Episode #614: Make sure to pause when dealing with issues in your business. Create the space for honest thinking - with Simon Bird
Release Date: 06/03/2026
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info_outlineWhat happens when the business you built to create freedom starts feeling more like a trap?
In this episode of ScaleUp Radio, Kevin Brent speaks with Simon Bird, founder of SEON, about one of the most common but least discussed challenges facing growing SME owners: the “Owner’s Trap”. Simon shares practical frameworks and diagnostic approaches designed to help founders step back, regain clarity, and reconnect with the purpose and direction of their business.
Drawing on more than 25 years in global marketing leadership and seven years advising business owners through SEON, Simon explains why many leaders become overwhelmed as their businesses grow, and how structured thinking, visual frameworks, and better conversations can unlock progress.
This conversation is packed with practical guidance for founders who feel busy, stretched, and stuck in operational complexity.
In this episode:
- Why successful founders often become disconnected from the part of the business they originally loved
- The warning signs that operational pressure is beginning to affect performance and motivation
- Why trying to “solve” problems too quickly often creates more confusion
- How a “thinking partner” can help founders gain clarity and make better decisions
- The power of visual frameworks and metaphor to expose hidden business issues
- Why alignment problems inside leadership teams are often invisible until surfaced properly
- The importance of stepping back before jumping into strategy or restructuring
- How productising advisory services creates clearer value for clients
- Practical lessons Simon learned from building SEON from scratch
- Why consistent business development habits still matter, even for experienced advisers
A standout insight from the episode
One of the most powerful moments in the discussion is Simon’s example of a husband-and-wife leadership team drawing their business as a car.
One leader saw a polished, high-performing vehicle. The other saw it sitting in the garage with three wheels missing.
That single exercise exposed a major operational disconnect that traditional meetings and reports had failed to uncover.
It is a reminder that many business problems are not purely strategic or financial. Often, leaders are operating from completely different realities.
The one key thing
If your business feels harder to run than it should, resist the temptation to immediately fix symptoms. Pause first, diagnose properly, and create the space for honest thinking before choosing solutions.
Simon can be found here:
Resources:
The Long Game by Dorie Clark - https://uk.bookshop.org/p/books/the-long-game-how-to-be-a-long-term-thinker-in-a-short-term-world-dorie-clark/6104653?ean=9781647820572&next=t