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CX Challenges Across eCommerce and Retail Spaces - with Chloe Rice of Shutterstock

The AI in Business Podcast

Release Date: 10/29/2024

Driving Software Development Efficiencies in Analytics - with Yigal Edery of Sisense show art Driving Software Development Efficiencies in Analytics - with Yigal Edery of Sisense

The AI in Business Podcast

Today’s guest is Yigal Edery, Special Vice President of Product and Strategy at Sisense. Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence. Yigal joins us today to explore the challenges and solutions in building efficient analytics for software applications. He highlights the obstacles faced by startups and software developers, particularly in extracting meaningful insights from data and embedding those insights seamlessly into their...

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Northwestern Mutual’s Cloud Adoption Journey - with Ahmed Azam of Northwestern Mutual show art Northwestern Mutual’s Cloud Adoption Journey - with Ahmed Azam of Northwestern Mutual

The AI in Business Podcast

Today’s guest is Ahmed Azam, Head of Infrastructure and Cloud Services at Northwestern Mutual. Ahmed joins Emerj Senior Editor Matthew DeMello to explore the organization’s transformative journey in adopting cloud technology. With roots tracing back to 1857, Northwestern Mutual has continuously evolved, leveraging technological advancements to maintain a competitive edge. Ahmed shares insightful stories about the company’s pioneering history, including its early adoption of mainframe computing and the more recent integration of cloud-based solutions. This episode is sponsored by MinIO....

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Digitalization of Procurement and Supply Chain Functions in Life Sciences - with Vickram Srivastava of SUN Pharmaceuticals show art Digitalization of Procurement and Supply Chain Functions in Life Sciences - with Vickram Srivastava of SUN Pharmaceuticals

The AI in Business Podcast

Today’s guest is Vickram Srivastava, Head of North American Supply Chain at SUN Pharma. SUN Pharma is a global pharmaceutical corporation based in Mumbai, India. The company produces and distributes pharmaceutical formulations and active pharmaceutical ingredients (APIs) to over 100 countries worldwide. Vickram joins us on today’s program to share his expertise on the critical challenges facing the sector, particularly in the wake of global disruptions and increasing regulatory demands. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at...

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Navigating the New Retail and eCommerce Fraud and Risk Arms Race - with Venkatesh Palani of eBay show art Navigating the New Retail and eCommerce Fraud and Risk Arms Race - with Venkatesh Palani of eBay

The AI in Business Podcast

Today’s guest is Venkatesh Palani, Senior Director and Head of Engineering for Risk and Trust at eBay. Venkatesh joins us on today’s show to discuss the evolving challenges and solutions within the fraud and risk space in eCommerce. As AI and digital tools have democratized, fraudsters have leveraged these technologies, making prevention and mitigation efforts more complex. Venkatesh offers insight into how retail leaders can tackle these issues, from identity verification complications arising from deepfake technologies to the rising sophistication of phishing attacks. This episode is...

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Solving Healthcare Challenges with AI Infrastructure - with Kimberly Powell of NVIDIA show art Solving Healthcare Challenges with AI Infrastructure - with Kimberly Powell of NVIDIA

The AI in Business Podcast

Today’s guest is Kimberly Powell, Vice President of Healthcare and Life Sciences at NVIDIA. Kimberly joins us to discuss how AI is reshaping the healthcare landscape. As generative AI adoption accelerates, Kimberly shares her insights on the major challenges the healthcare industry faces, particularly in terms of technology infrastructure. Together, we explore the critical need for hybrid strategies that blend on-premise and cloud computing, enabling real-time data processing for medical imaging, clinical operations, and more. Kimberly emphasizes the importance of developing infrastructure...

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Lessons from Microsoft’s Responsible AI Journey - with Dean Carignan of Microsoft show art Lessons from Microsoft’s Responsible AI Journey - with Dean Carignan of Microsoft

The AI in Business Podcast

Today’s guest is Dean Carignan, Partner Program Manager in the Office of the Chief Scientist at Microsoft. Dean shares insights from his upcoming book with Microsoft, , highlighting the company’s Responsible AI (RAI) journey and principles that guide its deployments. Throughout the episode, Dean discusses the importance of RAI principles—Fairness, Reliability & Safety, Privacy & Security, Inclusiveness, Transparency, and Accountability—and the rationale behind adopting these pillars alongside a sort of enterprise AI Constitution. This episode is sponsored by OneTrust. Learn how...

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Audit’s Evolving Role in Business Intelligence for Heavy Industry - with Eric Wilson of Gulfport show art Audit’s Evolving Role in Business Intelligence for Heavy Industry - with Eric Wilson of Gulfport

The AI in Business Podcast

Today’s guest is Eric Wilson, Director of Internal Audit and Chief Audit Executive of Gulfport Energy. Gulfport Energy is a natural gas-focused exploration and production company operating independently. It specializes in exploring, acquiring, and producing natural gas, crude oil, and natural gas liquids (NGL) within the United States, with key activities centered in the Appalachia and Anadarko basins. With his extensive experience in the energy and retail sectors, Eric shares his insights on the critical challenges auditors face today, especially as they navigate the complexities of...

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Procurement Data for Business Intelligence in Life Sciences - with Jennifer Sieber of Gilead Sciences show art Procurement Data for Business Intelligence in Life Sciences - with Jennifer Sieber of Gilead Sciences

The AI in Business Podcast

Today’s guest is Jennifer Sieber, Global Head of Procurement for Systems and Insights at Gilead Sciences. Jennifer joins today’s podcast to share her perspectives on overcoming the operational complexities global procurement faces, especially when aiming to optimize data and maintain agility in a competitive 2024 landscape. Jennifer begins highlighting the ongoing transformation at Gilead, emphasizing that efficient procurement begins with data integrity and a unified process architecture. Later, she shares how her team is addressing these through data cleansing, integration into a data...

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Digitalization of Procurement and Supply Chain Functions in F&B Spaces – with Saurin Patel of Symrise AG show art Digitalization of Procurement and Supply Chain Functions in F&B Spaces – with Saurin Patel of Symrise AG

The AI in Business Podcast

Today’s guest is Saurin Patel, Digital Transformation & Analytics Lead at Symrise AG. Symrise  AG is a German chemicals company specializing in flavors and fragrances, with sales reaching 4.6 billion euros in 2022. Saurin joins us in the program to give listeners a deep dive into the complex journey of digital transformation within procurement and supply chain functions, particularly in the food and beverage (F&B) sector. The conversation addresses critical challenges that arise from operating in multiple countries and managing a vast network of suppliers and acquisitions. To...

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Privacy, Security, and the Future of Trusted Data – with Mark Surman, President of Mozilla Foundation show art Privacy, Security, and the Future of Trusted Data – with Mark Surman, President of Mozilla Foundation

The AI in Business Podcast

Today’s guest is Mark Surman, President of the Mozilla Foundation. In conversation with Emerj CEO and Head of Research Daniel Faggella from 2023, Mark speaks at length about the shifting paradigms of privacy, security, and data governance in the age of generative AI. Throughout the episode, Mark explains how privacy concerns have evolved from simple data protections in the early days of the internet to complex issues involving data provenance, consumer trust, and ethical AI governance. As businesses increasingly rely on AI-powered services, leaders must address not only compliance but also...

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More Episodes

Today’s guest is Chloe Rice, Director of Global Customer Experience at Shutterstock. Shutterstock is a New York-based provider of stock photography, stock footage, stock music, and editing tools with a library of nearly 200 million royalty-free stock photos. Chloe joins us to explore the rapidly changing landscape of media and the role AI plays in shaping customer interactions. Throughout the episode, Chloe shares her insights on the emerging trends in customer experience, from the ethical use of AI to building transparent policies that ensure authenticity across all content channels. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.