Delighting Clients with Travefy - Time Saving, Systemising and showcasing YOUR expertise
Travel Agent Achievers Podcast
Release Date: 05/23/2023
Make or Break: Why the Next 90 Days Could Define Your Year
Travel Agent Achievers Podcast
Is your travel business off track? Or just ready for a reset? In this mid-year reset episode, travel business mentor and coach Roslyn Ranse shares strategies to refocus your goals, overcome cash flow challenges, and finish 2025 strong. You’ll discover how to shift your mindset, structure your systems, and turn Q3 into the most impactful part of your year. Whether you're a travel advisor, agency owner, or independent consultant, this episode is packed with insights to help you reignite your business momentum and take action without burnout. In This Episode, You’ll Learn: Why Q3...
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AI-Powered Travel Marketing: Human-First Strategies That Convert with Bronwyn White
Travel Agent Achievers Podcast
AI isn’t here to replace travel advisors, it’s here to support you. In this episode, Ros chats with travel researcher, futurist, and AI strategist Bronwyn White about how to use human-first AI tools to streamline your content, save time, and attract high-value clients. With over 30 years in the industry (Qantas, Google, Tourism Australia), Bronwyn shares: How AI can save you hours on marketing What travellers really want (and how to speak their language) The biggest mistakes advisors make with AI How to turn your expertise into “ungoogleable” content that converts You’ll...
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Designing purposeful experiences beyond the bike ride with Claire Baines
Travel Agent Achievers Podcast
In this episode of the Travel Agent Achievers Podcast, I’m thrilled to welcome Claire Baines, CEO of Hands Across the Water and an absolute powerhouse when it comes to creating experiences that truly matter. Claire isn’t your typical travel professional, but her journey from the world of corporate events to leading one of the most impactful experience-based charities is nothing short of inspiring. We dive into her story on how a passion for events and a single moment of saying “yes” to a charity bike ride led her to a life and career filled with purpose, connection, and heart. Claire...
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Building legacy through leadership: Leading through crisis with Peter Baines of Hands Across the Water
Travel Agent Achievers Podcast
In this deeply inspiring episode of the Travel Agent Achievers Podcast, Ros welcomes Peter Baines OAM, a remarkable leader whose journey from crisis zones to creating a life-changing legacy will leave you feeling motivated and hopeful. Peter shares his incredible story, starting as a forensic investigator responding to some of the world’s most devastating disasters, including the 2004 Boxing Day tsunami in Thailand. It was in the aftermath of this tragedy that Peter’s life took a transformative turn. Witnessing the unimaginable loss and heartbreak, he felt a calling to do more, leading him...
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Structure, Sustainability & Stronger Client Relationships with Sammi Jaeger
Travel Agent Achievers Podcast
Burnout, boundaries, and building a business you love. In this episode of the Travel Agent Achievers Podcast, I’m joined by Sammi Jaeger. Life strategist, business consultant, and creator of the “Fuelled Up Life” framework. Sammi shares her journey from burnout to rebuilding a values-led life and business, and her insights are something every travel advisor can benefit from. We talk about: Recognising burnout and how to respond to it The power (and challenge) of setting boundaries Why aligning your business with your personal values leads to stronger relationships and a more...
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What I’d Focus on If I Were Starting My Travel Business Today
Travel Agent Achievers Podcast
Are you feeling torn in all directions in your travel business? Wearing all the hats from sales and marketing to admin and client service? You’re not alone, and in this episode, Ros is diving into what she’d focus on first if she were starting her travel business all over again. From building solid sales foundations and understanding your ideal client, to avoiding time-wasting distractions and learning how to set intentional business goals. This episode is packed with real-world advice from a seasoned advisor who’s been where you are and continues to show up every day for her clients in...
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From Swim Mum to CEO: How I Juggle Business, Mentoring, and Life
Travel Agent Achievers Podcast
Have you ever wondered how people juggle growing businesses, family life, and everything in between? In this special behind-the-scenes episode, Roslyn pulls back the curtain and shares a real, unfiltered look into a day in her life as a travel business owner, mentor, and busy mum. From 6 AM starts at the pool to client emergencies, project meetings, group trips, and life admin (hello, laundry and school runs!), Roslyn shows how systems, sales focus, and smart planning help her manage multiple businesses without burning out. You'll hear insights into her personal routines, business structures,...
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It’s Not Just a Testimonial, It’s Trust: Why Feedback Fuels Growth
Travel Agent Achievers Podcast
In this episode of the Travel Agent Achievers Podcast, Ros chats with returning guest and founder of , Anna Shannon. Sharing the real power behind gathering client feedback and why we need to move beyond the word testimonial. Together, Ros and Anna explore why Travel Professionals often hesitate to ask for reviews, what social proof really means, and how client feedback is one of the most powerful (and FREE!) marketing tools you have available to you in your travel business especially when the world feels uncertain. With insights into: Why the word “testimonial” can feel awkward,...
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Confidence, Connection & Conversions: Why Listening is Key in Travel Sales
Travel Agent Achievers Podcast
Sales can feel overwhelming for travel advisors, but it doesn’t have to be that way. Building a business involves sales of course! In this episode, Nicole O’Sullivan, a sales expert with 20+ years of experience (mostly in the travel industry), shares how to take the fear out of selling and build genuine client connections. Learn how to master the art of listening, overcome the fear of rejection, and confidently ask for the sale. Packed with actionable tips, this episode will help you grow your travel business sustainably and profitably. Don’t miss it! For full show notes and resources...
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Truth Bombs on Digital Marketing for Travel Advisors with Wendy Addinsall
Travel Agent Achievers Podcast
In today’s competitive digital landscape, having a strong online presence is essential to attract and retain customers. This week on the Travel Agent Achievers Podcast, Ros is joined by Wendy Addinsall from RedGrape Social, a digital marketing expert who helps travel advisors master social media, email marketing, and more. Wendy brings her years of experience from working with brands like Royal Caribbean and Virgin Australia, where she developed her skills in promoting luxury travel experiences. Wendy shares practical insights on how travel advisors can boost their online visibility. She...
info_outline'Acts of Service' is one of my love languages. Yet - this podcast episode isn't about that..
Stephanie Gries of Travefy and I, Ros, are talking about going above and beyond for travel clients in a way that isn't intrusive, is 'smart' in how we use our time and also delights clients whilst they prepare for and are traveling.
This tool is one that caught my attention during the pandemic. Not only was it one made initially for travellers, but it easy to use and intuitive with how it works. PLUS they are always adding new features and tools to help us as the Travel Experts provide further value for our clients.
Stephanie and I discuss all things systems, how using tools that talk to each other or all in one tools that function well are able to help us as travel advisors focus on what we do best.
Education is important and together we both believe that if you are learning, we want to see you implement.
Check out how Travefy can help you in your travel business with a special discounted offer only for Travel Agent Achievers listeners and members. Use the coupon code: TAA20 for 20% off your first year when purchasing an annual plan, or your first 3 months on the month to month plan.
How are you using systems and tools in your travel business to suprise and delight your clients? Making their life easier as well as yours. What tasks are you able to do for them that will increase their 'love' for you and in turn fill your tank too? :-)