#84: How to Talk so People Like You (SUMMER REPLAY)
The StoryBrand Podcast
Every conversation is shaping your future. The way you show up affects whether people trust you, remember you, recommend you, or just move on. Connection isn't a soft skill on the sidelines of success. It's what opens doors. When people feel rushed, ignored, or talked at, they pull back. But when they feel heard, valued, and understood, they lean in. Trust starts to grow, and that trust can change everything from team culture to client relationships to sales. So how do you become more magnetic without sounding fake, forced, or overly polished? This week, Donald Miller shares a simple...
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#83: Hook Customers with Primary Messaging, Not Secondary (SUMMER REPLAY)
The StoryBrand Podcast
A lot of brands are saying the wrong thing first. They lead with their mission, their story, and their personality, thinking that will make people care. But customers aren't looking for a brand to admire. They're looking for a guide who understands their problem and can help them solve it. When your message starts in the wrong place, your customer tunes out before you ever get a chance to help. How do you know if your brand is leading with the wrong story? In this episode, host Donald Miller breaks down the difference between primary and secondary messaging and explains why that shift...
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#82: The Secret to Building a Cult-Like Following for Your Brand (SUMMER REPLAY)
The StoryBrand Podcast
Every business wants raving fans. But most end up with something weaker: people who buy once or twice and then move on. In a competitive market, brands that try to please everyone get ignored. When a company doesn’t stand for anything, customers have no reason to care. The brands people truly love give customers something bigger than a product. They create a sense of identity, belonging, and trust. People start to feel like they are part of something. And when that happens, customers stick around, tell their friends, and defend the brand. So what makes people care enough about a brand...
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#81: Using Story and AI to Grow Your Business (SUMMER REPLAY)
The StoryBrand Podcast
Today’s replay is about how to use AI and story to grow your business. We all know AI can help you create content faster. But speed alone won’t make your message work. You still need a clear story, a strong strategy, and language that connects with real customers. In this episode, you’ll learn how to combine AI with the StoryBrand framework so your marketing and messaging is faster, clearer, and more effective. Ready to clarify your message and grow your business? Attend StoryBrand Your Business LIVE to learn how to explain what you do in a way customers instantly...
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#80: The Five Soundbites Every Business Needs (SUMMER REPLAY)
The StoryBrand Podcast
Welcome back to the StoryBrand Replay series as we dive into another episode very much worth revisiting. Today’s replay is about the five soundbites every business needs. The truth is, customers don’t remember paragraphs of information. They remember short, sticky, repeatable phrases. We call those soundbites. And when you know how to create those soundbites, your marketing gets sharper across your website, emails, sales conversations, and socials. In this episode, you’ll hear the framework behind 5 soundbites that helped one company make millions, and how you can use the...
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#79: The One Sentence Every Business Owner Needs (SUMMER REPLAY)
The StoryBrand Podcast
This summer, we’re revisiting a handful of our most valuable StoryBrand Podcast episodes to help you clarify your message so you can grow your business. Today’s episode is about your elevator pitch. Most people explain what they do in a way that’s either too long, too confusing, or too focused on themselves. But when you can clearly explain what you do in one sentence, people understand your value faster. They get it. In this replay, you’ll learn how to create an elevator pitch that makes people lean in, ask questions, and remember your business long after the conversation....
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#78: The Simple Tagline Formula That Sells More Every Time (SUMMER REPLAY)
The StoryBrand Podcast
This summer, we’re replaying some of the most useful episodes from the StoryBrand Podcast — episodes that can help you clarify your message so your marketing can actually drive sales. Most taglines don’t work. They sound clever, but when customers see them, nothing happens. No interest, no sales, just crickets. That’s because most taglines are vague, confusing, or forgettable. And when people have to burn mental calories trying to figure out what your business actually does, they’ll just move on to the next option. If your tagline isn’t clearly offering something your...
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#77: Want More Sales? Lower the Cognitive Load in Your Marketing (SUMMER REPLAY)
The StoryBrand Podcast
This summer, we’re replaying some of the most useful episodes from the StoryBrand Podcast — episodes that can help you clarify your message so your marketing can actually drive sales. Today’s replay is about cognitive load. The idea is simple: It basically means if your marketing makes people think too hard, they don’t buy. This episode dives into the science behind why that is. You’ll learn how high cognitive load messaging is hurting your business, and how to make your message easier to understand, remember, and act on. Donald Miller breaks down the concept of...
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#76: Why Telling Your Story Will Not Grow Your Business (SUMMER REPLAY)
The StoryBrand Podcast
This summer, we’re bringing back a few of our most valuable StoryBrand Podcast episodes, the ones we believe are worth hearing more than once. Today’s replay is all about one of the biggest mistakes businesses make with their messaging, which is trying to tell their own story instead of inviting the customer into a story. If your marketing feels clear to you but still isn’t converting, this episode will help you diagnose why. You’ll learn how to stop making your company the hero and start positioning your customer as the hero instead. Ready to clarify your message...
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#75: How to Negotiate When Nice Stops Working
The StoryBrand Podcast
Most people walk into a negotiation hoping reason will win. Then the other side throws a punch, and suddenly your “win-win” mindset starts costing you money, leverage, and sleep. Whether you’re dealing with a tough client, a legal threat, or a conflict that got personal fast, you need to know what kind of negotiation you’re actually in. So how do you protect the relationship without getting steamrolled? In this episode, host Donald Miller sits down with John Lowry, negotiation expert and author of Negotiation Made Simple, to talk about what to do when nice stops working. John...
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Welcome to the first episode of The StoryBrand Podcast (formerly Why That Worked), where we’re doubling down on what actually grows businesses: clear messaging. Most business owners are too close to their own work to explain it clearly. They tweak and refine, but your customers still don’t “get it.” That’s why we’re hitting reset on this podcast and going back to the foundation of great messaging.
In this premier episode, Kyle Reed and Donald Miller kick things off with a full masterclass on the StoryBrand framework so you can stop confusing customers and start winning more sales. Don breaks down the 7 sound bites that make messaging land every time, why the brain buys to survive and conserve calories, and how to position yourself as the guide with empathy and authority. You’ll also get a one-liner exercise you can use at parties, pitches, and on your homepage. Listen in to get the clarity you need to create clear messaging that drives growth.
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