Steve reads his Blog
Sally's problem: the onboarding process for new hires at Acme Corp. Sally inherited the current process from her predecessor, consisting of a Master spreadsheet and a New Recruit spreadsheet. After a new applicant accepts an offer, she emails the New Recruit Spreadsheet to the new recruit. It is fairly straightforward on the surface, appearing to the recruit to be one page of questions. Bob, an Excel Guru who left the company three years ago, created it. There are quite a few hidden and locked cells, and no one is really sure what they are for, but it works. When the recruit returns...
info_outline A Mountain of Shitty Little AppsSteve reads his Blog
When Microsoft introduced the Power Platform as a "Citizen-Friendly" set of tools for non-technical business users to create apps to solve business challenges, it seemed a worthy endeavor. Well, enough time has passed to assess the outcome. Those who jumped in with both feet now have a mountain of shitty little apps. Those who watched from the sidelines decided, "We don't need that!" So is that the end of the tale? Let's see. The First Mistake To enable broad and rapid adoption of the Power Platform, Microsoft decided to add a "seeded" Power Apps capability to all Microsoft 365 licenses. Thus...
info_outline Microsoft is Infected with AI as Copilots Consume all of the OxygenSteve reads his Blog
info_outline Steve has a 4th chat with charlesSteve reads his Blog
info_outline Steve has a Chat with Vahe TorossianSteve reads his Blog
I had a chance to sneak up on , a Microsoft Corporate Vice President and the man in charge of Sales for Microsoft Business Applications. While Vahe has been with Microsoft for 30 years, many of you may not know him, so I wanted to fix that. Vahe is no ordinary Seller; he’s the “Top” guy who sets the sales strategy and motions for the entire global team. Vahe is also the guy who runs the really big enterprise customer meetings, and he’s super-friendly, as you would expect for the Chief Rainmaker. We covered a lot of ground in this one, so enjoy! Transcript Below: Vahe: Hey,...
info_outline Steve has a Chat with JukkaSteve reads his Blog
I had the pleasure of having a chat with a Power Platform industry leader, Jukka Niiranen. Listen or Watch below. Enjoy!
info_outline The Works Services-as-a-Subscription Model UpdateSteve reads his Blog
Back in May, I wrote a describing a completely new Services model we call "The Works from Forceworks". It is a Services-as-a-Subscription model that is unique in the industry. I also promised to follow up with our learnings from this new model, so today I will do just that. The Works First, I'll remind you of what the offer is. Thanks to advances in low-code/no-code for Dynamics 365 and the Power Platform we decided it was finally time to launch a completely new services model. An all-inclusive, unlimited service that included not just support, but also deployments and customizations, along...
info_outline Power Platform Blind SpotsSteve reads his Blog
info_outline Power Platform Outside the BubbleSteve reads his Blog
In my recent conversations with Charles Lamanna and Jason Gumpert , we discussed the explosive growth of the Power Platform. Then while listening to Jukka Niiranen on yet another podcast I was reminded that we are all inside the Power Platform bubble. From the outside, however, this bubble is tiny. Expanding Bubble There is no denying that the Power Platform's growth is impressive, but who is growing it? Microsoft has a fist-full of enterprise-sized customers who went all-in and sang the praises. But of all the enterprise-sized customers worldwide, I doubt this has touched even 1%....
info_outline The Microsoft Partner DilemmaSteve reads his Blog
info_outlineIn my recent conversations with Charles Lamanna here and Jason Gumpert here, we discussed the explosive growth of the Power Platform. Then while listening to Jukka Niiranen on yet another podcast here, I was reminded that we are all inside the Power Platform bubble. From the outside, however, this bubble is tiny.
Expanding Bubble
There is no denying that the Power Platform's growth is impressive, but who is growing it? Microsoft has a fist-full of enterprise-sized customers who went all-in and sang the praises. But of all the enterprise-sized customers worldwide, I doubt this has touched even 1%. Sure, we have a ton of new "citizens" making things, but a "ton" does not even register on the scale. In an imaginary global IT heatmap, the Power Platform is still invisible.
Popping the Bubble
The Microsoft bubble is our constraint. Microsoft people are talking to Microsoft Customers and Microsoft Partners about Microsoft stuff. Obviously, "Microsoft" is quite visible in that imaginary heatmap, but the Power Platform is still largely unknown. While organizations may be starting to hear about components, like Power Automate, for example, too many are oblivious to the other components that make up the Power Platform whole. Many think the ability to create a reminder Flow in Power Automate is the limit.
Mistakes Were Made
I spend much of my time with customers today trying to work around go-to-market mistakes Microsoft made and continues to make. Seeded Power Apps is one. This should have been called Power Apps Lite or Basic, so people would be aware that there is something more, like Power Apps Pro. This alone would not have solved the invisibility issue, but it could be a start. I think too many feel that the seeded capabilities are the extent of it. There are undoubtedly many widget-type apps that have been built with these seeded toys, but if a customer were to inquire about more, they would reach another GTM mistake. If they want more than a simple Laptop Checkout app, the next logical step must be "Dynamics 365". I recall clearly jumping straight into a Jet cockpit after mastering my tricycle at three years old. But that was me.
Too Small
Those who somehow accidently discovered that there is more available than just the seeded capabilities realize quickly that Microsoft just gave them a toy to play with. Looking back over their shoulder, they see mostly broken toys now. Many wondering why Microsoft let them waste so much time and energy before they tripped through the curtain of awareness.
Too Big
I am not knocking Dynamics 365; Microsoft has built a colossal Power App aimed squarely at enterprise organizations. It is indeed a "step up" from the seeded toy builder. But, among the zillion features coming soon to add to the existing gabillion features are the abilities to "Create sequences with looping of repeated steps" or "Assignment by segment priority" WTF is that? I just want to sell my stuff! You will need a team of internal and external resources just to sift through the capabilities and understand what they are and whether they can do anything for you.
Just Right?
There is a space between the seeded toys and Dynamics 365, which is actually the biggest hidden space. Obviously, Microsoft would prefer that you drop half of your annual revenue subscribing to their big solutions; it is not "bad"; it is their business, no different from any other enterprise software company. In my recent chat with Charles, he said, "we have some great data about every user who adopts Power Platform is significantly more likely to adopt Dynamics within the next year or two." Maybe these users were unaware of what the Power Platform could actually do?
Low-Code/No-Code "LCNC"
This "is" the movement of this decade. The movement of the last decade was getting all but the genuinely paranoid to the cloud. But once there, many realized it wasn't cheaper; it was quite a bit more expensive, and subscriptions are like waves in the ocean; they never stop. Where can you save? Development expenses. Chipping away at that 5, 6, or 7-figure albatross. This is what LCNC is about. It may be subscription protection at the developers' expense, but it is still a big win for customers.
From Win to Win-Win
LCNC will save customers a lot of money on their Dynamics 365 deployments. Some development may still be required for some things, but not nearly as much as in the last decade. And we are only in 2022! That is indeed a massive Win for customers. But a Win-Win is achievable for those who take the time to understand the Power Platform, the same thing that Dynamics 365 runs on, and what they can build with LCNC directly on there. Not only will they save massive development costs, even if they still engage an LCNC partner, but they could also save +/- 90% on Microsoft Licensing costs. This is not highly promoted for apparent reasons, but we are helping customers build sophisticated business applications with advanced logic and automation, solving complex business problems on $5 Microsoft licenses daily!
Summary
LCNC, while still in its infancy, is already very powerful and growing more so every month. To see an example of what I am talking about, you can check out our Free RapidStart CRM app and our addons. All of which were built using LCNC on the Power Platform. Microsoft tells a "No Cliffs" story, meaning that you can start with the seeded capabilities, and once you hit a limit, you can advance to the Platform Platform, and once you hit a limit there, you can advance to Dynamics 365. What they don't emphasize is that the Power Platform doesn't have any limits you will hit. Many, starting with RapidStart CRM as a head start, used LCNC to build massively complex mission-critical solutions, with and without our help.
LCNC and the Power Platform is a movement you cannot afford not to explore!