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Change Resistance or Apathy, More on Manipulation and Persuasion, Essays and Conversations With Susan Parente SPaMCAST 850

Software Process and Measurement Cast

Release Date: 02/09/2025

Change Resistance or Apathy, More on Manipulation and Persuasion, Essays and Conversations With Susan Parente SPaMCAST 850 show art Change Resistance or Apathy, More on Manipulation and Persuasion, Essays and Conversations With Susan Parente SPaMCAST 850

Software Process and Measurement Cast

Several weeks ago I spent too much time in the middle of the night considering a scenario of apparent change resistance. I concluded that not everything that looks like resistance is what it appears.  Rather there was a bigger issue hiding in plain sight; the concept of change indifference/change apathy. As a change leader, the difference is not academic because it impacts how to address the issue. As organizations remold themselves to address the culture and pressures of the 2020s we need to find a path to empower organizations and to improve their craft while at the same time struggling...

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Software Process and Measurement Cast

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Software Process and Measurement Cast

I've often heard the argument that only outcomes matter, from bosses and colleagues to pundits, and more recently, even from coaches and change agents. This consequentialist view—that the ends justify the means ultimately harms individuals, organizations, and their stakeholders. In SPaMCAST 848 we discuss why the consequentialist argument that only the outcome matters is flawed for several reasons. We also have a visit from  who brings his wonderful Alpha and Omega of Product Development column to the podcast. In this episode Jon and I discuss a topic aligned with consequentialism, the...

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Software Process and Measurement Cast

SPaMCAST 847 features a wide-ranging discussion with Pete Oliver-Krueger and Michael Dougherty. We discuss their new book, Shift: From Product To People. Shift is a business novel of organizational change. You will find this an important view into change and transformation. We also hit science fiction and psychology. I even dissed George RR Martin. Two notes.  This is the last cast of year 18.  We begin year 19 next week.  Also a quick content warning – there is laughter in this podcast. If you don’t like listening to people have fun while they discuss a serious topic listen...

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Software Process and Measurement Cast

SPaMCAST 846 features a discussion based on Seth Godin’s , Seth stated. “Busy is a morally superior distraction. Busy gets us off the hook. Busy is a great place to hide.” The comment greatly impacted me because I had a conversation in which someone had equated being busy to value and productivity. Efficiency is vital. It is however only a tool for improving productivity and value – not the ultimate goal.  We will also have a visit from , the Evolutionary Agilist. Mr. Berriault and I discuss the distinction between manipulation and persuasion.  Mastering Work Intake...

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Software Process and Measurement Cast

The SPaMCAST 845 features our interview with David Minarsch. We discuss AI, co-owned AI,  multi-agent systems in complex environments, and governance. These are singularly the most important technical topics for the new year. If you are in the “business” you need to listen carefully to David’s perspective on agents.     DAVID MINARSCH is a distinguished expert in the fields of Applied Game Theory and Multi-Agent Systems, holding a Ph.D. from the University of Cambridge. His groundbreaking work includes the creation of the first multi-agent system framework with native...

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Software Process and Measurement Cast

Another year has flown by, 2025 is near.  The SPaMCAST 844 features our year-end panel discussion. This year  , , , and I discuss AI, Agile, mixing methods and try to forecast what comes next. This episode is a cornucopia of opinions and frivolity. Websites: Jeremy Berriault: https://berriaultandassociates.com/ Susan Parente: http://www.s3-tec.com/ Jon M Quigley: https://valuetransform.com/ Jeremy Willets: https://www.jeremywillets.com/   Master Work Intake! It has been nearly a year since JRoss Publishing published Mastering Work Intake. Jeremy Willets and I believe our book...

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Software Process and Measurement Cast

Jeremy Willets and I have had a blast sharing the ideas in Mastering Work Intake (JRoss Publishing). This week Jeremy and I sat down to discuss the year in review and plans for 2025. One of the important things we have demonstrated is the link between the work teams and organizations put on their plate and what gets delivered. The relationship is not linear and gets ugly when you cross the tipping point. There is a path to avoid that pain! Master Work Intake! It has been nearly a year since JRoss Publishing published Mastering Work Intake. Jeremy Willets and I believe our book and workshops...

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Software Process and Measurement Cast

In January of 2024, JRoss Publishing brought Mastering Work Intake by and I to the world. The activities supporting the book have been a blast! One of the common problems we have observed as we have spread the message is that often those with the biggest work intake problem get mesmerized by the symptoms and fail to see the root cause of the problem. When this happens the symptom becomes the root cause causing people and organizations to spend significant amounts of time and money fixing the wrong problem. To borrow a line from Manfred Mann, they are “.” We will discuss this topic in a...

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Software Process and Measurement Cast

We are back from our adventure and our trips down memory lane (at least for a while). Today we feature our interview with Gorkem Ercan. We discussed open source, leadership, and learning. FYI – this podcast has a ton of great advice for anyone pursuing a career in software development! Gorkem Ercan is a founding Distinguished Engineer and CTO of Jozu. Gorkem has experience working and leading teams with various technologies ranging from building IDEs, to building mobile phones, and CI/CD systems. He is an avid contributor and supporter of open source. Gorkem is the creator of the wildly...

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More Episodes

Several weeks ago I spent too much time in the middle of the night considering a scenario of apparent change resistance. I concluded that not everything that looks like resistance is what it appears.  Rather there was a bigger issue hiding in plain sight; the concept of change indifference/change apathy. As a change leader, the difference is not academic because it impacts how to address the issue. As organizations remold themselves to address the culture and pressures of the 2020s we need to find a path to empower organizations and to improve their craft while at the same time struggling with pressures to contain costs and grow. The solution cannot merely be messaging. 

We also have a visit from Susan Parente. We discuss manipulation and persuasion from the Not A Scrumdamentalist perspective. 

Mastering Work Intake sponsors SPaMCAST!

Look at your to-do list and tell me your work intake process is perfectly balanced. Whether you are reacting to your work or personal backlog, it's time to learn to take control! 

Buy a copy of Mastering Work Intake (your work-life balance will improve).

Amazon (US) — https://lnkd.in/gPEHs3DE

JRoss — https://lnkd.in/gWCSuYFf

 

Do you want to test the water before spending part of your hard-earned paycheck? Jeremy Willets and I offer free 30-minute “office hours” sessions. In these sessions, we’ll facilitate helping to identify and create a plan to tackle one of your work intake challenges. Book time with us here: https://lnkd.in/gtEvtcJd

Re-read Saturday News

In Chapter 2 of Development as Freedom by Amartya Sen, the author takes a deep dive into the goals and mechanisms of development. The chapter begins by contrasting two common opposing views of the development process. The “I win, you lose” approach - highly competitive markets where the strong win through the expenditure of blood, sweat, and tears. This contrasts with a “win-win” model where development results from mutually beneficial transactions. Adam Smith described the later form of markets (I added The Wealth of Nations to my to-read list for 2025). The latter approach is conducive to leveraging ’ supportive activities such as social safety nets, political liberties, and social development. While probably imperfect, the comparison is between a laissez-faire and a managed market approach to development. The comparison is useful because it allows us to consider the clash between highly libertarian and more collective points of view on development and behavior. 

Previous installments of Development as Freedom by Amartya Sen:

Week 1: Context and Logistics

Week 2: Introduction and Preface

Week 3: The Perspective of Freedom

Week 4: The Ends and the Means of Development

 

Next SPaMCAST 

SPaMCAST 851 will feature our interview with Mike Paciello. We discussed digital accessibility. If the web is a ubiquitous tool then everyone needs to be able to interact with as little friction as possible. Today that is a dream but it does not have to be.