Tech Talks Daily
How are businesses supposed to grow when technology is moving faster than regulation, customer expectations keep shifting, and AI is changing the rules in real time? In this episode, I sat down with Derya Matras, Vice President of EMEA at Meta, to talk about what growth really looks like for businesses operating in Europe, the Middle East, and Africa right now. This was a fascinating conversation because it went far beyond the usual talking points around AI and advertising. Derya brought a broader view of the pressure many businesses are under today, from macroeconomic uncertainty and...
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What happens when AI ambition starts moving faster than the infrastructure built to support it? In this episode, I spoke with Lee Caswell, SVP of Product and Solutions at Nutanix, about the latest Enterprise Cloud Index and what it tells us about where enterprise IT really is right now. There is no shortage of AI headlines, product launches, and promises about what comes next, but this conversation gets behind the noise and into the operational reality that many business and technology leaders are now facing. As Lee explained, AI is not arriving in isolation. It is pulling containers, data...
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How far can we trust research that is generated without asking a single human being? In this episode, I sat down with Jordan Harper from Qualtrics to unpack one of the most talked-about developments at the Qualtrics X4 Summit, synthetic research. It is a topic that sparks curiosity, excitement, and a fair amount of skepticism in equal measure. And honestly, that tension is exactly why this conversation matters. Jordan brings a rare mix of scientific thinking and real-world technology experience, which makes him well placed to cut through the hype. We explored what synthetic panels actually...
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What does customer experience really mean when every company claims to put the customer first? In this episode, I sat down with Jeannie Walters, founder of Experience Investigators, to unpack why so many organizations talk about customer experience yet struggle to turn it into something that drives real business outcomes. With more than two decades of hands-on work across industries, Jeannie brings a perspective that cuts through the noise and focuses on what actually works inside complex organizations. Our conversation took place at the Qualtrics X4 Summit, where one theme kept resurfacing....
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What does a great patient experience really look like when people are at their most vulnerable? In this episode, I sat down with Stanford Health Care’s SVP and Chief Patient Experience and Operational Performance Officer, Alpa Vyas, to explore how one of the world’s leading healthcare organizations is rethinking the human side of care. From the outside, healthcare is often seen as a system of processes, technology, and clinical outcomes. But as Alpa explains, every interaction sits within a deeply emotional moment in someone’s life, where fear, uncertainty, and complexity collide. That...
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What happens when customer experience stops being a soft metric and starts becoming a direct driver of revenue, retention, and real-time action? In this episode, I sat down with Jeff Gelfuso, SVP and Chief Product and Experience Officer at Qualtrics, during X4 Summit in Seattle to talk about how AI is changing the way businesses understand and improve customer relationships. Jeff shared how his role sits at the point where product, experience, and business outcomes meet, helping customers use Qualtrics in ways that are both practical and measurable. One of the biggest themes in our...
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What does it really mean to lead in AI when the headlines are loud, the claims are endless, and the real signals are often buried under hype? In this episode, I sit down with Ed White from Clarivate to make sense of one of the most important questions in technology right now, who is actually leading the AI innovation race, and what does the data really tell us? Ed leads the Clarivate Centre for IP and Innovation Research, where his team analyzes enormous volumes of intellectual property and innovation data to understand where technology is heading, who is building it, and which ideas are...
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What does it really take to move AI from impressive demos into the hands of the people who keep the world running every day? In this episode of Tech Talks Daily, I sat down with Kriti Sharma, CEO of IFS Nexus Black, to explore a side of AI that rarely gets the spotlight. While much of the conversation around artificial intelligence focuses on chatbots and copilots, Kriti is working in environments where failure is not an option. Manufacturing plants, energy grids, airlines, and field service operations all depend on precision, experience, and consistency. What struck me early in our...
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How are global payment systems quietly shifting beneath our feet, and what does that mean for businesses trying to grow across borders? In this episode of Tech Talks Daily, I sat down with Stuart Neal, CEO of Boku, to unpack a transformation that many consumers barely notice but every global business feels. Payments have long been dominated by familiar names like Visa and Mastercard, yet Stuart explains how that dominance is slowly being challenged by a surge in local payment methods. From mobile wallets in emerging markets to direct carrier billing in places where credit cards are far from...
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What does it really take to turn a massive AI infrastructure investment into actual business value? In this episode, I’m joined by Alex Bouzari, founder and CEO of DDN, for a conversation that gets right to the heart of where AI infrastructure is heading next. There is a lot of noise in the market about faster chips, larger models, and bigger data centers, but Alex argues that the real story has changed. According to him, GPUs are no longer the main constraint. The true bottleneck now lies in the data layer, where data is moved, cached, served, and managed across increasingly complex AI...
info_outlineNeil discusses the latest top tech stories and also answers questions from LinkedIn Writers.
Tech News Round Up
- The disappointing Amazon Prime Day and how the Camelizer brings price history charts to your browser for Mozilla Firefox and Google Chrome.
- Charging your phone on the train could get you arrested
LinkedIn writers send in their questions to the Tech Blog Writer Podcast
Marietta Gentles Crawford Advises the importance of the person behind the profile picture on LinkedIn.
Doug Ales asks how to get more engagement and views from blog posts on the LinkedIn longform posting publishing platform.