loader from loading.io

10 Years From £50 In The Bank To Multi-Million Pound Turnover - with Charlotte Melia

ScaleUp Radio

Release Date: 02/24/2023

Episode #591: Mastering the CEO–COO Dynamic - with Diane Mentzer show art Episode #591: Mastering the CEO–COO Dynamic - with Diane Mentzer

ScaleUp Radio

Welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today’s episode I’m joined by Diane Mentzer, an expert in the CEO–COO dynamic and how leadership teams can unlock the next stage of growth. If you’ve ever felt like your business has hit a ceiling; where growth slows, complexity increases, and everything still seems to depend on you; then this episode is for you....

info_outline
Episode #590 - ScaleUp Radio Short - Quarter 1 2026 Review Special show art Episode #590 - ScaleUp Radio Short - Quarter 1 2026 Review Special

ScaleUp Radio

What can we learn from our latest 90 days of ScaleUp journeys? In this special ScaleUp Radio Shorts episode, Kevin Brent and Louise Blunt step back and reflect on the standout lessons from an incredible line-up of founders, CEOs, and investors interviewed in Q1 2026. From simplifying strategy to navigating resilience, embracing AI disruption, and building high-performing teams, this episode distils three months of conversations into a powerful, practical masterclass for scaling businesses. If you’ve ever felt overwhelmed, stuck, or unsure what to prioritise next, this episode will help you...

info_outline
Episode #589 - Eat What You Love, Do What You Love, And Make It Sustainable - with Hannah Lanel show art Episode #589 - Eat What You Love, Do What You Love, And Make It Sustainable - with Hannah Lanel

ScaleUp Radio

Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Hannah Lanel, founder of The Fore; a business on a mission to disrupt the diet and fitness industry by focusing on long-term, sustainable wellbeing rather than quick fixes. In this conversation, we explore three key areas. First, Hannah shares how The Fore works as a holistic...

info_outline
Episode #588 - ScaleUp Club - Focus, AI Multipliers and The Checklist Advantage with Victor Carpio show art Episode #588 - ScaleUp Club - Focus, AI Multipliers and The Checklist Advantage with Victor Carpio

ScaleUp Radio

Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others’ experiences. I’m Kevin Brent and in today’s episode we are doing something slightly different. This episode was recorded live during one of our ScaleUp Club sessions, where we bring together founders and leadership teams to explore the real challenges of scaling a business. The session included our regular AI Pulse update, a live Q&A...

info_outline
Episode #587 - ScaleUp Shorts - Scaling isn't about choosing between numbers or people show art Episode #587 - ScaleUp Shorts - Scaling isn't about choosing between numbers or people

ScaleUp Radio

In this episode of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt dive into two seemingly contrasting, but ultimately aligned, scaling philosophies from recent guests Jeremy Middleton and John Hibbs. On the surface, one is a data-driven investor focused on predictable growth and cash flow. The other is a people-first founder measuring culture, wellbeing, and connection. But the real insight? 👉 You cannot scale what you do not measure. This episode unpacks why both financial discipline and people metrics are essential if you want to build a resilient, scalable business.   What...

info_outline
Episode #586 - From University Dismissal To A Realisation That You Need To Measure What Matters For Success show art Episode #586 - From University Dismissal To A Realisation That You Need To Measure What Matters For Success

ScaleUp Radio

Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by John Hibbs, founder of Coefficient, a platform designed to help leaders measure the human side of their business — things like culture, psychological safety and engagement. In this conversation John explains why so many businesses track revenue and profit but struggle to...

info_outline
Episode #585 - From Near Failure to FTSE 100: The Power of Predictable Revenue - with Jeremy Middleton show art Episode #585 - From Near Failure to FTSE 100: The Power of Predictable Revenue - with Jeremy Middleton

ScaleUp Radio

In this episode of ScaleUp Radio, Kevin Brent is joined by entrepreneur, investor and philanthropist Jeremy Middleton. Jeremy is best known as one of the early backers of HomeServe, a business that grew from a struggling plumbing service into a FTSE-100 company before its eventual acquisition. Today he leads Middleton Enterprises, investing in profitable founder-led businesses and helping them scale from around £500k profit to £5m and beyond. This episode explores the real lessons behind scaling successfully: pivoting business models, building predictable revenue, hiring the right people and...

info_outline
Episode #584 - ScaleUp Radio Short - Strategy Over Hope: What Three Founders Teach Us About Scaling Smarter show art Episode #584 - ScaleUp Radio Short - Strategy Over Hope: What Three Founders Teach Us About Scaling Smarter

ScaleUp Radio

In this special ScaleUp Radio Shorts episode, Kevin Brent and Louise Blunt distil some of the most powerful insights from three recent interviews with founders working at the cutting edge of marketing, AI, and business growth. Featuring lessons from Andreas Voniatis, Benjie Hughes, and Serge Nguele, the discussion explores what really drives successful scaleups and where many businesses go wrong when trying to grow. While each founder operates in a different space, a common theme runs through all three conversations: clarity of strategy beats blind activity every time. From diagnosing...

info_outline
Episode #583 - Digital Diagnosis Before Ad Spend – with Serge Nguele show art Episode #583 - Digital Diagnosis Before Ad Spend – with Serge Nguele

ScaleUp Radio

What happens when a former medical student applies diagnostic thinking to marketing? In this episode of ScaleUp Radio, Kevin Brent is joined by Serge Nguile, founder of Your PPC Doctor, a PPC and digital strategy agency built around one powerful idea: diagnose before you prescribe. Serge shares his fascinating journey from medical studies in Ukraine to becoming a PPC Director, and ultimately launching his own agency after redundancy. He also opens up about founder burnout, mindset shifts, and why purpose now sits at the heart of his business model. As always, our discussion is structured in...

info_outline
Episode #582 - AI Search Is Rewriting the Rules. Are You Still Playing the Old Game? - with Andreas Voniatis show art Episode #582 - AI Search Is Rewriting the Rules. Are You Still Playing the Old Game? - with Andreas Voniatis

ScaleUp Radio

In this episode of ScaleUp Radio, Kevin Brent sits down with Andreas Voniatis, founder of Artios.io, to explore what might be the biggest shift in search since Google began. Traditional SEO as we know it is fading. AI search is changing how content is discovered, prioritised, and rewarded. And Andreas saw it coming early. In fact, Artios built its own Large Language Model back in 2019; years before ChatGPT entered the mainstream. This conversation dives into: Why traditional SEO is becoming a back-office function Why most AI content strategies are fundamentally flawed What “information...

info_outline
 
More Episodes

I had the pleasure today to talk with Charlotte Melia on ScaleUp Radio. Charlotte is the co founder of Dazzle and fIzz and they are an entertainment event organiser but with a big difference and you'll really hear that as you listen to Charlotte. 

She reached her first million within about five years and she's now got 17 full time employees and 25 part time. Her first international event was for the Dubai royal family with ice sculptures in the desert. And she's managed to secure two rounds of investment from VC and from angels and will be looking for more.

Charlotte has also managed to challenge and overcome some of the perceptions around two women founders, in an industry that is sometimes perceived as a little bit of a cottage industry. She clearly had to stand out and really make her case for funding and she gives a lot of great advice on how you might go about doing that. 

Carlotte is also very clear on why she is building the business. So listen out for her reasons around that. And also some neat thinking around intellectual property around licencing, also thoughts around becoming a preferred supplier with your target groups in Charlotte's case  five star hotels. 

So lots of really good things here. All sorts of areas covered. In the beginning we talk a bit about the cash side of things and if you'd like to level up your thinking on your cash habits, then why not take our ScoreApp - the link is here - https://kevin-qrtokieu.scoreapp.com - and will only take you a few minutes and might give you some really useful ideas. 

So let's go over to Charlotte for her story.

 

Charlotte can be found here:

linkedin.com/in/charlotte-melia-4553a296

https://dazzleandfizz.co.uk/

info@dazzleandfizz.co.uk

 

Resources

Traction by Gino Wickman - https://www.waterstones.com/book/traction/gino-wickman/9781936661831

Dwen - https://dwen.com/en-us/

Xero - https://dwen.com/en-us/

Capsule CRM - https://capsulecrm.com

Connecteam - https://connecteam.com

G:Drivev - https://drive.google.com

Eric - https://www.meet-eric.com/

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
 
If you would like to be a guest on ScaleUp Radio, please click here:
 
You can get in touch with Kevin here:
 
Kevin's Latest Book Is Available! 
 
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brentexplores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. 
 
More on the Book HERE - https://www.esusgroup.co.uk/