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Episode #473 - Habits & Strategies to Drive Great Team Engagement - with Paddy White

ScaleUp Radio

Release Date: 04/21/2025

Episode #547 - Scaling Sales: The Right Way, At The Right Time - with Steve Johnson show art Episode #547 - Scaling Sales: The Right Way, At The Right Time - with Steve Johnson

ScaleUp Radio

Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Steve Johnson. Steve’s a founder who’s been in the trenches, he grew his SaaS business from £750k to over £5 million ARR in just three years. In this conversation, we break down his proven 3-stage framework for scaling sales the right way, starting with the founder doing...

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ScaleUp Radio

Hi, I’m Granger Forson, and you can find me at  or on . In this episode of ScaleUp Radio, I’m joined by Hamish Yates, founder and CEO of Neptune Infrastructure Associates, a fast-growing advisory firm dedicated to helping asset managers optimise the performance of renewable energy projects across Europe. With experience advising on over £2 billion of projects powering more than two million homes, Hamish brings a rare blend of engineering rigour and entrepreneurial purpose to the clean energy space. We explore how Neptune was built on a...

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In this edition of ScaleUp Radio Shorts, Kevin Brent and Granger Forson distil powerful insights from two recent ScaleUp Radio interviews with: Kat Wellum-Kent, founder of The Fractionals Group, and Phil Harding, founder and MD of BBB Drinks. While their businesses differ in sector and style, finance/HR versus premium drinks distribution, both founders offer hard-earned lessons on how to scale smartly and sustainably.     🎯 What You’ll Learn in This Episode: ✅ The power of specialisation – Kat’s fractional model brings strategic and operational finance/HR under one...

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Episode #544 - Scaling with Heart and Strategy: How Authenticity and Team Culture Fuel the Fractional Revolution - with Kat Wellum-Kent show art Episode #544 - Scaling with Heart and Strategy: How Authenticity and Team Culture Fuel the Fractional Revolution - with Kat Wellum-Kent

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Hi, I’m Granger Forson, and you can find me at  or connect with me on . In this episode of ScaleUp Radio, I sit down with Kat Wellum-Kent, founder of The Fractionals Group. A business built on the powerful idea that scale-ups deserve fractional support that truly integrates into their teams.   Kat shares her inspiring journey from accountant to entrepreneur, revealing how a chance lunch with a friend in Australia sparked her leap into creating Fractional Finance and later Fractional Human Resources. From just an idea to a 12-person team...

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Episode #543 - Change The Model And increase The Chance of Success - with Phil Harding show art Episode #543 - Change The Model And increase The Chance of Success - with Phil Harding

ScaleUp Radio

In this episode of ScaleUp Radio, I’m joined by Phil Harding, the founder of BBB Drinks, a business that’s not only disrupting the traditional drinks distribution model but also redefining how emerging brands grow and scale in an evolving market. From a shift in consumer drinking habits to a unique retainer-based model, Phil shares how BBB Drinks is tackling the industry's deep-rooted inefficiencies head-on – and helping new brands get the attention and traction they deserve. This episode is structured in three parts: The Business & Model: We explore BBB’s innovative business...

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In this powerful ScaleUp Radio Shorts episode, Kevin Brent and Granger Forson contrast two founders tackling very different ends of the healthcare and life sciences spectrum: Michael Colling-Tuck, founder of Agency Medical Marketing, is on a mission to ensure life-changing innovations get adopted by clinicians and patients. Prasun Chakraborty, founder of Genevation, is developing personalised cancer vaccines using cutting-edge AI and immunotherapy. One is solving the problem of visibility and market traction. The other is solving for scientific possibility and clinical impact. Yet both share...

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Find me, Granger Forson, at  or connect with me on .   This episode of ScaleUp Radio features Michael Colling-Tuck, founder of Agency Bristol, a specialist marketing agency helping medical and technology innovators reach both patients and healthcare professionals. With over twenty years in healthcare, Michael has seen how even the most brilliant inventions can fail if no one knows they exist. His agency bridges that critical gap, giving groundbreaking products a fighting chance to reach the people whose lives they can transform.   What makes Michael’s...

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Episode #540 - Curing Cancer, One Person at a Time: The Power of Personalised Vaccines - with Prasun Chakraborty show art Episode #540 - Curing Cancer, One Person at a Time: The Power of Personalised Vaccines - with Prasun Chakraborty

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In this episode of ScaleUp Radio, we're diving into the groundbreaking world of personalised cancer treatments with Prasun Chakraborty, founder of Genevation – a biotech startup on a mission to revolutionise how we treat and potentially prevent cancer. Unlike the traditional one-size-fits-all approach to oncology, Genevation is using advanced AI and genetic sequencing to create custom mRNA cancer vaccines for individual patients – in just 14 days. Prasun shares the inspiring story behind the business, the massive challenges of scaling deep-tech biotech, and his clear vision of a future...

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ScaleUp Radio

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Episode #538 - When Pain Sparks Purpose: How a Physiotherapist Built a Thriving Multi-Site Practice through Learning to Lead Every Step of the Way - with Paul Wray show art Episode #538 - When Pain Sparks Purpose: How a Physiotherapist Built a Thriving Multi-Site Practice through Learning to Lead Every Step of the Way - with Paul Wray

ScaleUp Radio

Hi, I’m Granger Forson from , or find me on LinkedIn, and in this episode of ScaleUp Radio, I’m joined by Paul Wray, the owner of Breakspeare Clinic, a multi-site physiotherapy and wellness practice based in West Oxfordshire.   Paul’s story is one of continuous learning, resilience, and a genuine commitment to helping people move better and live pain-free lives. Starting as a physiotherapist over 30 years ago, he worked within the NHS before joining Breakspeare Clinic, eventually buying the business after a decade of hands-on experience. Today, his...

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More Episodes

In this special Q&A episode, we welcome back Paddy White, founder of Virtual Diamond, to discuss the habits and strategies that drive great team engagement. Recorded as part of our monthly ScaleUp Club session, this episode features insightful discussions led by Granger, with audience participation bringing real-world challenges and experiences into the mix.

What You’ll Learn in This Episode:

🔹 Building a Strong Virtual Team Culture – The power of regular communication (weekly, monthly, and annual check-ins) and showing appreciation through personal gestures.
🔹 Creating Buy-in & Loyalty – How transparency around business goals and financials can strengthen engagement.
🔹 Aligning People to Roles – Matching team members’ skills and interests to the right roles for better satisfaction and retention.
🔹 Scaling with the Right Structure – How Paddy balances client work and business management, leveraging her team for maximum efficiency.
🔹 Handling Team Challenges – The importance of transparency and strategic intervention when a new hire isn't the right fit.

About Paddy White & Virtual Diamond

With over 11 years of experience, Paddy has built Virtual Diamond into a referral-driven business providing specialist virtual assistant (VA) services in areas like accounting, social media, and admin support. She has long-standing client relationships (some for over 9 years!) and a clear strategy for team engagement and business growth.

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

 

If you would like to be a guest on ScaleUp Radio, please click here:

https://bizsmarts.co.uk/scaleupradio/kevin

 

You can get in touch with Kevin & Granger here:

kevin@biz-smart.co.uk

grangerf@biz-smart.co.uk

 

Kevin's Latest Book Is Available!

Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.

More on the Book HERE - https://www.esusgroup.co.uk/

 

Paddy can be found here:

linkedin.com/in/paddywhitevirtualassistant

https://www.virtualdiamond.co.uk/

https://www.facebook.com/virtualdiamond

paddy@virtualdiamond.co.uk