Episode #483 - ScaleUp Presentation - with Tom Hughes from Gemba Docs
Release Date: 05/26/2025
Episode #568 - ScaleUp Club - How to Build a High-Performing Team Culture - with Alina Stancu
ScaleUp Radio
In this special ScaleUp Club VIP session, we’re joined by Alina Stancu, co-founder of The Orange Notebook, for a focused and interactive discussion on what it really takes to build a high-performing team culture, even with a remote team or contractors. Through practical frameworks, lived experience, and powerful case studies, Alina guides us through how culture is either fuelling or silently stalling your business, and what you can do about it. You’ll hear: 🔸 Why most cultural breakdowns stem from missing safety and purpose – and why these two ingredients are non-negotiable. 🔸 How...
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Episode #567 - Rocket Science vs Business Rates - Scaling Lessons from Both Worlds
ScaleUp Radio
In this special edition of ScaleUp Radio Shorts, Kevin Brent and Granger Forson dive into two recent interviews that couldn’t be more different on the surface; but reveal some remarkably similar lessons underneath. On one side, we have Aqeel Shamsul, founder of cutting-edge space biotech startup Frontier Space, turning microgravity into a drug development advantage. On the other, Tom Perry and Ella Chapman from Holloway Bond, redefining the approach to business rates recovery through data-led outreach and customer-first practices. From rocket science to rateable values, this episode is a...
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Episode #566 - Why Doing Things Differently with approaching Business Rates Helped This Young Business Scale Without Losing Control - with Tom Perry & Ella Chapman
ScaleUp Radio
Granger Forson here from and on LinkedIn, and in this episode of ScaleUp Radio I’m joined by Tom Perry and Ella Chapman, founders of Holloway Bond. In just three years, Tom and Ella have quietly built a specialist business that champions companies who are unknowingly overpaying business rates. Rather than chasing every prospect, Holloway Bond flips the model on its head by using data to proactively identify who they can truly help, before ever picking up the phone. What stands out immediately is their integrity. Operating on a no-win-no-fee basis, they only take on...
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Episode #565 - Unlocking Drug Discovery in Space - with Aqeel Shamsul of Frontier Space
ScaleUp Radio
What if the future of drug discovery isn’t on Earth? In this episode of ScaleUp Radio, Kevin Brent is joined by Aqeel Shamsul, the visionary CEO and co-founder of Frontier Space, a UK-based space biotech company developing shoebox-sized biolabs to unlock the power of microgravity for pharmaceutical R&D. Spun out of Aqeel’s PhD at Cranfield University, Frontier Space is on a mission to make in-space research and biomanufacturing accessible, affordable, and impactful, and they’ve already achieved what few startups can: bootstrapping two space missions and securing over £1.3M in...
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Episode #564 - From water tech to rewards apps - what scaling really takes
ScaleUp Radio
In this ScaleUp Radio Shorts episode, Kevin Brent and Granger Forson compare the fascinating journeys of two recent guests: Samantha Mant, founder of Halcyan Water, and Sarah O’Neill, founder of The Cotswold Collective. While their businesses couldn’t be more different, one focused on water sustainability and the other on community-driven rewards, what unites both founders is their deep sense of mission and their ability to scale with authenticity. The conversation dives into: Why they started: One sparked by environmental impact, the other from a need for community. Marketing with heart...
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Episode #563 - Turning Isolation into Growing A Collective That Transforms Local Shopping Into Shared Purpose - with Sarah O'Neill
ScaleUp Radio
Find me, Granger Forson, at or on LinkedIn. Sarah O’Neill’s journey began with a simple, heartfelt need: to feel part of a community again. What started as a personal response to the isolation of lockdowns grew into Cotswold Collective, a thriving rewards-based membership platform dedicated to supporting local businesses and bringing people together. Her background in marketing and events became the spark that helped transform a difficult season of life into something meaningful for thousands of others. In our conversation, Sarah shares the early days of the...
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Episode #562 - Making Water Behave, Saving Energy And Scaling A Mission That Matters - with Samantha Mant
ScaleUp Radio
Welcome to another inspiring episode with me, Granger Forson find me at or on as I sit down with Samantha Mant, CEO and Founder of Halcyan Water, a business transforming the way homes and companies manage hard water and energy efficiency. Samantha’s journey began in the world of beautiful bathroom design, where she repeatedly saw installations deteriorate in just months. Instead of accepting that frustration, she experimented. She searched globally, discovered a technology that could turn badly behaved hard water into nicely behaved hard water, and...
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Episode #561 - The Power of Saying 'No'
ScaleUp Radio
This week on ScaleUp Radio Shorts, Kevin and Granger dive into two powerful conversations from recent episodes, with leaders who’ve scaled very different businesses, but who share strikingly similar philosophies. 👉 Hugh Taylor took Roadnight Taylor from burnout to brilliance by radically niching down, cutting 80% of his client base and doubling fees through a bold auction model. 👉 Michael Yorke of Prime dcm discovered the sweet spot in not trying to grow too big, instead focusing on lean, trust-led delivery with full transparency and hands-on leadership. Here’s what you’ll learn in...
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Episode #560 - How Radical Focus Transformed a Struggling Consultancy into a Global Leader - with Hugh Taylor
ScaleUp Radio
I’m Granger Forson and you’ll find me at or on . In this inspiring episode of ScaleUp Radio, I’m joined by Hugh Taylor, CEO of Roadnight Taylor. His story is a masterclass in transformation, determination, and the power of experimentation. Hugh shares the remarkable journey behind Roadnight Taylor’s shift from a struggling generalist consultancy to a globally respected Independent Specialist Grid Consultancy, now recognised in the top 0.1 percent worldwide for client value perception and enjoying 100 percent team retention over six...
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Episode #559 - Building Trust Not Tension by Changing Construction Through Openness and Real Financial Clarity - with Michael Yorke
ScaleUp Radio
Welcome to another episode of ScaleUp Radio with me, Granger Forson. You can connect with me at or find me on anytime. Today I’m joined by Michael Yorke, co founder of Prime DCM, a construction and development business based just outside Gloucester. Michael’s journey is a powerful example of what happens when you challenge industry norms and build a company rooted in openness, respect and genuine partnership with clients. Starting just one month before the 2020 lockdown, Michael and his business partner James shaped Prime DCM around an open...
info_outlineIn this ScaleUp Club exclusive Q&A edition of ScaleUp Radio, Kevin Brent is joined by Tom Hughes, CEO of Gemba Docs, for a practical and eye-opening discussion on Lean Thinking for SMEs. Tom brings decades of experience in operational excellence and process improvement and shares how small businesses can adopt lean principles without over-complicating things.
This session breaks down what lean really looks like in a small business context – and it’s not about cutting costs or mimicking manufacturing giants. It’s about reducing struggle, improving value flow, and making work life better for your team. From leadership behaviours to team rituals, Tom shares real-world tactics that any SME can start using today.
Episode Highlights:
- Why the traditional 8 wastes don't always translate to service businesses – and what to focus on instead
- The biggest enabler of lean success? Leadership behaviour and priorities
- How to kickstart a lean journey: Start with yourself, then pull others in
- The power of small wins and team celebrations to build momentum
- Simple tools that make a difference: team huddles, improvement channels, and documenting processes with Gemba Docs
Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. You can also nominate a guest for ScaleUp Radio if you know someone with an interesting ScaleUp story – you can find how in the shownotes.
For now, continue listening for the full discussion with Tom.
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
If you would like to be a guest on ScaleUp Radio, please click here:
https://bizsmarts.co.uk/scaleupradio/kevin
You can get in touch with Kevin & Granger here:
Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/
Tom can be found here:
linkedin.com/in/tom-hughes-7222562
Resources:
2 Second Lean Book by Paul Akers - https://paulakers.net/books/2-second-lean
Lean Made Simple by David Sykes - https://uk.bookshop.org/p/books/lean-made-simple-creating-pull-and-flow-david-sykes/4914053?ean=9781716549724
Improvement Starts With I by Tom Hughes - https://improvementstartswithi.com/
Ryan Tierney - Lean Mde Simple YouTube - https://www.youtube.com/@leanmadesimple