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SPaMCAST 784 - Agile Best Self, A Conversation With Michaele Gardner and Brian Hackerson

Software Process and Measurement Cast

Release Date: 12/03/2023

Baselining Ideas for Improvement, Who Is Most Important, Essays and Conversations with Susan Parente, SPaMCAST 820 show art Baselining Ideas for Improvement, Who Is Most Important, Essays and Conversations with Susan Parente, SPaMCAST 820

Software Process and Measurement Cast

The Software Process and Measurement Cast 820 continues the story of Innovatech. In this installment, Emma “sells” baselining the flow to generate ideas for improvement and a starting point. The story of Innovatech is an allegory for how a data-driven improvement initiative can be bootstrapped with courage and perseverance. We also have a visit from  whose “Not a Scrumdamentalist” column delivers insights and advice. Susan and I discussed who the most important person on a team is and who isn’t. Learn To Tame Your Work Intake Beast! Work Intake Summer Camp is in session! ...

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Navigating Customer Data - Insights from Rudderstack's CEO, Soumyadeb Mitra, SPaMCAST 819 show art Navigating Customer Data - Insights from Rudderstack's CEO, Soumyadeb Mitra, SPaMCAST 819

Software Process and Measurement Cast

The Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entrepreneurship and trust.  Soumyadeb Mitra is the Founder and CEO of RudderStack, the Warehouse Native Customer Data Platform (CDP). RudderStack helps data leaders drive revenue by making it easy to collect, unify and activate customer data...

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The Tale of Innovatech, Starting Over, Essays and Conversations with Keis Kostaqi, SPaMCAST 818 show art The Tale of Innovatech, Starting Over, Essays and Conversations with Keis Kostaqi, SPaMCAST 818

Software Process and Measurement Cast

This week we continue with the story of Innovatech, the business novella David Herron and I are writing. Innovatech, the once a tech darling is struggling. The delivery of new functionality used to be so easy. Now it isn’t, leading to all sorts of unproductive behaviors. Emma, the Director of Residential Construction Technology Products, leads a one-person crusade to wake the organization up before it approaches a death spiral.  We also have a visit from Keis Kostaqi. In this installment of her You Are Not Alone column we discuss how Scrum Masters need to adapt when organizations...

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AI and Agents In The Workplace, Oh My, A Conversation With Artem Koren, SPaMCAST 817 show art AI and Agents In The Workplace, Oh My, A Conversation With Artem Koren, SPaMCAST 817

Software Process and Measurement Cast

The Software Process and Measurement Cast 817 features our conversation with Artem Koren, co-founder and Chief Product Officer of Sembly AI. We talk about AI, the role of AI, and the impact of agents on the workplace.   Artem Koren grew up in New York City. He graduated from Columbia University with a degree in Computer Science and later attended the NYU Stern School of Business where he earned his MBA. Artem is passionate about using AI to enrich humanity and create positive change. He combines his experience as a systems engineer, product manager, management consultant, and...

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Goal Conflicts Cause Work Intake Problems, Finding Time To Concentrate, Conversations with Jeremy Willets and Jon M Quigley, SPaMCAST 816 show art Goal Conflicts Cause Work Intake Problems, Finding Time To Concentrate, Conversations with Jeremy Willets and Jon M Quigley, SPaMCAST 816

Software Process and Measurement Cast

A funny thing happened on the way to SPaMCAST 816, I had so much fun during our first Summer Camp session I talked Jeremy into letting me share the audio of our discussion on the podcast. We discussed goal conflicts, the first of eight work intake problems, from our book, Mastering Work Intake. If the video is more your style check out the video on LinkedIn and then join us at 11:30 EDT on June 16th. This week we also have a visit from . Jon and I discussed the question “If all work is collaborative, when do you find time to concentrate?” Learn To Tame Your Work Intake Beast! Jeremy...

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Mastering Work Intake Summer Camp! show art Mastering Work Intake Summer Camp!

Software Process and Measurement Cast

Earlier this year (JRoss Publishing) co-authored by Jeremy Willets and myself was published. The book focuses on the full pipeline that work follows as it enters and exits your organization, including the different types of work that enter at multiple levels and times. It is a must-read for agile coaches, Scrum Masters, product owners, project and portfolio managers, team members, and anyone who touches the software development process.  Mr Willets and I are announcing a free Work Intake Summer Camp. The camp will help across eight LinkedIn Live sessions and cover the eight primary...

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Prioritization and Deep Seated Issues, A Conversation With Jim Benson, Replay, SPaMCAST 814 show art Prioritization and Deep Seated Issues, A Conversation With Jim Benson, Replay, SPaMCAST 814

Software Process and Measurement Cast

This week on the Software Process and Measurement Cast we have a replay of an interview of Jim Benson from 2019.  Jim and I focused on prioritization and how prioritization can be a reflection of more deep-seated problems. One of the ideas Jim shares is that processes are the social contract for getting work done.  In the foreword of Mastering Work Intake, I wrote with (published in January 2024), we reflected that Mastering stood on the shoulders of Jim’s Why Limit WIP. Reflecting on this interview I continue to see the relationship between work intake and the travails of...

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Accountability and Responsibility Are Intertwined, Why Are There Still Testers, Essays and Conversations, SPaMCAST 813 show art Accountability and Responsibility Are Intertwined, Why Are There Still Testers, Essays and Conversations, SPaMCAST 813

Software Process and Measurement Cast

Accountability and responsibility are intertwined. In most businesses, the concepts are intertwined, and when hierarchies are present, layered. In other words, determining who is responsible and accountable is harder than deciding how many layers were in the seven-layer dip several hours after it has been served to a hungry softball team. Let’s use the example of developing a feature for a product for Innovatech, an imaginary firm. This ‘case study’ synthesizes several real-life stories. The story format protects the innocent and pokes fun at those acting like a “box of rocks.” This...

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Professionalize ML and AI, A Conversation With Brad Micklea, SPaMCAST 812 show art Professionalize ML and AI, A Conversation With Brad Micklea, SPaMCAST 812

Software Process and Measurement Cast

In this week’s SPaMCAST we speak with Brad Micklea, Founder & CEO of Jozu. We talk about the professionalization of AI and Machine Learning, the topic of Machine Learning Operations (MLOps), and why agile is integral to getting work done.  Brad is the Founder & CEO of Jozu and a project lead for the open-source Kitops.ml project, a toolset designed to increase the speed and safety of building, testing, and managing AI/ML models in production. This is Brad’s second startup, his first (Codenvy, the market’s first container-based developer environment) was sold to Red Hat in...

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Committees to Dodge Responsibility, Certifications, Essays and Conversations, SPaMCAST 811 show art Committees to Dodge Responsibility, Certifications, Essays and Conversations, SPaMCAST 811

Software Process and Measurement Cast

When I published Accountability vs. Responsibility I did not anticipate being drawn back into the discussion of whether committees can be accountable and responsible. Over the last few weeks, I have observed several “product meetings.”  In these meetings, consensus decisions are being made about releases, what they will contain, and a marketing approach. These are committee meetings. Is the committee accountable for their decisions and to whom?  It is not a moot point In mid-2008, I wrote “Responsibility, Got Some?”  As I considered the topic of accountability and...

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More Episodes

Software Process and Measurement Cast 784 features our interview with Michaele Gardner and Brian Hackerson. We talk about their Agile Best Self Initiative. We also, and perhaps more importantly, discuss being in control of yourself so you can truly deliver value to those around you. As we start to close out 2023 it is a wonderful opportunity to reflect on how you can be your best self.

Michaele Gardner started out as a counselor at an emergency crisis line. Clients were too messy: clear inputs did not lead to predetermined outputs. So she moved into the world of IT and has not looked back. Becoming a developer on an XP team brought together her interests in psychology, flow, teamwork and problem solving. She quickly realized that many teams (and organizations) poured their hearts and souls into projects that added little value. Her next natural step was to help engineers and organizations understand business value at a micro and macro level. At all levels, Michaele loves giving change agents tools to define their own “why” and stay emotionally resilient.

LinkedIn: https://www.linkedin.com/in/michaele-gardner-0829205/

Brian R. Hackerson is the co-creator of the Agile Best Self mindset, the VP of People Operations and Enterprise Agile Consultant at Scrum Inc. An innovator at the intersection of Agile practices and personal development, Brian has revolutionized team engagement and performance in various leadership roles. His approach uniquely blends professional growth with personal empowerment, embodying his belief in the transformative power of aligning individual journeys with Agile principles.

LinkedIn: https://www.linkedin.com/in/bhackerson/ 

Agile Best Self: https://agilebestself.com/ 

Re-Read Saturday News

Chapter 11 of Leadership is Language: The Hidden Power of What You Say – and What You Don’t is titled Saving The El Faro. In this final chapter, the author could have just as easily reimagined the outcomes of the Pinto design or the Deepwater Horizon disasters. The theme throughout the book is that Industrial-age thinking fails more often in the age of Knowledge Work. 

 

My final thoughts on this book? Not to put too fine a point on it, this is Marquet’s most important book yet.

Use the links below to read all of my final thoughts on Leadership is Language: The Hidden Power of What You Say – and What You Don’t and to catch up on previous installments.

Week 1: Logistics, Introduction, Forewordhttps://bit.ly/3sTqyu3 

Week 2: El Farohttps://bit.ly/3RnkUue 

Week 3: The New Playbookhttps://bit.ly/3Llgmki 

Week 4: Control the Clockhttps://bit.ly/45UFp5Z

Week 5: Collaboratehttps://bit.ly/3PzFiXI  

Week 6: Commithttps://bit.ly/46DMmsF 

Week 7: Completehttps://bit.ly/47aTDQe  

Week 8: Improvehttps://bit.ly/3FMT1Vw 

Week 9: Connecthttps://bit.ly/3QW05Wj 

Week 10: Applyinghttps://bit.ly/3ufAq1K 

Week 11: Red-Blue Operating Systemhttps://bit.ly/3SQLuNb 

Week 12: Saving The El Faro - https://bit.ly/3R8PIgw 

Next week we begin the READ (my first time) of Actionable Agile Metrics Volume II, Advanced Topics in Predictability; which is available at LeanPub.  We re-read Volume I in 2018 (link to the first installment) that book was life changing…I am looking forward to Volume II.



Learn to Solve IT's Dirtiest Secret!

Work input, which includes prioritization and sequencing, is how work gets to an organization or team. If you get it wrong you are throwing time and money away. Simply put, poor work intake means “no agile for you”. Jeremy Willets and I have written Managing Work Intake tackling the topic that JRoss Publishing will publish in January 2024. In support of the book, we are building a live, workshop-based course for anyone involved in deciding on what work gets completed!  This includes Agile Coaches, Scrum Masters, Product Owners, Project Managers, Program Managers, and Portfolio Managers - lots of people are involved which is part of the problem! The workshop will cover why work intake is the biggest challenge to teams and organizations today. Attendees will also learn what to do to solve this challenge. This cohort-based course will combine very short lectures, discussions, and exercises. It will provide space to learn and share with peers. We’re using a survey to build a waitlist for the first cohort – link below. We will use the list to alert you when the workshop is available.

https://bit.ly/3MdmvQa 

 

Next SPaMCAST 

As we celebrate the impending publication of Managing Work Intake (it is going to the printers very soon) I will continue the discussion of work intake scenarios that bedevil teams and organizations. Controlling work entry is controlling WIP which helps us be our best selves.  

We will also have a visit from Jeremy Berriault bringing his Evolutionary Agilist Column to the cast!