Breaking Barriers in Real Estate: How to Make Your Listings Accessible to All w/ Kathleen Lappe
Release Date: 11/19/2024
What It Actually Takes to Succeed After You’re Licensed w/ Craig Grant
Social Selling Made Simple
The hard truth about real estate is that getting your license doesn’t prepare you to sell homes. It only makes you legally allowed to try. Pre-licensing only teaches us consumer protection. We learn nothing about lead generation, building a brand, running a database, using a CRM, or building a real business with staying power. Real estate success doesn’t come from passing a test or “figuring it out as you go”; it comes from systems, support, and real education. The kind you get from strong instructors, the right broker environment, and intentionally building skills you weren’t taught...
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The Real Reason You Can't Get a Mentor (Stop Doing This)
Social Selling Made Simple
One of the most common questions I hear in real estate is, “Will you mentor me?” Here’s the truth: most people asking that question haven’t done a single thing to earn mentorship. They don’t know us, we don’t know them, there’s no shared work or contribution, just an expectation that access should be free because they asked nicely. Let’s clear something up. Mentorship doesn’t come from chasing people down hallways or sending hopeful DMs; it comes from contribution. What most agents miss is the ultimate power move that doesn’t seem like one at first. It puts you in...
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The Human–AI Combo That Gives Real Estate Agents an Edge w/ Blair Knowles
Social Selling Made Simple
One of the biggest misconceptions in real estate right now is the belief that AI should take agents completely out of the process. We constantly hear agents asking, “How do I automate this so I never have to touch it again?” But that’s the wrong mentality, and it’s actually where you start losing money instead of making more of it. Because AI isn’t at a point where it can replace us, and more importantly, we don’t want it to get there. The real power of AI isn’t replacement; it’s acceleration. It collapses the time it takes to write, plan, organize, produce content,...
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AEO Is the New Gateway to Real Estate Leads: Here’s How to Use It w/ Ken Tucker
Social Selling Made Simple
For years, we’ve been taught that SEO was the key to being found online, write the blogs, keep the website fresh, get your backlinks, and trust the process. But there’s a new shift happening in real estate that most agents haven’t caught onto yet. AEO, or Answer Engine Optimization, is quietly becoming more powerful than traditional SEO. And it makes perfect sense. Buyers and sellers aren’t searching the way they used to. They’re asking full questions out loud into their phones, their cars, and their AI tools. They don’t want links…they want answers. AEO is built for...
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The Modern Agent’s Advantage: Systems That Sell Homes While You Sleep w/ Dave Charest and Stephanie Alonso
Social Selling Made Simple
Most agents think marketing has gotten harder, that technology, AI, and algorithms have made everything too complicated. But the truth is, it’s never been easier to be a marketer and to actually get results. You can create video content without showing your face. You can automate your emails, SMS, and social posts in minutes. You can turn one idea into ten pieces of content that generate leads while you sleep. Yet most agents still struggle to grow; not because the tools are hard, but because they’re doing what everyone else is doing… or worse, doing the bare minimum. In today’s...
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Chicago REALTORS® Hall of Fame: What It Means to Me
Social Selling Made Simple
Real estate ain't just about buying and selling houses, it's about people. The families we help, the communities we build, the dreams we make possible through ownership. Anybody can chase closings. But being a REALTOR® means something deeper; it means showing up with integrity, protecting consumers, and building trust one deal, one class, one conversation at a time. And let's get one thing straight, mentorship isn't a Facebook post. It's not about being seen. Mentorship is a promise. It's about opening doors, not hoarding keys. It's not proximity, it's access. Don't just sit beside someone...
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How to Build a Retirement-Ready Real Estate Business with AI w/ Glennda Baker
Social Selling Made Simple
Most agents are a little freaked out by AI, but here’s the truth: it’s not here to replace the real estate professional. It’s here to replace inefficiency. For years, real estate has rewarded the agents who grind harder, not smarter. The ones who show up earlier, stay up later, and never stop hustling. But the next wave of top producers will be the ones who out-automate everyone else. When most agents hear “AI,” they think job loss. But what if it’s actually the key to something real estate’s never offered: predictable income and real financial freedom? What if it’s the missing...
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From Invisible to Irreplaceable: How to Stand Out in Today’s Real Estate Market w/ Knolly Williams
Social Selling Made Simple
“Secret agents don’t get found, and closed mouths don’t get fed.” It’s more than a catchphrase; it’s a survival strategy for today’s market. In an environment where inventory is scarce, clients are cautious, and other agents are everywhere, invisibility will keep you from earning more. If you aren’t proactively creating opportunities, asking for business, and showing up where consumers are, you’ll get overlooked every time. That’s why differentiation isn’t a luxury; it’s the core of winning in real estate right now. And the sharpest ways to position...
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The AI Playbook for Winning Buyer Loyalty in a Post-NAR Settlement World
Social Selling Made Simple
For a long time, buyer representation was an afterthought. Agents leaned on MLS commission notes, dodged tough conversations about compensation, and hoped clients would just go along. But after the NAR settlement, that safety net vanished. Now, if we can’t clearly show our value and lock in a signed buyer rep agreement, we’re at risk of losing clients, income, and even putting ourselves in a legal bind. Here’s the twist: AI isn’t just a cool extra. When we use it right, it can be our sharpest edge in this new reality. With ChatGPT, predictive analytics, and the right...
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The Rise of the Rookie: Why New Agents Are Outpacing Experienced Agents
Social Selling Made Simple
The real estate world has shifted, and whether we like it or not, there’s no going back. Too many agents are still treating the changes as an extinction event, but here’s the truth: if you adapt, we still have the opportunity we’ve had to grow market share in years. Since the settlement, more agents have entered the industry. That means more competition, but also more proof that complacency kills careers. The new agents are hungry, willing to try what others won’t, and most importantly, they’re not afraid to embrace tools like AI to move faster and smarter. I’ve been in...
info_outlineA lot of people are locked out of homeownership because the actual listings aren’t accessible to everyone. For disabled, impaired, neurodivergent and non-English speaking buyers, not having an audio option creates a massive barrier right from the home search stage.
What if the listing could be presented in a language and format they can easily consume?
The most valuable real estate agents understand the importance of being of service to EVERYONE.
In order to do this and expand our opportunities across any barrier or language, we have to make sure the information on the listing is packaged for a diverse array of people.
That’s where DirectOffer comes in. This tool leverages AI to bring accessibility to real estate information. Started by a mother with a neurodivergent child, this tool is something all agents should be using right now.
How does Direct Offer work? How does it knock down a huge barrier to homeownership? In this episode, entrepreneur in real estate technology and founder of DirectOffer, Kathleen Lappe shares her story, and how this tool makes real estate more accessible.
We often feel like AI technology will take away from the agent. As long as the agent learns to communicate in the way the consumer wants to be communicated with, it won’t. -Kathleen Lappe
Things You’ll Learn In This Episode
- Do the right thing, outearn other agents
Serving impaired clients and underserved people isn’t just the right thing to do, how does it make a real estate professional more valuable?
- How to leverage Direct Offer
Breaking down the barriers to homeownership should start at the home search stage. How is Direct Offer making it easier for disabled and neurodivergent buyers?
- A path to home ownership for all
If we’re only packaging our listings and real estate marketing materials for abled people, we’re cutting ourselves off from millions of potential clients. How do we make sure the information we’re putting out is accessible to everyone?
Guest Bio
Kathleen Lappe is an innovative entrepreneur in real estate technology known for her visionary leadership and commitment to accessibility. She founded DirectOffer, Inc., a pioneering software company that has secured multiple patents for real estate technology, specializing in multilingual solutions and ADA-compliant listings. Kathleen's entrepreneurial journey boasts four successful startups, three still thriving today. Her expertise led to the creation of DOAT (DO AudioTours), a global patent revolutionizing property listing by offering automated, ADA-compliant, multilingual audio-visual experiences. DOAT also streamlines communication through lead routing and direct agent contact integration. Kathleen Lappe's drive for innovation, inclusivity, and transformative technology has left an indelible mark on the real estate industry. To work with Direct Offer, visit https://directoffer.com/.
About Your Host
Licensed Managing Broker, REALTORS®, avid volunteer, and Major Donor, Marki Lemons Ryhal is dedicated to all things real estate. With over 25 years of marketing experience, Marki has taught over 250,000 REALTORS® how to earn up to a 2682% return on their marketing dollars.
Six-time REALTOR® Conference and Expo featured attendee, one of 100 speakers selected to speak the REALTOR® Conference & Expo five times, and an Inman closing Keynote Speaker. Marki’s expertise has been featured in Forbes, Washington Post, http://Homes.com , and REALTOR® Magazine.
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