Steve reads his Blog
Sally's problem: the onboarding process for new hires at Acme Corp. Sally inherited the current process from her predecessor, consisting of a Master spreadsheet and a New Recruit spreadsheet. After a new applicant accepts an offer, she emails the New Recruit Spreadsheet to the new recruit. It is fairly straightforward on the surface, appearing to the recruit to be one page of questions. Bob, an Excel Guru who left the company three years ago, created it. There are quite a few hidden and locked cells, and no one is really sure what they are for, but it works. When the recruit returns...
info_outline A Mountain of Shitty Little AppsSteve reads his Blog
When Microsoft introduced the Power Platform as a "Citizen-Friendly" set of tools for non-technical business users to create apps to solve business challenges, it seemed a worthy endeavor. Well, enough time has passed to assess the outcome. Those who jumped in with both feet now have a mountain of shitty little apps. Those who watched from the sidelines decided, "We don't need that!" So is that the end of the tale? Let's see. The First Mistake To enable broad and rapid adoption of the Power Platform, Microsoft decided to add a "seeded" Power Apps capability to all Microsoft 365 licenses. Thus...
info_outline Microsoft is Infected with AI as Copilots Consume all of the OxygenSteve reads his Blog
info_outline Steve has a 4th chat with charlesSteve reads his Blog
info_outline Steve has a Chat with Vahe TorossianSteve reads his Blog
I had a chance to sneak up on , a Microsoft Corporate Vice President and the man in charge of Sales for Microsoft Business Applications. While Vahe has been with Microsoft for 30 years, many of you may not know him, so I wanted to fix that. Vahe is no ordinary Seller; he’s the “Top” guy who sets the sales strategy and motions for the entire global team. Vahe is also the guy who runs the really big enterprise customer meetings, and he’s super-friendly, as you would expect for the Chief Rainmaker. We covered a lot of ground in this one, so enjoy! Transcript Below: Vahe: Hey,...
info_outline Steve has a Chat with JukkaSteve reads his Blog
I had the pleasure of having a chat with a Power Platform industry leader, Jukka Niiranen. Listen or Watch below. Enjoy!
info_outline The Works Services-as-a-Subscription Model UpdateSteve reads his Blog
Back in May, I wrote a describing a completely new Services model we call "The Works from Forceworks". It is a Services-as-a-Subscription model that is unique in the industry. I also promised to follow up with our learnings from this new model, so today I will do just that. The Works First, I'll remind you of what the offer is. Thanks to advances in low-code/no-code for Dynamics 365 and the Power Platform we decided it was finally time to launch a completely new services model. An all-inclusive, unlimited service that included not just support, but also deployments and customizations, along...
info_outline Power Platform Blind SpotsSteve reads his Blog
info_outline Power Platform Outside the BubbleSteve reads his Blog
In my recent conversations with Charles Lamanna and Jason Gumpert , we discussed the explosive growth of the Power Platform. Then while listening to Jukka Niiranen on yet another podcast I was reminded that we are all inside the Power Platform bubble. From the outside, however, this bubble is tiny. Expanding Bubble There is no denying that the Power Platform's growth is impressive, but who is growing it? Microsoft has a fist-full of enterprise-sized customers who went all-in and sang the praises. But of all the enterprise-sized customers worldwide, I doubt this has touched even 1%....
info_outline The Microsoft Partner DilemmaSteve reads his Blog
info_outlineWhen Microsoft introduced the Power Platform as a "Citizen-Friendly" set of tools for non-technical business users to create apps to solve business challenges, it seemed a worthy endeavor. Well, enough time has passed to assess the outcome. Those who jumped in with both feet now have a mountain of shitty little apps. Those who watched from the sidelines decided, "We don't need that!" So is that the end of the tale? Let's see.
The First Mistake
To enable broad and rapid adoption of the Power Platform, Microsoft decided to add a "seeded" Power Apps capability to all Microsoft 365 licenses. Thus instantly putting a version of this technology into millions of "citizens" hands. While IT could turn this "off", it was "on" by default. Microsoft knew that no IT Admin would ever enable it if it were the other way around. This led to many citizens seizing the opportunity to replace their shitty little Excel spreadsheets with a slightly less shitty app. Excel was the original Citizen tool, and many organizations have a ton of Excel spreadsheets floating around, which are now slowly but surely being replaced with shitty Power Apps built by people who not only don't know what they are doing but don't know that there is anything beyond those seeded capabilities.
The Second Mistake
Once IT figured out what was happening, many flipped the switch stopping this unchecked motion. In response to alleviate their concerns, Microsoft launched the "Center of Excellence" CoE. A tool that could wrangle this proliferation of shitty apps to be under IT's control again. CoE was a solution to a Microsoft-created problem. Now IT could see all of the shitty apps that had been built, including apps that never got used, multiple apps trying to solve the same problems, apps connecting to external sources, apps exposing internal confidential sources, and users having access to apps they shouldn't. There are few things more fun than watching the faces of fear of IT when a CoE lights up.
Going back to the Fork
I have written before about the poor citizen, oblivious to anything beyond the seeded capabilities, building some contorted solution only to months later learn there were better options. They unknowingly took a fork, unaware there was more than one fork to take. Their anger towards Microsoft is deserved. But they are not the only ones to take the wrong fork; Microsoft also did. Microsoft determined at the beginning that Joe NoNothing building his own app to solve his own problem was the best path. With rare exceptions, disaster ensued, or a least a lot of wasted time. Recognizing the obvious, that no organization wants a thousand shitty little apps, Microsoft took a pivot with an emphasis on a new idea, "Fusion Teams". Pair Joe NoNothing with Sally KnowsAlot and Bob ProDev... this is a "Fusion Team". Now instead of a shitty little app that does not do very much, you can expect a nice little app that does not do very much. Again, even the Fusion Team has taken the wrong fork.
What Other Fork is There?
There is another fork, but you can't see it from the seeded Power Apps. Had Microsoft called the seeded Power Apps something like Power Apps Lite, you might have been given a clue, but inexplicably, they chose not to. So you are left thinking that you have seen Power Apps and are justifiably unimpressed. But there is another "Power Apps" in the Power Platform. One that is much more capable and runs on top of a relational database called Dataverse instead of a SharePoint list or Excel spreadsheet. Why did you not know about this? Why would you? In the time you have been struggling to create a Canvas app, you could have built an entire, bulletproof solution to your problem. A solution that could be easily extended also to solve related problems.
What's the Catch?
Ok, you got me; the catch is that the "real" Power Platform is not included with your Microsoft 365 license. It will add either $5 or $20 to your monthly cost per app user. Still pretty cheap to actually "solve" a problem rather than just canvas over it with shit.
The Fork Microsoft Should Have Created
I am sure some inside of Microsoft would agree that mistakes were made. Had they forgone the Citizen path and instead emphasized the Rapid Development low-code Power Platform as a way to solve mission-critical business challenges at a much lower cost than ever before in history, we would all be in a different place today. Fusion Teams was the one bright spot in this series of missteps.
What about Citizens?
Don't Citizens already have a job? Why are they wasting time pretending to be app developers? As an organization, your cost to have complex mission-critical applications built by professionals is a fraction of what it was only a few years ago. Seriously, drop a zero off of the end of what you previously paid! Do you really need to reduce those cost savings even further by having Sally build some shitty app on her own? Some of you reading this are already sitting on a pile of shitty apps and can see that the "savings" were never real.
So What is the Power Platform... Really?
I'm glad you finally asked! The Power Platform is a suite of capabilities, including Apps, Automation, ChatBots, Webpages, and AI. Individually, each component is pretty cool, but when combined, there are few business challenges that cannot be solved. Forget about your shitty little "Time Off" app. I am talking about enterprise-grade; run your entire organization level stuff. That $5-$20 is starting to sound pretty cheap now, isn't it?
Why hasn't anybody told you about this? It's because of that $5-$20 thing. Microsoft and most partners would actually prefer that you buy their first-party business applications for a buttload more money. If word got out that instead of customizing Dynamics 365 Sales @ $95+/user, you could spend the same amount customizing on the Power Platform and end up with the same thing at a fraction of the cost... well, that would not be good for those who sell the $95+ apps.
Prove It!
Ok, here are some examples of some of our clients.
- An NFT company that sold $90 million worth of NFT tokens on its first day manages the entire process on the Power Platform with integration directly to the blockchain.
- A Solar contractor runs their entire end-to-end business, from web prospects to permitting to construction and long-term maintenance agreements on the Power Platform.
- An Insurance Brokerage generates and tracks thousands of quotes daily on the Power Platform.
- A Mega-Church manages hundreds of monthly events, including event creation, promotion, and kiosk-based check-in for thousands of constituents on the Power Platform.
- An Opportunistic Investment firm created an in-house deep financial research solution on the Power Platform.
- A Petroleum Distributor and Convenience store operator with thousands of locations runs their organization on the Power Platform.
Still think the Power Platform is about shitty little apps built by Joe NoNothing?