Episode 310: Bonus: The Critical Role of a Practice Leader & When to Hire One
Business on Top with Kaeli Lindholm
Release Date: 03/16/2026
Episode 1: A New Chapter Begins
Business on Top with Kaeli Lindholm
Welcome to the very first episode of Business on Top, a podcast created for women who are building, leading, and navigating the complexities of growth in a world that hasn’t fully caught up to their reality. In this opening conversation, I share the deeper truth behind what so many of us as women are experiencing, but haven’t always had the language to articulate. As we step into greater financial leadership, build companies, and expand our influence, the traditional ideas of “work-life balance” and “doing it all” start to fall short. What I’ve found instead is a much more...
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Episode 315: The End of an Era: The Final Fierce Factor Episode
Business on Top with Kaeli Lindholm
Episode 315 marks the end of an era, and the beginning of something entirely new. After five and a half years of recording weekly episodes, this final chapter of the Fierce Factor Podcast is both a reflection and a turning point. What started in 2020 as a space to give women permission, to want more, to build bigger, to pursue both impact and financial success, has grown into something far more meaningful. This podcast has been a place for honest conversations, for finding your voice, and for navigating the very real, often unspoken experience of building a business and a life at the same...
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Episode 314: Learning to Lead Before You Feel Ready with Melanie Crowley
Business on Top with Kaeli Lindholm
In this episode, I’m bringing you a replay from our recent SPARK sprint, where we focused on strengthening operational leadership inside growing aesthetic and wellness practices. During this conversation, I sat down with Melanie Crowley, Practice Manager at Renova Aesthetics, to talk through her journey from elementary education into managing a multi-million dollar business, without a traditional background in this industry. What unfolds is an honest and highly relatable look at what it means to step into leadership before you feel fully ready, and build confidence through action. Together,...
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Episode 313: Turning Big Ideas into Executable Strategy with Whitney Stanford
Business on Top with Kaeli Lindholm
In this episode, I’m sitting down with Whitney Stanford, Practice Manager of Meg Fox Aesthetics, for a conversation I’ve been really looking forward to sharing. This episode is a replay from Day 3 of our SPARK event, where we focused on strengthening operational leadership inside growing practices. We talk about what leadership actually looks like when you’re in that seat between vision and execution, responsible for taking big ideas and turning them into something your team can consistently carry out across a growing, multi-location practice. Whitney shares her experience navigating...
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Episode 312: How to Stop Scaling Chaos
Business on Top with Kaeli Lindholm
This week’s episode of The Fierce Factor Podcast is a special one. We’re bringing you a replay from Day 1 of SPARK, our leadership intensive designed for aesthetic practice owners and practice managers, and the official introduction of the KLC Practice Manager Academy. Built over two years of real-world application, this program was created to address one of the most critical gaps in the aesthetics industry: operational leadership. Because what gets a practice to its first level of success is rarely what sustains it as it grows. In this episode, we unpack the leadership challenges that...
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Episode 311: Bonus: How to Become the Kind of Leader You'd Want to Follow
Business on Top with Kaeli Lindholm
In this bonus replay episode, I shared something really personal, and honestly, deeply relevant to anyone navigating growth as a business owner. While traveling during my son’s lacrosse season last summer, I found myself experiencing that familiar entrepreneurial anxiety…the kind that shows up when you’re away from your business and wondering if things are still running smoothly without you. That season pushed me to take a closer look at how I was leading, how I was protecting my energy, and what I was actually saying yes to in my day-to-day. It became about more than just time...
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Episode 310: Bonus: The Critical Role of a Practice Leader & When to Hire One
Business on Top with Kaeli Lindholm
In this replay episode, we’re revisiting one of the most important leadership decisions every growing practice owner faces: should you promote someone from within, or bring in outside leadership talent? As founders, many of us build our businesses around the skills we know best—whether that’s clinical excellence or coaching expertise. But the transition from hands-on provider to visionary CEO requires a completely different leadership skill set. In this conversation, we unpack common mistakes that can slow growth, like overpaying for experienced hires before your business is ready, or...
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Episode 309: The White Glove Client Experience: Raising the Standard in Aesthetics (ALT Panel)
Business on Top with Kaeli Lindholm
We’re taking you back into the room at our 2025 ALT Experience for a special replay from the stage. In this conversation, I sit down with founders and CEOs Meg Fox, Sara Trammell, and Allie Edwards to talk about what it really means to create a white glove patient experience inside a growing practice. Not the kind that feels forced or fancy for the sake of appearance, but the kind rooted in intention, standards, and leadership. We unpack how each of them defines white glove service in a way that fits their brand, and how they ensure it’s felt consistently, from the first click online to...
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Episode 308: Structure Without Micromanagement: The Leadership Shift Inside Growing Practices (ALT 2025 Replay)
Business on Top with Kaeli Lindholm
This week on The Fierce Factor Podcast, we’re bringing you another powerful replay from the ALT Experience 2025 stage, and this one is all about what leadership really looks like inside a scaling practice. I sit down with three high-level operators and practice leaders, Amanda Siem, Melanie Crowley, and Liz Grad Murphy, for an honest, behind-the-scenes conversation about managing teams, building trust, and navigating the often complicated dynamic between founders and managers. We unpack what it actually takes to turn vision into action, how to coach instead of constantly fixing, and why...
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Episode 307: Retain to Grow: Designing Development Runways for High-Growth Employees (ALT 2025 Replay)
Business on Top with Kaeli Lindholm
In this week’s episode, we’re bringing you a powerful panel replay straight from our ALT 2025 stage: Retain to Grow: Designing Development Runways for High-Growth Employees. On this panel, Kaeli is joined by Shelby Miller, DNP, Heidi Hermel, NP, and Rachel King, FNP-C. Each of these founders leads a thriving practice with strong team culture. And notably, each operates under a different compensation structure. Three different models. Three successful, growing organizations. This panel conversation dives deep into what it really takes to attract, develop, and retain top talent in today’s...
info_outlineIn this replay episode, we’re revisiting one of the most important leadership decisions every growing practice owner faces: should you promote someone from within, or bring in outside leadership talent?
As founders, many of us build our businesses around the skills we know best—whether that’s clinical excellence or coaching expertise. But the transition from hands-on provider to visionary CEO requires a completely different leadership skill set.
In this conversation, we unpack common mistakes that can slow growth, like overpaying for experienced hires before your business is ready, or promoting a team member into leadership without the training and support they need to succeed.
Instead, you’ll learn how to identify, develop, and support a Practice Leader—a role designed to bridge the gap between the front desk and operations management while strengthening the leadership structure of your practice.
We also cover the core leadership capabilities that make someone effective in this role, including communication, influence, accountability, and team leadership, along with how to set clear career pathways, identify skill gaps, and recognize early red flags when evaluating potential leaders.
If you’re building or restructuring your leadership team, this replay is packed with insights to help you make smarter promotion decisions, avoid costly leadership missteps, and create the structure needed to support long-term growth.
Resources
→ Register for SPARK: A 5-day strategic reset for aesthetic and wellness practice owners and practice managers navigating growth, change, and what’s next.
→ Snag your ticket for the ALT Experience. There are just a handful of tickets remaining!
→ Join the Fierce Factor Society
→ Follow Kaeli on Instagram: @kaeli.lindholm
Additional Ways to Connect:
- Book a Discovery Call: Ready to scale with intention? Let’s map out your next strategic move.