Sales Engagement is a Key Driver of Productivity, with Darryl Praill, Ep #191
Release Date: 04/29/2020
Sales Reinvented
I’m sitting down with Kent Kononoff, a seasoned B2B sales leader with over 25 years of experience in sales and sales leadership. Kent is known for his expertise in value-based selling, collaborative negotiation, and strategic planning to drive high-stakes deals. Kent shares his go-to collaborative approach, his favorite negotiation tactics like calibrated questioning and strategic silence, and reveals his top dos and don’ts for effective negotiations. Plus, don’t miss a real-world story that brings these concepts to life and a powerful reminder that everyone in your...
info_outlineSales Reinvented
Welcome back to the Sales Reinvented podcast! In this episode, I’m joined by globally recognized negotiation expert Mark Raffan, founder of Negotiations Ninja and author of "Nine Secrets to Win Deals and Influence Stakeholders." Mark is known for his straightforward, actionable insights that drive real results. Our conversation unravels the often-misunderstood differences between negotiation strategy and tactics and explores how they can work together to produce winning outcomes in high-stakes deals. Mark shares his tried-and-tested techniques for planning, stakeholder mapping,...
info_outlineSales Reinvented
In this episode, we dive into the complex world of negotiation with Dr. Joshua Weiss, an expert in conflict resolution. Dr. Weiss is known for his ability to balance competition and cooperation in high-stakes negotiations, which allows negotiators to reach optimal agreements without compromising on key objectives. He walks us through the difference between strategy and tactics in negotiations and emphasizes the importance of approaching negotiations as opportunities for problem-solving. Rather than focusing on compromises, Dr. Weiss advocates for a strategic balance that allows both...
info_outlineSales Reinvented
Most people–even most salespeople—walk into a negotiation focused on what they want. They’re thinking about numbers, margins, and commission. But that lens makes it easy to miss the real levers that move a deal forward. Lisa Earle McLeod breaks down why effective negotiators don’t start with tactics—they start with the other person’s world. What do they care about? What are they under pressure to deliver? What does a win look like for them? By grounding the conversation in outcomes that matter to the buyer, salespeople can create more alignment, trust, and momentum. Lisa...
info_outlineSales Reinvented
What determines value in your company? What should founders be asking themselves regarding pricing to determine value in their company? How do you know an effective negotiation strategy? On today’s episode, Paul Watts welcomes back Sonia Dumas. Sonia is a selling strategist, entrepreneur, and co-author of Sonia has worked with industry giants like Intuit, Investopedia, Starwood, and Marriott, just to name a few. Today she will discuss experience-based negation strategies and effective negation tactics. Outline of This Episode (0:00) Introduction to Sonia Dumas (1:15) The...
info_outlineSales Reinvented
According to experienced coach and emotional intelligence expert Nicole Soames, founder and CEO of Diadem, ambition is the strategy that helps people get the most out of their negotiations. Nicole joins Paul on the show to unravel the complexities of negotiation and explore everything from the critical differences between strategy and tactics to practical ways to prepare and plan for high-stakes deals. With over 30 years of experience, Nicole shares her expert insights on maintaining emotional intelligence, the power of ambition in negotiations, and how to effectively navigate and...
info_outlineSales Reinvented
Your sales strategy gives you direction and frees up mental bandwidth, so don’t undervalue the importance of strategic planning before negotiations start. In this episode, I welcome back Susan Borke, a Negotiation Strategist, who shares the critical elements of negotiation strategy and tactics and how to prepare effectively and confidently engage in high-stakes deals. We explore the importance of preparation, understanding your counterparty’s interests, and the power of active listening in shaping successful negotiation outcomes. We also discuss common negotiation strategies...
info_outlineSales Reinvented
In this episode of Sales Reinvented, we sit down with Joanne Smith, a pricing expert and author of The Price Negotiation Playbook. Joanne dives deep into the world of price negotiation, sharing her proven strategies and tactics for navigating tough pricing conversations. Whether you're dealing with price pressure or high-stakes deals, Joanne’s expert insights will help you confidently handle price negotiations and ensure you get the value you deserve. Outline of This Episode (0:52) What are the key differences between negotiation strategy and tactics? (1:58) How should companies...
info_outlineSales Reinvented
What if the key to successful negotiations wasn’t about securing the best deal right away, but about building a lasting relationship that leads to ongoing success? In this episode, Paul Watts sits down with Mike Figliuolo, founder of Thought Leaders LLC, to explore how fostering relationships during the negotiation process can lead to more fruitful, long-term partnerships. Mike, a seasoned leader with a background in both the military and corporate America, shares how he’s applied relationship-building strategies in high-stakes negotiations to ensure long-term success for both parties...
info_outlineSales Reinvented
What’s the secret to successful negotiations? It’s not just about making offers or striking deals—it's about creating the right kind of friction. In this episode, Paul Watts sits down with negotiation expert Saad Saad, who emphasizes that introducing healthy tension into conversations is a key strategy for achieving favorable outcomes. Saad explains how friction in a negotiation helps both parties fully assess the terms, leading to stronger, more deliberate decisions. Tune in to hear how mastering the art of friction can transform your approach to high-stakes deals and turn challenging...
info_outlineBetter sales engagement is what drives sales, but many salespeople are fumbling with the concept. Sales engagement platforms give you the confidence to follow-up with leads and help guide your conversations with prospects. Many salespeople aren’t utilizing a sales engagement platform—but according to today’s guest, Darryl Praill, it’s absolutely necessary.
Darryl Praill is the Chief Marketing Officer of VanillaSoft and is a marketing executive with over 25 years of experience in the industry. He excels with B2B marketing, is passionate about mentoring, and loves viewing obstacles as challenges. Listen to this episode for his rapid-fire advice.
Outline of This Episode
- [0:53] What is productivity?
- [2:00] Why aren’t salespeople productive?
- [2:49] Steps to improve productivity
- [4:16] The 5 attributes of a productive salesperson
- [6:27] Use a sales engagement software
- [8:03] Top 3 productivity dos and don’ts
- [10:24] Darryl’s favorite productivity story
- [12:15] BONUS: Pitch-slapped
How to improve productivity
According to Darryl, productivity is doing what you say you’re going to do, in the timelines you’ve committed to, at the activity levels necessary to achieve your goals. While Darryl admits that it’s a cliche—sales IS a numbers game. You need to operate with the right frequency, cadence and activity levels.
Most often, sales professionals struggle to be productive because they don’t plan. They struggle to manage their calendar. Darryl implores sales professionals to block time on their calendar and protect those time slots as if your life depends on it.
He also recommends knowing your targets—to define your target and chase it relentlessly. You have to know your product inside and out, typical objections, and be able to explain why what you’re offering matters to your target.
The 5 attributes of a productive salesperson
Darryl believes the top-performing sales professionals embody some of these traits—If they don’t, they’re working hard to develop them:
- Competitiveness. A sales professional should strive to have the highest conversion rates and the highest quality calls. They enjoy overcoming obstacles.
- Committed. They must be committed to knocking things out and hitting numbers.
- Measurable results. Focus on what can you improve and measure. Try different scripts and see which works better.
- Brutal honesty. Acknowledge your shortcomings and weaknesses and get a plan in place to improve them.
- Willingness to learn. Always improve. Model after those who are more successful than you.
You need to invest in sales engagement software
Darryl is the CMO of VanillaSoft, a leading sales engagement platform. He points out that you don’t necessarily have to use VanillaSoft, but emphasizes that a sales engagement platform is something you need to invest in. It helps feed you the right leads so you can call (or connect) at the right time using the right channels.
He notes that 48% of leads never get called, and if they are called usually only 2-3 attempts are made. Many salespeople wait 36-63 hours before calling a lead. All of these errors kill the ability to develop leads.
Darryl recommends using a sales engagement platform, because it “bridges the gap between marketing automation and CRM software”. It can help you improve your interaction with your prospects and increase close rates. They serve you the best lead and help you qualify and triple your pipeline.
Learn to eliminate what distracts you
Darryl admits that productivity doesn’t come easily to him. Just like many others, he’s apt to get easily distracted by social interaction and technology. The few times he’s consistently kicked butt, he’s bent on being hyper-focused. He locks his door and refuses to leave until he gets the task done. Each step he takes he sees himself progressing against his goal. As he gets closer to reaching said goal he becomes more confident. Having that one productive day amplifies his entire week.
Darryl also recommends scheduling important activities during times when you’re at your best. He’s not a morning person and works best in the afternoons. You can’t work well when you’re tired, hungry, fuzzy-headed, etc. Above all, don’t avoid doing the work that you dislike. Instead, focus on improving it. Listen to the whole episode for his recommendations in detail!
Resources & People Mentioned
- VanillaSoft
- Sales Truth by Mike Weinberg
- ZoomInfo
- DiscoverOrg
Connect with Darryl Praill
Connect With Paul Watts
Audio Production and Show notes by
PODCAST FAST TRACK
https://www.podcastfasttrack.com