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SPOS #976 – Jennifer Moss On Creating Work Everyone Wants

Thinking With Mitch Joel

Release Date: 03/23/2025

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Welcome to episode #976 of Six Pixels of Separation - The ThinkersOne Podcast.

Jennifer Moss has been a guiding voice in the evolving conversation around workplace culture, burnout, and what it truly means to find purpose in our work. Her latest book, Why Are We Here? – Creating A Work Culture Everyone Wants, takes a deep dive into how work has changed - sometimes for the better, often for the worse - and what leaders can do to fix it. Jennifer is also the author of The Burnout Epidemic and Unlocking Happiness At Work. In this conversation, Jennifer and I explore the shifting motivations of employees post-pandemic, the growing tension around remote and hybrid work, and why so many people are feeling disengaged in their careers. She shares insights from her extensive research, highlighting the erosion of trust between employers and employees, the disconnect between ideal career expectations and workplace reality, and the impact of AI on job security. We also discuss why organizations need to rethink productivity metrics, prioritize autonomy, and create spaces for in-person connection, even in remote work environments. Jennifer doesn’t just diagnose the problems - she offers real solutions, drawing on examples of companies that are getting it right. As the workplace continues to evolve, her research and advice couldn’t be more timely. If you’re wondering how to build (or rebuild) a work culture that people actually want to be a part of, this is for you. Enjoy the conversation...

Chapters:

(00:00) - Exploring Purpose: Why Are We Here?
(02:52) - The Intersection of Work and Life.
(05:56) - The Changing Landscape of Work.
(09:06) - Generational Perspectives on Work.
(12:04) - The Role of Technology in Work Dynamics.
(15:08) - The Multiverse of Work: A New Paradigm.
(17:58) - Trust and Expectations in the Workplace.
(21:02) - The Evolution of Work Culture.
(23:51) - Productivity and the Future of Work.
(32:31) - Empowering Autonomy in the Workforce.
(33:34) - The Importance of In-Person Connection.
(35:02) - Rethinking Meetings and Communication.
(36:55) - Navigating the Multiverse of Work.
(39:40) - The Shifting Power Dynamics in the Labor Market.
(43:24) - The Challenge of Meaningful Work.
(46:21) - The Disconnect Between Ideal and Reality in Careers.
(49:55) - Addressing Chronic Stress in the Workforce.
(51:40) - The Impact of Disengagement on Business.
(54:54) - Finding Light in the Current Work Landscape.