S2 E25: Using Patient Feedback Surveys to Improve Retention
Release Date: 06/24/2025
S2 E46: The Hard Truth About Growing a Practice (No One Talks About)
The Clinical Entrepreneur
Ready for some real talk about what it takes to grow a thriving wellness practice? In this episode, Ronda Nelson shares the truth no one’s saying out loud: strategy isn’t enough. We’ll talk about mindset, fear, ownership, and how to finally get unstuck without working harder or chasing one more “perfect” plan. 🔗
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S2 E45: 5 Ways to Reactivate Old Patients (Without Needing Any Fancy Tech)
The Clinical Entrepreneur
Got a list of past patients collecting digital dust? 😬 You’re not alone, and reactivating them might be the fastest way to fill your schedule. In this episode, I’m breaking down five simple, low-tech strategies to reconnect with old patients, without feeling awkward, salesy, or desperate. Because sometimes, the easiest growth isn’t in new leads… It’s in the ones who already know and love you. 💛 ✨ Here’s what you’ll learn: ✅ Why reactivation is the lowest-hanging fruit in your business ✅ 5 proven ways to reconnect (no funnels or software needed) ✅ The exact scripts...
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S2 E44: How to Plan Next Year’s Practice Growth (Without Just Winging It)
The Clinical Entrepreneur
Be honest, is your plan for next year basically “get more patients”? 🙋♀️ If so, we need to talk. Because hope isn’t a strategy… and winging it won’t grow your practice. In this episode, I’m showing you how to create a simple, strategic practice growth plan that actually works, one that’s grounded in data, clarity, and focus (not endless to-dos or wishful thinking). ✨ Here’s what you’ll learn: ✅ The 4 practice metrics every clinician should track before planning anything ✅ How to evaluate what’s working (and ditch what’s not) ✅ Why decluttering your...
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S2 E43: My financial strategy for getting out of debt
The Clinical Entrepreneur
Let's talk about the thing no one wants to admit: debt. 💸 In this episode, I'm pulling back the curtain on my own financial crisis, including how I racked up $750,000 in business debt, hid under my desk when the IRS came knocking (yes, really), and eventually paid it all off in less than 3 years. If you're carrying financial stress as a wellness practitioner, you're not alone. And you're definitely not a failure. Here's what you'll learn: ✅ The wake-up call that forced me to face my finances ✅ The simple spreadsheet strategy I used to track every penny ✅ Why I chose the Snowball...
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S2 E42: Letting Go of Perfectionism in Business and Life
The Clinical Entrepreneur
Are you stuck in perfectionism mode? Spending hours tweaking things that are already good enough? Waiting to launch until everything is "just right"? In this episode, I'm getting real about perfectionism – because as a recovering perfectionist myself, I see it holding back too many talented wellness practitioners from building the practices they deserve. Perfectionism isn't about high standards. It's about fear. And it's keeping you stuck. ✨ Here's what you'll learn: Why perfectionism is rooted in fear (not excellence) The real cost of trying to make everything perfect How to break...
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S2 E41: Create Monthly Revenue With a Simple Non-Clinical Offer
The Clinical Entrepreneur
If you’ve been looking for a way to add consistent revenue to your practice without selling more supplements or adding more appointments, this episode is for you. We’re talking about creating a non-clinical product bundle using everyday items your patients already use and love, like toothpaste, shampoo, barrier creams, or non-toxic cleaners. Only this time, you’re the trusted source, not Amazon or Target. In this episode, you’ll learn: ✔️ What to include in a non-clinical monthly or seasonal bundle ✔️ How to theme, price, and package it simply ✔️ Easy fulfillment options...
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S2 E40: 3 Ways to Diversify Your Practice Revenue
The Clinical Entrepreneur
If your income feels like a rollercoaster, you’re not alone — most wellness practitioners struggle with inconsistent revenue. In this episode, we’ll break down practical ways to build a steady, predictable income by adding recurring revenue streams to your cash-based practice. We’ll cover: ✔️ The 3 types of recurring revenue models ✔️ How to choose the best one for your practice ✔️ Common mistakes practitioners make ✔️ Real-life examples that actually work Whether you’re brand new to the idea or ready to scale, this episode will give you a step-by-step plan to stop...
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S2 E39: Automating Patient Follow-Ups Without Losing the Human Touch
The Clinical Entrepreneur
Have you ever meant to follow up with a patient… and then life happened? The sticky notes, the to-do lists, the reminders you forgot to check, and suddenly a week has gone by. At this point, it feels awkward to respond, and you realize you seriously dropped the ball. I’ve been there, and it’s no fun. In this personal episode of The Clinical Entrepreneur Podcast, I’m sharing what’s not been working and how I’ve finally figured out how to automate these follow-up tasks in a way that feels human, not robotic. Good intentions and a memory-dependent system will never get the...
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S2 E38: How to Host an Epic Patient Appreciation Event
The Clinical Entrepreneur
When was the last time you told your patients “thank you” in a way that made them feel truly valued? Patient appreciation events are one of the fastest ways to build loyalty, generate referrals, and strengthen your community—but most practitioners skip them because they feel overwhelming. Here’s the truth: hosting an epic event doesn’t have to be complicated, expensive, or stressful. With the right plan, it can be simple, fun, and one of the best marketing strategies you’ll ever use. In this episode of The Clinical Entrepreneur Podcast, I’m sharing exactly how to plan, promote,...
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S2 E37: Social Media Made Simple: Use 15 Photos & 25 Captions to Grow Your Wellness Practice (Even If You Hate Posting)
The Clinical Entrepreneur
Be honest… do you secretly cringe when you think about posting on social media? 🙋♀️ You’re not alone. Most of us don’t have the time, energy, or desire to keep up with posting every day, but it’s still one of the best ways to connect with new patients and build trust with your community. That’s why I created a shortcut: 15 photos + 25 captions. With this simple system, you’ll have a library of ready-to-go posts that make showing up online way less overwhelming. No dancing, no endless scrolling, and you don’t even have to show your face if you don’t want to. In this...
info_outlineHave you ever thought everything was going just fine in your practice… only to realize (a little too late) that your patients were quietly confused, overwhelmed, or even frustrated?
Yikes. 😬
The truth is, your patients are the only ones who can tell you how your practice is actually doing - and if you’re not asking for feedback, you’re flying blind.
In this episode, I’m breaking down four super simple (and low-tech!) ways to collect patient feedback that will help you:
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Identify areas that need improvement
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Provide a better patient experience
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Create stronger relationships and better patient retention
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AND gather raving testimonials that do your marketing for you
We’ll talk about what to ask, when to send your survey, how to use tools like Google Forms or Typeform, and how the Net Promoter Score (NPS) can give you a quick pulse check on how things are really going behind the scenes.
This podcast is all about creating a simple process that allows your patients to provide real-time feedback about their experience and collect their raving reviews at the same time.
Here’s What You’ll Learn in This Episode:
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The 4 survey types every practice should be using
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How to use feedback to increase retention and reduce drop-off
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The one NPS question that shows who’s loyal - and who might potentially sabotage you
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How to use tools like Google Forms, Typeform, and Practice Better to make it simple and streamlined
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Exactly what to ask (and when) to collect glowing testimonials
If you’ve ever wondered what your patients really think about working with you or how to get more meaningful feedback, this is your sign to just start asking.
And I’ll walk you through how to do it, step by step.
Want More Support? Here’s Where You Can Find It:
🎓 Clinical Business Academy — Get step-by-step coaching to help you streamline your systems, grow your revenue, and build a business that works for YOU
📚 Clinical Mastery Facebook Group — Join our free community of like-minded practitioners for peer support, resources, and connection
🎁 Grab the free resource: The Patient Feedback Roadmap to download the survey templates, email scripts, and everything you need to make this ridiculously easy to implement right away!
Subscribe & Review:
Watch this episode here! If you loved this episode, don’t forget to subscribe and leave a review! 💖 Your feedback helps me create more content that supports you and your journey to building a thriving wellness practice.