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#202 The Rise of Greenwashing

The ISO Show

Release Date: 01/09/2025

#229 From Platform To Proof – How To Tackle Your Scope 3 Emissions show art #229 From Platform To Proof – How To Tackle Your Scope 3 Emissions

The ISO Show

One of the biggest challenges for those looking to achieve Net Zero is tackling scope 3 emissions, which are indirect emissions that typically reside in your supply chain. These can account for up to 70% of your total emissions and can be quite the undertaking to gather the necessary data to be able to complete your calculations needed for carbon verification. In the final episode of the Platform to Proof mini-series, we invite Jay Ruckelshaus, Co-Founder and Head of Policy and Partnerships at Gravity, back onto the podcast to explain how to tackle scope 3 emissions, how it works in...

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#228 From Platform To Proof – How Carbon Accounting Software and Verification Combine for Carbon Compliance show art #228 From Platform To Proof – How Carbon Accounting Software and Verification Combine for Carbon Compliance

The ISO Show

As the sustainability crisis grows more pressing each passing year, companies are increasingly being required to comply with various sustainability regulations and legislation, most of which include the need to monitor and verify your carbon emissions. Calculating these carbon emissions can be tricky, especially if you have a lot of sites or international locations that require conversions. This is where dedicated carbon accounting software can save you a lot of headache! In the second episode of the Platform to Proof mini-series, we invite Jay Ruckelshaus, Co-Founder and Head of Policy and...

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#227 From Platform To Proof – What Is The Business Driver For Carbon Accounting And Reporting? show art #227 From Platform To Proof – What Is The Business Driver For Carbon Accounting And Reporting?

The ISO Show

One of the biggest hurdles for businesses when embarking on their journey to net zero is the calculation required for carbon verification. Depending on the nature and size of a business, it can be quite the undertaking! Those looking to tackle this challenge have various options available to them, including the use of dedicated carbon accounting software, which we’ll explore in our latest mini-series: From Platform to Proof. In the first episode of this series, we introduce Jay Ruckelshaus, Co-Founder and Head of Policy and Partnerships at Gravity, to explore the key drivers behind carbon...

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#226 Driving ISO Implementation – Meet the Consultant: Minoo Agarwal show art #226 Driving ISO Implementation – Meet the Consultant: Minoo Agarwal

The ISO Show

Becoming an ISO consultant isn’t a career path many aspire to, rather it’s one often stumbled on after being tasked with either implementing or maintaining a Standard for a business. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification.   In this episode we introduce Minoo Agarwal, a QHSE Consultant at Blackmores, to learn about her journey of following in her father’s footsteps towards ISO Standards...

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#225 Culligan International’s Carbon Verification Success – Tackling Scope 1 and 2 Emissions show art #225 Culligan International’s Carbon Verification Success – Tackling Scope 1 and 2 Emissions

The ISO Show

The process of verifying your carbon emissions requires a lot of data gathering, number crunching and in some cases conversion if you’re international. It’s certainly no small task! However, it’s worth the effort. With it completed you will have a much better idea of your current impact and be able to make better informed decisions on how to reduce it. When starting out on your verification journey you’ll need to start with calculating your scope 1 & 2 emissions, these are the direct and indirect greenhouse gas (GHG) emissions that your business is responsible for. That alone...

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#224 Greater Anglia’s Ongoing Success With ISO 55001 Asset Management show art #224 Greater Anglia’s Ongoing Success With ISO 55001 Asset Management

The ISO Show

Asset Management can be explained as a systematic process of planning, operating, maintaining, upgrading and replacing assets cost-effectively with minimum risk and at the expected levels of service over the assets’ life cycle. One sector where effective asset management can make a huge difference is public transportation, with organisations having to keep track of an exhaustive list of costly vehicles and infrastructure. Long time listeners may recall a where we interviewed the train operator, Greater Anglia, after they successfully achieved ISO 55001, the best practice standard for...

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#223 What Are The Benefits Of Outsourced ISO Support? show art #223 What Are The Benefits Of Outsourced ISO Support?

The ISO Show

ISO certification is more than just earning a certificate, and it requires continuous maintenance to both retain certification and drive effective improvements. Over the course of your 3-year certification cycle, you will need to ensure your Management System is regularly updated and reviewed so that it remains relevant to the way you’re currently working. That in addition to annual tasks such as internal auditing and management review, it can be a lot to keep on top of. Which is why some turn to external ISO Support. In this episode, Steph Churchman explains what ISO Support is, the...

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#222 What Are The Benefits Of An Integrated Management System? show art #222 What Are The Benefits Of An Integrated Management System?

The ISO Show

ISO Standards are often a must have due to stakeholder requirements, whether that’s from your customers, investors or regulators. The need for multiple ISO certifications is also becoming more common, which can become a tricky task to juggle if you’re managing these as separate systems. The solution? An Integrated Management System. In this episode, Steph Churchman explains what an integrated management system is, how the Annex SL format facilitates integration and the benefits and challenges involved with an IMS. You’ll learn ·      What is an Integrated...

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#221 Processes As A Tool For Simplicity And Structured Improvement show art #221 Processes As A Tool For Simplicity And Structured Improvement

The ISO Show

The process approach is recommended by all Management System Standards, and effective implementation is key to drive continual improvement. Processes outline the basic steps needed to complete a task or achieve a certain outcome, and serve to keep things running smoothly and consistently. For those new to ISO Standards, it can be quite daunting to understand what this means in practice. In this episode Ian Battersby explains what a process is in the context of Management systems, how to map processes and the different ways you can visualise a process for communications. You’ll learn ...

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#220 EcoVadis – Platform Your Passport To Winning Sustainable Contracts show art #220 EcoVadis – Platform Your Passport To Winning Sustainable Contracts

The ISO Show

We’re past the point of simply saying you’re committed to sustainability, it’s time for tangible and verified action. This is what many are calling for in response to the recent rise in Greenwashing and subsequent erosion of trust from consumers and other stakeholders regarding any green claims. As a result, a number of voluntary disclosure schemes have been created to help benchmark and verify organisation’s claims, should they choose to participate. One example being the focus of today’s episode: EcoVadis. In this episode Mel Blackmore continues with our voluntary...

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In a world increasingly concerned about environmental impact, companies are under immense pressure to demonstrate their sustainability credentials. But how can businesses truly differentiate themselves from those simply paying lip service to green practices?

Greenwashing is a term that you will likely be familiar with, as it’s one that’s been on the rise as consumer preference steers towards those who are seen to be doing the right thing. Alarmingly, high-severity cases, which involve companies that took a purposeful and systematic approach to concealing ESG violations, rise by more than 32% year on year.

In our upcoming 3-part series we’ll be exploring the impact of greenwashing on business, the different types of greenwashing and the role verification can play in building genuine evidence based sustainability strategies.

In this episode, Mel dives into the first of this 3-part series to explain what greenwashing is, the common tactics used in greenwashing and how businesses can build genuine sustainability.

You’ll learn

·      Who is greenwashing?

·      Where did the term originate from?

·      The rise of greenwashing

·      What are some of the common greenwashing tactics used?

·      The danger of greenwashing

·      How can businesses build genuine sustainability strategies?

 

Resources

·      Carbonology

 

 

In this episode, we talk about:

[02:05] Episode Summary – We kick off our 3-part greenwashing series with an exploration of what greenwashing really is, the common greenwashing tactics businesses employ and how you can avoid those pitfalls to build genuine sustainability within your business.

[05:25] What is greenwashing?: Greenwashing, in essence, is the deceptive use of environmental claims to mislead consumers into believing a company's products or services are more environmentally friendly than they actually are.

[05:45] Where did the term ‘greenwashing’ originate from? – The term "greenwashing" was coined in 1986 by Jay Westerveld, an American environmentalist.  

Westerveld first used the term in an essay describing his experience at a hotel in Fiji. The hotel encouraged guests to reuse towels to "save the environment," but Westerveld observed that the hotel was simultaneously expanding its operations, significantly impacting the local environment. This contradiction highlighted the hotel's primary intent to cut costs rather than genuinely conserve resources.  

Westerveld's observation exemplified how businesses could deceptively use environmental claims to mislead consumers into believing their products or services are more environmentally friendly than they actually are. 

[06:35] The rise of greenwashing: Many businesses over a wide range of industries have made a pledge to reduce their carbon impact by 2050, driven by both an increase in regulation and consumer perception.

However, the Economist highlighted some troubling research, citing that while many businesses will puff out their claims of sustainable practices, many don’t have the evidence to back them up. Many should have the resource, say an Asset Manager, that could provide tangible reports on their carbon consumption each year, and yet they choose not to publicly disclose any such reports.

So, a lot of talking the talk, but not walking the walk!

[07:40] The growing need for comprehensive carbon reporting – There are a number of sustainability and ESG regulations now in effect, with more to come in 2025 (such as the Green Claims Directive that is due to come into affect on the 27th March 2025) that require businesses of different sizes and sectors to report on their carbon consumption and reduction. If you’d like to learn more about a few of these, check out our previous episodes on:

·      SECR

·      ISBB S2

·      CSRD

·      CSDDD

[08:15] What are the common tactics used in greenwashing? These can include:-

·      Vague and Ambiguous Claims: Phrases like "eco-friendly" or "sustainable" are often used without specific, quantifiable data.  However, the EU Green Claims Directive, in theory help address this, although this only applied in Europe.

·      Focus on Single Issues: Highlighting one minor environmental benefit while ignoring significant negative impacts across the supply chain.

·      False Labels and Certifications: Creating misleading labels or misrepresenting genuine certifications.  There are numerous ‘Green certifications’ out there that charge for a badge, without providing any evidence, of for those that do provide information it could just be a document that isn’t evidence based i.e. a Policy statement or ‘pledge’ or ‘commitment’

·      "Greenwashing by Association": Implying a connection to environmental causes through sponsorships or marketing campaigns.

[10:15] The danger of greenwashing – The danger with greenwashing is the negative impact it has through an Erosion of Consumer Trust. People are becoming increasingly skeptical of environmental claims, making it harder for truly sustainable companies to gain credibility.

Greenwashing can also lead to Distorted Market Signals: creating a false impression of progress, hindering genuine innovation and investment in sustainable solutions.

[11:30] How can businesses build genuine sustainability strategies?

·      Transparency and Accountability:

    • Disclose environmental data openly and transparently.
    • Seek independent third-party verification of sustainability claims.

 

  • Focus on Life-Cycle Assessment:
    • Evaluate environmental impacts across the entire product or service lifecycle, from raw material extraction to end-of-life disposal.

 

  • Continuous Improvement:
    • Set ambitious, measurable, and time-bound environmental targets.
    • Regularly review and refine sustainability strategies based on performance data.

 

  • Engage with Stakeholders:
    • Collaborate with suppliers, customers, and other stakeholders to identify and address environmental challenges.

If you would like some assistance with carbon Standards and reporting, simply get in touch with the team over at Carbonology.  

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