The ISO Show
The process approach is recommended by all Management System Standards, and effective implementation is key to drive continual improvement. Processes outline the basic steps needed to complete a task or achieve a certain outcome, and serve to keep things running smoothly and consistently. For those new to ISO Standards, it can be quite daunting to understand what this means in practice. In this episode Ian Battersby explains what a process is in the context of Management systems, how to map processes and the different ways you can visualise a process for communications. You’ll learn ...
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We’re past the point of simply saying you’re committed to sustainability, it’s time for tangible and verified action. This is what many are calling for in response to the recent rise in Greenwashing and subsequent erosion of trust from consumers and other stakeholders regarding any green claims. As a result, a number of voluntary disclosure schemes have been created to help benchmark and verify organisation’s claims, should they choose to participate. One example being the focus of today’s episode: EcoVadis. In this episode Mel Blackmore continues with our voluntary...
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In recent years there has been a growing need for transparency within sustainable action taken by businesses. This is due to the rampant increase in greenwashing, which only serves to diminish the focus on genuine efforts, in addition to creating a culture of mistrust within stakeholders and consumers. To combat this, certain organisations have taken on the task of encouraging and supporting the accurate public disclosure of environmental data. Such is the case with today’s focus, the Carbon Disclosure Project (CDP). In this episode Mel Blackmore discusses what the Carbon Disclosure...
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The world of ISO is often stumbled into as a result of being tasked with either Implementing or maintaining a Standard for a business. It is rarely a desired career path, and yet there are thousands of ISO professionals from all corners of the globe. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Derek Hall, a Senior Isologist® and Sustainability Lead at Blackmores, to learn...
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ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Alison Henshaw, an Isologist® at Blackmores, to learn about her journey from aspiring pub-landlord to becoming an ISO...
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Emergency preparedness is a term you’re likely familiar with regarding Health & Safety, but its application is also a key part of the Best Practice Environmental Management Standard, ISO 14001. ISO 14001 aims to help organisations reduce their overall impact on the environment, and this includes mitigating and responding to any incidents that may adversely affect factors such as biodiversity and water quality in areas where your business is based. While not applicable to every industry, there are many which need to take greater responsibility in the event of an environmental...
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There has been a global shift towards the sustainability effort in recent years, highlighted by various regulations and schemes aimed at businesses to help encourage a more sustainable way of operating. This has led to more focus on the voluntary use of carbon markets, in which companies help to fund decarbonisation projects by buying carbon credits. In this episode Mel is joined by Tiffany Cheung, the Corporate Engagement Lead at carbon markets data company AlliedOffsets, as they discuss the landscape of the market, including current trends, decarbonisation challenges in different sectors,...
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No business can operate with zero emissions, there’s only so much you can reduce before you need to look at offsetting the remainder to truly achieve Net Zero. Carbon offsetting comes in many forms, but the ones people will be most familiar with include purchasing carbon credits for nature restoration projects and tree planting efforts. Historically, the voluntary carbon market has been troubled by project developers who haven’t operated their carbon offsetting projects to the environmental and social standards expected by buyers. With the use of offsets on the rise, it’s clear...
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ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Sarah Ball, a Senior Isologist® at Blackmores, to learn about her journey towards becoming an ISO Consultant and what...
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We share a lot of success stories here on the ISO Show, along with hints, tips and updates to Standards, including insights from our consultants who work with Standards day in and day out. In our latest mini-series, we’re taking a step back to introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification. In this episode we introduce Darren Morrow, a Senior Consultant at Blackmores, to learn about his journey towards becoming an ISO Consultant and what drives him to...
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We are hitting a crunch point in regard to keeping to the 1.5°C limit as set out in the Paris Agreement. It’s going to take a collective effort to reduce the most catastrophic impacts of climate change, which is exactly why we’re seeing an increase in legislation and regulations that call for tangible evidence of sustainability efforts to combat the rise in greenwashing.
If you’re looking for guidance on sustainability transparency, today’s guest has an initiative that can help.
In this episode Mel is joined by Charlie Martin, CEO and Founder of The Anti-Greenwash Charter, to discuss how their charter promotes transparency and accountability for sustainability claims, and how it can help consumers to identify credible carbon claims.
You’ll learn
· What is The Anti-Greenwash Charter
· How can the Charter ensure credible carbon claims?
· What are the biggest challenges businesses face in measuring their carbon footprint?
· How can The Anti-Greenwash Charter help consumers to spot credible carbon claims?
· What role do governments and regulatory bodies play in combatting greenwashing?
Resources
· Green Claims Policy Template
In this episode, we talk about:
[00:30] Episode Summary – Charlie Martin joins Mel to discuss how The Anti-Greenwash Charter can help promote accountability and transparency in sustainability claims, and how it can help consumers identify credible carbon claims.
[01:50] What inspired the creation of The Anti-Greenwash Charter?: Charlie used to run an agency called Gusta, which was a UK based business that worked on sustainability communication for organisations in the built environment.
His focused shifted when the Competitions and Markets authority in the UK published their Green Claims Code alongside research which found that 40% of sustainability-related messaging online was misleading.
At the same time, they had 2 very proactive clients (1 of which was going through B Corp certification) that highlighted that the CMA had not named the built environment as one of the affected sectors. They pointed out that the built environment accounts for 40% of all emissions, so were likely to be targeted by such regulations next. They asked to run a campaign that would Increase confidence both internally within their sectors and externally in their sustainability messaging.
It was decided that a publicly available document would be the best way forward to proactively disclose their carbon reduction related activities. Other ideas were added for an editorial process to include legal, sustainability and marketing feedback ahead of publishing.
Essentially, the origins are rooted in the notion of a green claims policy, which developed into a more robust accreditation signatory.
[06:30] How does Charlie define Greenwashing?: Charlie defines greenwashing as "overstating or misleading stakeholders regarding the environmental credentials of an organization, service, or product.
Charlie explains that there are two types of greenwashing: direct and indirect. Direct greenwashing involves making false claims about a product's environmental benefits, while indirect greenwashing involves making true claims that are irrelevant or misleading.
[08:00] What are the key principles of the charter, and how do you ensure adherence among signatories?: The 4 key principles are:
· Accountability
· Honesty
· Fairness
· Transparency
If you’d like to know more about each principle in more detail, visit The Anti-Greenwash Charter website.
Taking a look at transparency in more detail, it’s not just about sharing all the best sustainability related news for your business, it’s about being willing and upfront with areas where you’re not as strong.
One keyway they ensure signatories adhere to this principle involves publicly displacing their green claims policies. The first section of every policy is ‘where can we improve?’ – they specify this as there isn’t a company that is 100% environmentally sustainable, and businesses need to be honest about this if they want to improve.
[12:15] What are Charlie’s thoughts on the current state of Net Zero claims? There are some promising developments, such as the upcoming Green Claims Directive, which has more requirements set around how people make claims and being held accountable for those.
It’s challenging for everyone to navigate, and the big thing here to remember is that everyone is clumsy when it comes to Net Zero. Businesses are trying their best, but when getting deep into the topic of sustainability, it becomes clear how broad it truly is.
Ultimately, people have to be okay with getting things wrong. Some people see setting ambitious targets as dangerous, but if we don’t push for them, change is going to happen at a snails pace.
There is a need for credible, substantiated plans that are in-line with best practice, but we need to be careful to not go too far in that direction to ensure that it helps rather than hinders sustainability efforts. Innovation should be encouraged and not punished if mistakes are made or certain really ambitious targets aren’t met within a certain timeframe.
Mel highlights that Standards such as ISO 14064 are great frameworks to guide businesses in measuring their carbon footprint, with guidance that encourages independent third party verification for further transparency.
[15:40] The Green Claims Directive and Transparency – Charlie highlights that the Green Claims Directive identifies independent third party verification as a mandatory requirement of claims made before they’re disclosed publicly.
As this is also something that The Anti-Greenwash Charter encourages, signatories are already ahead of the curve.
[17:10] What are the biggest challenges that companies are facing in accurately measuring their carbon footprint and how does the Charter help to address these challenges? The main challenge is accurately measuring their carbon footprint, and the charter acts as a signpost with referral partners who can assist with this aspect of their sustainability journey.
Another challenge is communication. So you’ve got your substantiated claims and green credentials, but how do you go about communicating that? That’s one of the crucial elements that The Anti-Greenwash Charter can help with. As mentioned earlier, they can help verify a publicly available green claims policy, which is a huge step towards credible carbon claims.
If you’d like an example of this, you can download Anti-Greenwash Charters’ green claims policy template from their website – which provides a step-by-step guide on producing one of your own.
[20:50] What are the broader benefits for companies that adopt a transparent and credible green claim? Charlie explains that signatories have used their status as a signatory for their Charter on tender frameworks, and won due to that fact.
Another benefit is the Charters’ credibility, which gives external stakeholders confidence that a business is doing what they claim to be doing.
They also offer anti-greenwashing awareness training, which gives those within the business the tools and techniques that can be utilised in any published content to ensure they aren’t making any greenwashing claims.
[22:25] The negative effects of greenwashing on well meaning businesses: Charlie and Mel both highlight the sad reality that many businesses would prefer to simply not make any green initiatives or claims public for fear that if they are not done 100% successfully then there’s a chance for reputational damage.
The need for robust sustainability frameworks that build confidence is clear. Due diligence is important, and so is the need to allow room for mistakes to happen, so long as businesses take the necessary steps to fix them and keep continually improving.
[27:15] What role does Charlie see governments and regulatory bodies playing in combating greenwashing, and what policy changes would he like to see? – The EU Green Claims Directive is currently best in class as it requires businesses to look at the consequences of their impact on the environment, in addition to the requirement for independent verification to back up any claims made.
Other regulations here in the UK, like the Green Claims Code, is weaker in comparison. It was watered down through negotiation into a more voluntary scheme.
For us here in the UK, we really do need to align with Europe, as their regulations are a lot more robust and offer a tangible path towards a united greener future.
There are other benefits, as Mel highlights from her Masters research, there is compelling evidence that a company’s value increases by an average of 10% if their carbon claims are independently verified.
[32:35] What are Charlie’s aspirations for The Anti-Greenwash Charter? And what are his hopes for the future of credible carbon claims? – They’re really keen to become a multinational signatory, which is already showing promise as they’ve had interest from the US and Australia.
Charlie envisions a future where businesses publish a green claims policy regardless of if it’s mandated by legislation. This is so we can build confidence in green claims being made and be assured that people are doing what they say they’re doing.
To help with credibility and transparency, The Anti-Greenwash Charter has been incorporated as a not-for-profit organisation. Charlie wants to reaffirm that they started this to ultimately reduce the impact businesses make on the planet, and they are fully committed to this goal.
If you’d like to learn more about The Anti-Greenwash Charter, visit their website!
If you’d like any assistance with carbon standards, get in touch with Carbonology, they’d be happy to help!
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