Eliminating Detention and Delighting Drivers with Erik Malin
The Logistics of Logistics Podcast
Release Date: 10/13/2020
The Logistics of Logistics Podcast
and discuss avoiding logistics FUD. Steve is the Founder and Managing Director of Partners, a boutique leadership, business strategy and turnaround consulting firm. Summary: Avoiding Logistics FUD In this episode, Joe Lynch and guest Steve Elwell tackle the pervasive issue of Fear, Uncertainty, and Doubt (FUD) and its impact on various aspects of business, particularly in logistics. Joe and Steve provide valuable insights into overcoming FUD by establishing trust and eliminating disruptive elements within business relationships, and leadership. The...
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In “Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges”, and , a Principal at Efficio, discuss how to build resilient supply chains using data-driven strategies and a hands-on consulting approach to achieve both cost savings and operational resilience in the complex pharma and healthcare sectors. About Michael Needham is a Principal Consultant at Efficio, the leading global consultancy, dedicated to helping clients achieve their supply chain and procurement goals. Michaël has 20+ years of experience working across the pharmaceutical manufacturing,...
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and discuss the revenue engine. Kara is the Founder and CRO of , the premier B2B marketing and PR firm dedicated to helping logistics companies increase lead generation through targeted marketing strategies and media coverage. About Kara Brown A prominent thought leader in B2B go-to-market strategy, is CEO of LeadCoverage, the pioneering consultancy transforming approaches to PR, demand generation and marketing across the supply chain, heavy industrial, and tech sectors. Her successful corporate career started at Echo Global Logistics where she played a key...
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In “Beyond LTL & Truckload: The Expedite All Approach to Smaller Truck Solutions”, and , the President of Expedite All, discuss how specialized small truck solutions, spearheaded by networks like Expedite All, deliver efficient, on-demand transportation for time-critical shipments, leveraging cargo vans, box trucks, and straight trucks to bypass the limitations of traditional LTL and Truckload. About Mike Ernst , President of Expedite All, brings over 25 years of experience in the logistics industry to the company. He has held leadership roles such as Vice President of...
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In “U.S. Maritime Modernization: Policy Driven Changes in Ocean Shipping”, and , the Founder of Squall Strategies and The Maritime Professor, discuss how recent U.S. policies, like OSRA 2022 and strategic efforts to move supply chains from China, are significantly reshaping the ocean shipping industry. About Lauren Beagen is a seasoned maritime attorney and the founder of and . Ms. Beagen is often called on for her industry expertise by notable trade networks, including features on CNBC and FreightWaves. has extensive experience in oceanborne commerce...
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In “2025's Top 100 3PLs: How Logistics Giants are Confronting Uncertainty”, and , Managing Editor of Features and Multimedia at Transport Topics, discuss the Top 100 logistics companies, 2024 performance, changes to the list, and the trends impacting the industry. About Seth Clevenger Seth Clevenger is managing editor of features and multimedia at Transport Topics. He plans, writes and edits news features for Transport Topics’ weekly newspaper, supplemental publications and . He also creates video and audio content for Transport Topics’ webcasts, podcasts and radio...
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and discuss a decade of Loadsmart: a look back to move forward. Felipe is Co-founder and CEO of , where they provide logistics solutions powered by industry experts and next-gen technology that lower costs, increase efficiency, and digitize transportation. About Felipe Capella Co-founder and CEO of , a leading digital freight technology company. Previously advised companies on corporate strategy and M&A in Brazil and New York for 8 years. Joined the Inter-American Development Bank in Washington to advise on sovereign guaranteed development...
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and discuss beyond the yard - how Velostics streamlines scheduling. Gaurav is the Founder and CEO of , a company on a mission to revolutionize the logistics landscape. Summary: Beyond the Yard: How Velostics Streamlines Scheduling In this podcast, Gaurav Khandelwal, CEO of Velostics, discusses how their cloud-based logistics software automates scheduling and streamlines processes for shippers, carriers, and logistics providers. Velostics aims to eliminate manual scheduling, reduce friction in the handoff process, and provide user-friendly tools for better...
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In “The 5 Failures of Final Mile,” and , Host of Last2First Podcast and Insurance Producer at CUI Agency, discuss the common mistakes that final mile companies make. About Jason Burns is a native of New Orleans and a passionate business leader in the final mile transportation industry. He is a 2006 graduate of Vanderbilt University where he was a SEC Academic Honor Roll student-athlete in football and selected as the recipient of the Head Coach’s Dedication Award. After beginning his professional career in the parking industry, Jason returned to his hometown to assume a...
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In "TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud," and , President and CEO of the Transportation Intermediaries Association (TIA), dive into key industry topics. About Chris Burroughs is the President and CEO of the Transportation Intermediaries Association (TIA), a position he assumed in November 2024. With over 14 years at TIA, he previously served as Vice President of Government Affairs, overseeing legislative and regulatory efforts before Congress and federal agencies. Before joining TIA, Burroughs gained valuable experience on Capitol Hill, working for the House...
info_outlineEliminating Detention and Delighting Drivers with Erik Malin
Erik Malin and Joe Lynch discuss eliminating detention and delighting drivers. Detention and dwell time is upsetting and expensive. As driver satisfaction and hours of service (HOS) become increasingly important to the industry, detention and dwell time must be addressed. Baton has developed an innovative solution to eliminate detention and dwell time.
About Erik Malin
Erik Malin is the Head of Operations and a member of the founding team at Baton, a freight tech startup focused on eliminating dwell and waste in truckload transportation. In his current position, he is responsible for ensuring promises to customers are kept and scaling Baton’s operations. Erik Malin was the Vice President of Operations strategy at Loadsmart, a digital freight technology company. In this position, he was responsible for leading strategy development and strategic initiatives focused on enabling growth and operational scale. Previously, Malin hailed from AFN, a truckload broker, where he served as Director of Corporate Strategy and was responsible for strategy development and change management initiatives. In a previous role, he was the Executive Vice President of a boutique strategy consultancy, CarrierDirect where he advised publicly-traded and hyper-growth private logistics companies like Werner, Worldwide Express and BlueGrace Logistics on growth opportunities and related change management initiatives. Malin earned his Bachelor of Arts in Finance from Michigan State University.
About Baton
Baton's motto is "no wasted hours in trucking." Baton is a technology platform that eliminates detention and dwell for truck drivers. Baton's goal is to divide long haul routes into two segments - an urban “final mile” segment and a highway-only segment. Local drivers in the final mile will have the flexibility to deliver off-peak when there is less traffic and lower wait times at warehouses. Long-haul drivers will spend more time on highways allowing them to earn more money with greater predictability on working hours. This all leads to improved profitability for carriers and a decrease in the cost of goods for all of us. Baton is based in San Francisco, CA.
Key Takeaways: Eliminating Detention and Delighting Drivers
- A detention fee is assessed when the truck is held at the pickup or delivery location longer than the allotted “free time.” Now, the “free time,” varies depending on the carrier. Generally, it’s two hours at pickup and two hours at delivery.
- Usually, detention charges are only applied in truckload shipping. Though it is possible to get these fees in LTL, they are rare.
- Detention and dwell time is a big problem for everyone involved in shipping:
- For carriers and drivers, detention and dwell time reduces their opportunity to drive and earn. Since detention and dwell time is hard to predict, drivers and carriers struggle to plan around it. With hours of services (HOS) and driver satisfaction becoming more important to the industry, limiting and or eliminating dwell time is very important.
- For shippers, detention results in additional costs in the form of detention charges. Additionally, carriers and drivers will be less likely to work with shippers who make them wait to load and unload. Carriers and drivers will eventually charge shippers with long dwell time higher rates.
- Baton eliminates detention and dwell time, which will reduce detention costs and help carriers and drivers to better plan their time and log more miles.
- Baton is a logistics service that eliminates waste (wait time, traffic, empty miles) for carriers (trucking companies) in the final mile of long-haul trucking through a nationwide network of drop zones positions just outside major metro areas.
- Carriers drop off and pick up loads at these drop zones, and then Baton local drivers handle the final mile of delivery so long-haul drivers don’t have to waste hours in detention or traffic. Baton’s software infrastructure coordinates the operation between carriers, drop zones, warehouses, and local drivers, and uses convex optimization to optimize our network and minimize cost.