Episode #472 - How Embracing Change Within Your Business Makes You A Better Leader - with Simon Phillips
Release Date: 04/16/2025
Episode #632: Using AI to Build a Happier, Smarter Business - with Julie Begbie
ScaleUp Radio
Can AI actually make your business happier? Many business owners hear about AI and immediately think about efficiency, automation or replacing people. Julie Begbie takes a very different view. Her philosophy is simple. AI should remove the work you don't enjoy so you can spend more time doing the work that gives you energy. That creates a happier founder, a better customer experience and ultimately a stronger business. In this episode Julie shares practical ways any SME owner can start using AI without becoming a technology expert, whilst also explaining how to build systems that genuinely...
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Episode #631: The Million-Dollar Donut: How Hidden Costs Are Holding Back Your Growth - with Ryan Olson
ScaleUp Radio
What happens when a successful corporate executive decides he wants more control over his future? After 22 years at Intel, Ryan Olson had built an impressive career leading business development teams, managing global partnerships and helping create a billion-dollar pipeline. But two rounds of corporate layoffs became the catalyst for a very different path. In this episode of ScaleUp Radio, Ryan shares how he transitioned from corporate leadership into business ownership through the ERA Group franchise, helping mid-sized businesses uncover hidden costs, improve profitability and free up cash...
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Episode #630: ScaleUp Radio Shorts - Humaning, Tech, and True Focus: Lessons from Melissa Thornley and Vicki Ayton
ScaleUp Radio
In this edition of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt reflect on two fascinating conversations with leadership expert Melissa Thornley and social entrepreneur Vicki Ayton. Although their businesses couldn't be more different, both guests arrive at remarkably similar conclusions. Sustainable growth isn't driven by working harder or adopting the latest technology. It's built by developing better leaders, creating resilient teams, maintaining genuine human connection, and focusing attention on what matters most. From emotional intelligence and feedback cultures to AI, climate...
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Episode #629: Why Resilience is the Missing Link in Accountability - with Melissa Thornley
ScaleUp Radio
ScaleUp Radio Show Notes Melissa Thornley: Why Resilience is the Missing Link in Accountability What if the reason accountability isn't sticking in your business has nothing to do with performance management and everything to do with resilience? In this episode of ScaleUp Radio, Kevin Brent is joined by Melissa Thornley, leadership coach, consultant and founder of Melissa Thornley Consulting. Melissa works with leaders operating in high-stakes environments including emergency services, government agencies, manufacturing, construction and technology businesses. Her mission is simple but...
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Episode #628: Bridging Research, Digital Skills and Community Impact - with Vicki Ayton
ScaleUp Radio
What happens when academic research, climate resilience, digital inclusion and community development all collide? In this episode of ScaleUp Radio, Kevin Brent is joined by Vicki Ayton, Founder of BizEd, a Community Interest Company (CIC) that exists to bridge the gap between research and real-world community impact. What started as a response to a local library closure has evolved into a growing community hub delivering digital inclusion support, climate resilience education, research projects and policy work across Shropshire and beyond. Vicki shares the realities of building a sustainable...
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Episode #627: ScaleUp Radio Shorts - Burnout, Boundaries and Better Businesses
ScaleUp Radio
In this episode of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt bring together three powerful conversations from recent ScaleUp Radio guests: Dan Glyde, Megan Robinson and Sam Eaton. Whilst their businesses are very different, they all arrived at remarkably similar conclusions about what it really takes to build a business that grows sustainably. From avoiding burnout to empowering your team and creating systems that scale, this episode is packed with practical ideas you can implement straight away. In this episode we discuss: Why founders should think of themselves as cognitive...
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Episode #626: Closing The Leadership Expectation Gap - with Megan Robinson
ScaleUp Radio
Why do so many talented managers struggle when they step into leadership roles? It's a challenge that affects businesses of every size. High performers are often promoted because they're brilliant at what they do, yet they're rarely given the skills, tools, or support needed to lead people effectively. In this episode of ScaleUp Radio, Kevin Brent speaks with Megan Robinson, Founder of eLeader Experience, about what she calls the "Leadership Expectation Gap" and why it is costing organisations far more than they realise. Megan shares how businesses can move leaders from being stuck in the...
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Episode #625: Why Authentic Leadership Starts With Looking After Yourself - with Daniel Glyde
ScaleUp Radio
What happens when the very traits that helped you succeed become the ones that push you towards burnout? In this episode of ScaleUp Radio, Kevin Brent sits down with Daniel Glyde, founder of Positive Masculinity, to explore how business owners and leaders can build sustainable success by developing a healthier relationship with themselves first. Daniel shares his personal journey from BBC producer to coach, following a severe burnout and panic attack in 2018. His experience led him to challenge the traditional expectations many men place on themselves and ultimately build a business focused on...
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Episode #624: ScaleUp Club - Why You Should Plan for Exit Long Before You Want to Sell - with Helen Bower
ScaleUp Radio
Why should founders start planning their exit years before they intend to leave? That was the theme of this month's ScaleUp Club, where members explored one of the most misunderstood areas of business growth: exit planning. Joining Kevin Brent was returning guest Helen Bower, former owner of Adder Bookkeeping, who successfully sold her business to Fresh Financials Group in 2025 after deliberately building it with a 10-year exit strategy in mind. Helen shared a refreshingly honest account of how she transformed a self-employed role into a scalable business, the systems she put in place, how the...
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Episode #623: Building a Business That Scales Without Losing Its Soul - with Sam Eaton
ScaleUp Radio
Many founders dream of building a business that gives them freedom, impact and financial success. The challenge is that what gets a business to £1m rarely gets it to £4m and beyond. In this episode of ScaleUp Radio, Kevin Brent is joined by Sam Eaton, founder of MindAbility, a business that helps HR and talent entrepreneurs build successful businesses on their own terms. Sam shares lessons from scaling her own HR business from £650k to £4.3m, the systems that made growth possible, and why founders need to rethink leadership, culture and accountability as their organisations grow. From...
info_outlineOn this episode of ScaleUp Radio, we’re diving deep into change management, leadership, and scaling impact with Simon Phillips—a seasoned expert in orchestrating change for both organisations and individuals.
With 25+ years of experience, including time at Accenture and over two decades running his own consultancy, Simon has developed powerful frameworks like the Delta Model for Change and the LACE Way for Human-Centric Leadership. His mission? To develop a million changemakers—people who can support others in making positive transformations.
What We Cover in This Episode:
🔹 The Psychology of Change – Why people don’t resist change itself but rather being changed, and how leaders can foster engagement.
🔹 Empathy & Leadership – The power of vulnerability, self-empathy, and active listening in building trust and high-performing teams.
🔹 Scaling a Knowledge Business – How Simon evolved his approach, from expanding teams to deepening value and leveraging AI tools.
🔹 Resilience & Growth – Simon’s personal journey, including lessons from surviving a severe car crash and overcoming imposter syndrome.
🔹 Business Development & Networks – The importance of long-term relationships and how platforms like LinkedIn have shaped Simon’s approach.
If you’re navigating change, leading a team, or looking to scale a business while maintaining impact, this episode is packed with insights and strategies you can apply right away.
Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts.
For now, continue listening for the full story from Simon.
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
If you would like to be a guest on ScaleUp Radio, please click here:
https://bizsmarts.co.uk/scaleupradio/kevin
You can get in touch with Kevin here:
Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/
Simon can be found here:
https://www.simonphillips.co.uk/
https://changemakerpledge.com/
https://www.linkedin.com/in/simonphillips/
Resources:
The Diary of a CEO by Steven Bartlett - https://uk.bookshop.org/p/books/the-second-book-by-steven-bartlett-keep-it-to-yourself-steven-bartlett/7257436?ean=9781529146509
What’s Your Dream? by Simon Squibb - https://uk.bookshop.org/p/books/what-s-your-dream-find-your-passion-love-your-work-build-a-richer-life-simon-squibb/7678552?ean=9781529935578