Episode #473 - Habits & Strategies to Drive Great Team Engagement - with Paddy White
Release Date: 04/21/2025
Episode #608 - The Importance Of Staying Focused In A Products Marketplace - with Lucy Robins
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent sits down with Lucy Robins to explore how she has built a premium wellness and fitness brand from scratch with a £50,000 personal investment and a clear mission: making movement part of everyday life. Lucy shares the realities of bootstrapping a product business in today’s market, from managing long lead times and cash flow pressures to building a brand that sits comfortably between wellness interiors and fitness. With Amp Wellbeing growing rapidly across both direct-to-consumer and studio partnerships, this conversation is packed with practical...
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Episode #607: Culture Is A Reflection Of Leadership - with Mike Mair
ScaleUp Radio
What if the real reason your business isn’t scaling isn’t strategy, systems, or sales… but the way you develop your people? In this episode of ScaleUp Radio, Kevin Brent is joined by leadership and strategic L&D expert Mike Mair to unpack one of the most overlooked drivers of sustainable growth: building engaged, high-performing teams through intentional leadership and culture development. Mike shares practical frameworks and real-world advice for SME leaders who want to create stronger cultures, develop future leaders, improve accountability, and unlock better performance across...
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Episode #606: ScaleUp Shorts - Fear, Focus & the Founder Trap - What Jacqueline Wales and Jules Herd reveal about scaling without losing control
ScaleUp Radio
In this episode of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt unpack the powerful overlap between mindset and operational scale-up challenges through insights from two exceptional guests: Jacqueline Wales and Jules Herd. While Jules Herd brings practical expertise from the world of strategic communications and scaling technology businesses, Jacqueline Wales explores the deeper psychological patterns that often hold founders back. Together, their lessons reveal a critical truth: many operational bottlenecks are actually rooted in fear, control, and limiting beliefs. This episode...
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Episode #605 - Harnessing Fear Intelligence to Lead, Decide, and Scale with Confidence
- with Jacqueline Wales
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by expert advisor Jacqueline Wales, a leading authority on Fear Intelligence. This conversation reframes one of the most misunderstood forces in business, fear, and turns it into a practical leadership tool. Rather than trying to eliminate fear, Jacqueline explains how scaleup leaders can use it as valuable data to make better decisions, build stronger teams, and unlock growth. If you are navigating uncertainty, leading through change, or feeling stuck at a plateau, this episode offers clear frameworks and actionable insights to help you...
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Episode #604 - Founder Mistakes & Building Resilient Scale-ups - with Jules Herd
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent sits down with Jules Herd, founder of Five in a Boat, to unpack the real reasons scale-ups stall and what founders must do differently to grow sustainably. Jules shares hard-earned insights from working with Series A to C tech businesses, revealing why marketing often isn’t the real problem and what actually needs fixing underneath. Key Takeaway The one key thing: Growth stalls when founders try to scale without upgrading their thinking, their team, and their focus. Standout Message “Marketing doesn’t fail because marketing is...
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Episode #603 - ScaleUp Shorts - What two very different founders teach us about leadership, resilience, Al and the future of human connection in business
ScaleUp Radio
This week on ScaleUp Radio Shorts, Kevin Brent and Louise Blunt unpack two fascinating conversations with founders operating in completely different worlds — yet connected by one powerful idea: Business success still comes down to people. On one side is Bob Ferguson — city councilman, long-standing business owner, and leader of what he calls an “all-volunteer army” through his network marketing organisation in Fairfield, Iowa. On the other is Priyanka Rao — immigrant tech founder and creator of MicroInterns, an innovative platform connecting students with startups through short-term,...
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Episode #602 - Solving the Experience Paradox with Micro-Internships - with Priyanka Rao
ScaleUp Radio
Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Priyanka Rao, founder of MicroInterns. Now if you’ve ever struggled with hiring or wondered whether CVs really tell the full story anymore, this one’s for you. With AI now writing CVs and even running interviews, there’s a growing question around trust in the hiring...
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Episode #601 - Leadership Effectiveness Is A State Of Mind - with Bob Ferguson
ScaleUp Radio
Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Bob Ferguson. Bob brings a fascinating perspective on leadership - combining decades of experience in business, community building, and global networks - and at the heart of it all is one powerful idea: mental fitness. We explore why your effectiveness as a leader is shaped less...
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Episode #600 - ScaleUp Shorts - Stop explaining. Start solving!
ScaleUp Radio
This episode is created with the use of AI In this ScaleUp Radio Shorts episode, Kevin Brent and Louise Blunt unpack two recent interviews with very different leaders operating in very different sectors, yet facing strikingly similar scaling challenges. On one side, Paul Patras, a deep-tech founder translating complex AI into commercial value. On the other, Greg Baldwin, scaling a fast-growing operational business through practical, data-led leadership. This episode focuses on the practical shifts in thinking, communication, and leadership that enable businesses to move from complexity and...
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Episode #599 - 5 Years On: What Happens When You Choose Control Over Chaos? - with Greg Baldwin
ScaleUp Radio
Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Greg Baldwin, Managing Director of Highway Traffic Management. Now this is a special one; because we’re revisiting Greg’s journey five years on to see what’s actually happened since our last conversation. And it’s a fascinating look at what real scaling looks like in...
info_outlineIn this special Q&A episode, we welcome back Paddy White, founder of Virtual Diamond, to discuss the habits and strategies that drive great team engagement. Recorded as part of our monthly ScaleUp Club session, this episode features insightful discussions led by Granger, with audience participation bringing real-world challenges and experiences into the mix.
What You’ll Learn in This Episode:
🔹 Building a Strong Virtual Team Culture – The power of regular communication (weekly, monthly, and annual check-ins) and showing appreciation through personal gestures.
🔹 Creating Buy-in & Loyalty – How transparency around business goals and financials can strengthen engagement.
🔹 Aligning People to Roles – Matching team members’ skills and interests to the right roles for better satisfaction and retention.
🔹 Scaling with the Right Structure – How Paddy balances client work and business management, leveraging her team for maximum efficiency.
🔹 Handling Team Challenges – The importance of transparency and strategic intervention when a new hire isn't the right fit.
About Paddy White & Virtual Diamond
With over 11 years of experience, Paddy has built Virtual Diamond into a referral-driven business providing specialist virtual assistant (VA) services in areas like accounting, social media, and admin support. She has long-standing client relationships (some for over 9 years!) and a clear strategy for team engagement and business growth.
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
If you would like to be a guest on ScaleUp Radio, please click here:
https://bizsmarts.co.uk/scaleupradio/kevin
You can get in touch with Kevin & Granger here:
Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/
Paddy can be found here:
linkedin.com/in/paddywhitevirtualassistant
https://www.virtualdiamond.co.uk/