E15: What Steps Should I Take to Create a Winning Property Team?

In this practical and insightful episode of the  HEYTIFF Show, host Tiffany Bowtell explores the essential building blocks of a high-performing real estate team. Aimed for experienced real estate and property management agency owners in Australia and New Zealand, this episode delivers clear, actionable advice to help you structure your team for long-term growth.

Tiffany explains why success in property management isn’t a solo effort. With the right people in the right roles, you can scale your business, improve client satisfaction, and reduce burnout.

In this episode, you’ll learn:

• Why a strong team is key to growing your agency without sacrificing service

• How to define your ideal team structure and fill essential roles

• The importance of hiring for both skill and cultural fit

• How to create clear processes and expectations that keep everyone aligned

• The value of leveraging technology and virtual assistants to streamline operations

You’ll also hear how partnering with Property Management Virtual Assistant (PMVA) gives you access to skilled real estate-trained VAs who can handle time-consuming tasks like admin, compliance, lead generation, and arrears management—freeing your in-house team to focus on higher-value work.

Tiffany wraps up by highlighting how team retention, upskilling, and positive culture contribute to long-term success. Building a great team doesn’t happen by chance—it takes structure, support, and the right strategy.

If you’re ready to scale smarter and strengthen your agency’s foundation, check out how PMVA can help you build a more efficient, high-performing team.