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SPaMCAST 758 - Tribal Knowledge, Team Playbooks, A Conversation With Jeffrey Miller

Software Process and Measurement Cast

Release Date: 06/04/2023

🪈 Dichotomy of Control, Stick with STIC,  A Panel Discussion, SPaMCAST 874 show art 🪈 Dichotomy of Control, Stick with STIC, A Panel Discussion, SPaMCAST 874

Software Process and Measurement Cast

We only have control over ourselves! The dichotomy of control. Why it matters: We have direct control over our thoughts, judgments, and actions, but external events, other people's opinions, and the outcomes of our actions are not directly within our control.  When discussing problem statements, Jeremy Berriault stated, “stick with STIC.” The alliteration was great! Our panel flows with: Jeremy Berriault -   Jeremy Willets -   -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means...

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🚣Flow, Flow and More Flow,  A Panel Discussion, SPaMCAST 873 show art 🚣Flow, Flow and More Flow, A Panel Discussion, SPaMCAST 873

Software Process and Measurement Cast

Dry riverbeds or flash floods - flow matters! Why it matters: Understanding how value is created and moves through an organization is critical. The problem is that the concept is complicated.  Freddie Clark stated, “measuring flow is a two-dimensional measure of a three-dimensional problem.”  Our panel flows with: Jeremy Berriault -   Freddie Clark - https://www.linkedin.com/in/freddie-clark/ -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it...

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Nerd Joy,  A Panel Discussion, SPaMCAST 872 show art Nerd Joy, A Panel Discussion, SPaMCAST 872

Software Process and Measurement Cast

The work has to get done, be miserable, or find JOY in it – it’s your choice.  Why it matters: It is hard to motivate yourself and your team if you do not find joy in the work you do day in and day out.  Our panel finds a joyful path: Jeremy Berriault -   Jon M Quigley -   -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor...

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When Management Won’t Buy In,  A Panel Discussion, SPaMCAST 871  show art When Management Won’t Buy In, A Panel Discussion, SPaMCAST 871

Software Process and Measurement Cast

Pushing cooked spaghetti uphill…is exhausting.  Why it matters: It is hard to make change happen if leaders provide lip service to the cause. It is impossible if they actively oppose change. So what are you going to do?  Panelists include: Jeremy Berriault -   -   Jon M Quigley -   -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less...

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Habits Stink,  A Panel Discussion, SPaMCAST 870  show art Habits Stink, A Panel Discussion, SPaMCAST 870

Software Process and Measurement Cast

Habits, doing work without thinking, are the death of process improvement.  Why it matters: When your brain goes on autopilot, it is easy to miss subtle changes and problems in product flow.  Is it ever ok to stop thinking? Panelists include: Jeremy Berriault -   -   Jon M Quigley -   Freddie Clark -    Me -   Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing   One big thing: Poor work entry means delivering less.  Why it matters: Work Intake controls what a team works on and when they work on it. ...

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AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869 show art AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869

Software Process and Measurement Cast

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AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869 show art AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869

Software Process and Measurement Cast

And we are back!  The SPaMCAST 869 features a conversation on whether AI means the death of the specialist.  Why it matters: AI tools and agents are becoming a core feature in the workplace of nearly all forward-facing organizations.  To keep up, employees need to see the future and take action. Panelists include: Jeremy Beeriault -   -   -   SusanParente -   Me -   Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and...

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AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869 show art AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869

Software Process and Measurement Cast

And we are back!  The SPaMCAST 869 features a conversation on whether AI means the death of the specialist.  Why it matters: AI tools and agents are becoming a core feature in the workplace of nearly all forward-facing organizations.  To keep up, employees need to see the future and take action. Panelists include: Jeremy Beeriault -   -   -   SusanParente -   Me -   Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and...

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Spamcast Spring Rewind 8 - Annual Panel Discussion 2024 show art Spamcast Spring Rewind 8 - Annual Panel Discussion 2024

Software Process and Measurement Cast

The Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st.  Poor work intake equals out-of-control.  Being out of control leads to stress and poor quality.  Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today!  JRoss Publishing or Amazon. JRoss Publishing: Amazon:   Original Show Notes: Another year has flown by, and 2025 is near.  The SPaMCAST 844 features our year-end panel discussion. This year,...

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Spamcast Spring Rewind 7 - SPaMCAST Annual Panel, Fun and Frivolity show art Spamcast Spring Rewind 7 - SPaMCAST Annual Panel, Fun and Frivolity

Software Process and Measurement Cast

The Software Process and Measurement Cast Crew is on vacation. Until then, we are revisiting some fabulous panel discussions we have had during the last 19 years. We will be back on June 21st.   Poor work intake equals out-of-control.  Being out of control leads to stress and poor quality.  Mastering Work Intake is the path to bringing order out of chaos. Buy a copy today!  JRoss Publishing or Amazon. JRoss Publishing: Amazon:   Original Show Notes: SPaMCAST 788 is our annual SPaMCAST panel featuring most of the podcast regulars, including:  Jeremy Berriault,...

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Jeffrey Miller and I have been trying to coordinate a time for an interview on the topics of tribal knowledge and team playbooks since August 2022. We finally solved that problem. Teams generate knowledge, understanding how to hold on to that knowledge and to push boundaries forward is why teams are powerful.   

Jeffrey Miller

Technologist, Speaker, Author

Jeffrey Miller is a Senior Consultant at Manifest Solutions in Columbus, Ohio. Jeffrey has over two decades of experience helping organizations bring value to their mission through software. He has presented a variety of topics at local user groups, regional tech conferences, and national healthcare meetings.

Jeffrey and his wife, Brandy, are adoptive parents and have written a fun children’s book called "Skeeters" with proceeds supporting adoption. Learn more about the project at https://skeeterbooks.com/adoption/.

Contact Information

Re-Read Saturday News

Part 3 of Team Topologies: Organizing Business And Technology Teams For Fast Flow,  integrates team interactions with the team topologies. In Chapter 7, Team Interaction Modes, the authors define three basic interaction patterns. 

Buy a copy of Team Topologies: Organizing Business And Technology Teams For Fast Flow and read along!

Previous Installments:

Week 1: Front Matter and Logisticshttp://bit.ly/3nHGkW4 

Week 2: The Problem With Org Chartshttps://bit.ly/3zGGyQf 

Week 3:  Conway’s Law and Why It Mattershttps://bit.ly/3muTVQE 

Week 4: Team First Thinkinghttps://bit.ly/3H9xRSC 

Week 5: Static Team Topologieshttps://bit.ly/40Q6eF2 

Week 6: The Four Fundamental Team Topologies (Part 1)https://bit.ly/3VUI7EB 

Week 7: The Four Fundamental Team Topologies (Part 2)https://bit.ly/3I70dxa 

Week 8: Choose Team-First Boundarieshttps://bit.ly/43i8W8A

Week 9: Team Interaction Modes - https://bit.ly/3WR49Is 

Next SPaMCAST 

SPaMCAST 759 will feature an essay building on our essay in SPaMCAST 757 which challenged the common agile belief that constant collaboration is a silver bullet.  We will use this belief to explore critical thinking.

We will also have a visit from Keis Kostaqi who brings her perspective of being a Scrum Master in a complicated environment.