Tech Talks Daily
What happens when the cybersecurity industry stops debating whether agentic AI is a future problem and starts treating it as a present-day reality? In this episode of Tech Talks Daily, I sit down with Tim Freestone to unpack the biggest shift coming out of this year’s RSA Conference. After attending RSA for more than two decades, Tim describes 2026 as the year the energy returned to the cybersecurity world, driven by one unavoidable topic: agentic AI. We explore why the conversation has rapidly evolved from curiosity to urgency, and why organizations are suddenly confronting an uncomfortable...
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What if some of the most important applications of AI today have nothing to do with productivity, marketing, or enterprise automation, and everything to do with helping people survive crisis, displacement, and uncertainty? In this episode, recorded at, I sit down with André Heller Pérache to explore how technology originally designed for customer service has evolved into humanitarian infrastructure supporting refugees and displaced communities around the world. André shares the story behind Signpost, a global digital initiative from the International Rescue Committee that now operates...
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What if the future of AI is not one all-knowing assistant, but an entire workforce of specialized agents working together behind the scenes? Recorded st Zendesk Relate, this episode features a fascinating conversation with Shashi Upadhyay about where enterprise AI is really heading, and why many businesses are still underestimating the scale of operational change required to make agentic AI work. Shashi explains why Zendesk views AI agents as a new form of digital labor rather than simply another software feature. Instead of building one giant general-purpose assistant, Zendesk is developing...
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What if the cybersecurity industry has spent decades fighting the wrong battle? In this episode of Tech Talks Daily, I sat down with Benny Czarny, founder and CEO of OPSWAT, to discuss why he believes the traditional “detect and respond” model is no longer enough in a world where AI is accelerating cyber threats faster than security teams can react. Benny joined me to discuss his new book, Cybersecurity Upside Down, which combines personal stories from building OPSWAT with a bold argument for rethinking how organizations approach cyber defense altogether. His central belief is simple but...
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What happens when customer service stops being a department and starts becoming an autonomous operational system? Recorded live at, this conversation with Tom Eggemeier goes far beyond chatbots, copilots, and AI hype cycles. Instead, we explore why Zendesk believes the future of enterprise service will be built around what it calls an “autonomous service workforce,” where AI agents, human experts, workflows, analytics, governance, and orchestration layers all work together as one continuously learning system. Tom shares how Zendesk transformed its own internal operations using AI,...
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What happens when AI intelligence becomes commoditized? That is the question sitting at the heart of this episode recorded live at Team ’26 in Anaheim, where I sat down with Sherif Mansour to unpack one of the biggest shifts happening in enterprise technology right now. For years, the AI conversation has focused on models, prompts, and raw capability. But according to Sherif, the real competitive advantage may no longer come from the intelligence itself. It comes from context. The workflows, relationships, decisions, knowledge, and operational history that exist inside an organization. In...
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What if the biggest limitation holding AI back isn’t the model, the data center, or the algorithm, but the fact that most physical objects in the world still cannot communicate digitally? In this episode of Tech Talks Daily, I sat down with Richard Price, CTO and co-founder of Pragmatic Semiconductor, to explore why AI systems remain “half blind” to the physical world and what happens when everyday objects finally become intelligent, connected, and verifiable data sources. Richard shared how Pragmatic Semiconductor is taking a radically different approach to chip design by creating...
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What happens when an Air Force engineer with experience in intelligence, venture capital, and deep tech startups starts applying quantum-inspired computing to some of the hardest problems in aerospace and defense? In this episode of Tech Talks Daily, I sat down with Nathan Mason, VP of Strategic Growth at BQP, to unpack how quantum-inspired software is already helping organizations solve massive computational challenges without waiting years for fully mature quantum hardware. Nathan shared his fascinating career journey from military service after 9/11 through the intelligence community,...
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What happens when AI stops being a feature and starts reshaping the very craft of design itself? Live from, I sat down with Charlie Sutton for a conversation that went far beyond product interfaces and pixels. As Atlassian unveiled its latest AI ambitions around agents, context, and the Teamwork Graph, Charlie offered a fascinating look at the human side of that transformation and why design may become even more important as AI becomes embedded into the way we work. Charlie shared how Atlassian approaches design at scale across products like Jira, Confluence, Loom, and Rovo, explaining why...
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What happens when one of the most iconic teams in Formula One decides to rethink how work gets done behind the scenes completely? Last year, Atlassian Williams Racing made headlines when Atlassian entered Formula One as both title partner and technology partner. At the time, many people saw the partnership as another high-profile sponsorship deal. But over the last twelve months, something much bigger has been unfolding inside the Williams organization. At Team ’26 in Anaheim, I sat down with Andrew Boyagi and Matt Harman to unpack how AI, data, workflows, and organizational transformation...
info_outlineWhat happens when the cybersecurity industry stops debating whether agentic AI is a future problem and starts treating it as a present-day reality?
In this episode of Tech Talks Daily, I sit down with Tim Freestone to unpack the biggest shift coming out of this year’s RSA Conference. After attending RSA for more than two decades, Tim describes 2026 as the year the energy returned to the cybersecurity world, driven by one unavoidable topic: agentic AI.
We explore why the conversation has rapidly evolved from curiosity to urgency, and why organizations are suddenly confronting an uncomfortable truth. AI agents are already operating inside businesses, often without visibility, governance, or control. Tim explains how shadow AI is spreading faster than many leadership teams realize, with employees experimenting with autonomous tools that connect directly to company data and external AI models.
Our conversation also looks at the growing gap between visibility and control. Security teams may be discovering agents across their networks, but stopping risky behavior is an entirely different challenge. Tim argues that companies focusing purely on infrastructure are already falling behind, and that the real battleground is now the data layer itself. We discuss why data governance, audit trails, and access controls are becoming central to the future of cybersecurity strategy.
Tim also shares his thoughts on state-sponsored AI threats, the rise of autonomous espionage operations, and why open-source AI models present a completely new level of risk for defenders. At the same time, he offers practical advice for IT and security leaders trying to figure out where to start amid the noise, complexity, and endless flood of new tools entering the market.
If your organization is trying to understand how AI changes cybersecurity, governance, compliance, and risk management, this conversation offers a clear look at what security leaders are actually worried about right now, and why the next 12 months may redefine how companies think about protecting data altogether.
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