#460 - The Cash-Only Trend: What Australia's Card Surcharge Ban Means for U.S. Stylists
Thriving Stylist Podcast
In the fall of 2026, a wave of Instagram posts flooded the industry with stylists and salons announcing they were going cash-only and ditching credit card payments altogether. It spread fast, it went viral and a lot of US-based stylists started jumping on board without realizing one very important thing: those posts weren’t meant for them. In this episode I’m breaking down what actually triggered this trend, how it applies to Australian businesses and not American ones, and what the real pros and cons of going cash only look like for a US stylist or salon owner. Before you make any changes...
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#459 - The Collapse of Back Bar Fees in Commission Salons
Thriving Stylist Podcast
Back bar fees have been an industry norm for decades, and a lot of salon owners have been running them without ever questioning whether they’re legal, fair, or even necessary. I’m bringing this topic to the podcast now because a court case out of Colorado just changed the conversation in a big way. In this episode I’m breaking down what back bar fees actually are, why they’ve started collapsing across the industry, what the legal landscape looks like state to state, and what a cleaner, smarter alternative looks like. This one is important for both salon owners and stylists to hear, and...
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#458 - Ask Britt: 9 Hot Questions From Stylists & Salon Owners
Thriving Stylist Podcast
Every single day my team and I get flooded with questions: in the DMs, in Apple Podcast reviews, in emails. So today I'm doing something a little different and bringing back a format I haven't used in a couple of years - a listener Q&A! I pulled 9 of the most recent and most relevant questions submitted across all the places you reach out to us and I'm giving you my honest, unfiltered hot takes on all of them. We're covering salon owners, commission stylists, independent stylists, and some topics that apply across the board. No deep dives today, just rapid fire real coaching across...
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#457 - 2027 Industry Predictions - The Biggest Shift
Thriving Stylist Podcast
This is the episode a lot of you wait for all year! Some of you don't even listen to the podcast regularly, but always come back for this one. And I get it, because my track record on these predictions is pretty hard to argue with. Almost a decade in, maybe two misfires across dozens of calls… Before we get into what I think is coming for 2027, I'm going back through everything I predicted for 2026 and holding myself accountable. Then we get into the 8 (actually nine) predictions I'm making for the year ahead. Some of it is exciting. Some of it is uncomfortable. All of it is backed by data...
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#456 - $100k+ Working 3 Days a Week as a Stylist
Thriving Stylist Podcast
I know how it sounds when I say you can make 6-figures working three days a week, but I'm not here to sell you a fantasy. Today, I'm here to show you the math, the real case studies, and the specific things these stylists are actually doing differently. I've spent a lot of time this year deep in the backend of some of the most successful styling businesses I've ever seen. Solo providers clearing $300,000 behind the chair. Stylists working Thursday, Friday, Saturday and taking home well above 6-figures. People who are not double booking, not grinding themselves into the ground, and not charging...
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#455 - Biggest Demand & Revenue Destroyers Stylists Are Battling
Thriving Stylist Podcast
A business advisor said something to me years ago that completely reframed the way I look at revenue. He told me my biggest blind spot was that I was so focused on the clients I had, I was completely ignoring the ones I was turning away without even realizing it. He was right…and it changed everything! That's what this episode is about. Not the clients who are leaving, but the ones who would have come, could have come, almost came, and then didn't. Because in 2026, clients are not stopping getting their hair done. They are just getting more particular about where they go and what they'll put...
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#454 - Maternity Leave, Injury, and the 4-Phase Plan to Not Lose Your Clients
Thriving Stylist Podcast
I've taken two maternity leaves, recovered from shingles, herniated two discs in my neck, and navigated extended time away for grief. None of those were things I saw coming except for one, and the difference between the leaves I was prepared for and the ones I wasn't was everything. This is one of the most requested topics I get from stylists and salon owners, and today I'm finally bringing it to the podcast. Whether you're planning a maternity leave, staring down a medical situation, or just a human being who could face an unexpected leave at any point, the systems and strategies I'm sharing...
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#453 - Gen-Z Tell All…
Thriving Stylist Podcast
There is so much chatter in our industry about Gen Z stylists being lazy, unmotivated, and difficult to manage, and I’ve talked about this before on the podcast. I wanted to get to the actual root of that conversation though, so I did something I've never done before. I put out a survey exclusively to Gen Z stylists, screened every single respondent to make sure the data was real, and got over 300 responses back! What came back completely surprised me in the best way. The stereotypes don't hold up. And more importantly, what this generation actually wants from a salon is not what most...
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#452 - What the Most Successful Stylists are Doing Differently
Thriving Stylist Podcast
I've spent a good chunk of 2026 on the road, and between filming After the Last Client, attending speaking engagements, and sitting across from some of the most successful stylists and salon owners in this industry, I started noticing something. There's a common thread running through every single one of these people and it has nothing to do with double booking or raising prices! In this episode, I'm sharing the patterns I observed from the most successful stylists and salon owners I've been around this year: the ones living balanced, wealthy, family-first lives that most people in this...
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#451 - What We Look For In Thrivers Society Coaches
Thriving Stylist Podcast
This one is a little different, and honestly, it's been a long time coming. Every time we post that we're looking for new coaches, the questions flood in: What does the hiring process look like? What are you actually looking for? How do you even become a Thrivers Society coach? So today I'm sharing all of it. I'm going through how our coaching model has evolved over the years, the mistakes I made early on, why we moved away from contractors entirely, and what the hiring and training process looks like now. If you've ever thought about applying, or you're just someone who loves a good...
info_outlineThere is so much chatter in our industry about Gen Z stylists being lazy, unmotivated, and difficult to manage, and I’ve talked about this before on the podcast. I wanted to get to the actual root of that conversation though, so I did something I've never done before. I put out a survey exclusively to Gen Z stylists, screened every single respondent to make sure the data was real, and got over 300 responses back!
What came back completely surprised me in the best way. The stereotypes don't hold up. And more importantly, what this generation actually wants from a salon is not what most owners think it is.
In this episode I'm sharing everything: what they look for when choosing a salon, what would make them stay for ten or more years, how they feel about compensation, what their ideal schedule actually looks like, and some direct quotes that every salon owner needs to hear. If you want to attract and keep the next generation of stylists, this is one episode you can’t afford to skip.
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All the episodes of After The Last Client are now available! Head over to www.afterthelastclient.com/ to watch the episodes, binge the series, and nominate the guests you want to see featured next season.
Do you have a question for me that you’d like answered in a future episode like this one? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to answering your question on a future episode on the podcast!
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