Mastering Work Intake - Principles Matter, A Conversation with Johanna Rothman, Jeremy Willets, and Tom Cagley - SPaMCAST 800
Software Process and Measurement Cast
Release Date: 03/24/2024
Software Process and Measurement Cast
The Software Process and Measurement Cast 820 continues the story of Innovatech. In this installment, Emma “sells” baselining the flow to generate ideas for improvement and a starting point. The story of Innovatech is an allegory for how a data-driven improvement initiative can be bootstrapped with courage and perseverance. We also have a visit from whose “Not a Scrumdamentalist” column delivers insights and advice. Susan and I discussed who the most important person on a team is and who isn’t. Learn To Tame Your Work Intake Beast! Work Intake Summer Camp is in session! ...
info_outlineSoftware Process and Measurement Cast
The Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entrepreneurship and trust. Soumyadeb Mitra is the Founder and CEO of RudderStack, the Warehouse Native Customer Data Platform (CDP). RudderStack helps data leaders drive revenue by making it easy to collect, unify and activate customer data...
info_outlineSoftware Process and Measurement Cast
This week we continue with the story of Innovatech, the business novella David Herron and I are writing. Innovatech, the once a tech darling is struggling. The delivery of new functionality used to be so easy. Now it isn’t, leading to all sorts of unproductive behaviors. Emma, the Director of Residential Construction Technology Products, leads a one-person crusade to wake the organization up before it approaches a death spiral. We also have a visit from Keis Kostaqi. In this installment of her You Are Not Alone column we discuss how Scrum Masters need to adapt when organizations...
info_outlineSoftware Process and Measurement Cast
The Software Process and Measurement Cast 817 features our conversation with Artem Koren, co-founder and Chief Product Officer of Sembly AI. We talk about AI, the role of AI, and the impact of agents on the workplace. Artem Koren grew up in New York City. He graduated from Columbia University with a degree in Computer Science and later attended the NYU Stern School of Business where he earned his MBA. Artem is passionate about using AI to enrich humanity and create positive change. He combines his experience as a systems engineer, product manager, management consultant, and...
info_outlineSoftware Process and Measurement Cast
A funny thing happened on the way to SPaMCAST 816, I had so much fun during our first Summer Camp session I talked Jeremy into letting me share the audio of our discussion on the podcast. We discussed goal conflicts, the first of eight work intake problems, from our book, Mastering Work Intake. If the video is more your style check out the video on LinkedIn and then join us at 11:30 EDT on June 16th. This week we also have a visit from . Jon and I discussed the question “If all work is collaborative, when do you find time to concentrate?” Learn To Tame Your Work Intake Beast! Jeremy...
info_outlineSoftware Process and Measurement Cast
Earlier this year (JRoss Publishing) co-authored by Jeremy Willets and myself was published. The book focuses on the full pipeline that work follows as it enters and exits your organization, including the different types of work that enter at multiple levels and times. It is a must-read for agile coaches, Scrum Masters, product owners, project and portfolio managers, team members, and anyone who touches the software development process. Mr Willets and I are announcing a free Work Intake Summer Camp. The camp will help across eight LinkedIn Live sessions and cover the eight primary...
info_outlineSoftware Process and Measurement Cast
This week on the Software Process and Measurement Cast we have a replay of an interview of Jim Benson from 2019. Jim and I focused on prioritization and how prioritization can be a reflection of more deep-seated problems. One of the ideas Jim shares is that processes are the social contract for getting work done. In the foreword of Mastering Work Intake, I wrote with (published in January 2024), we reflected that Mastering stood on the shoulders of Jim’s Why Limit WIP. Reflecting on this interview I continue to see the relationship between work intake and the travails of...
info_outlineSoftware Process and Measurement Cast
Accountability and responsibility are intertwined. In most businesses, the concepts are intertwined, and when hierarchies are present, layered. In other words, determining who is responsible and accountable is harder than deciding how many layers were in the seven-layer dip several hours after it has been served to a hungry softball team. Let’s use the example of developing a feature for a product for Innovatech, an imaginary firm. This ‘case study’ synthesizes several real-life stories. The story format protects the innocent and pokes fun at those acting like a “box of rocks.” This...
info_outlineSoftware Process and Measurement Cast
In this week’s SPaMCAST we speak with Brad Micklea, Founder & CEO of Jozu. We talk about the professionalization of AI and Machine Learning, the topic of Machine Learning Operations (MLOps), and why agile is integral to getting work done. Brad is the Founder & CEO of Jozu and a project lead for the open-source Kitops.ml project, a toolset designed to increase the speed and safety of building, testing, and managing AI/ML models in production. This is Brad’s second startup, his first (Codenvy, the market’s first container-based developer environment) was sold to Red Hat in...
info_outlineSoftware Process and Measurement Cast
When I published Accountability vs. Responsibility I did not anticipate being drawn back into the discussion of whether committees can be accountable and responsible. Over the last few weeks, I have observed several “product meetings.” In these meetings, consensus decisions are being made about releases, what they will contain, and a marketing approach. These are committee meetings. Is the committee accountable for their decisions and to whom? It is not a moot point In mid-2008, I wrote “Responsibility, Got Some?” As I considered the topic of accountability and...
info_outlineIn the Software Process and Measurement Cast 800 Johanna Rothman takes over the podcast and interviews Jeremy Willets and me. We discussed Mastering Work Intake, why principles make more sense than best practices, and how disciplined work intake is the core to getting work done. We learn that in practice, stop starting and start finishing only works when you pay attention to the work that goes into a system.
Contact info:
Johanna Rothman
LinkedIn: linkedin.com/in/johannarothman
Website: jrothman.com
Jeremy Willets
LinkedIn: linkedin.com/in/jeremywillets
Website: https://www.jeremywillets.com/
Tom Calgey
LinkedIn: https://www.linkedin.com/in/tcagley/
Website: https://tomcagley.com/
I was asked the best way to spread the word about Mastering Work Intake. The single best way is to leave a review on Amazon, Goodreads, or wherever you buy your books. Reviews increase the likelihood that someone like you will discover the book!
New Workshop Cohort Open!
Jeremy Willets and I have opened a new workshop cohort to help you learn to tame the work intake beast! The workshop will run from 31 May to 28 June in five manageable one-hour chunks.
For more details hop over to our Maven site https://bit.ly/3HEsKK7 for more information, sign up, or just join the mailing list!
Re-read Saturday News
Chapter 1, Deep Work Is Valuable, begins the first part of the book Deep Work: Rules for Focused Success in a Distracted World by Cal Newport. Part 1, The Idea, comprises the book’s first four chapters and focuses on making the case for Deep Work.
One of the interesting arguments for the value of deep work is that we are in the throes of digital transformation. Combining that trend with position internationalization and incrementalism yields all-or-nothing jobs. Read the chapter, our re-read post and contemplate!
Remember to buy a copy of Deep Work: Rules for Focused Success in a Distracted World and read along.
Week 1: Logistics and Introduction - https://bit.ly/43fGAMX
Week 2: Deep Work Is Valuable - https://bit.ly/3TznAVd
Next SPaMCAST
The SPaMCAST 801 will examine the question, “At what level does not having clear priorities create a winning strategy?” While the answer might seem self-evident, I am not sure people and organizations put their money where their mouth is.
We will also have a visit from Kies Kostaqi who brings her You Are Not Alone column to the podcast.