Libsyn Directory

SPaMCAST 758 - Tribal Knowledge, Team Playbooks, A Conversation With Jeffrey Miller

Release Date: 06/04/2023

🔐AI, the Future of Work, and Cybersecurity, A Conversation with Ephraim Ebstein, SPaMCAST 878

Software Process and Measurement Cast

AI, the Future of Work, and Cybersecurity Are Intertwined! Why it matters: Business processes are being transformed, yielding opportunities and RISKS - leaders should be aware. Bio: Ephraim Ebstein is the CEO and Co-founder of FIT Solutions, LLC. Ephraim is not just another cybersecurity guy-he's a $30M entrepreneur who built two national companies from the ground up, and now helps business leaders turn tech headaches into growth engines. .IG: @kingspear @fitsolutionsllc Web Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing:...

Jetsons and Pinocchio - Work Life Balance, SPaMCAST 877

Software Process and Measurement Cast

Many firms are bringing everyone back to the office and demanding longer hours. They are conflating effort and productivity. Why this matters: Increasing productivity is NECESSARY for profitability and growth. Our panel flows with: Jeremy Berriault - Daniel Doiron - Jeremy Willets - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. ...

☠️Constraints and Friction Are Our Friends, SPaMCAST 876

Software Process and Measurement Cast

The Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault - Daniel Doiron - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to...

☠️Constraints and Friction Are Our Friends, SPaMCAST 876

Software Process and Measurement Cast

☠️No Dead Careers Here, SPaMCAST 875

Software Process and Measurement Cast

Impressions are NOT facts - No Matter What Your Gut Tells You! Stoic philosophy holds that impressions are not facts and must be tested. Why this matters: It is very easy to jump to conclusions. In some cases, this is harmless, while in others it leads to disaster. The question the panel faces is whether EVERY impression needs to be examined or is there a continuum. Our panel flows with: Jeremy Berriault - Jeremy Willets - Jon M Quigley - Daniel Doiron - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing...

🪈 Dichotomy of Control, Stick with STIC, A Panel Discussion, SPaMCAST 874

Software Process and Measurement Cast

We only have control over ourselves! The dichotomy of control. Why it matters: We have direct control over our thoughts, judgments, and actions, but external events, other people's opinions, and the outcomes of our actions are not directly within our control. When discussing problem statements, Jeremy Berriault stated, “stick with STIC.” The alliteration was great! Our panel flows with: Jeremy Berriault - Jeremy Willets - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means...

🚣Flow, Flow and More Flow, A Panel Discussion, SPaMCAST 873

Software Process and Measurement Cast

Dry riverbeds or flash floods - flow matters! Why it matters: Understanding how value is created and moves through an organization is critical. The problem is that the concept is complicated. Freddie Clark stated, “measuring flow is a two-dimensional measure of a three-dimensional problem.” Our panel flows with: Jeremy Berriault - Freddie Clark - https://www.linkedin.com/in/freddie-clark/ - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it...

Nerd Joy, A Panel Discussion, SPaMCAST 872

Software Process and Measurement Cast

The work has to get done, be miserable, or find JOY in it – it’s your choice. Why it matters: It is hard to motivate yourself and your team if you do not find joy in the work you do day in and day out. Our panel finds a joyful path: Jeremy Berriault - Jon M Quigley - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor...

When Management Won’t Buy In, A Panel Discussion, SPaMCAST 871

Software Process and Measurement Cast

Pushing cooked spaghetti uphill…is exhausting. Why it matters: It is hard to make change happen if leaders provide lip service to the cause. It is impossible if they actively oppose change. So what are you going to do? Panelists include: Jeremy Berriault - - Jon M Quigley - - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less...

Habits Stink, A Panel Discussion, SPaMCAST 870

Software Process and Measurement Cast

Habits, doing work without thinking, are the death of process improvement. Why it matters: When your brain goes on autopilot, it is easy to miss subtle changes and problems in product flow. Is it ever ok to stop thinking? Panelists include: Jeremy Berriault - - Jon M Quigley - Freddie Clark - Me - Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. ...

More Episodes

Jeffrey Miller and I have been trying to coordinate a time for an interview on the topics of tribal knowledge and team playbooks since August 2022. We finally solved that problem. Teams generate knowledge, understanding how to hold on to that knowledge and to push boundaries forward is why teams are powerful.

Jeffrey Miller

Technologist, Speaker, Author

Jeffrey Miller is a Senior Consultant at Manifest Solutions in Columbus, Ohio. Jeffrey has over two decades of experience helping organizations bring value to their mission through software. He has presented a variety of topics at local user groups, regional tech conferences, and national healthcare meetings.

Jeffrey and his wife, Brandy, are adoptive parents and have written a fun children’s book called "Skeeters" with proceeds supporting adoption. Learn more about the project at https://skeeterbooks.com/adoption/.

Contact Information

Blog: https://www.knowledgeplaybook.com/
Company Website: https://manifestcorp.com/
LinkedIn: https://linkedin.com/in/jamiller
Twitter: https://twitter.com/xagronaut

Re-Read Saturday News

Part 3 of Team Topologies: Organizing Business And Technology Teams For Fast Flow, integrates team interactions with the team topologies. In Chapter 7, Team Interaction Modes, the authors define three basic interaction patterns.

Buy a copy of Team Topologies: Organizing Business And Technology Teams For Fast Flow and read along!

Previous Installments:

Week 1: Front Matter and Logistics – http://bit.ly/3nHGkW4

Week 2: The Problem With Org Charts – https://bit.ly/3zGGyQf

Week 3: Conway’s Law and Why It Matters – https://bit.ly/3muTVQE

Week 4: Team First Thinking – https://bit.ly/3H9xRSC

Week 5: Static Team Topologies – https://bit.ly/40Q6eF2

Week 6: The Four Fundamental Team Topologies (Part 1) – https://bit.ly/3VUI7EB

Week 7: The Four Fundamental Team Topologies (Part 2) – https://bit.ly/3I70dxa

Week 8: Choose Team-First Boundaries – https://bit.ly/43i8W8A

Week 9: Team Interaction Modes - https://bit.ly/3WR49Is

Next SPaMCAST

SPaMCAST 759 will feature an essay building on our essay in SPaMCAST 757 which challenged the common agile belief that constant collaboration is a silver bullet. We will use this belief to explore critical thinking.

We will also have a visit from Keis Kostaqi who brings her perspective of being a Scrum Master in a complicated environment.

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