SPaMCAST 758 - Tribal Knowledge, Team Playbooks, A Conversation With Jeffrey Miller
Software Process and Measurement Cast
Release Date: 06/04/2023
Spring 2025 Rewind 2 - It's All About the People, A Panel Discussion with Laberge, Parente, Voris, Sweeney, and Cagley
Software Process and Measurement Cast
The Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: In March 2020, as our world was shrinking and words like 'lockdown' and 'zoom-bombing' were becoming a reality,...
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Spring 2025 Rewind 1 - Intentional Serendipity, A Panel Discussion with Laberge, Parente, Voris, Sweeney, and Cagley
Software Process and Measurement Cast
The Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st. Poor work intake equals out-of-control. Being out of control leads to stress and poor quality. Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today! JRoss Publishing or Amazon. JRoss Publishing: Amazon: Original Show Notes: SPaMCAST 597 features a special panel of leaders who discuss working from home now and after the initial...
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Adopting AI, Ethics, Pragmatism, and Optimism, A Discussion with Paul Gibbons, SPaMCAST 860
Software Process and Measurement Cast
The SPaMCAST 860 features a conversation with Paul Gibbons. We discussed his new book, , which he co-authored with James Healy. This is not our first conversation with Paul, they have all been fabulous. Paul Gibbons is a keynote speaker and author of five books, including the acclaimed Adopting AI: The People-first Approach, which came out in March 2025. Before that, he was IBM's thought-leader on the future of work, and before that, a professor of business leadership at the University of Denver. In the Jurassic era, he was CEO of Europe's top leadership consulting...
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Empathy Is Not A Dirty Word In Leadership, A Panel Discussion, SPaMCAST 859
Software Process and Measurement Cast
SPaMCAST 859 features a panel discussion on the role of empathy in getting work done in teams and organizations. This is not a black or white issue, the panel suggests there are nuances. The panel includes , , , and Please welcome Brad to the cast! I have wanted to get Brad on the podcast for several years. The stars finally aligned! Visit Mr Bittorf on LinkedIn Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and eliminate bottlenecks....
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A Tale Of Work Intake Woe, Safety, Essays and Conversations With Jeremy Bearriult, SPaMCAST 858
Software Process and Measurement Cast
SPaMCAST 858 features a tale of work intake woe set in the Innovatech world that and I created. In this world, we use a bit of fiction to highlight real-world problems without pointing fingers or calling anyone a box of rocks. I would love your feedback about using allegory to highlight real issues. We will also have a visit from Jeremy Bearriult, The Evolutionary Agilist, who will bring his humor and wisdom to the podcast. Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to...
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The Future Of Software Development, A Conversation with Andy Hillard, SPaMCAST 857
Software Process and Measurement Cast
SPaMCAST 857 features our interview with Andy Hilliard, CEO of Accelerance and author of . In this episode, we talk about the future of software development and how global teams fit into the current geopolitical perspective. Nothing light and frothy in this week's discussion! Andy Hillard's Bio: As CEO of Accelerance, Andy leads and advocates for the globalization and collaboration of great software teams with our clients in search of talent and innovation Building a distributed extension of their engineering function and culture. At Accelerance, we’re passionate about global...
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Playing Billiards On A Boat, Essays and Conversations with Jon M Quigley, SPaMCAST 856
Software Process and Measurement Cast
Consider sailing on a lake. It is a great day, there is only a slight rolling swell to contend with. Because you are so relaxed, you slip below and start a game of billiards with your mate. Its not too hard to time the rocking, but nothing is perfect. Then, out of nowhere, a thunderstorm. Who knows where the cue ball will land? How different is this example to any organizational transformation (or project or program) you have been involved in? The SPaMCAST 856 features an essay on delivery in an unstable environment and why it is like playing billiards on a boat. The outcome is...
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Squeezing Testing Has Predictable Results, A Conversation with Khurram Mir, SPaMCAST 855
Software Process and Measurement Cast
The SPaMCAST 855 features my conversation with Khurram Mir. We talked about testing, quality assurance, control, and frameworks. We discussed whether we would still discuss the link between continual schedule pressure and reduced quality in 19 years. What is your opinion? Let's face it: Effective testing is essential for the effective delivery of value. Bio Steering Kualitatem as Co-Founder and Chief Marketing Officer, Khurram focuses on nurturing client relationships through transparency and a commitment to quality. The team's dedication to customer satisfaction and growth has been...
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Accountability, Responsibility, Performance, and Freedom, Essays and Conversations with Susan Parente, SPaMCAST 854
Software Process and Measurement Cast
The SPaMCAST 854 features an essay on the linkage of accountability, responsibility, performance, and freedom. In our ongoing Re-read Saturday series featuring Amartya Sen's "Development As Freedom," we've found a compelling connection between Sen's insights and this week's discussion on personal accountability and performance. Specifically, Chapter 12's exploration of the interdependence between freedom and responsibility resonates deeply with the core concepts of our essay. We also have a visit from . In this installment of Not A Scumdamentalist, we discuss accountability. Mastering...
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Real-time Collaboration Is Key to Success, A Conversation WIth John Conafay, SPaMCAST 853
Software Process and Measurement Cast
The SPaMCAST 853 features our interview with John Conafay. CEO and Co-Founder of Integrate. John and I talked about program management in complex environments and real-time collaboration. In complex environments with multiple teams, real-time collaboration not only saves time but also saves money. John Conafay is a US Air Force Veteran and the CEO and Co-Founder of Integrate, building program management software with a systems engineering approach for the world’s most ambitious machines. Previously he was an early employee at three space unicorns – Head of BD at ABL Space Systems,...
info_outlineJeffrey Miller and I have been trying to coordinate a time for an interview on the topics of tribal knowledge and team playbooks since August 2022. We finally solved that problem. Teams generate knowledge, understanding how to hold on to that knowledge and to push boundaries forward is why teams are powerful.
Jeffrey Miller
Technologist, Speaker, Author
Jeffrey Miller is a Senior Consultant at Manifest Solutions in Columbus, Ohio. Jeffrey has over two decades of experience helping organizations bring value to their mission through software. He has presented a variety of topics at local user groups, regional tech conferences, and national healthcare meetings.
Jeffrey and his wife, Brandy, are adoptive parents and have written a fun children’s book called "Skeeters" with proceeds supporting adoption. Learn more about the project at https://skeeterbooks.com/adoption/.
Contact Information
- Blog: https://www.knowledgeplaybook.com/
- Company Website: https://manifestcorp.com/
- LinkedIn: https://linkedin.com/in/jamiller
- Twitter: https://twitter.com/xagronaut
Re-Read Saturday News
Part 3 of Team Topologies: Organizing Business And Technology Teams For Fast Flow, integrates team interactions with the team topologies. In Chapter 7, Team Interaction Modes, the authors define three basic interaction patterns.
Buy a copy of Team Topologies: Organizing Business And Technology Teams For Fast Flow and read along!
Previous Installments:
Week 1: Front Matter and Logistics – http://bit.ly/3nHGkW4
Week 2: The Problem With Org Charts – https://bit.ly/3zGGyQf
Week 3: Conway’s Law and Why It Matters – https://bit.ly/3muTVQE
Week 4: Team First Thinking – https://bit.ly/3H9xRSC
Week 5: Static Team Topologies – https://bit.ly/40Q6eF2
Week 6: The Four Fundamental Team Topologies (Part 1) – https://bit.ly/3VUI7EB
Week 7: The Four Fundamental Team Topologies (Part 2) – https://bit.ly/3I70dxa
Week 8: Choose Team-First Boundaries – https://bit.ly/43i8W8A
Week 9: Team Interaction Modes - https://bit.ly/3WR49Is
Next SPaMCAST
SPaMCAST 759 will feature an essay building on our essay in SPaMCAST 757 which challenged the common agile belief that constant collaboration is a silver bullet. We will use this belief to explore critical thinking.
We will also have a visit from Keis Kostaqi who brings her perspective of being a Scrum Master in a complicated environment.