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I Want Clients To Have An Awesome Time, So I Made Myself The Head Of Awesomeness!

ScaleUp Radio

Release Date: 12/06/2021

Episode #494 - ScaleUp Club Exclusive: Building Habits and Processes - with Craig Hellen of Bexmedia show art Episode #494 - ScaleUp Club Exclusive: Building Habits and Processes - with Craig Hellen of Bexmedia

ScaleUp Radio

In this exclusive ScaleUp Club edition of ScaleUp Radio, we’re joined by Craig Hellen, founder of Bexmedia, a video and motion graphics agency with nearly two decades of experience. This intimate discussion explores how Craig has implemented processes and built habits that help a small, creative team stay aligned, accountable, and productive – all while preserving a strong company culture. What You’ll Learn: How building consistent internal systems (like naming conventions and structured meetings) can improve clarity and alignment across the business. Why clearly communicating the...

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Episode #493 - Smart Growth with Smart Lockers – with Ryan Slaney show art Episode #493 - Smart Growth with Smart Lockers – with Ryan Slaney

ScaleUp Radio

Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent, and in today's episode, I’m joined by Ryan Slaney, Founder and Managing Director of iLockerz – a business that’s leading the way in smart locker solutions for a wide range of industries. Our conversation today is structured in three parts: First, we take a look at iLockerz as a business, including its smart...

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Episode #492 - Turning Passion into Luxury - with Karen Yates show art Episode #492 - Turning Passion into Luxury - with Karen Yates

ScaleUp Radio

Hi there, and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our scaleup journeys a little bit easier by learning from others' experiences. I’m Kevin Brent, and in today's episode, I’m joined by Karen Yates, founder of Taylor Yates, a luxury handbag and accessories brand based in the UK. Our conversation today is structured in three parts: We start by discussing the business itself, its model, and where it is on the scaleup journey. We then explore Karen’s perspectives on the challenges of...

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Episode #491 - Brand Like a Jedi, Lead Like a Human and Why Purpose-Driven Companies Attract Loyal Teams and Clients - with Darrell Irwin show art Episode #491 - Brand Like a Jedi, Lead Like a Human and Why Purpose-Driven Companies Attract Loyal Teams and Clients - with Darrell Irwin

ScaleUp Radio

Hi, I’m Granger Forson – find me at  or connect on LinkedIn – and in this episode of ScaleUp Radio, I talk with Darrell Irwin, the visionary founder behind Cre8ion, Digital, and Humans.   Darrell’s story isn’t just about scaling multiple businesses – it’s about scaling with meaning. From walking away from a lucrative agency deal over ethical misalignment to founding Cre8ion, a brand marketing agency rooted in purpose, Darrell shows us what it looks like when personal values shape business success.   We explore how he built a tight-knit team through a...

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Episode #490 - Reignite Your Creativity and Build a Beautiful Business from Fabric and Focus - with Alice Garrett show art Episode #490 - Reignite Your Creativity and Build a Beautiful Business from Fabric and Focus - with Alice Garrett

ScaleUp Radio

Hi, I’m Granger Forson – you can find me at  or connect with me on LinkedIn. In this episode of ScaleUp Radio, I’m joined by the inspiring Alice Garrett, founder of Alice Caroline, a business built around the joyful art of quilting, Liberty Fabrics, and empowering creativity. What began as a desire to make Liberty Fabric more accessible to fellow enthusiasts has grown into a thriving enterprise with 34 staff, global reach, and over 700 fabrics curated for quilters, makers, and creatives. Alice’s story is not just about fabric – it’s about passion, purpose, and...

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Episode #489 - Empowering Women Through Craft, with Resilience and Perseverance - with Sheila Ako show art Episode #489 - Empowering Women Through Craft, with Resilience and Perseverance - with Sheila Ako

ScaleUp Radio

In this inspiring episode of ScaleUp Radio, Kevin Brent is joined by Sheila Ako Glavee, the founder of Skilled Hands Organisation, a remarkable social enterprise dedicated to empowering women and children through craft workshops. From humble beginnings in Ghana to establishing a recognised organisation in the UK, Sheila shares her journey of resilience, innovation, and community impact. Sheila recounts how her entrepreneurial path evolved — from publishing a lifestyle magazine in Ghana to creating social enterprises that uplift vulnerable communities. Skilled Hands started with a focus on...

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Episode #488 - Scaling a Business with Stories, Strategy, and Heart - with Ben Lowndes show art Episode #488 - Scaling a Business with Stories, Strategy, and Heart - with Ben Lowndes

ScaleUp Radio

Hi, I’m Granger Forson — you can find me at  or connect with me on LinkedIn. Welcome to another inspiring episode of ScaleUp Radio!   In this episode, I’m joined by Ben Lowndes, founder of Distinctive Communications, a fast-growing, purpose-led PR and communications consultancy based in the South West. Ben shares his unique journey — leaving a successful career without a set plan, building a business grounded in trust, flexibility, and impact.   We explore how Distinctive Communications stands out in a noisy world by telling powerful, human-cantered...

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Episode #487 - Building a Brand with Trust, Numbers and a Fractional FD Model with lessons from Tectona’s Journey - with Mark Nicholls show art Episode #487 - Building a Brand with Trust, Numbers and a Fractional FD Model with lessons from Tectona’s Journey - with Mark Nicholls

ScaleUp Radio

Hi, I’m Granger Forson – you can find me at  or connect with me on LinkedIn. In this episode of ScaleUp Radio, I sit down with Mark Nicholls, the founder of Tectona Partnership – a business that provides part-time Finance Director services to companies navigating financial complexity. Mark’s story is one of perseverance, strategic thinking, and a deep understanding of what it takes to build trust and a brand in a competitive market. Starting with just two people in 2012, Tectona has grown into a team of 17 highly qualified FDs, supporting businesses under £20m...

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Episode #486 - Balancing Growth, Culture, and Family in ISO Quality Services - with Jennifer Appleton show art Episode #486 - Balancing Growth, Culture, and Family in ISO Quality Services - with Jennifer Appleton

ScaleUp Radio

In this episode of ScaleUp Radio, Kevin Brent sits down with Jennifer Appleton, the dynamic Director behind ISO Quality Services, a Worcester-based business that's been helping companies achieve ISO certifications for over two decades. Jennifer shares the story of how this family business has scaled from a local consultancy to a global service provider, supporting clients in over 28 countries. What You’ll Learn in This Episode: 🔹 The Business Model: ISO Quality Services thrives on a hybrid revenue model combining upfront implementation fees with a recurring client maintenance...

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Episode #485 - Aligning Business With Values, To Create A Winning Marketplace - with Lorraine Allman show art Episode #485 - Aligning Business With Values, To Create A Winning Marketplace - with Lorraine Allman

ScaleUp Radio

On this episode of ScaleUp Radio, Kevin Brent is joined by Lorraine Allman, a purpose-driven entrepreneur and the founder of Party Without Plastic – a marketplace for sustainable, plastic-free party supplies that launched in spring 2024 and is already on an exciting growth trajectory. Lorraine brings a wealth of experience to the conversation, having built and scaled multiple ventures. In this insightful and honest discussion, she shares the highs and lows of her journey so far, from funding challenges to transitioning from founder-led to team-based operations, all while keeping a firm eye...

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More Episodes

On this episode of ScaleUp Radio, I speak with Sam Sinclar Day from Sinclair Day Accountancy. As well as being the  co-owner, she is also the Head of Awesomeness. I’ll let her explain just what that is during the course of our conversation.

 

As you’ll hear they have a refreshing approach to being an accountancy business, and it’s this aim to be different that drives so much of what Sam, and the rest of the business, does.

 

As always, there’s plenty of subjects covered during our conversation, including:

 

 - The challenge of keeping up with the changes within an industry, whether it’s practices, technology or needs of the clients

 - Why empowering your team to make their own decisions within the business can really change the culture of a company - in a good way!

 - The importance of always be on the lookout for the next benefit you can bring to your clients

 - How employing DISC profiling changed their recruitment process

 

What comes across so clearly during our conversation, is Sam’s energy and enthusiasm. Not just for the industry that she’s working in, but for the company as a whole; her staff, clients and, obviously, the scale up journey that the business is on.

 

There’s a lot of great content in this episode for you to hear, learn from and put into practise in your own business - but I also think that you’ll benefit from spending some time listening to someone as positive as Sam.

 

Sam Sinclair Day can be found here:

 

linkedin.com/in/samsinclairday

 

https://www.sinclairday.co.uk/

 

https://twitter.com/SinclairDayAcct

 

[email protected]

 

01905 828 262

 

 

Xero - https://www.xero.com/

 

Dext - https://dext.com/

Go Proposal - https://goproposal.com/

 

Centre CRM - https://centrecrm.com/

 

The 7 Habits Of Highly Effective People by Stephen R Covey - https://www.waterstones.com/book/the-7-habits-of-highly-effective-people-revised-and-updated/stephen-r-covey/9781471195204

 

The E-Myth by Michael Gerber - https://www.waterstones.com/book/the-e-myth-revisited/michael-e-gerber/9780887307287

 

The Virgin Way by Richard Branson - https://www.waterstones.com/book/the-virgin-way/sir-richard-branson/9780753519899

 

ScaleUp Radio cannot be held responsible for the content of third party websites

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

 

You can get in touch with Kevin here:

[email protected]