From Daughter to CEO - Navigating Family Business Transitions with Amanda Osmer

The Enlightened Family Business Podcast

Ep. 151 - From Daughter to CEO - Navigating Family Business Transitions with Amanda Osmer

 

In this episode of the Enlightened Family Business Podcast, host Chris Yonker talks with Amanda Osmer of Grappone Automotive, a New Hampshire-based family business rooted back to 1924. Amanda shares her journey growing up in a family business, how she eventually decided to be part of it, and the challenges she faced during the transition phase. The conversation touches on the significance of clear communication, inner awareness, and flexible governance. Amanda also discusses the importance of building a strong leadership team, handling multiple successions, and maintaining business integrity. Listeners gain insights into Amanda's dedication to community, the values driving her leadership, and her thoughts on keeping the family business resilient amid industry changes.

·       01:29 Amanda Osmer's Journey in the Family Business

·       03:14 Growing Up in a Family Business

·       07:17 Sibling Dynamics and Family Business Covenant

·       10:10 Amanda's Commitment and Vision for the Future

·       16:22 Navigating Family Business Transitions

·       23:02 Navigating Personal and Professional Boundaries

·       26:07 Implementing the EOS System

·       29:56 Family Employment Policies

·       35:21 Commitment to Community and Integrity

·       39:34 Documenting Family Business History

Websites:

·       fambizforum.com.

·       www.chrisyonker.com

·       "Grappone Automotive: The Founding" Book at Gibson's Bookstore

·       Grappone Audiobook on YouTube

 

Amanda’s Bio:

Amanda Grappone Osmer is the fourth generation of her family to own and help operate Grappone Automotive, established by her great-grandparents as a single gas station in 1924.  Today Grappone represents four new car manufacturers with sales, service, and retail and wholesale parts departments. They employ about 350 Team Members and are located in Bow, NH.

Team Grappone operates in an environment in which the whole person is asked to show up and participate at work with the company's mission in mind: to build lifelong relationships with team members, guests, and the community by serving with integrity, kindness, and respect.  In 2017 Amanda launched Leadership Grappone, a program that seeks out the company's emerging leaders and challenges them mentally, emotionally, and physically over a nine-month period with the goal of uncovering their true leadership potential.

Faith and volunteer work are central to Amanda’s life purpose, and she has served on many nonprofit and advisory boards in her career.  One project near to her heart is the co-founding of The Dewey School, a nature-based preschool located at Canterbury Shaker Village.  She lives in Sanbornton, NH with her husband, a high school coach and all-around amazing human being, their three children, dog and other critters, and fruit and veggie gardens.