Libsyn Directory

What you learned as a vendor, that you WISHED you knew as an MSP

Release Date: 08/15/2024

Unlocking the Potential of DMARC: An Interview w/ Mike Anderson

SMB Community Podcast by James Kernan

In this Thursday episode of the SMB Community Podcast, host James Kernan talks with Mike Anderson, Director of Global Channels for EZDMark. They discuss the importance of DMARC (Domain-based Message Authentication, Reporting & Conformance) in improving email deliverability and protecting domains from spoofing. Mike shares his journey from the car business to technology, and explains how EZDMark's user-friendly analytics platform aids MSPs in managing DMARC concerns and monetizing these services. They highlight the platform's risk assessment tool, which allows MSPs to generate quick,...

Compliance in the New Year: Interview with Mike Semel

SMB Community Podcast by James Kernan

In today's episode of the SMB Community Podcast, host James Kernan interviews Mike Semel, a prominent expert in cybersecurity compliance. Mike shares his extensive background in the IT industry, dating back to the 1970s, and discusses his transition from being an MSP to becoming a top compliance consultant. They delve into the differences between cybersecurity and compliance, the significance of proper documentation, and the importance of risk-based selling for MSPs. Mike also introduces his comprehensive educational program and a new CMMC reference guide aimed at helping MSPs ensure their...

Channel Predictions for 2025

SMB Community Podcast by James Kernan

1.) MSP Question of the week: What are your channel predictions for the new year of 2025? --- 2.) Notes on the News Microsoft is planning to invest about $80 billion in fiscal 2025 on developing data centers: Last week, the DC Circuit Court of Appeals unanimously upheld the law, clearing the way for it to take effect on January 19. Days later, TikTok asked the court to issue a temporary pause on the ban while the company asks the Supreme Court to review its challenge to the law: --- New Book Release: I'm proud to announce the release of my new book, The...

Business Plans/Goals: How Often Should These Be Updated?

SMB Community Podcast by James Kernan

To kick off the new year, hosts James and Amy discuss business plans & goals, this week's MSP question of the week, as well as year-end news. --- 1.) MSP Question of the week: When should a business update their business plan and goals? --- 2.) Notes on the News Intel CEO Pat Gelsinger has resigned as of December 1: In late November, a ransomware attack disrupted a third-party software used by Starbucks to track and manage its baristas’ schedules. As a result, the coffee chain has had to switch to manual operations: --- New Book Release: I'm proud to...

How Often Should You Attend Channel Events?

SMB Community Podcast by James Kernan

In the final episode of the calendar year 2024, Amy and James sit down to discuss the final MSP Question of the week as well as current events and news. --- 1.) MSP Question of the week: How often should you and your business attend channel events? --- 2.) Notes on the News Tiktok will be banned from the U.S. starting on January 19, 2025. Will they be forced to sell or shut down? Cryptocurrency Bitcoin prices have surpassed $100,000 for the first time in history. How will President-elect Trump's administration handle this? Broadcom ,AT&T have reached a settlement in the...

Mergers & Acquisitions: When Is The Best Time To Buy/Sell?

SMB Community Podcast by James Kernan

To finish off the calendar year 2024, host James Kernan sits down with Karl Palachuk to discuss this year's hot topic: mergers & acquisitions. In this episode, James and Karl uncover the importance of timing and understanding when the ideal time to buy/sell a practice would be. Our upcoming events and more: Check out the link below for details on upcoming 2025 events: New Book Release: I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing...

Year-End Marketing: What Are Some Good End of Year Campaigns?

SMB Community Podcast by James Kernan

Now nearly halfway into December, James and Amy return to discuss Q4 marketing plans and recent headlines in the news. --- 1.) MSP Question of the week: What are some good marketing campaigns to run at the end of the calendar year? --- 2.) Notes on the News a). Amazon Chip Supplier: As one of the top web server suppliers in the world (AWS), Amazon is capitalizing on a great market opportunity. b.) Paid Training for Cybersecurity: James and Amy both realize there is a big skills gap in our industry. While training can be expensive and time-consuming, training can help cultivate...

Return to Office: Risks and Rewards

SMB Community Podcast by James Kernan

To kick off the month of December, James and Amy are back with another episode of the SMB Community Podcast. --- 1.) MSP Question of the week: Should I require my remote employees to return to the office? In response to a recent article by Amazon, it sounds not so desirable. For Amazon, their reasoning was due to a lack of innovation. Perhaps there is a type of creative thinking that is missing? Tune in to hear more! --- Our upcoming events and more: December 5-6: MASTERMIND LIVE in Scottsdale, AZ December 11: Channel Program M&A Forum in Dallas, TX Check out...

How Do I Hold My Team Accountable?

SMB Community Podcast by James Kernan

Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype. From lack of a major announcement, there is a PR opportunity missed. --- 1.) MSP Question of the week: How can you hold your team accountable? Business coaches are being hired all across the country due to a lack of accountability. Instead, James and Amy share some insightful areas to strengthen your accountability with your team: Set goals with...

MSSP vs. MSP: Why does Security Matter?

SMB Community Podcast by James Kernan

Hosts James and Amy are back this week to discuss the series of noteworthy headlines from this week as well as this week's MSP question of the week. --- 1.) Notes On The News IT Nation - one announcement CompTIA Aquired - New Divisions will be created Department of Labor - Ruling for Overtime Labor --- 2.) MSP Question of the week: Are you a REAL MSSP? What does it take to become a MSSP? --- Our upcoming events and more: December 4: M&A Workshop in Scottsdale, AZ December 5-6: MASTERMIND LIVE in Scottsdale, AZ December 11: Channel Program M&A Forum in Dallas, TX ...

More Episodes

Host James Kernan sits down with Dustin Puryear to discuss sales and marketing for MSP's.

Dustin Puryear is indeed a prominent figure in the tech world. As the founder of Puryear IT, he leads a team dedicated to leveraging technology to enhance business operations. His expertise is widely recognized, with contributions to well-known publications like Windows Magazine and CIO.com. Additionally, he’s been featured in interviews on Federal News Radio and Microsoft Podcasts.

Dustin’s involvement extends to national tours with Microsoft, where he shares his insights on enterprise technology with C-level executives. He has also authored several white papers and a book titled “Best Practices for Managing Linux and UNIX Servers". His blog, “Bayou Technology Blog,” reaches a large audience annually.

Check them out: IT Managed Support and Consulting Firms in Baton Rouge (puryear-it.com)

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Our upcoming events and more:

MASTERMIND LIVE – Denver, CO – Sept 26-27th

http://bit.ly/kernanmastermind

Use “EARLYBIRD” as the coupon code to save $200!!

SMBTechfest Q4 - Irvine, CA - October 17-18

www.smbtechfest.com

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