Episode #615: Building Integrated Systems Creates Consistent Opportunities - with Peter Juhasz
Release Date: 06/08/2026
Episode #645: Scaling Through Change: Leadership, Diversification and Building a Stronger Manufacturing Business - with Suzie Siddall
ScaleUp Radio
In this episode of ScaleUp Radio, host Kevin Brent is joined by Suzie Siddall, CEO of Opus International Products, a Warwickshire-based precision engineering and manufacturing business working across automotive, aerospace, defence, industrial and medical sectors. Suzie’s story is one of leadership through significant change. Having moved from Managing Director to CEO following the death of the company’s founder in 2024, she has had to balance continuity with the need to reshape the business for its next stage of growth. Today, Opus has a team of around 33 people and significant UK...
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Episode #644: From Generalist to Niche: Scaling Through Focus, Certification and Community - with Janet Tanguay
ScaleUp Radio
What happens when you stop saying yes to everything and commit to the part of your business that customers really want? In this episode of ScaleUp Radio, host Kevin Brent talks to Janet Tanguay, founder of The Hammock Way of Life, about the journey from broad business consulting to building a scalable business around vision boarding, coach certification and a growing global community. Janet's story is a great example of how focus can unlock growth. The turning point came during and after the pandemic. Janet had been using vision boarding to help businesses think creatively about their future,...
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Episode #643: Trust Isn’t a Feeling. It’s a KPI - with Rob McKenna
ScaleUp Radio
What if one of the biggest constraints on your ability to scale is something you’re not measuring at all? In this episode of ScaleUp Radio, Kevin Brent is joined by Rob McKenna for a fascinating discussion about trust: how to measure it, why founders frequently misjudge it, and why building trust isn’t about creating a perfect culture. Rob introduces the WiLD Trust Index, a framework designed to turn trust from something intangible into something leaders can measure, understand and deliberately improve. For founders, there’s a particularly important message here. Delegation and...
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Episode #642: Building to Sell, Starting Again and Where AI Changes Business Value - with Gavin Bell
ScaleUp Radio
What would you do differently if you knew from day one that somebody else would eventually need to run your business? In this episode of ScaleUp Radio, I’m joined by Gavin Bell, entrepreneur and founder of Yatta, the paid media agency he deliberately built to be sellable before its acquisition by Velstar in 2024. Gavin’s story is particularly interesting because selling Yatta wasn’t something that simply happened after years of building the agency. It influenced how he designed the business from the outset. Inspired by Built to Sell, Gavin moved away from building a business around his...
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Episode #641: From Founder Led to Systems Led: Building a Business That Can Scale Without You - with Jake Young
ScaleUp Radio
What makes a business genuinely valuable? For many founders the answer isn't more customers, more turnover or even more profit. It's creating a business that can thrive without depending on them every single day. In this episode Kevin Brent is joined by entrepreneur, investor and business strategist Jake Young to explore why founder dependency is one of the biggest barriers to sustainable growth and successful exits. Jake shares the frameworks he uses with businesses ranging from ambitious SMEs through to organisations preparing for institutional investment and IPOs. From defining your end...
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Episode #640: Why smart leaders still make bad strategic decisions - with David Mansfield
ScaleUp Radio
Making decisions as a founder or leader is rarely about having perfect information. In this episode, Kevin Brent is joined by David Mansfield, strategist, board adviser and researcher into strategic decision making, to explore why so many intelligent leadership teams still make poor strategic choices and what business owners can do to dramatically improve the quality of their decisions. Drawing on doctoral research and decades of board experience, David explains why the process behind a decision matters far more than simply reaching an answer. He shares practical techniques that help leaders...
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Episode#639: Designing organisations that scale by putting people first - with Peter Rimmer
ScaleUp Radio
Growing a business isn't just about strategy, systems or structure. As organisations grow, founders often discover that the biggest obstacle isn't the market. It's themselves. In this episode of ScaleUp Radio, Kevin Brent is joined by Peter Rimmer, founder of Tusk Consulting, to explore why scaling successfully requires founders to evolve alongside their businesses. Peter shares why organisation design should start with people rather than process, how founders can overcome the fear of letting go, and why creating a culture where both hiring and leaving are positive experiences is essential for...
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Episode #638: ScaleUp Club - Seeds, Nets and Spears: Building Predictable Lead Generation
ScaleUp Radio
Growing a business beyond founder-led sales is one of the biggest challenges many SMEs face. In this special ScaleUp Club edition of ScaleUp Radio, Kevin Brent is joined once again by returning guest Dhanushka Tennakoon from RE24 for an interactive Q&A session exploring one of the biggest questions facing growing businesses: How do you create a predictable flow of new opportunities instead of relying on referrals and hope? Alongside the discussion, Kevin also shares this month's AI Pulse update, covering one of the most talked about AI stories of recent weeks and what it means for business...
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Episode #637: ScaleUp Radio Shorts - Why focus beats hustle every time
ScaleUp Radio
Choose Less. Scale Better. Three founders. Three wake up calls. One lesson every business owner needs to hear. What do an authority strategist, a sales leader and an AI entrepreneur have in common? Far more than you might think. In this special edition of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt reflect on three recent conversations with Erica Holthausen, Gulliver Burns and Lee Nazari. Despite completely different industries and experiences, all three arrived at the same conclusion: sustainable growth doesn't come from doing more. It comes from choosing less, focusing better and...
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Episode #636: How Not to Scale: Why Revenue, Ego and Hustle Can Destroy Your Business - with Gulliver Burns
ScaleUp Radio
What happens when you build multiple multi-million-pound businesses... but almost lose yourself in the process? In this episode of ScaleUp Radio, Kevin Brent is joined by entrepreneur Gulliver Burns, who has experienced both extraordinary growth and devastating setbacks. From building a call centre with over 200 employees before the age of 25 to creating a multi-million-pound automotive business, Gulliver has learned the hard way that scaling without strong foundations comes at a significant cost. Rather than another success story, this conversation is a refreshing look at how not to scale a...
info_outlineWhat happens when founders get fed up with fragmented agencies, disconnected marketing tactics, and expensive growth projects that fail to deliver?
In this episode of ScaleUp Radio, Kevin Brent sits down with Peter Juhasz, co-founder of Syrvi.ai, to explore how they are reinventing go-to-market support for SMEs through what they call “Service as Software”.
Peter shares the scaling journey behind Syrvi.ai, from bootstrapping a tech platform with no previous software experience to building a 12-person team supporting around 30 active clients across the UK and beyond.
The discussion dives into why traditional agency models often fail scaling businesses, how AI is changing the way SMEs approach growth, and why guarantees and trust are central to Syrvi.ai’s model.
A standout message from this episode:
“Most SMEs don’t need more agencies. They need one joined-up revenue system.”
In This Episode
Why SMEs Struggle to Scale
Peter explains the challenge many growing businesses face between:
- Trying to learn and implement AI internally
- Hiring multiple specialist agencies that rarely work cohesively together
The result is often:
- High costs
- Conflicting strategies
- Founder burnout
- Poor ROI
- Fragmented accountability
Peter references research suggesting over 95% of growth projects fail because businesses focus on isolated tactics instead of integrated systems.
The “Service as Software” Model
Syrvi.ai combines:
- Human expertise
- AI automation
- Proprietary software
- Integrated go-to-market execution
Their Revenue Engine platform supports:
- Multi-channel outreach campaigns
- LinkedIn and email pipeline generation
- AI-assisted thought leadership
- SEO and content creation
- Generative AI Engine Optimisation (GAIO)
Rather than replacing humans with AI, Peter explains how AI enables SMEs to execute more consistently and strategically without needing multiple suppliers.
Earning Trust Through Guarantees
One of the most interesting parts of the conversation is how Syrvi.ai reduces client risk.
Their process includes:
- A free 45-minute strategy session
- A bespoke 25-page go-to-market plan
- A 90-day pilot programme
- Guaranteed qualified opportunities
If targets are missed:
- They continue working free of charge until achieved
- Or refund the client
Peter explains why demonstrating value before asking for long-term commitment has been critical to their growth and retention.
Building a Tech Company Without a Tech Background
Peter openly shares the challenges of:
- Bootstrapping the business
- Building software from scratch
- Recruiting the right CTO
- Learning AI and technology fundamentals as non-technical founders
The company has invested hundreds of thousands of pounds into developing their platform while staying founder-funded.
Today:
- The business has 12 team members
- Supports around 30 active clients
- Is approaching break-even
Leadership Lessons and Founder Advice
Peter shares lessons he would give his younger self:
- Take balanced risks
- Learn business management earlier
- Understand M&A sooner
- Invest time learning technology and AI fundamentals
He also discusses:
- Founder mindset
- Sustainable scaling
- Managing growth pressure
- Long-term vision
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
If you would like to be a guest on ScaleUp Radio, please click here:
https://bizsmarts.co.uk/scaleupradio/kevin
You can get in touch with Kevin here:
Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that sounds familiar, the G90 Summit is worth a look. It’s a structured half-day session where we help founders identify the three to five priorities that genuinely matter over the next 90 days and build the systems to deliver them. Quarterly, virtual, and £97 a seat. You can find out more at http://Smart90.co.uk/summit .
Peter can be found here:
Resources:
Think & Grow Rich by Napoleon Hill - https://uk.bookshop.org/p/books/think-and-grow-rich-the-original-classic-hill/2073500?ean=9781906465599&next=t
Good To Great by Jim Collins - https://uk.bookshop.org/p/books/good-to-great-collins-jim/5255326?ean=9780712676090&next=t
Claude AI - https://claude.ai/