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The Cost of Culture: It’s Not Overhead. It’s the Engine That Drives Performance.

The CEO Podcast

Release Date: 12/02/2025

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In Episode 6.3 of The CEO Podcast, Scott De Long, Ph.D., and Vince Moiso explore how culture shapes organizational success. They discuss culture as a living system that evolves with each new hire and business shift, requiring leadership to nurture and align it with core values.

Scott explains that culture happens whether leaders manage it or not; it's how things get done within the company. Vince adds that failing to direct culture leads to misalignment and toxicity. Both stress that true culture management requires clarity in vision, mission, and values across all levels.

They conclude that culture isn't a cost but the container that makes sustainable performance possible. A strong, aligned culture fosters communication, reduces turnover, and builds lasting engagement.

Key Takeaways:

  1. Culture exists with or without leadership; intentional direction makes the difference.
  2. Alignment between personal and organizational values drives sustainable success.
  3. Investing in culture pays off through engagement, retention, and performance.

Key Insights:

  • Culture evolves continuously; leaders must shape it deliberately.
  • Misaligned values are the root of toxic workplaces.
  • Communication defines and sustains company culture.
  • Hiring for cultural fit prevents future misalignment.
  • Engaged employees lead to happier customers and stronger results.
  • Culture building should involve all team levels, not just leadership.
  • Cross-functional collaboration strengthens cultural understanding.
  • Influence, not control, sustains healthy organizational dynamics.
  • Transparency and empathy foster trust in the workplace.
  • Leaders should ask whether employees see the culture the same way leadership does.

Connect:

Scott De Long, Ph.D. & Lead2Goals

Vince Moiso & Vis Business Group

The CEO Podcast