Why attending events is Important as a Travel Business Owner
Travel Agent Achievers Podcast
Release Date: 10/09/2024
Behind the Scenes of a High-Touch, High-Volume Travel Business with Ali Raymer
Travel Agent Achievers Podcast
High-touch service doesn’t happen by accident. It’s built through systems, boundaries, and smart decisions behind the scenes. In this episode, Roslyn is joined by Ali Raymer, a senior travel advisor based in the US with Picture This Travel, for an honest, advisor-to-advisor conversation about what it really takes to deliver a personalised client experience while managing a high volume of bookings. Together, they pull back the curtain on the mechanics behind a high-touch travel business. From protecting the parts of the role that truly matter, to letting go of tasks that no longer serve...
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Booked + Busy: How to Build an Email System That Actually Converts
Travel Agent Achievers Podcast
In this episode of the Travel Agent Achievers Podcast, Roslyn is joined by email marketing specialist of Moxie & Forth, Kaytee Fisher to unpack what it really takes to build an email system that converts without overwhelm or burnout. Kaytee shares why email marketing remains one of the most powerful and underrated sales tools for travel advisors, how consistency beats perfection every time, and why storytelling and personality matter more than ever in an era shaped by AI and automation. Together, Roslyn and Kaytee explore the foundations of a sustainable email strategy, how travel advisors...
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Your 2026 Business Dashboard: The KPIs Every Travel Advisor Needs
Travel Agent Achievers Podcast
This year isn’t about doing more. It’s about knowing what’s actually working. In this solo episode, Roslyn kicks off 2026 by sharing a calm, CEO-level approach to KPIs and how travel advisors can use them to gain clarity, reduce overwhelm, and make confident business decisions. Rather than tracking everything or chasing vanity metrics, this episode focuses on the small set of numbers that genuinely reflect business health, client behaviour, conversion, and sustainability along with providing practical tips to ensure this is something you do every month. In this episode, you’ll...
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Facebook Ads That Work: Visibility, Targeting and Sustainable Marketing with Natalie Alaimo
Travel Agent Achievers Podcast
In this episode, Ros chats with Facebook and Instagram Ads Strategist Natalie Alaimo about how travel professionals can use paid ads to increase visibility, attract their ideal clients, and grow their business sustainably. They discuss the difference between visibility and conversion, how to balance organic and paid strategies, what it takes to attract ready-to-book leads, and how small-budget advertising can support your long-term marketing goals. Key Topics: Qualified visibility vs vanity metrics Organic reach decline and what to do about it How Meta’s new AI targeting works ...
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Why families aren’t booking with travel advisors and how to change that.
Travel Agent Achievers Podcast
Recent research released shows an area in travel, that has a unique opportunity right now. Family and multigenerational travel. The research I read showed that currently only 19% of families book through a travel advisor even though 92% plan to travel this year! In this episode, Ros explores the data behind this gap and what it means for you as a travel professional. Discover how to communicate your value clearly, connect with families before they book online, and build trust through storytelling not sales. Grab the Connect Your Value mini workbook for Travel Advisors Connect with Roslyn:...
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Redefining Success: Building a Travel Business That Supports Life’s Next Chapter with Lyndall Collins
Travel Agent Achievers Podcast
In this inspiring episode, Ros sits down with long-time friend and award-winning itravel advisor, Lyndall Collins, to talk about what it really means to build a travel business that grows and adapts with life. With over 30 years in the industry and more than 14 years running her own successful home-based business, Lyndall shares her journey from starting out in retail travel, to raising her daughters while working from home, to being named one of itravel’s Top 3 Mobile Advisors in 2024. Lyndall opens up about the transitions she’s experienced from juggling young kids while growing her...
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Building a Team and Thriving Travel Business with Systems with Holly Velardo
Travel Agent Achievers Podcast
In this spontaneous and heartfelt conversation, Ros chats with long-time Achievers member Holly Velardo, founder of HollyDay Travel, about the power of systems and how they’ve been the foundation for her business growth. Holly opens up about her early struggles: late nights, juggling five children, and doing everything herself to now running a thriving business with a team of five. She shares how implementing systems has allowed her to: Step out of the overwhelm of working until 2am. Build and train a strong team with clear roles and processes. Delegate tasks she doesn’t love (like...
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The Unsexy Work that Pays Off: Why the Boring Stuff Builds Your Travel Business
Travel Agent Achievers Podcast
Most travel advisors don’t want to think about systems. They want to focus on clients, marketing, or the fun side of travel. But here’s the truth: it’s the unsexy work behind the scenes that builds the strength of your business. In this short episode, Ros shares why we often avoid the tasks that feel boring or hard, and how leaning into them can free up your time, increase referrals, and create a smoother client experience. Think of it like going to the gym: the squats aren’t glamorous, but they’re what build strength. In the same way, setting up your booking flows, client journey,...
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Behind the Travel Business: A Conversation with My Husband, Clint Ranse
Travel Agent Achievers Podcast
What’s it really like being married to a travel advisor? In this personal episode, Roslyn sits down with her husband, Clint, to share the real-life ups and downs of managing business, family and travel as a couple. From navigating time zones and guilt trips to bucket list dreams and business dinners on their anniversary, this episode shines a light on what it means to build a business and a life together. 🎧 For more tools & resources, visit:
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Flying, Family, and the Funny Truths Kids Tell - A Conversation with Jackson Ranse
Travel Agent Achievers Podcast
In this milestone 100th episode of the Travel Agent Achievers Podcast, Ros takes a heartfelt detour from the usual business chat and invites a very special guest to the mic, her 10-year-old son, Jackson. With honesty, humour, and a good dose of sarcasm (from Jackson, of course), they chat about what it’s really like growing up with a mum who’s a travel advisor, mentor, and business owner. From comparing hotel stays with mum versus dad ("With Dad, it’s Ibis Budget. With Mum, it’s Shangri-La") to learning about different cultures through travel, Jackson shares his perspective on the...
info_outlineAre Travel Business events on your calendar? I'm sure you have LOTS of travel events in your calendar.. And in this episode I share why I have made them an important part of my yearly planning sessions.
Even though you may think attending a 2-3 day business conference or event.. It's time AWAY from the office and as a Travel Business Owner you may be on call to your clients 'all the time' I get it. I'm like you.
However by prioritsing to put some Travel Business, Supplier, consortia and other events on your 'must do' day to day calendars you can also HELP your business grow.
Ros shares how the last 12-18 months have been filled with BIG events and why they have changed the trajactory of her global travel business and why she recommends they are added to your plan too.
You may get asked to attend supplier events on a regular basis, which can all add up and seem overwhelming. For Ros, dedicating time to attend smaller individualised sessions is important, however she is much more selective.
Check out a few events that as Travel Business Owners and part of the Travel Agent Achievers Community, we are looking forward to. www.travelagentachievers.com/events