Episode 211: Future 50 Series - GenAI and Legal Ops - What’s next?
Release Date: 05/29/2025
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Episode 211: Future 50 Series - GenAI and Legal Ops - What’s next?
The Legalpreneurs Sandbox
In many respects, generative AI has impacted few roles as directly as legal operations. These professionals sit at the epicentre of tech experimentation, deployment, adoption, evaluation and change. As the tech has evolved, so too has their role to right now, being part tech interpreter, teacher, multidisciplinary relationship builder, enterprise-wide and legal function collaborator, and connector. That’s been layered into what they have always done, practical problem solving to ensure the legal department responds to organisational needs with timely, measured, candid and practical solutions...
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Episode 210: Future 50 Series – Small Words, Big Consequences: How prompts are redefining legal practice
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Prompt engineering has captured our interest, been at the core of our frustration and continues to find its way into our new way of working in the post ChatGPT era. But like the tech it is so integrally tied to, generative AI, knowing you need to be good at prompting is not the same as being good at it – it requires context, application, refinement and education at a pace, scale and continuous engagement like we have never seen before. The launched its in Emerging Technologies with this in mind. Our Fellow, , Senior Lecturer, focussed his highly successful...
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Episode 209: Legal GenAI Conversations Series: The Lawyerless Law Firm – Myth or Reality in 2030?
The Legalpreneurs Sandbox
On 7 May 2025, in the fourth podcast in ’s , Executive Director of the was joined by three amazing guests to discuss The Lawyerless Law Firm – Myth or Reality in 2030? , Head of Transformation and Legal Operations (OGC), , Founding Director, , CEO and Co-Founder, Topics covered in this session included: Whether or not we are close – technologically, culturally, and commercially - to a truly lawyerless law firm and what key barriers stand in the way If we are likely to see lawyerless business models emerge in certain sizes of practices...
info_outlineIn many respects, generative AI has impacted few roles as directly as legal operations. These professionals sit at the epicentre of tech experimentation, deployment, adoption, evaluation and change. As the tech has evolved, so too has their role to right now, being part tech interpreter, teacher, multidisciplinary relationship builder, enterprise-wide and legal function collaborator, and connector. That’s been layered into what they have always done, practical problem solving to ensure the legal department responds to organisational needs with timely, measured, candid and practical solutions for the day-to-day business at hand.
With GenAI, some of the problems are new and/or have become more complex. Solutions have had to evolve as the tech has evolved at an unprecedented pace, scale, and level of pervasive impact not seen before. And, old issues have also remained and have changed too like corporate responsibilities for data governance, privacy, ethics, cybersecurity, all culminating in an expanding portfolio of compliance and risk management.
We discussed all of this and much more with CLOC Australia’s co-leads: Katrina Gowans, Legal Operations Professional; Anna Golovsky, Executive Manager Legal and Company Secretariat Operations, IAG; and Matt Duncan, Legal Operations, Australian Retirement Trust. In addition to their thoughts on the topics above, their passion for their work and for the community that CLOC has created globally and locally was clear. In their view the big impact of GenAI on the legal ops role is one of expansion – more opportunities to support, assist, and connect legal to what is happening in our ecosystem but also to the critical and changing role of legal departments within their own companies. There is a discernible opportunity, identified in this discussion, for digitally literate professionals with human skills in influencing, persuasion, adaptability, flexibility, relationship building and more than anything else, curiosity, to join and enhance a career in legal ops.
We concluded our chat with a preview of what those curious professionals can expect from two CLOC Australia amazing events in Sydney in August 2025:
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CLOC Academy (19 August) for new and immediate next level legal ops professionals – you’ll find registration details here; and
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CLOC Australia Summit 2025 (20 August) for everyone interested and working in legal ops – you’ll find registration details here.
If you want a glimpse into how GenAI is impacting legal ops today and in the future, you’ll want to spend a little time listening to this podcast or watching the video – you’ll find the video here.
About the Future 50 Series
In the Future 50 Series we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.
If you would like to recommend people for this Series, please contact us at: [email protected].