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SPaMCAST 592 - Human-Centered Design and Women In Agile, An Interview with Shelisa Bainbridge

Software Process and Measurement Cast

Release Date: 03/22/2020

🔐AI, the Future of Work, and Cybersecurity, A Conversation with Ephraim Ebstein, SPaMCAST 878 show art 🔐AI, the Future of Work, and Cybersecurity, A Conversation with Ephraim Ebstein, SPaMCAST 878

Software Process and Measurement Cast

AI, the Future of Work, and Cybersecurity Are Intertwined! Why it matters: Business processes are being transformed, yielding opportunities and RISKS - leaders should be aware. Bio: Ephraim Ebstein is the CEO and Co-founder of FIT Solutions, LLC. Ephraim is not just another cybersecurity guy-he's a $30M entrepreneur who built two national companies from the ground up, and now helps business leaders turn tech headaches into growth engines. .IG: @kingspear @fitsolutionsllc  Web   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing:...

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Jetsons and Pinocchio - Work Life Balance, SPaMCAST 877 show art Jetsons and Pinocchio - Work Life Balance, SPaMCAST 877

Software Process and Measurement Cast

Many firms are bringing everyone back to the office and demanding longer hours. They are conflating effort and productivity. Why this matters: Increasing productivity is NECESSARY for profitability and growth. Our panel flows with: Jeremy Berriault -   Daniel Doiron -    Jeremy Willets - -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. ...

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☠️Constraints and Friction Are Our Friends, SPaMCAST 876 show art ☠️Constraints and Friction Are Our Friends, SPaMCAST 876

Software Process and Measurement Cast

The Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault -   Daniel Doiron -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to...

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☠️Constraints and Friction Are Our Friends, SPaMCAST 876 show art ☠️Constraints and Friction Are Our Friends, SPaMCAST 876

Software Process and Measurement Cast

The Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault -   Daniel Doiron -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to...

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☠️No Dead Careers Here, SPaMCAST 875 show art ☠️No Dead Careers Here, SPaMCAST 875

Software Process and Measurement Cast

Impressions are NOT facts - No Matter What Your Gut Tells You! Stoic philosophy holds that impressions are not facts and must be tested.  Why this matters: It is very easy to jump to conclusions. In some cases, this is harmless, while in others it leads to disaster.  The question the panel faces is whether EVERY impression needs to be examined or is there a continuum. Our panel flows with: Jeremy Berriault -   Jeremy Willets -   Jon M Quigley -   Daniel Doiron -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing...

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🪈 Dichotomy of Control, Stick with STIC,  A Panel Discussion, SPaMCAST 874 show art 🪈 Dichotomy of Control, Stick with STIC, A Panel Discussion, SPaMCAST 874

Software Process and Measurement Cast

We only have control over ourselves! The dichotomy of control. Why it matters: We have direct control over our thoughts, judgments, and actions, but external events, other people's opinions, and the outcomes of our actions are not directly within our control.  When discussing problem statements, Jeremy Berriault stated, “stick with STIC.” The alliteration was great! Our panel flows with: Jeremy Berriault -   Jeremy Willets -   -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means...

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🚣Flow, Flow and More Flow,  A Panel Discussion, SPaMCAST 873 show art 🚣Flow, Flow and More Flow, A Panel Discussion, SPaMCAST 873

Software Process and Measurement Cast

Dry riverbeds or flash floods - flow matters! Why it matters: Understanding how value is created and moves through an organization is critical. The problem is that the concept is complicated.  Freddie Clark stated, “measuring flow is a two-dimensional measure of a three-dimensional problem.”  Our panel flows with: Jeremy Berriault -   Freddie Clark - https://www.linkedin.com/in/freddie-clark/ -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it...

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Nerd Joy,  A Panel Discussion, SPaMCAST 872 show art Nerd Joy, A Panel Discussion, SPaMCAST 872

Software Process and Measurement Cast

The work has to get done, be miserable, or find JOY in it – it’s your choice.  Why it matters: It is hard to motivate yourself and your team if you do not find joy in the work you do day in and day out.  Our panel finds a joyful path: Jeremy Berriault -   Jon M Quigley -   -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor...

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When Management Won’t Buy In,  A Panel Discussion, SPaMCAST 871  show art When Management Won’t Buy In, A Panel Discussion, SPaMCAST 871

Software Process and Measurement Cast

Pushing cooked spaghetti uphill…is exhausting.  Why it matters: It is hard to make change happen if leaders provide lip service to the cause. It is impossible if they actively oppose change. So what are you going to do?  Panelists include: Jeremy Berriault -   -   Jon M Quigley -   -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less...

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Habits Stink,  A Panel Discussion, SPaMCAST 870  show art Habits Stink, A Panel Discussion, SPaMCAST 870

Software Process and Measurement Cast

Habits, doing work without thinking, are the death of process improvement.  Why it matters: When your brain goes on autopilot, it is easy to miss subtle changes and problems in product flow.  Is it ever ok to stop thinking? Panelists include: Jeremy Berriault -   -   Jon M Quigley -   Freddie Clark -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing   One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. ...

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More Episodes

The SPaMCAST 592 features my interview with Shelisa Bainbridge. We talked about human-centered design and the impact of design on the development process. This approach is core to understanding what the customer wants in a way that influences every line of code.  We also talked about how organizations adopt agile and women in agile.

 Shelisa is a Senior Business Coach with more than 20 years of experience working with some of Canada’s most notable brands.

 

Through her various corporate experiences, Shelisa has come to understand the exponential power that ‘human connection’ has on a company’s bottom line, and the support that businesses need to attain exceptional results through brand loyalty and unwavering internal team trust and collaboration.

Shelisa is the Head of Human Centered Delivery (HCD) at one of Toronto’s top Agile Consulting and Coaching groups, Agile by Design. HCD is a complete flow that combines Design Thinking, Agile, User Experience(UX), and validated learning. Shelisa B. helps to arm teams with the skills they need to shift the mindset, culture, and methods required to increase agility. 

LinkedIn: linkedin.com/in/shelisabainbridge
Web: https://agilebydesign.com/about_us/

Re-Read Saturday News 

This week we focus on Chapter 4 of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Patterson, Grenny, McMillan, Switzler. The chapter is titled, Learn to Look: How To Notice When Safety Is At Risk. 

Week 1 - Logistics, Forewards, and Preface - http://bit.ly/2wls1Mq 

Week 2 - Chapter 1: What’s a crucial conversation? And who cares? - http://bit.ly/3a7Kivp 

Week 3 – Chapter 2: The Power of Dialogue http://bit.ly/3aO4cMa  

Week 4 - Chapter 3: Start With Heart - http://bit.ly/2UbJizK 

Week 5 - Learn To Look - https://bit.ly/3djnnPX 

If you do not have a copy or have tossed it at someone during a crucial conversation, it is time to buy a copy. Please use the link https://amzn.to/34RuZ6V (using the link helps support the blog and podcast).

Book Club Starting Soon

** Only a few seats left ***

Jon M Quigley and I are starting an online book club to read and discuss the classic books that underpin the lean, quality and agile movements.  The name of the book club is “Quality, Agile, and Lean Classic Books: Greatness in the Workplace”. The first book is Out Of The Crisis by Deming (don’t have a copy — https://amzn.to/32XAH81

We are starting our dialog on Friday, April 10th and the event will run over 7 sessions (we will avoid as many religious and national holidays as possible). We are only opening 10 seats for each group of sessions. We are changing a one time fee of $3.13 which equates to 4.95 (ish) once Eventbrite factors in their fees to encourage people that sign up to show up.

More information and sign up at http://bit.ly/2IsPPkf 

Next SPaMCAST

The SPaMCAST 593 will feature my interview with Scott Crabtree.  Scott and I talked about the impact of being happy at work has on performance and outcomes. Perfect timing for this interview!  

Also, I may have some special content in the feed over the next few weeks. A little lagniappe because we all deserve it right now.