The Logistics of Logistics Podcast
The Logistics of Logistics podcast, hosted by Joe Lynch, dives deep into the dynamic world of transportation, logistics, and supply chain. With over 600 in-depth conversations featuring influential industry leaders, innovators, and disruptors, the podcast explores everything from trucking and warehousing to cutting-edge technologies like AI. Gain exclusive access to real-world strategies and insights shaping the future of freight. This platform isn't just a discussion; it's a place for industry leaders to build authority and connect with decision-makers. Through engaging content and strategic distribution, key insights reach the right audience. Tune in on YouTube for full interviews, catch highlights in short clips, or listen on major podcast platforms to stay ahead in logistics, sales, and supply chain.
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REPOST: Beyond the Yard: How Velostics Streamlines Scheduling
06/03/2025
REPOST: Beyond the Yard: How Velostics Streamlines Scheduling
and discuss beyond the yard - how Velostics streamlines scheduling. Gaurav is the Founder and CEO of , a company on a mission to revolutionize the logistics landscape. Summary: Beyond the Yard: How Velostics Streamlines Scheduling In this podcast, Gaurav Khandelwal, CEO of Velostics, discusses how their cloud-based logistics software automates scheduling and streamlines processes for shippers, carriers, and logistics providers. Velostics aims to eliminate manual scheduling, reduce friction in the handoff process, and provide user-friendly tools for better decision-making. Khandelwal shares his journey from India to starting a logistics technology company in the US and emphasizes the importance of enterprise software being as easy to use as consumer apps. The podcast explores how Velostics integrates with existing systems, caters to various customers, and simplifies driver communication using text-based systems and QR codes. Khandelwal also discusses the significance of driver efficiency, cost optimization through automation, and the potential impact of a four-day workweek on scheduling. The podcast delves into the substantial costs of detention, the benefits of benchmarking and scorecarding, and the potential of generative AI in improving logistics operations. Velostics' quick implementation process and yard management solution are also highlighted, along with the importance of reducing turn times and improving handoffs in the industry. #LogisticsAutomation #SupplyChainOptimization #YardManagementSolutions About Gaurav Khandelwal is the Founder and CEO of ChaiOne and Velostics, discovered his entrepreneurial spirit from his father, a tea blender in India. Inspired by his father’s journey, Gaurav pursued higher education in the U.S. and later worked in business transformation at a consulting firm. His breakthrough came in 2008 with the launch of the Apple AppStore, prompting him to focus on ChaiOne, which created digital solutions based on behavioral science, where he uses data-driven insights to revolutionize the industrial sectors. This experience uncovered his passion for logistics, culminating in the creation of Velostics, where he uses technology to automate & optimize logistics operations. Beyond business, Gaurav founded START, Houston’s first tech co-working space, and serves on the board of Magic Bus, a nonprofit alleviating poverty in India. Recognized by Houston Biz Journals' 40 under 40 and as an EY Entrepreneur of the Year finalist, Gaurav is committed & ready to disrupt the traditional way of doing logistics. About Velostics is a logistics Software-as-a-Service (SaaS) company specializing in unified scheduling of appointments, dock and yard management and digitizing the gate in/out process for shippers. Their platform also automates scheduling for logistics service providers between carriers, shippers and consignees via their industry-leading 3-way scheduling solution. Velostics has a proven track record of minimizing manual tasks, errors, delays and demurrage, and increasing operational efficiency and throughput. Key Takeaways: Beyond the Yard: How Velostics Streamlines Scheduling Velostics automates scheduling for shippers, carriers, and logistics providers to avoid late shipments and detention charges. Velostics helps optimize appointment booking, contactless check-in, and dock management, reducing friction in the handoff process. Velostics champions user-friendly enterprise software, mirroring consumer apps for swift deployment and minimal training. Velostics integrates with existing TMS systems, allowing for frictionless onboarding and quick wins for customers. Velostics' primary customers are shippers, large distribution companies, 3PLs, and brokers with managed transportation offerings. Velostics simplifies driver check-in and rescheduling processes using QR codes and text messaging, accommodating drivers from various linguistic backgrounds. Velostics offers a simple, nimble, and quick-to-deploy yard management solution that integrates with their appointment scheduling, text message-based check-in, and dock management system. Timestamps (00:01:05) Optimizing Truck Scheduling with Velostics (00:07:51) From India to Logistics Tech Entrepreneur (00:12:12) Simplifying Enterprise Software with Consumer-Grade UX (00:17:12) Frictionless Onboarding and Quick Wins (00:18:30) Transforming Managed Transportation with Logistics Tech (00:19:07) Streamlining Dock Scheduling with Contactless Check-in (00:25:40) The Importance of Driver Efficiency (00:26:06) Streamlining Driver Communication with QR Codes (00:30:14) Reducing Labor Costs through Automation (00:31:40) Optimizing Scheduling in a Changing Workforce (00:33:51) Reducing Detention Costs with Automated Tracking (00:36:15) Reducing Inventory Costs and Carbon Footprint (00:39:26) Benchmarking and Scorecards in Supply Chain (00:42:04) Generative AI Empowering Logistics Efficiencies (00:45:41) Simplifying Logistics with Velostics (00:49:04) Simplifying Yard Management with Velostics' Solution (00:52:14) Streamlining Trucking with Drop and Hook (00:53:20) Revolutionizing Yard Management with Velostics' Solution (00:53:50) Streamlining Scheduling with Velostics' Text-Based Solution (00:55:29) Measuring Turn Time for Frictionless Throughput (00:59:02) Solving Handoff Problems in Logistics Learn More About Beyond the Yard: How Velostics Streamlines Scheduling The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. 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The 5 Failures of Final Mile with Jason Burns
05/29/2025
The 5 Failures of Final Mile with Jason Burns
In “The 5 Failures of Final Mile,” and , Host of Last2First Podcast and Insurance Producer at CUI Agency, discuss the common mistakes that final mile companies make. About Jason Burns is a native of New Orleans and a passionate business leader in the final mile transportation industry. He is a 2006 graduate of Vanderbilt University where he was a SEC Academic Honor Roll student-athlete in football and selected as the recipient of the Head Coach’s Dedication Award. After beginning his professional career in the parking industry, Jason returned to his hometown to assume a leadership role in his family’s business enterprises, including Burns Management Group (BMG), Global Parking Systems (GPS), and QCS Logistics (formerly Quick Courier Services, Inc). As a second-generation owner and President of QCS, Mr. Burns led the company’s resurgence by developing new service offerings, implementing a new technology platform, and expanding operations into new markets. These initiatives resulted in record growth and QCS was selected to the Inc. 5000 list as one of America’s fastest growing companies for four consecutive years. QCS was also recognized as a Top 100 Icon of Industry by ICIC (Initiative for a Competitive Inner City) in 2014. In 2020, QCS was acquired by Dropoff Inc, a national same-day delivery company headquartered in Austin, Tx. with operations in over 25 states. In this new role, he served as Dropoff’s Director of Corporate Development, leading the company's M&A efforts. In 2022, Dropoff was ranked #2,607 on the annual Inc. 5000 list of the fastest-growing private companies in America. He recently transitioned into the commercial insurance industry joining CUI Agency, focusing on bringing transportation literacy to owners who are challenged with finding solutions to the increasing cost of insurance. In 2022, Jason was elected as the first African-American President of the Customized Logistics and Delivery Association (CLDA), the nation's leading association for the final mile delivery industry since 1987. He now serves as the Immediate Past President. When he's not on the clock, you can find Jason spending time with his pride and joy; 9-year-old twins Jason Jr. (JJ) and Jordyn (JoJo). He coaches JJ's travel baseball & JoJo’s flag football teams and is one of the loudest dads cheering from the sidelines. By the end of 2024, he launched the Last2First podcast. Through his engaging podcast, Last2First, he extends an open invitation to final-mile enthusiasts, entrepreneurs, and transportation professionals, encouraging a collaborative exploration of strategies, innovations, and stories of transformation. Jason's mission is clear: to share the wealth of knowledge he's accumulated, fostering a community where every member can thrive from last to first. About Last2First Podcast The Last2First (L2F) Podcast, hosted by Jason Burns, is a trusted resource for entrepreneurs, enthusiasts, and leaders in the first, middle, and last-mile delivery industry. Focused on actionable insights and expert interviews, the podcast empowers listeners with inspiring and insightful information to lead their businesses and succeed in this dynamically growing market. Join them as they dive into topics like optimizing delivery routes, enhancing customer satisfaction, navigating regulatory hurdles, and leveraging technology for efficiency. Whether they're a seasoned logistics professional or a business owner looking to improve their operations, Last 2 First offers valuable insights and actionable advice to help them lead their business to success. Key Takeaways: The 5 Failures of Final Mile In “The 5 Failures of Final Mile,” and , Host of Last2First Podcast and Insurance Producer at CUI Agency, discuss the common mistakes that final mile companies make. Understanding the True Cost of Final Mile: Many businesses underestimate the hidden costs associated with final mile delivery, leading to underpriced services and financial strain. Navigating Driver Classification: Properly classifying drivers as employees or independent contractors is crucial to avoid legal issues and ensure compliance in the final mile industry. Strategic Customer Selection: Not all customers are equally valuable. The episode highlights the importance of strategically choosing clients to ensure sustainable growth and profitability. The Impact of Your Services: Recognize the significant impact final mile services have on the overall customer experience, and value your offerings accordingly. Protecting Your Business with Proper Insurance: Adequate and appropriate insurance coverage is essential for mitigating risks and safeguarding your final mile business from unforeseen liabilities. Actionable Insights for Success: Drawing from the expertise shared by Jason Burns, the episode provides practical advice for entrepreneurs and leaders in the delivery industry. Learn More About The 5 Failures of Final Mile The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud with Chris Burroughs
05/28/2025
TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud with Chris Burroughs
In "TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud," and , President and CEO of the Transportation Intermediaries Association (TIA), dive into key industry topics. About Chris Burroughs is the President and CEO of the Transportation Intermediaries Association (TIA), a position he assumed in November 2024. With over 14 years at TIA, he previously served as Vice President of Government Affairs, overseeing legislative and regulatory efforts before Congress and federal agencies. Before joining TIA, Burroughs gained valuable experience on Capitol Hill, working for the House Transportation & Infrastructure Committee and the House Natural Resources Committee. He also served as Director of Government Affairs at the Twenty-First Century Group, advocating for clients in transportation, telecommunications, health care, and defense. Burroughs holds a Bachelor of Science degree in Political Science from Shepherd University in Shepherdstown, West Virginia. About TIA is the professional organization of the $343 billion third-party logistics industry. TIA is the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce. TIA is the voice of transportation intermediaries to shippers, carriers, government officials, and international organizations. Learn more about TIA at Key Takeaways: TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud In "TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud," Joe Lynch and Chris Burroughs, President and CEO of the Transportation Intermediaries Association (TIA), dive into key industry topics. Navigating a Slow Market: An in-depth look at the current state of the over-the-road freight market, and how new tariffs are contributing to ongoing uncertainty and slowness. Post-COVID Market Dynamics: A discussion on the lingering impact of the pandemic on freight volumes and market conditions. The Fight Against Freight Fraud: Discover how TIA is actively advocating with congressmen to combat pervasive freight fraud within the industry. Challenging FMCSA's Proposed Rule: Insights into TIA's efforts to oppose the FMCSA's proposed rule, which seeks to mandate brokers provide records and rates to carriers. TIA's Essential Role: Understanding the critical importance of the Transportation Intermediaries Association in supporting and ensuring the success of its members. Advocacy in Washington: How TIA champions the interests of the logistics industry on Capitol Hill, influencing policy and regulations Protecting Broker Interests: Learn about the specific concerns TIA has regarding the potential burden and implications of the proposed FMCSA rule on brokers. Industry Leadership and Support: Highlighting TIA's commitment to providing resources and a unified voice for the third-party logistics sector. Learn More About TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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RocketFuel: Fintech for Fulfillment with Braden DiCristofano
05/22/2025
RocketFuel: Fintech for Fulfillment with Braden DiCristofano
and discuss RocketFuel: Fintech for fulfillment. Braden is the Co-founder and CEO of Launch Fulfillment and RocketFuel, two high-growth companies transforming the logistics and fintech landscapes. About Braden DiCristofano is the Co-founder and CEO of Launch Fulfillment and RocketFuel, two high-growth companies transforming the logistics and fintech landscapes. Raised in Pleasant Grove, Utah, he served a two-year mission in Jacksonville, Florida, before attending Ensign College. Braden began his career in sales, gaining nine years of experience in sales and leadership—skills that laid the foundation for his entrepreneurial ventures. At Launch Fulfillment, he leads a tech-driven logistics company focused on premium, scalable fulfillment solutions for ecommerce brands. Through RocketFuel, he’s addressing one of the industry’s biggest challenges: cash flow. By integrating fintech with fulfillment operations, RocketFuel helps merchants unlock working capital and streamline growth. Braden’s leadership is defined by strategic vision, operational rigor, and a relentless focus on solving real-world problems for modern ecommerce businesses. His mission is clear: build industry-defining platforms that power sustainable growth across the logistics and financial ecosystems. About Launch Fulfillment . operates as a premier third-party logistics (3PL) provider, offering comprehensive ecommerce fulfillment services that empower businesses to scale their operations without needing significant infrastructure investments. Recognized as the 10th fastest-growing logistics company on the 2024 Inc. 5000 list, its smart warehousing and 3PL fulfillment solutions enable same-day order processing, streamlined Amazon FBA prep services, and a robust global shipping network that virtually guarantees on-time delivery. The company takes a technology-driven approach, featuring real-time inventory tracking integrated with over 150 ecommerce platforms. Specialized offerings include subscription box fulfillment, custom kitting and assembly, and eco-friendly packaging solutions for D2C brands. By leveraging its cloud-based software and automated shipping rate optimization, clients can experience up to a 40% reduction in shipping costs while maintaining seamless omnichannel fulfillment capabilities for both B2B and retail distribution channels. Key performance indicators for Launch Fulfillment include a 99.998% accuracy rating and a 98.2% on-time delivery dispatch for B2C orders. It maintains fulfillment locations in Utah, Kentucky, and the U.K., and operates with 7-day-a-week fulfillment, reflecting its commitment to efficiency and client success. About RocketFuel Parcel Recharge helps 3PL providers and Fulfillment Centers address cash flow challenges by offering innovative solutions that ensure consistent revenue streams. Through automated parcel auditing, RocketFuel keeps 3PLs whole on the back end, identifying discrepancies and securing that money. This approach not only provides 3PLs with the cash flow and solutions needed for continued growth, but it also enhances the experience for the brands they serve. Key Takeaways: RocketFuel: Fintech for Fulfillment and discuss RocketFuel: Fintech for fulfillment. Braden is the Co-founder and CEO of Launch Fulfillment and RocketFuel, two high-growth companies transforming the logistics and fintech landscapes. Global Ecommerce Powerhouse: Launch Fulfillment provides end-to-end ecommerce fulfillment, from secure, climate-controlled warehouses to rapid worldwide shipping, driving your business forward. Streamlined Logistics, Effortless Growth: Launch Fulfillment's proven four-step process—from manufacturer receipt to advanced warehousing, seamless platform integration, and precise pick, pack, and ship—ensures products reach customers efficiently, every time. Scale Your Brand, Your Way: Launch Fulfillment offers flexible solutions, including Amazon FBA prep, intricate subscription box fulfillment, custom kitting, and eco-friendly packaging, all designed to grow with your brand. Strategic Locations, Unmatched Reach: With facilities in Utah, Kentucky, and the UK, Launch Fulfillment establishes a powerful global presence, providing strategic advantages and expansive reach for diverse ecommerce operations. The advantages of working with RocketFuel, the fintech solution for fulfillment companies: Optimizes 3PL Cash Flow: RocketFuel offers a modern solution for Third-Party Logistics (3PL) providers. Its "rechargeable" metering system enables customer prepayments, eliminating 3PL capital outlays and ensuring consistent cash flow. Automates Revenue Enhancement: The platform automates parcel auditing to recover lost revenue from adjustments and facilitates easy rate markups. This allows 3PLs to customize shipping rates and maximize profitability across all carriers. Seamless Integration and Analytics: RocketFuel integrates with over 40 WMS, OMS, and shipping systems, ensuring smooth operations. It also provides vital analytics for both 3PLs and their customers, aiding growth. Proven, Industry-Specific Solution: Developed from a 3PL's own experience, RocketFuel addresses common challenges like late payments. It has processed millions of shipments, significantly boosting cash flow for users, demonstrating its commitment to 3PL financial success. Learn More About RocketFuel: Fintech for Fulfillment The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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The Container Payment Portal and the Rise of AI in Freight with Jake Hoffman
05/20/2025
The Container Payment Portal and the Rise of AI in Freight with Jake Hoffman
and discuss the container payment portal and the rise of AI in freight. Jake is the Chief Technology Officer of Gnosis Freight, a logistics tech company focused on the lifecycle of a shipping container as it moves around the world. About Jake Hoffman is the Chief Technology Officer of Gnosis Freight, a logistics tech company focused on the lifecycle of a shipping container as it moves around the world. He has led the engineering team since the company's inception in 2017, bringing a deep understanding of technology and trends in the industry to bear in driving the company's technical strategy. About Gnosis Freight is a leading provider of supply chain visibility and execution software, made available through its proprietary Container Lifecycle Management® (CLM) platform—the world’s first supply chain platform focused on the full lifecycle of your shipping containers. Powered by the most complete, accurate, and low latency container tracking data available, the CLM platform provides logistics professionals with a smarter way to track and manage their containers, from booking until returned empty. Gnosis Freight’s global footprint encompasses a diverse customer base, including top cargo owners (BCOs), ocean carriers, forwarders, truckers, 3PLs, technology providers, and other critical supply chain partners—all utilizing the CLM platform to achieve new levels of efficiency, cost savings, and collaboration within their supply chain. Key Takeaways: The Container Payment Portal and the Rise of AI in Freight Jake Hoffman and Joe Lynch discuss the container payment portal and the rise of AI in freight. Jake is the Chief Technology Officer of Gnosis Freight, a logistics tech company focused on the lifecycle of a shipping container as it moves around the world. Container Lifecycle Management® Platform: Gnosis Freight specializes in its proprietary Container Lifecycle Management® (CLM) Platform, which provides comprehensive visibility and execution software for the entire lifecycle of shipping containers, from booking until they are returned empty. Real-time Container Tracking and Data: The CLM platform is powered by highly accurate and low-latency container tracking data, enabling logistics professionals to efficiently monitor and manage their containers. This real-time data is crucial for optimizing container movements and reducing dwell times. Partnership with PayCargo for Hapag-Lloyd's Container Payment Portal (CPP): Gnosis Freight has integrated its CLM platform with PayCargo's payment network to power Hapag-Lloyd's new Container Payment Portal (CPP). This collaboration aims to streamline import demurrage payments and accelerate cargo movement for Hapag-Lloyd customers in the U.S. AI for Automated Compliance and Invoicing: While not explicitly stated as "AI," the CPP's ability to provide "Automated real-time OSRA-compliant invoice generation based on pickup date" strongly implies the use of intelligent automation or AI to process data, apply rules, and generate compliant invoices efficiently, reducing manual effort and errors. Streamlining Operations and Enhancing Efficiency: The CPP, a result of the Gnosis-PayCargo partnership, offers features like real-time container status updates, seamless electronic payments, and integrated dispute resolution tools. These functionalities are designed to enhance cargo movement efficiency, reduce container dwell times, and improve payment processes for all stakeholders. Addressing Regulatory Compliance: The Container Payment Portal directly addresses compliance with the Ocean Shipping Reform Act of 2022 (OSRA) and the revised demurrage and detention rules from the U.S. Federal Maritime Commission (FMC), simplifying complex regulatory requirements for Hapag-Lloyd customers. Digitalization and Innovation in Shipping: The integration of advanced payment processing with comprehensive container tracking through the CPP represents a significant step forward in the digitalization of the shipping industry, showcasing Gnosis Freight's commitment to delivering innovative logistics technology solutions. Learn More About The Container Payment Portal and the Rise of AI in Freight The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains with Sal Mercogliano
05/15/2025
From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains with Sal Mercogliano
and discuss from ports to politics: decoding tariffs, ocean shipping, and supply chains. Sal is is an associate professor of history at Campbell University in North Carolina and adjunct professor at the U.S. Merchant Marine Academy. About Sal Mercogliano is an associate professor of history at Campbell University in North Carolina and adjunct professor at the U.S. Merchant Marine Academy. He holds a Bachelor of Science in marine transportation from the State University of New York Maritime College, along with a merchant marine deck officer license (unlimited tonnage 2nd mate), a master’s in maritime history and nautical archaeology from East Carolina University, and a Ph.D. in military and naval history from the University of Alabama. Dr. Mercogliano started What's Going on With Shipping on YouTube in March 2021 when the MV Ever Given ran aground in the Suez Canal. Since then, he has grown the channel to 500,000 subscribers and maritime consulting. About What's Going On In Shipping , hosted by Salvatore Mercogliano, Ph.D., is a YouTube channel delivering in-depth analysis of the maritime industry. The channel focuses on maritime industry policy, current events, and history. Dr. Mercogliano examines the world's merchant marines, the international maritime sector, current events in maritime trade, and maritime history. Dr. Mercogliano also consults with companies, organizations, and governmental bodies, offering expert advice on ocean shipping and trade issues. What's Going On In Shipping provides valuable content and expert insights for professionals, enthusiasts, and anyone seeking to understand the complexities of global shipping and maritime affairs. Key Takeaways: From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains Joe Lynch and Dr. Sal Mercogliano delve into "From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains," covering crucial topics such as: Decoding Tariffs: Understand the fundamental definition of a tariff and its direct impact on international trade and the cost of goods. Trump Administration's Tariff Strategy: Explore the intended goals and overarching objectives behind the tariff policies implemented by the Trump administration. Supply Chain Repositioning: Identify the specific supply chains and industries that are likely to undergo significant shifts and adjustments in response to the implemented tariffs. OSRA 2022 Overview: Gain insights into the key provisions and objectives of the Ocean Shipping Reform Act of 2022 and its implications for the maritime industry. Tariffs and Ocean Shipping Interplay: Analyze the direct and indirect ways in which tariffs influence the dynamics of ocean shipping and global trade routes. Political Dimensions of Tariffs: Discuss the broader political motivations and consequences associated with the use of tariffs as a trade policy tool. Future of Global Supply Chains: Consider the long-term implications of tariffs and related policies on the resilience, efficiency, and geographical distribution of international supply chains. What's Going On In Shipping: Discover insights into Salvatore Mercogliano's popular YouTube channel, "What's Going On In Shipping," which provides in-depth analysis of maritime policy, current events, and history. Expert Maritime Analysis: Learn how Dr. Mercogliano leverages his extensive background in maritime history and the merchant marine to offer expert commentary and analysis on global shipping trends and events on his . Learn More About From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Delivering the Drinks: Streamlining Beverage Transportation with Kristina Bernarducci
05/13/2025
Delivering the Drinks: Streamlining Beverage Transportation with Kristina Bernarducci
and discuss delivering the drinks: streamlining beverage transportation. Kristina is the Director of Operations at Bettaway, a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Kristina and the Bettaway team are big supporters of Wreaths Across America. About Kristina Bernarducci isn’t just building partnerships—she’s building community. As Director of Operations at Bettaway and Director of Business Development at PalletTrader, Kristina brings energy, creativity, and a drive for results to the world of logistics and supply chain. Her approach blends data-driven strategy with a human touch, helping companies solve complex problems while creating space for collaboration. With over a decade of experience in operations, Kristina is known for turning opportunities into long-term growth. She’s led high-impact initiatives, scaled client relationships, and helped new brands get their product to market. Kristina is a passionate philanthropist and channels her influence into causes that matter. She plays an active role in campaigns like Wreaths Across America and supports initiatives for organizations such as WeMake, which empowers adults with autism through creativity and inclusion. Whether she’s hosting charity golf tournaments or hosting Rutgers University Supply Chain students with a tour of the manufacturing facility, Kristina believes business should always be a force for good. About Bettaway is a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Founded in 1981, Bettaway has evolved from a local beverage distributor into a comprehensive logistics provider. The company operates five distinct entities that collaborate to deliver end-to-end supply chain services: Bettaway Traffic Systems, Inc.: Provides third-party logistics (3PL) services, offering clients a complete managed services solution. Bettaway Pallet Systems, Inc.: Offers national pallet management services, acting as a single source for pallet supply, retrieval, and tracking. Bettaway Beverage Distributors, Inc.: Operates a modern, technologically advanced fleet of 150 tractors and 900 food grade dry vans, providing dependable support to logistics and pallet divisions. Bettaway West, Inc.: Expands the company’s reach with assets and an office in Buena Park, California. BevDS: equipped to handle e-commerce fulfillment, variety packing, and distribution services. Committed to community engagement, Bettaway supports various organizations, including the Douglas Developmental Disabilities Center, Rutgers University Center for Adults with Autism and . About Wreaths Across America is an American nonprofit organization established in 2007 by wreath producer Morrill Worcester, assisted by veterans and truckers. Its primary activity is distributing Veteran’s wreaths for placement on graves in military cemeteries. In December 2008, the United States Senate agreed to a resolution that designated December 13, 2008, as Wreaths Across America Day. Subsequent National Wreaths Across America Days have been designated on the second or third Saturday of December. What began in 1992 with a trailer load of wreaths, decorated by volunteers and laid at the graves of fallen soldiers at Arlington National Cemetery has now become a national organization with over 3,700 participating locations – all focused on the mission to REMEMBER the fallen; HONOR those who serve; TEACH our children the value of freedom. Key Takeaways: Delivering the Drinks: Streamlining Beverage Transportation Kristina Bernarducci and Joe Lynch discuss delivering the drinks: streamlining beverage transportation. Kristina is the Director of Operations at Bettaway, a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Here are some challenges that Bettaway faces in streamlining beverage transportation: A Legacy Built on Beverage Expertise: For decades, Bettaway has been a leading force in transportation and logistics, carving out a specialized niche within the intricate world of the beverage supply chain. Strategic Partnership with Arizona Ice Tea: Bettaway's long-standing and crucial partnership with Arizona Ice Tea underscores their ability to handle the high-volume and specific logistical needs of a major beverage producer. End-to-End Solutions Tailored for Beverage: From managing vast inventories to ensuring timely distribution, Bettaway provides comprehensive logistics solutions that are specifically designed to support the unique demands of the beverage industry, as evidenced by their work with Arizona Ice Tea. Driving Efficiency Through Innovation: By employing advanced technology and data-driven insights, Bettaway optimizes transportation routes and streamlines warehouse operations, ensuring cost-effective and efficient delivery of products like Arizona Ice Tea. Unwavering Commitment to Quality and Compliance: Understanding the importance of product integrity, Bettaway maintains rigorous quality control and adheres to all necessary regulations, safeguarding the consistent quality of beverages like Arizona Ice Tea throughout the supply chain. Extensive North American Reach: Bettaway's robust network across North America provides the scale and flexibility required to effectively distribute high-demand beverages like Arizona Ice Tea to a wide range of markets. More Than a Vendor, a Strategic Ally: Bettaway operates as a true partner, working closely with clients like Arizona Ice Tea to understand their evolving needs and provide customized logistics strategies that contribute to their continued success. Wreaths Across America is an American nonprofit organization established in 2007 by wreath producer Morrill Worcester, assisted by veterans and truckers. Its primary activity is distributing Veteran’s wreaths for placement on graves in military cemeteries. Learn More About Delivering the Drinks: Streamlining Beverage Transportation The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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REPOST: Global Giants: ICAT Moves the World's Largest Cargo with Chris Cser
05/08/2025
REPOST: Global Giants: ICAT Moves the World's Largest Cargo with Chris Cser
and discuss global giants - ICAT moves the world's largest cargo. Chris is the Director of Operations at ICAT Logistics Detroit where they handle the shipments that other companies don't, can't, and won't. Summary: Global Giants: ICAT Moves the World's Largest Cargo In this podcast, Chris Cser, Director of Operations at ICAT Logistics, takes us on a journey through the complex world of global logistics. Founded in 1992 in Baltimore, ICAT Logistics has expanded across the United States and Europe, specializing in handling unusual, high-value, and oversized freight that often falls outside the scope of standard containerized shipping. Chris shares his personal story of entering the logistics industry and delves into the intricacies of project cargo, from moving entire assembly lines across continents to navigating the challenges of transporting oversized, heavy, and hazardous materials. He also discusses the importance of having a logistics partner with global expertise and the ability to provide flexible shipping options in the face of unexpected disruptions. Throughout the podcast, Chris emphasizes the need for companies to ensure compliance and ethical practices in their global supply chains, highlighting the severe consequences of non-compliance in today's transparent world. Finally, he touches on his company's role as the preferred logistics carrier for the National Guard and their involvement in upcoming events. #ProjectCargoLogistics #GlobalTransportationExpertise #SpecializedFreightSolutions About Chris Cser ’s expertise in global logistics is tied to his experience growing up and marrying into a military family. That background has helped him build the skills to develop a worldwide network of trusted partners over the past three decades. His leadership in international logistics is enhanced by his continuous education including extensive travel in Europe, Asia, Mexico and the Middle East to see port operations for himself. In his off hours, Chris is a sports enthusiast who enjoys cooking. As the father of a son with Coffin Siris Syndrome, Chris devotes significant time to advocating on behalf of people with CSS and Autism. About ICAT Logistics Detroit is family-owned and operated and has been since its inception more than 30 years ago when it was created to ensure safe, secure and timely delivery of goods. Customers have come to depend on the experience, knowledge and capabilities of ICAT Logistics Detroit and its established partnerships around the world. Their team always finds a way to get the job done. It’s the result of years of working together and building a worldwide network of resources and relationships to solve complex shipping challenges. The experts at ICAT Logistics Detroit know that every shipment is mission critical to our customers, who represent a wide range of companies from multinationals to family-owned enterprises and start-ups. We think through the critical details so that they don’t have to. The best routes. The most efficient modes of transport. Getting through customs. Packaging bulky loads. Warehousing, if necessary. Key Takeaways: Global Giants: ICAT Moves the World's Largest Cargo Discover how ICAT Logistics has expanded across the United States and Europe over the past 30 years. Learn about the complexities of handling unusual, high-value, and oversized global transportation. Explore the challenges and regulations involved in transporting oversized, heavy, and hazardous materials. Understand the importance of precise project management and sequencing when moving entire assembly lines and manufacturing equipment. Gain insights into the evolving regulations and safety concerns surrounding the transportation of lithium batteries. Recognize the significance of having a logistics partner with global expertise and flexible shipping options. Appreciate the complexities of moving freight internationally, including regulations, customs clearance, and multiple parties involved. Timestamps (00:00:02) ICAT Moves the World's Largest Cargo (00:01:52) Navigating the Challenges of Global Logistics (00:03:14) Chris Cser's Journey into Logistics (00:04:44) Defining Project Cargo: High Value, High Consequences (00:07:05) Moving Manufacturing Equipment Across the Globe (00:08:51) Moving Big, Bold, and Hazardous Freight (00:13:14) Lithium Batteries: A Hot Topic in Freight (00:19:18) International Customs can be Challenging (00:19:48) Navigating Global Logistics Challenges with Flexibility (00:26:06) Navigating the Complexities of Global Logistics (00:29:32) Ensuring Compliance in Global Supply Chains (00:32:18) Navigating the Complexities of Project Cargo (00:37:56) National Guard Logistics with Chris Cser Learn More About Global Giants: ICAT Moves the World's Largest Cargo The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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The People-First Approach to Funding the Future of Logistics with Michael Sachaj
05/06/2025
The People-First Approach to Funding the Future of Logistics with Michael Sachaj
and discuss the people-first approach to the future of logistics. Michael is a Partner at Hyde Park Angels (HPA), a leading early-stage investor based in Chicago. About Michael Sachaj is a Partner at HPA and manages and supports HPA’s investment opportunities through their lifecycle. Michael has led investment in a number of HPA’s top performing investments including ShipBob, FourKites, Paccurate, and Digit. Prior to joining HPA in 2013, Michael attended Northwestern University and worked at strategy consulting firm Booz Allen Hamilton supporting various government clients in the Pentagon. Michael is an avid sneakerhead, new dad, and fluent in Polish. About HPA is a leading early-stage investor based in Chicago. HPA's People First model leverages world-class operating expertise, a powerful business network, and venture capital to fuel startup success. HPA’s extensive network of 150+ members—comprising entrepreneurs, executives, and venture capitalists—provides strategic value to entrepreneurs by offering expertise and connections to foster growth and innovation. Key Takeaways: The People-First Approach to Funding the Future of Logistics Michael Sachaj and Joe Lynch discuss the people-first approach to the future of logistics. Michael is a Partner at Hyde Park Angels (HPA), a leading early-stage investor based in Chicago. Hyde Park Angels (HPA) is a prominent early-stage investment group based in Chicago, known for its people-first approach to investing. Positioning HPA in a Thriving Investment Ecosystem: Chicago’s early-stage funding market is more vibrant and competitive than ever, reflecting the strength and momentum of the region’s innovation economy. In response, HPA is leaning into this opportunity by elevating its brand and deepening its bench of experienced investors. By combining capital with meaningful industry access and hands-on support, HPA is increasingly positioned as a partner of choice for ambitious founders. Integrating Capital with Strategic Expertise: HPA is committed to delivering more than just capital—it provides startups with access to strategic guidance from experienced investors across a wide range of industries. By thoughtfully aligning portfolio companies with members who bring relevant expertise, HPA ensures that founders receive meaningful, tailored support. This deliberate approach strengthens outcomes and reinforces HPA’s role as a high-impact partner in early-stage growth. People-First Investment Philosophy: HPA stands out by prioritizing relationships over transactions. By aligning investors who bring deep operational and industry experience with entrepreneurs, HPA creates a mentorship-driven ecosystem that goes beyond capital—turning passive funding into strategic partnership. This approach builds long-term value and attracts high-quality startups. Robust Midwest Deal Flow and Ecosystem Ties: Located in Chicago, HPA leverages its geographic advantage to tap into the Midwest’s growing startup ecosystem. With strong ties to local universities, accelerators, and business leaders, HPA gains early access to promising ventures often overlooked by coastal VCs, giving it a unique sourcing edge. Learn More AboutThe People-First Approach to Funding the Future of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Tech-Driven Drayage: A PortPro Perspective with Corey Abbott
05/01/2025
Tech-Driven Drayage: A PortPro Perspective with Corey Abbott
and discuss tech-driven drayage: a PortPro perspective. Corey is the Chief Growth Officer and his team lead enterprise initiatives at PortPro, an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. About Corey Abbott , Chief Growth Officer and his team lead enterprise initiatives at PortPro, focusing on developing comprehensive products designed to enhance the customer experience, guided by their needs and feedback. Corey spent over a decade at STG Logistics, the nation's leader in containerized freight, and XPO Logistics, where he built operational, financial, and back-office solutions to help companies and users across the globe. He also partnered with companies across multiple industries and modes of transportation (OTR, Drayage, Intermodal, Global forwarding, LTL, Supply Chain Warehousing/ Transloading, Expedited Air, Road, and Water). He held roles of CIO, Intermodal, and Drayage, and most recently, Chief Product Officer. He holds a Master’s degree in accounting and finance from the University of North Carolina at Charlotte. About PortPro is an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. Its flagship TMS platform streamlines order entry, dispatch management, container tracking, communication, appointment-setting, accounts receivable, accounts payable, reporting, AI-driven features, and more for our customers - who can then provide full transparency and better service to their customers. Visit for more information and to schedule a demo. Key Takeaways: Tech-Driven Drayage: A PortPro Perspective Corey Abbott and Joe Lynch discuss tech-driven drayage: a PortPro perspective. Corey is the Chief Growth Officer and his team lead enterprise initiatives at PortPro, an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. Drayage carriers and brokers face the following challenges: Operational Inefficiencies & Lack of Real-Time Visibility: Difficulty managing complex drayage processes and tracking critical information (containers, status, appointments) leads to wasted time, errors, and increased costs. Manual Processes & Poor Communication Hindering Productivity: Reliance on outdated methods for order entry, scheduling, invoicing, and communication creates administrative burdens, slows down operations, and limits collaboration. Stuck with Outdated Tech or Ill-Suited Systems: Drayage carriers and brokers often face a dilemma: either wrestle with legacy TMS platforms that hinder integration and lack modern AI, or try to force-fit traditional TMS solutions missing crucial drayage-specific features like appointment management. Missing the Mark on Drayage Needs: Existing TMS options frequently fail to address the unique complexities of drayage, lacking the specialized fields and functionalities required for efficient appointment scheduling, container tracking, and overall drayage operation PortPro customers enjoy the following advantages: PortPro’s platform, is a cloud-based TMS (Transportation Management System) built specifically for drayage operations. It streamlines everything from dispatching and invoicing to document management and container tracking, offering users a centralized platform that eliminates manual workflows and siloed systems. Automated Workflows and Real-Time Visibility: With features like EDI/API integrations, automated billing, and GPS-based container tracking, PortPro empowers carriers and brokerages with real-time operational visibility and faster decision-making. This reduces delays, improves on-time performance, and boosts overall efficiency — critical in an industry where time is money. Compliance and Scalability at the Core: PortPro’s technology is designed to adapt to regulatory complexities like AB5 and environmental compliance laws. It helps companies stay ahead of legal changes while scaling their operations without needing to invest heavily in back-office expansion. This makes it especially valuable for mid-sized drayage companies aiming to grow. Specialized AI Agents & Optimizers: PortPro launches AI-powered tools integrated directly into their TMS, offering targeted automation for specific drayage workflows like spreadsheet updates and empty container returns, accessible via an AI Marketplace and customizable chat interface. Key AI Features for Efficiency: The initial rollout includes "AI Chat" for real-time data queries, "Spreadsheet AI Agents" for automatic data synchronization with Excel and Google Sheets, and "Empty Return Agents" to automate the often cumbersome process of managing empty container returns. Addressing Drayage's Manual Inefficiencies: These AI innovations directly tackle the significant administrative burdens in drayage, which can account for up to 20% of operating costs, freeing up operations teams to focus on more strategic and customer-centric activities. Learn More About Tech-Driven Drayage: A PortPro Perspective The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Carrier Sales Teams Are Being Run the Wrong Way with Brent Evens
04/29/2025
Carrier Sales Teams Are Being Run the Wrong Way with Brent Evens
and discuss how carrier sales teams are being run the wrong way. Brent is the Co-founder of NextBoard, a carrier sales platform purpose-built for freight brokerages. About Brent Evens is the Co-founder of NextBoard, a freight tech startup helping brokers streamline carrier sales and build stronger, more efficient networks. He brings a diverse background in logistics, SaaS, and product strategy—including time at Delta Air Lines, where he worked on digital product initiatives that improved customer experience and operational performance. Before launching NextBoard, Brent also held leadership roles in product and growth at other startups, focusing on solving operational challenges and modernizing how freight teams work. Based in Georgia, Brent is passionate about helping logistics companies scale smarter by leveraging better tools, data, and processes—and he's always up for a conversation about the future of freight, carrier relationships, or a good pickleball match. About NextBoard is a carrier sales platform purpose-built for freight brokerages. Designed to replace spreadsheets, manual processes, and scattered carrier data, NextBoard acts as a CRM for broker-carrier relationships. The platform enables reps to centralize carrier profiles, automate freight matching, send digital offers, and improve visibility into engagement—all in one place. NextBoard helps brokerages reduce their reliance on load boards, increase carrier utilization, and operate more efficiently. Whether a brokerage is looking to grow strategically or simply tighten up day-to-day operations, NextBoard gives teams the tools they need to move faster and smarter in a highly competitive market. Key Takeaways: Carrier Sales Teams Are Being Run the Wrong Way Brent Evens and Joe Lynch discuss how carrier sales teams are being run the wrong way. Brent is the Co-founder of NextBoard, a carrier sales platform purpose-built for freight brokerages. Brent thinks that carrier sales teams are making the following mistakes: Disorganized Carrier Data: Scattered carrier info hinders comprehensive understanding and relationship building. Ineffective Freight Matching ("Post and Pray"): Over-reliance on load boards and manual processes wastes time and underutilizes networks. Manual Sales Processes: Repetitive tasks limit time for relationship building and strategic activities. Lack of Performance Insights: Limited data on carriers prevents informed decisions about selection and improvement. Carrier sales teams that use NextBoard gain the following advantages: AI-Driven Freight Matching and Workflow Automation: NextBoard leverages artificial intelligence to analyze historical data and current market conditions, enabling smart freight matching that prioritizes trusted carriers based on lane preferences, equipment types, and performance history. This automation streamlines repetitive tasks such as quote collection and carrier follow-ups, freeing up representatives to focus on strategic relationship-building activities. Comprehensive Carrier Profiles and Performance Analytics: The platform provides 360° carrier profiles that include equipment types, lane preferences, rate history, and performance metrics. Real-time analytics offer insights into carrier performance, allowing brokerages to identify their most reliable partners and make data-driven decisions to optimize their carrier network Seamless Integration with Major TMS and Compliance Monitoring: NextBoard integrates seamlessly with all major Transportation Management Systems (TMS), eliminating the need for double data entry and ensuring a unified workflow. Additionally, it offers compliance monitoring by automatically tracking carrier insurance, authority status, and safety scores, thereby reducing fraud risk and enhancing operational efficiency. Learn More About Carrier Sales Teams Are Being Run the Wrong Way The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain with Briana Birkholz
04/25/2025
Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain with Briana Birkholz
and discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. Briana is the Vice President of Product Management for the 3PL market segment at SPS Commerce, the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. About Briana Birkholz is the Vice President of Product Management for the 3PL market segment at SPS Commerce. With a passion for overcoming supply chain and logistics challenges, Briana is committed to addressing the distinct needs of customers through comprehensive, full-service solutions. Briana’s extensive experience in driving innovation, strategic development and execution consistently delivers outstanding results for third-party logistics companies. About SPS Commerce is the world’s leading retail network, connecting trading partners across the globe to optimize supply chain operations for all stakeholders in the retail ecosystem. The company enables data-driven partnerships through innovative cloud-based technology, customer-centric service, and a team of accessible industry experts—allowing clients to focus on their core business. With over 45,000 recurring revenue customers spanning retail, grocery, distribution, supply, manufacturing, and logistics, SPS Commerce powers a vast and growing global retail network. Key Takeaways: Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain Briana Birkholz and Joe Lynch discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. The hidden enemies include the following: Inconsistent Time to Revenue: The Silent Growth Killer - Lengthy onboarding processes erode cash flow and strain customer relationships, highlighting evolving customer expectations. SPS Commerce's "plug-and-play" solutions drastically reduce onboarding time from months to days. The Cost of Chaos: Inconsistent Order Intake - Managing orders through disparate channels (phone, email, portals, PDFs) breeds errors and jeopardizes SLAs due to human error. SPS Commerce standardizes order formats for improved efficiency and control. Decoding Retailer Complexity: Unravel the challenges of adhering to intricate retailer requirements (packing slips, labels, routing guides, ASN timing) and the costly consequences of non-compliance (chargebacks, damaged relationships, lost shelf space). SPS Commerce automates document generation and validation to ensure first-time compliance. SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. SPS Commerce brings the following advantages: Industry Leader in Cloud-Based EDI Solutions: SPS Commerce specializes in cloud-based supply chain management, helping retailers, suppliers, and logistics providers automate and streamline their operations through advanced EDI and data analytics tools. Demonstrated Consistent Growth as a High-Performing Public Company: SPS Commerce has a long and consistent track record of growth, primarily organic, underscoring its position as a strong performer on NASDAQ (ticker: SPSC). Global Presence with Local Support: Headquartered in Minneapolis, SPS has expanded internationally with offices in major cities like Toronto, Melbourne, Amsterdam, and Hong Kong, supporting a worldwide customer base with localized service. Growth via Smart Acquisitions: Strategic buys like Data Masons, InterTrade, and SupplyPike have allowed SPS to broaden its tech stack and deepen its value across the retail supply chain ecosystem. Recognized for Culture and Innovation: Known for its positive workplace environment, SPS was ranked the best large workplace in Minnesota in 2015 and continues to invest in talent and innovation to drive forward-thinking supply chain solutions. Learn More About Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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The Strategic COO: Navigating Disruption and Driving Change with Suketu Gandhi
04/23/2025
The Strategic COO: Navigating Disruption and Driving Change with Suketu Gandhi
and discuss the strategic COO: navigating disruption and driving change. Suketu is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. About Suketu Ghandi is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. Based in Chicago, his expertise covers a wide range of operations topics, with an emphasis on end-to-end supply chains and their redesign for four critical purposes, growth, cost, resilience, and sustainability. Noting that the key to maximizing their effectiveness lies in the combination of human intelligence, AI, and automation, he underpins this with a deep understanding of how global operations work. Suketu’s passion for operations work goes back to the earliest days of his career with a major retailer. Now, he puts this knowledge to work for clients throughout the consumer and retail space. Suketu is frequently published on operations transformation topics in outlets such as HBR, MIT Sloan Management Review, and The Wall Street Journal. About Kearney Since 1926, has been a leading management consulting firm and trusted partner to three-quarters of the Fortune Global 500 and governments around the world. With a presence across more than 40 countries, our people make us who we are. We work impact first, tackling your toughest challenges with original thinking and a commitment to making change happen together. By your side, we deliver—value, results, impact. To learn more about Kearney, please visit . Key Takeaways: The Strategic COO: Navigating Disruption and Driving Change Kearney's third annual COO survey, in collaboration with AWS, reveals that while COOs anticipate organizational growth in 2025, they foresee significant hurdles related to skills gaps and execution challenges. The research highlights key findings from the survey of over 120 senior operations leaders, indicating a shift in priorities from pure cost efficiency to a more balanced strategy emphasizing innovation, risk management, and the integration of technologies like GenAI in supply chains. The purpose of the survey is to identify the major concerns and strategic shifts among COOs, revealing an "execution gap" and a critical need to address skill shortages and proactively manage risks in an increasingly uncertain global environment. Global & Legacy Powerhouse: Founded in 1926 and headquartered in Chicago, Kearney is a top-tier management consulting firm with a presence in 40+ countries, serving Fortune Global 500 clients across industries. Strategic Expertise at the Core: Renowned for excellence in strategic operations, sourcing, procurement, and transformation — Kearney consistently ranks among global leaders in these areas. Forward-Thinking Insights: Through thought leadership like the FDI Confidence Index and Global Business Policy Council, Kearney shapes conversations on global economics, innovation, and disruption. People-First, Impact-Driven: With a culture rooted in collaboration, inclusion, and purpose, Kearney focuses on delivering measurable change while fostering a diverse and empowered workforce. Learn More About The Strategic COO: Navigating Disruption and Driving Change The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Unpacking Cargo Theft: Trends and Solutions with Danielle Spinelli
04/17/2025
Unpacking Cargo Theft: Trends and Solutions with Danielle Spinelli
and discuss unpacking cargo theft: trends and solutions. Danielle serves as Account Executive at Descartes MyCarrierPortal, the leading solution for carrier identity, onboarding, and monitoring in transportation. About Danielle Spinelli is an Account Executive at Descartes MyCarrierPortal. With a decade of experience in the logistics and transportation industry, Danielle brings a wealth of knowledge and expertise in carrier sales and vetting. Having worked as a Carrier Sales Broker for 8 years, Danielle honed a deep understanding of the supply chain and transportation landscape, building strong relationships with carriers and specializing in vetting and compliance. For the past two year, Danielle has been a key member of the team at MyCarrierPortal, specializing in carrier vetting. In this role, Danielle focused on educating customers how to properly review carriers to ensure that every carrier meets compliance standards to prevent brokers/shippers from being a victim of fraud. About MyCarrierPortal is the industry’s most trusted platform for carrier onboarding, fraud prevention, and compliance. Built for freight brokers, 3PLs, and shippers, it streamlines carrier qualification, automates insurance monitoring, and reduces risk—enabling faster, more secure freight operations across the industry’s largest active carrier network. Key Takeaways: Unpacking Cargo Theft: Trends and Solutions Join Danielle Spinelli, the CHP Cargo Theft Task Force, and TIA’s Daniel Hoff for an exclusive webinar on the rise of organized freight crime. Learn about real-world investigations, emerging fraud trends, and how stronger laws—and your support—can help fight back. . Hear directly from the California Highway Patrol’s Cargo Theft Task Force as they expose how organized criminal networks operate—and the real-world investigative methods turning the tide. . Discover how new legislation could help crack down on freight fraud, and learn practical steps you can take to protect your business, support law enforcement, and drive industry change. . Streamlined Carrier Onboarding: Utilizes the proprietary Intellivite system to invite and onboard carriers swiftly, often completing the process in as little as 5 minutes. This efficiency reduces administrative burdens and accelerates operations. Advanced Fraud Prevention: Employs proactive tools to safeguard against identity fraud and double brokering, including real-time fraud alerting through AI-enabled location tracking, ensuring the authenticity of every carrier. Automated Insurance Monitoring: Maintains a comprehensive Certificate of Insurance (COI) warehouse, preloading COIs 95% of the time during onboarding, and continuously monitors insurance status to ensure carriers are properly insured. Custom Risk Assessments: Provides tailored risk evaluations to verify carrier reliability, integrating seamlessly into existing Transportation Management System (TMS) workflows for efficient decision-makin. Incident Reporting and Community Alerts: Features a community-driven incident reporting system that centralizes fraud alerts and streamlines carrier vetting, enhancing transparency and trust within the network. Seamless Integration with TMS Platforms: Integrates with various TMS platforms like Descartes MacroPoint and Aljex, allowing for automatic carrier registration and real-time compliance updates, thereby enhancing operational efficiency. Continuous Compliance Monitoring: Offers ongoing monitoring of carrier compliance, including daily checks of insurance and Federal Motor Carrier Safety Administration (FMCSA) authority statuses, ensuring that all carriers meet required standards. Learn More About Unpacking Cargo Theft: Trends and Solutions The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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REPOST: Booking More Loads Using AI with Anthony Sutardja
04/15/2025
REPOST: Booking More Loads Using AI with Anthony Sutardja
and discuss booking more loads using AI. Anthony is the CEO and co-founder of , the leading truckload capacity management platform for freight brokers. About Anthony Sutardja As CEO & co-founder of Parade, leads product vision and strategy to enable logistics service providers to work smarter and faster with modern tools. His background in artificial intelligence, big data processing, and freight brokerage enables companies partnering with Parade to accelerate digital transformation by innovating with the status quo. Prior to , Anthony worked on a small team at Uber tasked with high growth projects including the automation of driver background checks. Anthony has also worked at Yelp building user signup flows at scale, and has worked at the U.S. Department of Energy building resource frameworks for the nation’s supercomputers. Anthony earned both his Master of Engineering and Bachelor of Science degrees from the University of California, Berkeley in Electrical Engineering and Computer Sciences, with a focus on human-computer interaction and database systems. Anthony resides in and is a native of the San Francisco Bay Area, where he enjoys sailing and exploring California. About Parade is the leading truckload capacity management platform for freight brokers. Top freight brokerages build dedicated digital capacity and book more loads using Parade. Parade integrates with existing tools to source capacity, match freight, and manage relationships. Brokerages using Parade reutilize carriers, streamline workflows, price competitively, and automate load-bookingings. Learn More About Booking More Loads Using AI The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Beyond The Rails and Roads: The State of Intermodal with Anne Reinke
04/10/2025
Beyond The Rails and Roads: The State of Intermodal with Anne Reinke
and discuss beyond the rails and roads: the state of intermodal. Anne is the President & CEO at the Intermodal Association of North America (IANA), North America's leading industry trade association representing the combined interests of the intermodal freight industry. About Anne Reinke became the Intermodal Association of North America’s third President & CEO in December of 2024. Immediately preceding her appointment at IANA, Anne was President & CEO of the Transportation Intermediaries Association for four years. Anne has a long career in transportation policy, with a stint at the Association of American Railroads, 16 years at CSX Corporation, eight of which as Vice-President for Government Affairs, and a political appointment as a Deputy Assistant Secretary at the U.S. Department of Transportation. She received a B.A. from Rice University in Houston, TX and a J.D. from Wake Forest School of Law in Winston-Salem, NC. She is a Washington, DC native; she, her husband, her two sons and her dog live in Alexandria, VA. About Intermodal Association of North America (IANA) is North America's leading industry trade association representing the combined interests of the intermodal freight industry. IANA's membership roster of over 1,000 corporate members includes railroads; water carriers and stacktrain operators; port authorities; intermodal truckers and over-the-road highway carriers; intermodal marketing and logistics companies; and suppliers to the industry such as equipment manufacturers, intermodal leasing companies and technology firms. IANA's associate (non-voting) members include shippers, academic institutions, public sector organizations and non-profit associations. Key Takeways: Beyond The Rails and Roads: The State of Intermodal Industry Representation: IANA is North America's leading trade association representing the combined interests of the intermodal freight industry, encompassing railroads, water carriers, port authorities, intermodal truckers, logistics companies, and equipment suppliers. Extensive Membership: The association boasts a diverse membership of over 1,000 corporate members, including Class I, short-line, and regional railroads; water carriers and stacktrain operators; port authorities; intermodal truckers; over-the-road highway carriers; intermodal marketing and logistics companies; and suppliers such as equipment manufacturers, leasing companies, and consulting firms. Mission and Vision: IANA's mission is to promote the growth of efficient intermodal freight transportation through innovation, education, and dialogue. Its vision includes advocating for the benefits of intermodal transportation, providing a neutral forum for industry stakeholders, influencing legislative and regulatory environments, promoting efficient business processes, and delivering excellence through its operations. Educational Initiatives: In collaboration with academic institutions like the Delft University of Technology and the University of Maryland Smith School of Business, IANA offers an online intermodal course comprising eight modules that cover various aspects of intermodal operations, benefiting both newcomers and seasoned professionals in the industry. Policy Advocacy: IANA actively monitors federal and state legislative and regulatory initiatives affecting the intermodal supply chain, providing education and insights to policymakers to shape favorable policies and regulations for the industry. Annual Intermodal EXPO: The association organizes the Intermodal EXPO, a premier event that brings together industry professionals to explore technological advancements, discuss industry trends, and network with peers. The next EXPO is scheduled for September 15-17, 2025, in Los Angeles, CA. Unified Intermodal Interchange Agreement (UIIA): IANA administers the UIIA, a standardized contract that outlines the rules for the interchange of equipment between intermodal trucking companies and equipment providers, streamlining operations and reducing the need for multiple contracts and insurance filings. Approximately 95% of North American equipment interchanges are managed under the UIIA, with over 13,000 intermodal trucking companies participating. Learn More About Beyond The Rails and Roads: The State of Intermodal The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Stop Selling, Start Influencing: Tom Augenthaler's Logistics Marketing Gameplan
04/08/2025
Stop Selling, Start Influencing: Tom Augenthaler's Logistics Marketing Gameplan
and discuss stop selling, start influencing: Tom Augenthaler's logistics marketing gameplan. Tom helps companies tell stories that make the customer the hero. Having customers and influencers talk positively about your company is one of the best ways to attract and win new business. About Tom Augenthaler is the Founder and CEO of . On the website, shares his ideas and knowledge of influencer marketing with others looking to learn about this powerful strategy. is a pioneer in the space and has been working with influencers since 2007 while with Hewlett Packard, and as a consultant helping corporate clients since 2009. He is an international speaker, corporate trainer, and recognized as one of the Top 50 experts in the field by . writes for several media outlets including Social Media Examiner and Social Media Today. earned a Bachelor of Arts in History from Gettysburg College and a Master of Liberal Arts in English and American Lit from Harvard University. About 551 Media and The Influence Marketer is the best place to learn about B2B influencer marketing. has been helping top brands utilize B2B influencer marketing since 2007, he is a true pioneer in the space. The Influencer Marketer provides lots of free content on influencer marketing and is the place to go for any company looking to start or improve their use of influencer marketing. Tom offers full team training on the many different aspects of the process, one on one mentoring, or strategy calls. He consults digitally and in-person to help B2B businesses build a marketing strategy that is right for them. Key Takeaways: Stop Selling, Start Influencing: Tom Augenthaler's Logistics Marketing Gameplan Expertise in B2B Influencer Marketing: Founded by Tom Augenthaler, who has over a decade of experience in influencer marketing, 551 Media specializes in helping B2B companies leverage influencer relationships to enhance brand visibility and credibility Customized Training Programs: Their Impact Intensives are tailored for B2B marketing and PR teams aiming to implement influencer marketing in-house. These interactive Zoom sessions cover identifying and engaging with influencers, measuring impact, and negotiating sponsored opportunities. Comprehensive Service Packages: 551 Media offers a range of services, including the Quick Start package, which involves leveraging their network of influencers to create long-form content; Impact Intensives for team training; and a Monthly Retainer option for ongoing influencer marketing support. Strategic Process for Brand Engagement: Their approach focuses on adjusting marketing strategies to align with buyer needs, upskilling teams, engaging with industry authorities, and repurposing influencer-generated content to maintain brand momentum. Emphasis on Building Brand Affinity: By collaborating with trusted influencers, 551 Media helps brands connect authentically with their audience, fostering trust and long-term customer relationships. Proven Success with Industry Leaders: The company has a track record of assisting prominent brands like Dell Technologies in establishing robust influencer programs that drive engagement and differentiate them from competitors. Educational Resources and Thought Leadership: Through their blog and other content, 551 Media shares insights on influencer marketing trends, best practices, and case studies, positioning themselves as thought leaders in the B2B influencer marketing space. Learn More About Stop Selling, Start Influencing: Tom Augenthaler's Logistics Marketing Gameplan The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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REPOST: The Right Tech Stack for Brokers with Dave Romanchuk
04/03/2025
REPOST: The Right Tech Stack for Brokers with Dave Romanchuk
and discuss the right tech stack for brokers. Dave is the Director of Product Management at Revenova, the industry's exclusive provider of CRM-powered transportation management systems (TMS) for freight brokers, 3PL/4PLs, carriers and shippers. About Dave Romanchuk is the Director of Product Management at Revenova. Since joining the TMS provider in 2017, Dave has helped the company grow from fewer than 10 employees to more than 60. With Dave's vision and leadership, Revenova TMS has built out multiple modules for freight brokers and carriers, most recently the completely renovated Fleet Operations module. Outside of checking off a litany of new Revenova TMS functionalities every year, Dave enjoys checking people on the ice rink, competing in multiple recreational hockey leagues throughout the year. About Revenova is the industry's exclusive provider of CRM-powered transportation management systems (TMS) for freight brokers, 3PL/4PLs, carriers and shippers. Deployed on Salesforce.com, a cloud platform and ecosystem trusted by more than 150,000 customers globally and recognized for its security, reliability and performance, RevenovaTMS combines multimodal freight quoting, planning, booking, dispatching, routing, tracking and settlement features with market leading customer relationship management (CRM), digital engagement, AI and analytics functionality. Aligning TMS with CRM functionality on a common platform empowers customers to increase sales velocity, improve customer and carrier service delivery, increase margins while lowering operational costs. Key Takeaways: The Right Tech Stack for Brokers Dave Romanchuk and Joe Lynch discuss the right tech stack for brokers: TMS CRM 3rd Party Service Provider Integrations including, but not limited to carrier onboarding, pricing - buy and sell side, visibility, fraud, cybersecurity, load settlement (payments, proof of delivery, etc.) Revenova is the logistics industry’s exclusive provider of CRM-powered transportation management systems (TMS) for freight brokers, 3PL/4PLs, carriers, and shippers. Serving the industry since 2014, Revenova caters to businesses of all sizes, partnering with leading North American 3PLs. Deployed on Salesforce.com, a cloud platform and ecosystem trusted by more than 150,000 customers globally and recognized for its security, reliability, and performance, RevenovaTMS combines multimodal freight quoting, planning, booking, dispatching, routing, tracking and settlement features with market leading customer relationship management (CRM), digital engagement, AI and analytics functionality. Revenova offers a cloud-based transportation management system (TMS) built on the Salesforce platform. The Revenova TMS is designed to be customizable and integrate with other applications, which improves efficiency and reduces costs. As part of the largest application ecosystem in the industry, customers can download and deploy plug-and-play apps and add-ons and focus more on innovation versus integration – see all the apps at Aligning TMS with CRM functionality on a common platform empowers Revenova customers to increase sales velocity, improve customer and carrier service delivery, increase margins while lowering operational costs. Learn More About The Right Tech Stack for Brokers The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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The Long Haul: Battling Loneliness and Crisis in Trucking with Dr. Gina Anderson
04/01/2025
The Long Haul: Battling Loneliness and Crisis in Trucking with Dr. Gina Anderson
and discuss the long haul: battling loneliness and crisis in trucking. Dr. Anderson is the CEO and Co-founder of Luma Brighter Learning, a 2X INC 5000 company that was created to deliver measurably better education outcomes. About Dr. Gina Anderson is on a mission to help organizations grow their safety cultures through meaningful learning that inspires and engages employees. For more than 25 years, she has focused her attention on studying how adults best learn, consistently growing her methodology by engaging with transportation and logistics companies. Dr. Anderson is the CEO of Luma Brighter Learning, an award-winning learning company and a 2024 and 2023 recipient of the prestigious Inc. 5000 Fastest Growing Companies award. Dr. Anderson routinely publishes new, measurable, science-based techniques specifically focused on learning in logistics and transportation to help companies improve their safety scores and uphold compliance. Dr. Anderson is the author of Thrive: How Learning Can Ignite a New Way Forward and a contributing author to the best-selling book Perspectives on Invisible Illnesses. Recognized as a thought leader in learning and an Inc. contributing author, she is also the creator and host of the I Love Learning podcast, where leaders from around the world share what motivates them to learn. Dr. Anderson holds a Doctor of Education in instructional systems technology from Indiana University, where she also minored in learning science. She has a passion for helping people learn. About Luma Brighter Learning delivers an award-winning enterprise learning management system (LMS) tailored to the transportation and logistics industry. With a focus on maximizing safety, ensuring compliance, and boosting employee retention, Luma supports the entire organization with individualized coaching programs, customizable content, digital forms, compliance reporting tools, and unlimited secure file storage. We live in a time when nuclear verdicts are common. An LMS that offers passive, generic content no longer cuts it. When failure to remember essential details and perform crucial tasks can significantly impact your business, you need to partner with learning experts who can help. Luma Brighter Learning was founded by scientists who know how to tap into learning science and psychology to facilitate changes in behavior. Key Takeways: The Long Haul: Battling Loneliness and Crisis in Trucking Dr. Gina Anderson and Joe Lynch discuss the long haul: battling loneliness and crisis in trucking. They unpack the high regulatory burden and stringent requirements that drivers face, including impeccable records and Hours of Service, sparking job stress. Luma Brighter Learning, led by Dr. Gina Anderson (Ed.D.), offers a tailored LMS with eNugget® microlearning to combat the isolation and mental health issues prevalent in trucking. This addresses the loneliness from long periods away from home. Research-backed methods, like Luma’s eNugget® LMS, showing significant safety score improvements, are crucial to tackling the alarming 61-year life expectancy of CDL drivers (Project 61). This emphasizes the need for effective training and support. The trucking profession suffers from a high regulatory burden, demanding strict adherence to rules, which contributes to driver stress and potential burnout. Luma’s LMS is designed to mitigate compliance strain. Isolation and mental health concerns are widespread among drivers due to the nature of long-haul trucking, leading to loneliness and depression. Luma’s engaging content aims to counteract these negative impacts. Alarming life expectancy figures underscore the severe health impacts of the profession, necessitating urgent industry-wide changes and effective solutions. Luma's focus on safety and well-being directly addresses this. Luma Brighter Learning’s tailored LMS focuses on safety, compliance, and retention, offering a strategic approach to improving driver conditions. Their platform is built for the unique challenges of the industry. The company utilizes eNugget® microlearning, delivering concise content for effective learning and behavioral change among adult learners. This method proves effective in improving driver performance and safety. Luma Brighter Learning's numerous accolades, including the Gold Stevie® Award and Inc. 5000 recognition, highlight their innovative and impactful solutions. Their growth reflects their effectiveness. Dr. Gina Anderson’s expertise in instructional systems technology ensures that Luma’s programs are grounded in learning science and research-backed methods. This commitment drives continuous improvement. Learn More About The Long Haul: Battling Loneliness and Crisis in Trucking The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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I Don't Know Who Needs To Hear This But... with Ryan Schreiber
03/27/2025
I Don't Know Who Needs To Hear This But... with Ryan Schreiber
and discuss I don't know who needs to hear this but... Ryan is the Chief Growth Officer at , the leading business consulting and software development firm that exclusively serves the Transportation, Logistics and Supply Chain space. About Ryan Schreiber is the Chief Growth Officer at Metafora. Ryan was born and raised in Tampa, Florida. Ryan earned a degree in History from the University of South Florida and then a Law degree from Michigan State University. Prior to joining Metafora, Ryan worked at a variety of logistics companies and even started and exited a few tech-enabled freight brokerage start-ups. Ryan is a skilled technologist and strategist who has helped transform many leading transportation and logistics companies. In Ryan’s experience, great technology is important, but finding and keeping the right people is the key to success in the 3PL business. About Metafora , previously “CarrierDirect”, is the leading business consulting and software development firm that exclusively serves the Transportation, Logistics and Supply Chain space. They partner with carriers, shippers, and freight tech vendors to help them optimize their business and build software to fuel their growth. Welcome to the new way forward. Welcome to Metafora. Key Takeaways: I Don't Know Who Needs To Hear This But... "I Don't Know Who Needs to Hear This But...": Straight Talk on Logistics: Joe and Ryan discuss critical logistics topics, mirroring Ryan's popular LinkedIn posts that begin with "I don't know who needs to hear this but..." The discussion covers crucial insights on freight pricing, the realities of the current market, and how external factors can impact sales, delivering essential advice to those navigating the industry's challenges. Metafora is a management consulting and custom software development firm specializing in the logistics and transportation industries. Metafora offers different services: Technology Consulting: Assisting clients in selecting, developing, and adopting technology solutions that align with their business objectives. Tech-enabled Services: Providing turnkey, enterprise-level delivery solutions to minimize costs and enhance performance. M&A Support: Evaluating potential acquisition targets and supporting their integration and growth. Business Consulting: Aligning business processes and technology with data-driven strategies to transform supply chains into strategic assets. Metafora primarily serves third-party logistics providers (3PLs), carriers, shippers, and freight tech companies, aiming to drive efficiency and profitability in transportation and logistics operations. The company has collaborated with industry leaders such as FedEx Freight, Mitsubishi Corporation, and J.B. Hunt, providing expertise in technology strategy and implementation. Metafora is committed to empowering organizations to make data-driven decisions, fostering collaboration and innovation among professionals in the transportation and logistics sectors. Learn More About I Don't Know Who Needs To Hear This But... The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Contractor Chaos: Fixing the Last Mile's Biggest Headache with Jon Doolen
03/25/2025
Contractor Chaos: Fixing the Last Mile's Biggest Headache with Jon Doolen
and discuss contractor chaos: fixing the last mile's biggest headache. Jon is a Strategy Leader at that specializes in providing leadership development programs, business advisory services, and public speaking engagements. About Jon Doolen is a seasoned business coach with over two decades of expertise in retail logistics, particularly specializing in final mile delivery and third-party logistics for home furnishings and luxury products. Jon's background includes extensive work with major names in the industry, where he's earned a reputation for solving toxic work environments, setting strategic goals for career growth, and aligning personal aspirations with professional success. His approach blends leadership development with a deep commitment to continuous learning, emphasizing integrity and wholesome values in all aspects of business and life. Jon's motivational style and practical wisdom resonate through his coaching, training programs, and writing, encouraging others to embrace change, enhance team dynamics, and achieve sustainable business outcomes. He is also a dedicated advocate for military veterans transitioning to civilian careers, reflecting his broader commitment to supporting personal and professional growth across diverse sectors. About Doolen Strategy Partners specializes in providing leadership development programs, business advisory services, and public speaking engagements. With a focus on operations management, particularly in final mile retail home delivery, warehousing, and distribution, the firm helps businesses optimize their processes, develop strong leadership teams, and drive continuous improvement. Through strategic guidance, Doolen Strategy Partners aims to elevate business performance and foster growth in a competitive market. Key Takeaways: Contractor Chaos: Fixing the Last Mile's Biggest Headache Jon Doolen and the GetDoolen Team help 3PLs and driver contractors navigate the following: Navigating the Contractor Conundrum: Uncover the critical gaps in business acumen, customer service, and regulatory compliance that often plague last-mile delivery contractors, and learn how these deficiencies can jeopardize your logistics operations. Mitigating Legal and Liability Risks: Explore the potential legal pitfalls and financial liabilities logistics companies face when partnering with under-prepared contractors, including the ever-present threat of misclassification and subsequent lawsuits. Safeguarding Your Customer Experience: Understand the direct correlation between contractor professionalism and customer satisfaction, and discover strategies to ensure consistent, high-quality delivery services that protect your brand reputation. Veteran Leadership: Jon Doolen, a U.S. Army Quartermaster Corps veteran, founded Doolen Strategy Partners, bringing military discipline and leadership principles to his business. Expert Leadership Development & Coaching: With over 30 years of experience, Jon offers comprehensive coaching services, including career, business, and specialized "Final Mile" coaching, focused on personal and professional growth. Personalized Mentoring & Brand Building: Doolen Strategy Partners provides tailored mentoring and strategies for personal brand development, resume enhancement, and interview preparation, empowering clients for career success. Thought Leadership & Engagement: Jon fosters leadership dialogue through roundtables, conversations, and motivational speaking, sharing his expertise and inspiring action across industries. Learn More About Contractor Chaos: Fixing the Last Mile's Biggest Headache The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Supply Chain Shock Waves: Strategies for Survival and Success with Mark Baxa and John Delgado
03/21/2025
Supply Chain Shock Waves: Strategies for Survival and Success with Mark Baxa and John Delgado
, and discuss supply chain shock waves: strategies for survival and success. Mark is the President and CEO of the Council of Supply Chain Management Professionals (CSCMP), a global organization dedicated to advancing the supply chain profession. John is CEO of FreightPath, an innovative talent firm that offers both a comprehensive learning management system and a direct candidate sourcing solution. About John Delgado , CEO of FreightPath, leads the company with extensive expertise in business management, technology, analytics, economics, and recruitment. FreightPath is renowned for its innovative cloud-based learning management system and candidate recruitment solutions tailored for the logistics industry. Under John's leadership, the company has established itself as a key player in the global freight forwarding sector. John's vision for continuous service improvement and his prior experience with global recruitment firm Search Logistics drive FreightPath's success. The company excels in creating logistics education content, managing a premier industry-specific learning management system, and maintaining the largest direct candidate pipeline, all of which are vital for global logistics operations. FreightPath addresses multiple industry challenges by offering both a comprehensive learning management system and a direct candidate sourcing solution. These offerings enable logistics companies to overcome obstacles and achieve their financial objectives. “Nothing moves without educated people; we bring the people and educate them,” states Delgado. This philosophy, combined with his global recruitment background, helps companies stabilize staffing levels and enhance productivity. John's vision also includes the Pathfinder program, designed to onboard and continuously educate candidates throughout their careers. FreightPath's approach integrates a deep understanding of human capital costs and revenue drivers essential for financial success. Previously, John served as CEO of Search Logistics, a firm providing logistics candidates across six continents. Since 1999, Search Logistics has focused on improving recruitment experiences and candidate quality, serving over half of the top 100 global logistics companies. John holds Bachelor's degrees in Theology and English from Methodist University and has completed postgraduate studies at Harvard Business School. He also contributes as a guest columnist to various logistics magazines and online news sources. About Mark Baxa is the President and CEO of the Council of Supply Chain Management Professionals (CSCMP). With a 37-year career, primarily focused on supply chain, he brings vast expertise in areas such as sales, customer service, logistics, distribution, global trade, procurement, sustainability, supplier diversity, and supply chain strategy leadership. Mark has a longstanding commitment to fostering innovation, driving value-added results, and cultivating global synergy. He is dedicated to developing leaders and helping individuals grow in their careers, achieving more than they ever thought possible. Mark’s involvement with CSCMP spans over two decades, including serving on the Executive Board of Directors as Chairman of the Board-Elect. He also co-leads the St. Louis University Center for Supply Chain Excellence Global Supply Chain Certificate Programs and has taught executive courses. His passion for diversity in supply chain is evident in his four-year term as a global board member for WEConnect International and his work influencing supply chain policy at the federal level. About FreightPath Nothing moves without people. helps logistics companies find, train, and retain the future leaders of the industry. In today's fast-paced global economy, logistics companies face challenges in filling open positions with qualified workers. This talent shortage is a significant contributor to disruptions in global supply chains. FreightPath's solutions are designed to be both simple and engaging for the next generation of logistics leaders. Empower your team with knowledge, elevate your workforce, and stay ahead in the logistics landscape with our innovative educational offerings. FreightPath Solutions: Find and train tomorrow's leaders Provide custom learning paths for existing employees Build curriculums to meet your specific standards Navigate the complex landscape of recruitment About Council of Supply Chain Management Professionals (CSCMP) The (CSCMP) is a global organization dedicated to advancing the supply chain profession. Founded in 1963, CSCMP connects, educates, and develops supply chain professionals at all stages of their careers. The organization offers a variety of resources, including professional certifications, leadership development opportunities, and research aimed at expanding supply chain knowledge and best practices. With a mission to elevate the global supply chain community, CSCMP supports members through networking events, educational programs, and strategic initiatives that drive industry innovation and improvement. The organization also emphasizes the importance of sustainability and diversity within the supply chain sector. Through its ongoing commitment to connecting professionals and fostering leadership, CSCMP plays a pivotal role in shaping the future of supply chain management across the globe. Key Takeaways: Supply Chain Shock Waves: Strategies for Survival and Success Navigating Geopolitical Disruptions: Explore the profound impact of global events like tariffs and ongoing conflicts in Europe and the Middle East on today's intricate supply chains, and how industry leaders are adapting. Addressing the Talent Crisis: Uncover the root causes of the supply chain talent shortage, including demographic shifts and gaps in traditional education, and discover innovative solutions to bridge the skills gap. Strategic Collaboration for Talent Development: Learn about the groundbreaking partnership between CSCMP and FreightPath, combining eLearning and certification programs to accelerate talent acquisition and retention within the supply chain industry. The Future of Supply Chain Education: Gain insights into how integrated training programs are revolutionizing supply chain education, making it more accessible and relevant to professionals and educators worldwide. Practical Strategies for Survival and Success: Discover actionable strategies and insights from Mark Baxa and John Delgado to help your organization not only survive but thrive amidst the ongoing supply chain shock waves. CSCMP's Mission: To advance the supply chain profession by connecting, educating, and developing the world's supply chain management professionals throughout their careers. FreightPath's Mission: To provide accessible and effective eLearning curriculum within the supply chain industry, to help bridge the talent gap, and increase the industries overall education. Learn More About Supply Chain Shock Waves: Strategies for Survival and Success The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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The CPG Supply Chain with Mike Baudendistel
03/18/2025
The CPG Supply Chain with Mike Baudendistel
and discuss the CPG supply chain. Mike is the Head of Intermodal Solutions at SONAR, the leading freight market analytics tool and dashboard, aggregating billions of data points from hundreds of sources to provide the fastest data in the transportation and logistics sector. About Mike Baudendistel is the Head of Intermodal Solutions at SONAR, assisting with product design and supporting current and prospective data product customers. In addition, he is the showrunner for The Stockout, video podcast which focuses on CPG and retail logistics. Prior to FreightWaves, Mike covered transportation and equipment as a sell-side equity research analyst at Stifel. At Stifel, he had primary coverage of the railroad, rail equipment, and truck equipment sectors. His experience also touched the truckload the domestic marine sectors. He is a CFA Charterholder and is based in Dallas. About SONAR is dedicated to helping businesses understand and navigate the global supply chain. Our mission is to bring market intelligence and transparency to all parts of the ecosystem to yield better decision-making and performance. SONAR provides high-frequency data and visibility into the freight marketplace — at local, state, national and global levels. SONAR’s price, demand and capacity data spans across all modes to allow logistics leaders to benchmark, analyze, monitor and forecast the global physical economy. About FreightWaves is the leading freight intelligence provider, offering current digital intelligence and context to the freight community on a central platform. FreightWaves’ SaaS product, SONAR, is the leading freight market analytics tool and dashboard, aggregating billions of data points from hundreds of sources to provide the fastest data in the transportation and logistics sector. FreightWaves.com, the company’s news site, is the leading provider of news and commentary for the transportation and logistics space. FreightWaves also hosts conferences under Transparency and MarketWaves branding and is a co-developer of the first futures contracts dedicated to trucking spot rates. Key Takeaways: The CPG Supply Chain The CPG (Consumer Packaged Goods) industry produces everyday items that consumers frequently buy and quickly use, like food, beverages, and household products. Some of the larger CPG companies are: Nestlé: A global leader in food and beverage products. Procter & Gamble (P&G): Dominates the household and personal care sector. PepsiCo: A major player in both beverages and snack foods. Coca-Cola: A globally recognized beverage company. Unilever: Offers a wide range of food, home care, and personal care products. Johnson & Johnson: While having large pharmaceutical divisions, they also have a very large presence in consumer health products. Colgate-Palmolive: Leading in oral care, personal care, and home care. SONAR is a high-frequency data and analytics platform that provides real-time insights into the freight market, helping businesses make informed decisions regarding supply chain management. SONAR's NTI offers a seven-day moving average of spot rates in the U.S. for-hire, over-the-road dry van trucking market, serving as a transparent benchmark for freight pricing and market trends. The platform delivers extensive data across various transportation modes, including truckload, less-than-truckload, intermodal, and ocean freight, enabling users to monitor supply and demand dynamics effectively. FreightWaves is acknowledged as a leading source of freight market intelligence, having been featured in the FreightTech 25 list, which highlights the most innovative and impactful technology solutions in the freight industry. Learn More About The CPG Supply Chain The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Brokers are Drowning in Accounting Work: How Denim Simplifies It with Sean Smith
03/13/2025
Brokers are Drowning in Accounting Work: How Denim Simplifies It with Sean Smith
and discuss why brokers are drowning in accounting work: how Denim simplifies it. Sean is VP of Product at , a trusted freight factoring partner on a mission to advance the supply chain by accelerating the movement of money and data. About Sean Smith , VP of Product and Client Services at Denim, has spent 10 years building and scaling products in the financial services and logistics industries. While leading Product at Denim, he has pioneered new capabilities for the factoring space including risk automation and pricing. Sean has also led work on our client dashboard, job management and collaboration that have revolutionized the process and workflow for broker clients looking to save time on back office operations. He excels at combining his passion for technology with the ability to drive impact on a balance sheet. About Denim is a trusted freight factoring partner dedicated to advancing the supply chain by accelerating the flow of money and data. Denim provides quick access to working capital, along with flexible factoring solutions to easily manage financing options and automate back-office operations. Acting as a true partner and an extension of your team, Denim saves you time and money while providing the opportunity to focus on retaining and attracting new customers. Key Takeaways: Brokers are Drowning in Accounting Work: How Denim Simplifies It Flexible Freight Factoring: Denim provides adaptable freight factoring services, allowing businesses to choose which invoices to factor and when to accelerate payments, thereby improving cash flow management. Back-Office Automation: The company offers tools to automate back-office operations, reducing manual tasks by up to 75% and streamlining administrative processes. Comprehensive Financial Services: Denim's suite of services includes factoring, payments and collections, back-office operations, and a fuel card program, all designed to simplify financial management for freight businesses. Rapid Payment Processing: With Denim, businesses can receive payments within one to two business days, ensuring quick access to working capital. Extensive Network: Denim has processed over $2 billion in payments and serves a network of more than 120,000 companies, demonstrating its significant presence in the freight industry. User Satisfaction: The company maintains a TrustPilot rating of 4.4 out of 5 stars, based on over 100 reviews, reflecting high customer satisfaction with its services. Dedicated Support: Denim assigns a dedicated account manager to each client, offering personalized support to help navigate financial challenges and optimize business operations. Learn More About Brokers are Drowning in Accounting Work: How Denim Simplifies It The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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The Broker-Carrier Summit: From Conflict to Collaboration with Dan Lindsey
03/11/2025
The Broker-Carrier Summit: From Conflict to Collaboration with Dan Lindsey
and discuss The Broker-Carrier Summit: from conflict to collaboration. Dan is the Founder and President of the the , which will be held in Indianapolis, IN, April 28 – May 2, 2025. About Dan Lindsey is the Founder of the Broker-Carrier Summit, a conference and community designed to foster strong partnerships between freight brokers and trucking carriers, moving beyond basic transactional communication. Dan has been in the logistics industry for 23 years. He started on the docks as a preloader for UPS in 2001. Since then, he has worked as a freight broker, operations manager, business development leader, and entreprenuer in multiple segments of the industry. His commitment to “doing business the right way” led him to launch Linkage Logistics, a freight brokerage based in his hometown of Fishers, IN in March of 2020. Dan is the visionary behind the Broker-Carrier Summit. His focus has always been on establishing deep, mutually agreeable partnerships and hopes that closer cooperation between brokers and carriers will become the new normal in our industry. About The Broker-Carrier Summit The , founded by Dan Lindsey, bridges the gap between truckload carriers and freight brokers. This semiannual event, born from Lindsey's extensive logistics experience since 2001, fosters collaboration and trust. Scheduled for April 28 to May 2, 2025, in Indianapolis, the summit features keynotes, learning labs, and networking events like golf and speed networking. It focuses on open communication, mutual understanding, and best practices, aiming to transform industry relationships. Participants gain insights into operational strategies and industry trends, enhancing business operations. The summit's goal is to create lasting partnerships, contributing to a more efficient supply chain. Key Takeaways: The Broker-Carrier Summit: From Conflict to Collaboration Exclusive Focus: Tailored specifically for truckload carriers and freight brokers to connect and build partnerships. Event Dates: Scheduled from April 28 to May 2, 2025, in Indianapolis, Indiana. Innovative Agenda: Emphasizes open communication and mutual understanding through engaging keynotes, learning labs, and breakout sessions. Networking Opportunities: Offers various activities, including a golf tournament and speed networking sessions, to facilitate meaningful connections. Community Building: Aims to transform industry relationships by promoting trust and collaboration between brokers and carriers. Educational Focus: Provides insights into best practices, operational strategies, and industry trends to enhance business operations. Positive Impact: Strives to create lasting partnerships that contribute to a more efficient and effective supply chain. Learn More About The Broker-Carrier Summit: From Conflict to Collaboration The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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CargoRex: Building the Google Search of Logistics with Blythe Milligan
03/06/2025
CargoRex: Building the Google Search of Logistics with Blythe Milligan
and discuss CargoRex: building the Google search of logistics. Blythe is the Founder of both Digital Dispatch (logistics marketing services) and most recently CargoRex, a technology platform designed to unify and empower the logistics ecosystem. About Blythe Brumleve Milligan is the Founder of both Digital Dispatch (logistics marketing services) and most recently CargoRex, a tech platform aimed at connecting and empowering the logistics ecosystem. In 2008, Blythe Brumleve was working as a waitress and a blogger with a dream of owning her own company when she received an opportunity to work in the world of logistics. As an executive assistant to the C-suite, she gained first-hand knowledge of the daily operations of a $140M asset-based logistics provider. Knowing about her blogging side hustle, the executive team allowed her to take on the additional responsibility of the company’s digital marketing initiatives, where she orchestrated two website redesigns, implemented an inbound marketing initiative, and established a sales outreach plan. After the unexpected closure of the logistics company, Blythe sought opportunities in traditional marketing and media, serving as editor in chief of Void Magazine, B2B copywriter, and radio/TV broadcaster. Her team won several awards, including three ADDYs and runner-up for Jacksonville’s Best Radio Personality About CargoRex , founded by logistics veteran Blythe Milligan, is a technology platform designed to unify and empower the logistics ecosystem. Born from firsthand experience with industry challenges, CargoRex offers a solution-oriented approach, bridging gaps between service providers, innovators, and thought leaders. The platform leverages Milligan's operational expertise and vision to create a space where businesses can explore, discover, and evolve. CargoRex aims to break down silos and foster a connected industry, enabling users to tap into a wealth of knowledge and drive meaningful progress. With a focus on connecting decision-makers and facilitating growth, CargoRex is shaping the future of freight Key Takeaways: CargoRex: Building the Google Search of Logistics Unified Logistics Platform: CargoRex serves as an all-in-one hub for freight professionals, leaders, and creators, simplifying the process of exploring logistics tools, services, and industry insights. Extensive Service Directory: Users can search for a wide array of logistics solutions, technology vendors, events, and industry experts, facilitating seamless connections within the logistics ecosystem. Diverse Business Categories: The platform categorizes businesses into sectors such as associations, creators, and various services including carriers, compliance, consultants, and more, allowing for targeted searches. Resource-Rich Content: CargoRex offers a variety of resources including blogs, newsletters, videos, and podcasts, covering topics like freight agent programs, transportation management systems, and industry insights. Event Listings and Submissions: The platform provides information on logistics events and allows users to submit their own events, keeping the community informed about industry happenings. Business Listing Opportunities: Businesses can enhance their visibility by listing their services on CargoRex, gaining exposure to a broad audience within the logistics sector. User Feedback Integration: CargoRex actively seeks user feedback to improve its offerings, encouraging users to contribute ideas for current and future product releases. Learn More About CargoRex: Building the Google Search of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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T-Rex Prestige Worldwide: Thriving in a Down Market and Having Fun with Tyler Hildebrand
03/04/2025
T-Rex Prestige Worldwide: Thriving in a Down Market and Having Fun with Tyler Hildebrand
and discuss T-Rex Prestige Worldwide: thriving in a down market and having fun. Tyler is CEO of Express Logistics Group, a T-Rex Prestige Worldwide company, based out of Cincinnati and Chicago. About Tyler Hildebrand is CEO of Express Logistics Group, a T-Rex Prestige Worldwide company, based out of Cincinnati and Chicago. Born and raised in southern Ohio, Tyler is the son of a cop and crime reporter who met at the scene of a homicide. After spending years in creative fields as an artist and filmmaker, and in higher education as an instructor and administrator, he found his way to the transportation industry in 2019. Over the years, business grew and an elite team began to form. Together they created T-Rex Prestige Worldwide, founded on ownership, execution, and a constant desire to be the best. About Express Logistics Group (T-Rex Prestige Worldwide) , a T-Rex Prestige Worldwide company is an elite transportation team focusing in food service, retail and industrial manufacturing. Founded in 2007 by Pat Downs and Dan Rodriquez, Express was acquired by T-Rex Prestige Worldwide in 2024 to merge LTL and FTL services and increase technology partnerships. With locations in Cincinnati and Chicago, Express services US, Canada, Mexico and international. A 30-person, fully employee-owned operation built on years of experience and high-level execution. Express has four select divisions; Meat, LTL/imports, Enterprise, Food Service (Direct to Store) with capabilities in drop trailer pools, specialized warehousing, and reefer sprinter equipment. Key Takeaways: T-Rex Prestige Worldwide: Thriving in a Down Market and Having Fun Specialized Freight Solutions: They offer a wide range of services including Full Truckload (FTL), Less Than Truckload (LTL), expedited shipping, and heavy/oversized freight. Employee-Owned Company: The company is fully employee-owned, fostering a team of dedicated professionals committed to excellent service. Veteran Expertise: The team is composed of industry veterans with years of experience, providing reliable logistics solutions. 24/7/365 Support: Express Logistics Group provides around-the-clock customer support, ensuring availability and assistance at any time. 100% Tender Acceptance: They commit to accepting all contracted freight with no exceptions, ensuring reliable service for their customers. Innovative Technology: They utilize cutting-edge technology to optimize logistics processes and enhance service efficiency. Strategic Locations: With offices in Cincinnati, Chicago, and Tampa, they provide extensive coverage for key markets across the U.S. Food Safety Expertise: Through their T-Rex division, Express Logistics Group specializes in food transportation, adhering to Food Safety Modernization Act (FSMA) regulations to ensure safe, compliant shipping practices. Learn More About T-Rex Prestige Worldwide: Thriving in a Down Market and Having Fun The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Farelanes: Real Time Lane Pricing for Everyone with Neal Huffman
02/27/2025
Farelanes: Real Time Lane Pricing for Everyone with Neal Huffman
and discuss Farelanes: real time lane pricing for everyone. Neal is the Chief Executive Officer and Co-founder of Farelanes, a company specializing in providing real-time lane pricing data for the logistics industry. About Neal Huffman is the Chief Executive Officer and Co-founder of Farelanes, a company specializing in providing real-time lane pricing data for the logistics industry. Neal has over 40 years in software development, innovation, and product management rollouts spread across the telecommunications and enterprise software industries. He played a role in the first Fiber to the Home technology deployed in Loudon County, Virginia in 1999. He transitioned to enterprise software and quickly latched on to the cloud deployment model. He helped pioneer an integrated credit card solution for the fare gate/public transit industry. Neal is not afraid of taking on new innovative approaches to existing markets and becoming an evangelist in the process. He does not shy away from the unknown and is fully focused on evangelizing Farelane’s approach for taking the obfuscation out of the transportation lane pricing chaos that exists today. He is intently focused on bringing real time fare solutions enabling all players success in the transportation industry. About Farelanes is a leader in Logistics analytics and real-time Lane Pricing for all equipment types operating on North American roads today. With over 25 equipment types, not just Dry Van, Reefer and Flatbed, Farelanes provides truckload freight data analytics services for North America. Shippers, brokers, carriers, TMS’s, and industry partners rely on Farelanes for real-time market price indices for over 37,000 primary lanes and market data trends and insights, based on more than 20 billion in paid freight invoice market transactions. Founded in 2023, Farelanes is headquartered in Fort Worth, Texas. Key Takeaways: Farelanes: Real Time Lane Pricing for Everyone Neal Huffman and Joe Lynch discuss Farelanes: real time lane pricing for everyone. Neal is the Chief Executive Officer and Co-founder of Farelanes, a company specializing in providing real-time lane pricing data for the logistics industry. Mission and Vision: Farelanes aims to be the platform for industry innovation in logistics by enabling true and fair pricing, foundational content, centralized data publishing, and tools for computation and data management. Their vision is to be logistics' trusted partner in driving innovation, reducing complexity, and delivering network efficiencies through standards, technology, and effective governance. Product Offerings: The company offers several products tailored to different stakeholders in the logistics sector: Farelanes Silver: Designed for carriers, providing access to real-time lane pricing data. Farelanes Gold: Aimed at shippers, offering comprehensive pricing insights. Farelanes Bulk Data Publishing: For brokers and other entities requiring bulk data feeds, offering real-time data in various formats. Data Sources and Accuracy: Farelanes sources its data from trusted nationwide and custom geographic segments, ensuring accurate and transparent real-time pricing information. Team Expertise: The leadership team includes individuals with extensive experience in software development, innovation, and product management across telecommunications and enterprise software industries. Notable team members include Neal Huffman (CEO/Co-founder) and Andrew Cohen (CTO/Co-founder). Clientele: Farelanes serves a diverse clientele, ranging from Fortune 500 companies to owner-operators, providing solutions that cater to various organizational sizes and needs. Learn More About Farelanes: Real Time Lane Pricing for Everyone The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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Taking the Uncertainty and Risk Out of Freight with Erika Voss
02/25/2025
Taking the Uncertainty and Risk Out of Freight with Erika Voss
and discuss taking the uncertainty and risk out of freight. Erika is Vice President of Information Security at DAT Freight & Analytics, the largest truckload freight marketplace in North America. About Erika Voss Dr. , with over two decades of experience, has held high-level positions at companies including Capital One, Microsoft, and Amazon Web Services. Currently Vice President of Information Security at DAT Freight & Analytics, she leads the vision, strategy, and execution of advanced security protections. Recognized as a leader in her field, Erika has been honored with the CISO's Top 100 Accelerated CISOs Award (A100) and the 2024 Women in Supply Chain Award in the DEI Pioneer category. Erika holds a Ph.D. in Cybersecurity from Northcentral University, while teaching Cyber courses in the evening and advising Women in Leadership at the University of San Francisco. About DAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions.Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000. Key Takeaways: Taking the Uncertainty and Risk Out of Freight Network Integrity Unit: DAT has a dedicated team, the Network Integrity Unit, which works around the clock to monitor the network for suspicious activity, investigate potential threats, and enforce security measures to protect users from fraud and cybercrime. Proactive Security Measures: DAT employs a range of proactive measures, including multi-factor authentication, advanced monitoring tools, and regular security testing, to safeguard user accounts and data, and to prevent fraudulent activities like identity theft and double brokering. Data-Driven Insights: DAT offers advanced analytics, providing shippers with actionable insights to optimize transportation decisions and mitigate risks. Comprehensive Freight Visibility: With access to vast transaction data, shippers can track rates across various modes (TL, LTL, Intermodal, Ocean) and equipment types (Dry Van, Flatbed, Temp-Control). RateView Analytics: DAT helps manage transportation costs with accurate market data, allowing shippers to set realistic budgets and adjust rates during volatile conditions. Network Analytics: Shippers gain granular visibility into capacity, helping them optimize sourcing and manage their transportation network more efficiently. Custom Analytics Services: DAT offers tailored analytics, API integrations, and consultative services to address specific business needs and improve decision-making. Proven Trust by Leading Companies: Over 1,400 shippers, including major brands like Walmart and Freshpet, rely on DAT's data for logistics decision-making. Market Benchmarking: DAT provides benchmarking tools that allow shippers to compare their freight spend against the broader market, identifying opportunities for cost savings and risk management. Learn More About Taking the Uncertainty and Risk Out of Freight The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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CloneOps AI: AI Phone Operations Always Turned On with David Bell
02/13/2025
CloneOps AI: AI Phone Operations Always Turned On with David Bell
and discuss CloneOps.ai: AI phone operations always turned on. David is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential. About David Bell is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential. A seasoned leader with over 30 years of experience, David began his career in the transportation industry in 1995, rapidly progressing to leadership roles. As CEO of Smith-Cargo Transportation, he orchestrated a successful exit and sale to a private equity firm. He then co-founded Lean Solutions Group, where he spearheaded two successful liquidity events with private equity and scaled the company to over 10,000 employees across Latin America. Throughout his tenure, David was instrumental in developing go-to-market strategies, forging strategic partnerships, and defining the company's visionary roadmap. About CloneOps is transforming phone operations with AI-powered solutions engineered for speed, scale, and efficiency. Built by seasoned industry experts, CloneOps.ai handles high-volume inbound and outbound calls, streamlining workflows and delivering real-time insights that empower human teams to focus on strategic, high-impact initiatives. Its AI-driven virtual agents ensure seamless, 24/7 communication, enhancing customer interactions and automating outreach across diverse industries, from logistics and retail to beyond. A simple, plug-and-play integration minimizes disruption and unlocks immediate productivity gains, improved response times, and measurable growth. CloneOps.ai believes in AI that amplifies human potential, working alongside teams to achieve more. The future of phone operations is here—always turned on. Key Takeaways: CloneOps AI: AI Phone Operations Always Turned On AI-Driven Communication Solutions: CloneOps.ai offers a customizable, AI-powered software solution that revolutionizes how companies manage freight brokerage and logistics. Industry Applications: The platform is designed to handle tasks such as answering inquiries, managing customer interactions, and scheduling, thereby improving efficiency in sectors like logistics, debt collection, retail, medical insurance, and media publications. Scalability and Efficiency: By automating routine communications, CloneOps.ai enables businesses to manage high call volumes effectively, reducing wait times and enhancing customer experience. Real-Time Data Analysis: The platform analyzes call data to identify trends, monitor quality, and provide insights for continuous improvement in customer service and operations. Integration Capabilities: CloneOps.ai integrates seamlessly with existing software systems, including ERP, TMS, CRM, and custom applications, facilitating quick adoption without major disruptions. User-Friendly Interface: The platform offers an intuitive and easy-to-use interface, making it accessible for users without extensive technical knowledge. Learn More About CloneOps AI: AI Phone Operations Always Turned On The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: , , , , , , , , , ,
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