SPaMCAST 758 - Tribal Knowledge, Team Playbooks, A Conversation With Jeffrey Miller
Software Process and Measurement Cast
Release Date: 06/04/2023
The Life, Universe, and Laughter, An Interview With Anthony Mersino, SPaMCAST 884
Software Process and Measurement Cast
42, not 67, is still the answer. We begin the end of a 20-year run today. SPaMCAST 884 will mark the planned end of new interview content. There are several pieces of content that we still have to publish. Still to come: An audio play written by David Herron and me. The SPaMCAST players provided the voice talent! A review of several podcasts that changed my professional life. A retrospective. Anthony’s Bio Anthony coaches and trains Agile Leaders to help them understand Agile and Scrum and how to create an environment where people come first, productivity is high and...
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👫Living With The Manifesto, A Panel Discussion, SPaMCAST 883
Software Process and Measurement Cast
Does the Agile Manifesto still guide us? The Manifesto has been an integral part of our professional lives. Organizations and teams seem to be tired of values and principles. Is the Manifesto still relevant? Our panel today features: Daniel Doiron - Jeremy Willets - Jon M Quigley - Freddie Clark - - Me 🙂 - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. ...
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2025 Annual Panel, It’s Like Dodgeball, SPaMCAST 882
Software Process and Measurement Cast
Another trip around the sun! This year's topics are drawn from a talk by Neil Postman: "All technological change is a trade-off. Technology giveth and technology taketh away." - Do we control the risk? “There is a common tendency to think of our technological creations as if they were God-given, as if they were a part of the natural order of things.” - WHY? What will 2026 bring? Our panel today features: Daniel Doiron - Jeremy Willets - Susan Parente - Freddie Clark - - Me 🙂 - Mastering Work Intake sponsors...
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Advice For You 25-Year-Old Self
Software Process and Measurement Cast
What would you tell your 25-year-old self? It is the time of year for celebration and introspection. Why? If not now, then when? Our panel today features: Daniel Doiron - Jeremy Willets - Jon M Quigley - Freddie Clark - Me 🙂 - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic...
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❓Whose Opinions Count When You Change You, A Panel Discussion, SPaMCAST 880
Software Process and Measurement Cast
Involving Others in Personal Change Can Cause Problems. Involving others when changing a team or organization is unassailable. The same isn’t true when changing yourself. Why this matters: Understanding boundaries and what you control is important for owning your own productivity. Our panel today features: Jeremy Berriault - Daniel Doiron - - Me 🙂 - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team...
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💰Process Debt Swamps Platform Teams, A Conversation with Mark Fussell, SPaMCAST 879
Software Process and Measurement Cast
Process Debt Swamps Platform Teams! Over-abstraction slows teams by INCREASING complexity. Why this matters: Profitability is HIGHLY related to productivity. Mark Fussell is the CEO of Diagrid, a cutting-edge company that simplifies building and scaling cloud-native applications. As the co-founder of Dapr (Distributed Application Runtime), Mark has played a pivotal role in shaping the future of modern application development by empowering developers to build resilient, distributed systems with ease. With decades of experience in the software industry, Mark has been a driving...
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🔐AI, the Future of Work, and Cybersecurity, A Conversation with Ephraim Ebstein, SPaMCAST 878
Software Process and Measurement Cast
AI, the Future of Work, and Cybersecurity Are Intertwined! Why it matters: Business processes are being transformed, yielding opportunities and RISKS - leaders should be aware. Bio: Ephraim Ebstein is the CEO and Co-founder of FIT Solutions, LLC. Ephraim is not just another cybersecurity guy-he's a $30M entrepreneur who built two national companies from the ground up, and now helps business leaders turn tech headaches into growth engines. .IG: @kingspear @fitsolutionsllc Web Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing:...
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Jetsons and Pinocchio - Work Life Balance, SPaMCAST 877
Software Process and Measurement Cast
Many firms are bringing everyone back to the office and demanding longer hours. They are conflating effort and productivity. Why this matters: Increasing productivity is NECESSARY for profitability and growth. Our panel flows with: Jeremy Berriault - Daniel Doiron - Jeremy Willets - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. ...
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☠️Constraints and Friction Are Our Friends, SPaMCAST 876
Software Process and Measurement Cast
The Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault - Daniel Doiron - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to...
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☠️Constraints and Friction Are Our Friends, SPaMCAST 876
Software Process and Measurement Cast
The Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault - Daniel Doiron - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to...
info_outlineJeffrey Miller and I have been trying to coordinate a time for an interview on the topics of tribal knowledge and team playbooks since August 2022. We finally solved that problem. Teams generate knowledge, understanding how to hold on to that knowledge and to push boundaries forward is why teams are powerful.
Jeffrey Miller
Technologist, Speaker, Author
Jeffrey Miller is a Senior Consultant at Manifest Solutions in Columbus, Ohio. Jeffrey has over two decades of experience helping organizations bring value to their mission through software. He has presented a variety of topics at local user groups, regional tech conferences, and national healthcare meetings.
Jeffrey and his wife, Brandy, are adoptive parents and have written a fun children’s book called "Skeeters" with proceeds supporting adoption. Learn more about the project at https://skeeterbooks.com/adoption/.
Contact Information
- Blog: https://www.knowledgeplaybook.com/
- Company Website: https://manifestcorp.com/
- LinkedIn: https://linkedin.com/in/jamiller
- Twitter: https://twitter.com/xagronaut
Re-Read Saturday News
Part 3 of Team Topologies: Organizing Business And Technology Teams For Fast Flow, integrates team interactions with the team topologies. In Chapter 7, Team Interaction Modes, the authors define three basic interaction patterns.
Buy a copy of Team Topologies: Organizing Business And Technology Teams For Fast Flow and read along!
Previous Installments:
Week 1: Front Matter and Logistics – http://bit.ly/3nHGkW4
Week 2: The Problem With Org Charts – https://bit.ly/3zGGyQf
Week 3: Conway’s Law and Why It Matters – https://bit.ly/3muTVQE
Week 4: Team First Thinking – https://bit.ly/3H9xRSC
Week 5: Static Team Topologies – https://bit.ly/40Q6eF2
Week 6: The Four Fundamental Team Topologies (Part 1) – https://bit.ly/3VUI7EB
Week 7: The Four Fundamental Team Topologies (Part 2) – https://bit.ly/3I70dxa
Week 8: Choose Team-First Boundaries – https://bit.ly/43i8W8A
Week 9: Team Interaction Modes - https://bit.ly/3WR49Is
Next SPaMCAST
SPaMCAST 759 will feature an essay building on our essay in SPaMCAST 757 which challenged the common agile belief that constant collaboration is a silver bullet. We will use this belief to explore critical thinking.
We will also have a visit from Keis Kostaqi who brings her perspective of being a Scrum Master in a complicated environment.