151. Jim Fleet, Director - Phoenix Management
Resilient Leader's Journey
In this episode Trent speaks with Jim Fleet, a director at Phoenix Management, about the complexities of leadership in business growth and transition. They discuss the importance of humility, the challenges of scaling a business, the significance of customer acquisition, and the necessity of authentic communication. Jim shares insights on the hero complex that leaders often face, the value of storytelling, and the traits of ineffective leaders. The conversation emphasizes the need for leaders to recognize their limitations and the importance of fostering a collaborative environment for...
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150. Damien Cabral, President - Tribal Vision
Resilient Leader's Journey
In this episode of the Resilient Leaders Journey, Trent speaks with Damien Cabral, founder of Tribal Vision, about the evolving landscape of marketing. They discuss the importance of understanding marketing strategies, the shift towards digital platforms, and the challenges of client retention versus acquisition. Damien emphasizes the need for marketers to be both analytical and creative, adapting to new technologies and consumer behaviors. The conversation also touches on leadership qualities and the significance of fostering a strong organizational culture. Takeaways -Marketing is about...
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149. Craig Gordon, CEO - Communities For People
Resilient Leader's Journey
In this episode of The Resilient Leader's Journey, Craig Gordon, President and CEO of Communities for People, discusses the challenges and rewards of working in child welfare. He explains the organization's focus on child welfare programs, primarily funded through government contracts, and the complexities of managing a decentralized workforce. Craig highlights the high turnover rates in the industry and the importance of effective screening during the hiring process. He emphasizes the intrinsic rewards of working in this field and the career development opportunities available for staff. As...
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148. Scott Trumpolt, Compensation Expert
Resilient Leader's Journey
In this episode of the Resilient Leaders Journey, Trent speaks with compensation consultant Scott Trumpolt (www.hrcompensationconsulting.com) about the evolving landscape of compensation in the workplace. They discuss the role of compensation consultants, the impact of remote work on compensation strategies, and the importance of employee engagement. Scott shares insights on generational differences in compensation expectations, the significance of pay transparency, and the need for effective communication of career development opportunities. Takeaways *Compensation is essential for attracting...
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146. Doug Frey, Board Member - SCI Boston
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Doug Fry shares his journey from a successful career in finance to his personal experience with a spinal cord injury and his subsequent involvement with SCI Boston. He discusses the importance of mental resilience, the lessons learned from his recovery, and how these experiences translate into valuable insights for entrepreneurs and leaders. Doug emphasizes the significance of character, teamwork, and the ability to adapt in both personal and professional settings. Key...
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147. Vince Burks - Senior Vice President of Communications, Amica Insurance
Resilient Leader's Journey
In this episode of the Resilient Leaders Journey, Trent speaks with Vince Burks, former Senior Vice President of Communication for Amica Insurance. They discuss the importance of communication in the insurance industry, the role of performance reviews in employee development, and the significance of character in hiring. Vince emphasizes the value of listening as a leadership skill, the necessity of self-confidence, and the dangers of overconfidence in leadership roles. The conversation concludes with reflections on humility and the impact of leadership on company culture. Takeaways: Character...
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145. April Willers - Chief Operating Officer - Claim Deck
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, April Willers, Chief Operating Officer of www.claim-deck.com, discusses the innovative claims management platform Claim Deck, its impact on the insurance industry, and the importance of metrics in measuring success. April shares insights on the challenges of recruiting and retaining talent in a changing workforce, the significance of personal development, and strategies for enhancing employee engagement. The conversation also touches on the importance of listening to...
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144. James Hagerty - Chief Lending Officer - Washington Trust
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Jim Hagerty shares his insights on leadership, community service, and the importance of empathy in guiding organizations. He discusses his experiences in banking, the challenges faced during the Great Recession, and the significance of communication and trust in leadership roles. Jim emphasizes that self-confidence is a learned trait developed through experience and reflection, and he draws parallels between leadership lessons and fictional characters, highlighting the...
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143. Brian Bishop - Maj. Gen USAF - Leader of the Thunderbirds
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Major General Brian Bishop shares insights from his extensive military career and how they apply to leadership in business. He discusses the concept of 9G Teams, emphasizing the importance of a common mission, resource allocation, and individual contributions to team success. Bishop also highlights the significance of trust, continuous learning, and the balance between confidence and humility in leadership. Through anecdotes from his time with the Air Force Thunderbirds,...
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142. Tony Fonseca, Owner Packaging & More
Resilient Leader's Journey
This week's guest is Tony Fonseca, owner of Packaging & More and youth swim coach. Tony discusses the dynamics of running a family business, and the importance of building strong relationships in business. Tony shares insights on client satisfaction versus acquisition, his coaching philosophy, and the life lessons he imparts to young swimmers.
info_outlineThis episode discusses positive emlpoyee reinforcement, Linda Pryor's animal training technique and Cookie Monster's sole motivation.