Episode 208: Legal GenAI Conversations Series – Will GenAI kill the billable hour…ever?
Release Date: 04/17/2025
The Legalpreneurs Sandbox
This powerful closing plenary fireside chat with , Director, Digital Enablement, and , Director, , Secretary and Board Member and Chair of the Board of Directors, discussed how women are making unique contributions to AI leadership while charting a path forward. The session delved into Sue’s work and experience, and it is a testament to women's leadership, collaborative, ethical, and human-centered approaches to reshaping the new world of work. of insight—but as a launchpad for long-term leadership, impact, and collective transformation. This episode was part of the Women + AI APAC...
info_outlineThe Legalpreneurs Sandbox
This forward-looking episode featured women who have successfully led workforce transformation initiatives, showcasing approaches to skilling, reskilling, upskilling, recruiting, and retaining AI talent. , Executive Director, , , Director of Enterprise Learning Strategy, , , Director, Capability + Organisational Development, and , Head of IT Training, explored how women leaders create learning cultures that embrace technological change while maintaining human-centered values. Participants developed personalised capability-building roadmaps they could immediately implement, ensuring...
info_outlineThe Legalpreneurs Sandbox
In this episode, women leaders in AI ethics, governance, and compliance Gabrielle Lyons, Deputy General Counsel, , , Partner, Head of Cybersecurity, Australia, , , Research Fellow, and , General Counsel & Company Secretary, shared frameworks for responsible AI deployment that protect both organisations and clients. The panel showcased women's leadership in developing ethical guidelines, governance frameworks, and risk mitigation strategies addressing data privacy, regulatory compliance, and ethical considerations that impact enterprise reputation. Attendees gained practical...
info_outlineThe Legalpreneurs Sandbox
This implementation-focused episode moved beyond cultural readiness to explore the tactical execution of AI projects. The panel of women implementation and operations leaders , Legal Ops professional, Co-Chair Australia and , , Director and Founder, , , Director, Legal Operations, , , Chief Information Officer, and , Partner and Chief Knowledge & Innovation Officer, and shared frameworks for project management, technical integration challenges, workflow redesign, and measuring outcomes. Discussions highlighted women-led approaches to cross-functional team building,...
info_outlineThe Legalpreneurs Sandbox
In this episode, female technology leaders , Director, , , CEO, , , Executive Manager, Legal & Company Secretariat, and , Data Architect, broke down complex AI purchasing and integration decisions through case studies highlighting both successes and instructive failures. This episode emphasised women's collaborative approach to vendor assessment and how diverse perspectives lead to more holistic technology evaluations and lasting professional relationships. Participants worked through a decision matrix they can immediately apply to pending technology choices, ensuring strategic...
info_outlineThe Legalpreneurs Sandbox
This foundation-setting episode focussed specifically on overcoming psychological and organisational resistance to AI, female leaders , Chief Operating Officer at and , , Data & AI Specialist, , Head of Innovation Services, and , Faculty of Health (Neuroscience and Neuroplasticity), School of Clinical Science, shared strategies for addressing fear of change, combating misconceptions about AI, and building organisational buy-in at all levels. This interactive discussion explored how women's collaborative leadership approaches help create psychological safety, encourage experimentation,...
info_outlineThe Legalpreneurs Sandbox
In this episode, , Professor of the Practice and Founding Co-Director of VAILL, the , opened the Women + AI APAC Summit 2025 with a powerful invitation to step into our collective potential to shape the future of AI through intentional action, meaningful connection, and bold leadership. Grounded in the core mission of Women+AI—Action, Community-building, and Empowerment—this keynote explored what it means to lead with clarity and courage in a world where technology is evolving faster than our systems, norms, and imaginations. Drawing from real-world examples across law, policy, education,...
info_outlineThe Legalpreneurs Sandbox
In many respects, generative AI has impacted few roles as directly as legal operations. These professionals sit at the epicentre of tech experimentation, deployment, adoption, evaluation and change. As the tech has evolved, so too has their role to right now, being part tech interpreter, teacher, multidisciplinary relationship builder, enterprise-wide and legal function collaborator, and connector. That’s been layered into what they have always done, practical problem solving to ensure the legal department responds to organisational needs with timely, measured, candid and practical solutions...
info_outlineThe Legalpreneurs Sandbox
Prompt engineering has captured our interest, been at the core of our frustration and continues to find its way into our new way of working in the post ChatGPT era. But like the tech it is so integrally tied to, generative AI, knowing you need to be good at prompting is not the same as being good at it – it requires context, application, refinement and education at a pace, scale and continuous engagement like we have never seen before. The launched its in Emerging Technologies with this in mind. Our Fellow, , Senior Lecturer, focussed his highly successful...
info_outlineThe Legalpreneurs Sandbox
On 7 May 2025, in the fourth podcast in ’s , Executive Director of the was joined by three amazing guests to discuss The Lawyerless Law Firm – Myth or Reality in 2030? , Head of Transformation and Legal Operations (OGC), , Founding Director, , CEO and Co-Founder, Topics covered in this session included: Whether or not we are close – technologically, culturally, and commercially - to a truly lawyerless law firm and what key barriers stand in the way If we are likely to see lawyerless business models emerge in certain sizes of practices...
info_outlineThere’s little more fundamental to every business than revenue. In law firms, for a while now, that’s been measured by the billable hour.
In most law firms today, we still wrap up hours billed in the same parcel as expertise, performance, and value.
That’s a BIG problem and it’s getting bigger as AI and particularly generative AI is completing tasks faster, better, and cheaper AND starting to advance into complex problem solving too!
So, what does that mean for law firms? Can we/should we all immediately convert to fixed fees, subscriptions and/or value-based pricing or something entirely new? What happens if we do? What happens if we don’t? Where do we go to figure it out?
We chatted about all of that and more on 16 April 2025 in the third podcast in CLI’s Legal GenAI Conversations Series on Will GenAI kill the billable hour…ever? Terri Mottershead, Executive Director of the Centre for Legal Innovation was joined by three amazing guests with a wealth of experience to share from Australia and New Zealand:
- Melissa Lyon, Executive Director & Experience Designer, Hive Legal and CLI Advisory Board member
- Gene Turner, Managing Director, LawHawk and CLI Advisory Board member
- Tessa van Duyn, CEO and Practice Leader, Moores and CLI Advisory Board member
Topics covered in this episode included:
- Whether generative AI has put pressure on law firms to reconsider the billable hour, or if it is still mostly hype
- What are the most viable alternative fee models are and how if generative AI making these more attractive or feasible
- The key advantages and disadvantages of moving away from the billable hour toward alternative fee arrangements in a GenAI powered legal landscape
- How law firms have managed the impact of alternative models on lawyer and allied legal professional remuneration, bonuses, performance reviews and career progression
- The key focus for law firms to have in mind when deciding to move from the billable hour model
You’ll find details about the other topics we’ll be discussing in this series here.
If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.
Don’t forget to join CLI’s free Legal Generative AI Community here – it’s a lightly curated daily news feed on all things legal GenAI.