Episode #408 - Bringing the Personal Touch to Estate Agency: A Journey - with Russell Walters
Release Date: 07/15/2024
Episode #512 - ScaleUp Club - Leading with Specialism, Integrity and Authenticity in Recruitment - with Kelly Cartwright
ScaleUp Radio
This episode of ScaleUp Radio brings a fresh twist – a live Q&A from one of our ScaleUp Club sessions, featuring returning guest Kelly Cartwright, founder of Core Recruiter Ltd. Kelly joined us to share honest, down-to-earth insights on building a values-driven, specialist recruitment agency in the highly competitive construction sector. Kelly first appeared on ScaleUp Radio to share her business journey – and this time, she’s back to dive deeper into the practical realities of scaling, culture-fit hiring, navigating economic cycles, and maintaining a human touch in an often...
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Episode #511 - Democratising Data Science for Agencies – with Matias Carpio
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by Matias Carpio, co-founder of Onlyscience – a soon-to-launch SaaS platform on a mission to make advanced marketing analytics accessible to agencies of all sizes. Onlyscience is building an AI-powered analytics tool that enables marketing agencies to quantify and optimise campaign performance – all without needing a technical background. The platform, which includes a storytelling layer for actionable insights, aims to help agencies move beyond spreadsheets and guesswork with a simplified yet powerful solution. Though the business is...
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Episode #510 - From Kitchen Experiments to Award-Winning Curry Kits - with Aliza Ratnayaka
ScaleUp Radio
In this episode of ScaleUp Radio, host Kevin Brent sits down with Aliza Ratnayaka, co-founder of Little Big Flavour Kits — a business that grew from humble beginnings during the pandemic into a multi-award-winning food brand bringing authentic Sri Lankan curry kits to UK kitchens. Aliza shares how she transformed packaging spices for friends into a niche, sustainable product sourced directly from Sri Lankan farmers, including a long-standing partnership with SDS Spice, a family-run cinnamon plantation. Along the way, she’s tackled the challenges of educating customers on Sri Lankan...
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Episode #509 - Pixels with Purpose: Building a Purpose-Driven Creative Collective - with Wes Henstock
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by Wes Henstock, founder of Confid3ntial – a purpose-led design and brand strategy agency with a global reach and a truly distinctive structure. Launched in 2006 after an unexpected layoff, Confid3ntial began as a white-label service provider for creative agencies. It has since evolved into a remote-first collective of creatives, united by the mission of delivering "pixels with purpose" – where branding is driven by meaning, not just aesthetics. In their conversation, Wes shares his views on how purpose should infuse every part of a...
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Episode #508 - ScaleUp Club - Turning Customer Service into a Strategic Growth Lever - with Logan Naidu
ScaleUp Radio
This month’s special edition of ScaleUp Radio is a deep dive into what it really means to make customer service a powerful driver of business growth. Recorded live at our monthly ScaleUp Club session, we welcome back Logan Naidu, founder of Kernel Groups and a previous guest on the podcast, for an exclusive Q&A. Logan shares powerful insights from his journey scaling a business that’s not just growing in numbers but creating real impact in the market — particularly through customer service excellence. His firm, Kernel Groups, operates with over 280 employees across the globe and is...
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Episode #507 - From a £10 Startup to Strategic Growth: The Orange Notebook Journey
- with Corina Calugaru and Alina Stancu
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by Corina Calugaru and Alina Stancu, the dynamic duo behind The Orange Notebook – a business that started during the pandemic with just £10 in the bank and a whole lot of passion. From a modest marketing agency, it has evolved into a strategy-led consultancy offering business coaching, outsourced marketing, and rebranding services. We delve into how they turned an idea sketched in an orange notebook into a thriving business, and the insights they’ve gained helping other entrepreneurs scale. The conversation is structured in three...
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Episode #506 - Evolving From Handmade Gifts To A Successful Wellness & Lifestyle Brand - with Edith Peterhegyi
ScaleUp Radio
On this episode of ScaleUp Radio, Kevin Brent is joined by Edith Peterhegyi, the creative force behind Eden Collection, a rapidly growing wellness and lifestyle brand that began as a lockdown hobby and is now a thriving business offering beautifully crafted, all-natural products. From Buzz Bombs to shower mists, facial oils, and home fragrances, Eden Collection has built a loyal customer base through a combination of aesthetic excellence, product quality, and uplifting hidden messages. But this isn’t just a story of pretty packaging—Edith shares the realities of scaling a product-based...
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Episode #505 - Disrupting Home Services: How WarmZilla Is Scaling with Tech, Branding, and Bold Ambition - with Matthew Powell
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent speaks with Matthew Powell, the founder of WarmZilla – a fast-growing disruptor in the UK home services market. From boilers to EV chargers and air conditioning, WarmZilla has built a 24/7 online platform that delivers next-day installations across the nation. Over just two and a half years, Matthew scaled the business to multi-million pound revenues, all without external funding - and they are now in their 7th year. But now, with an eye on £50 million turnover within five years, he’s exploring new frontiers – from international...
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Episode #504 - Finding A Competitive Advantage In An AI World - with Sameer Rahman
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by Sameer Rahman, the CEO of Datamonet – a consultancy helping organisations build data and AI strategies that drive commercial value. With a background in data science and years of experience across sectors, Sameer shares his insights into how small and medium businesses can get smarter with data without needing to become tech giants. Sameer founded Datamonet to tackle a problem he saw time and again – decision-makers who were data-rich but insight-poor. Through tailored consulting, from “power hours” to deep-dive strategy...
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Episode #503 - Why Knowing Your Ideal Customer Changes Everything for Growth - with David Allen
ScaleUp Radio
Hi, I’m Granger Forson, business coach at . You can also find me on LinkedIn. In this episode of ScaleUp Radio, I’m joined by Dave Allen, Managing Director of Square One Network, a B2B telecoms provider based in Bristol. Dave’s journey is a great example of leadership growth in action. Having fallen into the telecoms world in the late 90s, Dave has built his career around the belief that communication is at the heart of all good business. Since becoming MD of Square One Network, he’s steered the company through significant cultural shifts, focusing on building a...
info_outlineHi there, I'm Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. On this episode of ScaleUp Radio, I'm thrilled to welcome Russell Walters, owner of RB Walters Estate Agents. Join us as we dive into Russell's inspiring journey and uncover the secrets behind his business's success.
Russell brings 37 years of experience to the table, having started his career at just 16. With a commitment to exceptional personal service, RB Walters Estate Agents has redefined the standard in the industry. They focus on building genuine relationships with their clients, offering a level of care that goes beyond mere transactions.
In our conversation, Russell shares how meticulous planning and research were crucial to their successful launch, even amid the volatile housing market during the pandemic. He discusses the importance of a strong online presence and how their personalized website and active social media engagement have set them apart.
You'll hear about the challenges they faced, like the long delay between starting work and getting paid, and how they navigated these with a pragmatic approach. Russell also opens up about his motivations for starting the business, driven by a desire to change the perceptions of estate agents through unparalleled service.
Russell's vision for RB Walters includes sustainable growth and maintaining quality over quantity. He aims to expand moderately while ensuring the business remains a trusted, independent firm. His story is a testament to resilience, innovation, and the power of personal branding.
To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts.
So, let’s now dive into the inspiring journey of planning, service, and resilience with Russell Walters.
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
If you would like to be a guest on ScaleUp Radio, please click here:
https://bizsmarts.co.uk/scaleupradio/kevin
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Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/
Russell can be found here
https://www.facebook.com/rbwaltersestateagents
https://www.linkedin.com/in/russell-walters-354977137/
07540 129 924
Resources:
Michael Heppell - https://www.michaelheppell.com/
Zoom - https://zoom.us/
WhatsApp - https://web.whatsapp.com/