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Episode #340 - Refining Business Excellence: A VA Success Tale - with Paddy Vanessa White

ScaleUp Radio

Release Date: 01/19/2024

Episode #478 - Marketing That Puts Rural Businesses on the Map - with Liz Graney show art Episode #478 - Marketing That Puts Rural Businesses on the Map - with Liz Graney

ScaleUp Radio

In this episode of ScaleUp Radio, Kevin Brent is joined by Liz Graney, founder of Escape the Village, a marketing business born out of her own career pivot from corporate life. Based in rural Britain, Liz has a passion for helping small, often-overlooked rural businesses overcome unique challenges to thrive in a digital-first world. Founded in October 2023, Escape the Village specialises in marketing support for what Liz describes as “well-kept secrets” – rural businesses that struggle with infrastructure limitations, visibility issues, and digital accessibility. From building websites...

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ScaleUp Radio

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ScaleUp Radio

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ScaleUp Radio

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ScaleUp Radio

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ScaleUp Radio

In this special Q&A episode, we welcome back Paddy White, founder of Virtual Diamond, to discuss the habits and strategies that drive great team engagement. Recorded as part of our monthly ScaleUp Club session, this episode features insightful discussions led by Granger, with audience participation bringing real-world challenges and experiences into the mix. What You’ll Learn in This Episode: 🔹 Building a Strong Virtual Team Culture – The power of regular communication (weekly, monthly, and annual check-ins) and showing appreciation through personal gestures. 🔹 Creating Buy-in...

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ScaleUp Radio

On this episode of ScaleUp Radio, we’re diving deep into change management, leadership, and scaling impact with Simon Phillips—a seasoned expert in orchestrating change for both organisations and individuals. With 25+ years of experience, including time at Accenture and over two decades running his own consultancy, Simon has developed powerful frameworks like the Delta Model for Change and the LACE Way for Human-Centric Leadership. His mission? To develop a million changemakers—people who can support others in making positive transformations. What We Cover in This Episode: 🔹 The...

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ScaleUp Radio

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Episode #470 - Growing People, Growing Business, Celebrating 100 Episodes Of ScaleUp Wisdom - with Granger Forson show art Episode #470 - Growing People, Growing Business, Celebrating 100 Episodes Of ScaleUp Wisdom - with Granger Forson

ScaleUp Radio

Hey, I’m Granger Forson – find me at  or connect with me on LinkedIn! In this special episode, we’re looking inward on my own business journey, from the days of engineering beer taps to embracing the power of continuous improvement.   I’ll be sharing the highs and lows of ditching the corporate path in favour of scaling up my own adventure. You’ll hear my learning from 100 recoding’s of ScaleUp Radio podcast and growing my own business, and how nurturing a culture of experimentation built a strong foundation for BizSmart Gloucestershire.   Listen in as I...

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ScaleUp Radio

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Welcome to another episode of ScaleUp Radio! I'm Granger Forson, connect with me, at www.bizsmart-gloucestershire.co.uk or on LinkedIn for more captivating entrepreneurial journeys. Today we explore the inspiring story of Paddy (Vanessa) White, the founder of 'Virtual Diamond'. Starting her VA business from home a decade ago, Paddy transformed her passion into a thriving enterprise, showcasing the power of referrals and client satisfaction. 

Discover how Paddy's journey began after moving away from London and taking on her first client - her husband. Learn how she built 'Virtual Diamond' on the solid foundations of referrals and exceptional service, growing her team to five members dedicated to easing clients' pain points and delivering the 'wow' factor.

Paddy's approach to team happiness is a cornerstone of her business success. Prioritizing open communication and employee well-being, she ensures her team thrives, reflecting positively on client services. Paddy's selective client process, focusing on respect and cultural fit, highlights the importance of saying 'no' when necessary.

Feedback is a vital component in Paddy's business, where regular meetings uncover pain points, leading to continuous improvement. Her emphasis on financial discipline, automated savings, and direct debits underlines her savvy business acumen, learned from her father's teachings.

Join us as we delve into Paddy White's world, where professionalism in the VA industry sets the tone for future success. Paddy's story is a testament to resilience, adaptability, and the pursuit of excellence in the virtual assistance world. 

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

 

If you would like to be a guest on ScaleUp Radio, please click here:

https://bizsmarts.co.uk/scaleupradio/apply

 

You can get in touch with Granger here:

[email protected]

 

Kevin's Latest Book Is Available! 

 

Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. 

 

More on the Book HERE - https://www.esusgroup.co.uk/

 

Paddy can be found here:

linkedin.com/in/paddywhitevirtualassistant

https://www.virtualdiamond.co.uk/

https://www.facebook.com/virtualdiamond

[email protected]

 

Resources:

Unlimited Power by Tony Robbins - https://uk.bookshop.org/p/books/unlimited-power-the-new-science-of-personal-achievement-tony-robbins/1176637?ean=9780743409391

The Go-Givers by Bob Burg - https://uk.bookshop.org/p/books/the-go-giver-a-little-story-about-a-powerful-business-idea-bob-burg/3549367?ean=9780241976272

Davina McCall podcast - https://www.listennotes.com/podcasts/making-the-cut-with-davina-mccall-michael-PtaD-18gk_w/

Duolingo - https://www.duolingo.com/