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The Art of Listening: An Eight Step Approach to Connection with Emily Kasriel

Typology

Release Date: 09/11/2025

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Most of us think we’re avoiding hard conversations because we don’t know what to say. But that’s not really the problem. In this episode, Ian and Anthony dive into the real reason we sidestep the conversations that matter most—and it has a lot less to do with skill and a lot more to do with what’s happening inside of us. Because here’s the truth: you can have the best negotiation strategy in the world, but if you don’t understand the emotional dynamics underneath the conversation, you’re going to be dead in the water. As part of our Courageous Conversations series, this episode...

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Last week, we kicked off our Courageous Conversations series with a fresh look at building emotional confidence. This week, we lay the groundwork for how personality, emotional regulation, and awareness all play into navigating conversations that matter.  I sat down with Attia Qureshi—an expert in negotiation and persuasion—but what unfolds isn’t just about getting what you want. It’s about why we want what we want…and what’s really driving us underneath it all. Attia shares a moment of deep rejection from her childhood that led her to build what she calls an “exoskeleton”...

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  This week, we're kicking off a multi-week series on how to have courageous conversations.  We'll be digging into the foundations of emotional confidence, strategies for negotiation, and how to have difficult conversations.  Today, we’re taking a fresh look at our conversation with Alicia Michelle to learn how to slow down your inner world and regulate your thoughts, your emotions, and your reactions before you ever step into a hard conversation.  We’re talking about building emotional confidence. Not the loud, chest-thumping kind. I mean the quiet, grounded ability to...

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What happens when the life you built—carefully, faithfully, and very publicly—splits down the middle in a single night? This week on Typology, we’re revisiting one of the most powerful conversations we’ve had on the show—a replay of my interview with bestselling author and cultural truth-teller Jen Hatmaker. Jen, an Enneagram Three with a courageous edge that sometimes looks a lot like an Eight, joined me to talk about her memoir Awake and the “before-and-after date” that changed everything—July 11, 2020— when her 26-year marriage ended and the life she knew cracked wide...

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There are some conversations that don’t just inform you—they find you. This was one of those for me. In this episode, I sit down with my friend Dudley Delffs—author, therapist, and a fellow self-preservation Four—and what unfolds is less of an interview and more of an honest, unguarded conversation between two people who’ve spent a lifetime trying to tell the truth about their lives…and sometimes wondering what it costs to do that. We talk about the long journey of being a Four—the early years of feeling different, the instinct to hide parts of your story, and the slow, sometimes...

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Most leaders think workplace problems are about strategy, performance, or communication. But what if the real issue is something deeper—something invisible shaping how people interpret everything that happens at work? In this episode of Typology, Anthony and I explore how the Enneagram reveals the hidden motivations driving behavior inside teams and leadership groups. When people begin to understand why they—and their colleagues—think, react, and communicate the way they do, everything starts to shift. We talk about what happens when organizations move beyond personality labels and start...

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More Episodes

This week, we explore the art of listening and the complexities of human personality through the lens of the Enneagram with Emily Kasriel, an award-winning journalist, executive coach, and author of the new book, Deep Listening: Transform Your Relationships with Family, Friends, and Foes.

Emily shares her journey of self-awareness and the importance of deep listening in our everyday interactions. She discusses her experiences at the BBC, the challenges of listening in high-stakes situations, and the powerful eight-step approach to deep listening outlined in her book.

Discover how to create psychological safety in conversations, the significance of being present, and the value of curiosity in understanding others. We also examine the nuances of the Enneagram, helping listeners discern their personality types and how they can enhance their listening skills.

Whether you're new to the Enneagram or a seasoned enthusiast, this episode is packed with insights that can transform your relationships and deepen your understanding of yourself and others.

Key Highlights:

  • The concept of deep listening and its importance in today's world

  • The eight-step process for effective deep listening

  • Personal anecdotes and reflections on self-awareness

  • The interplay between personality types and listening styles

Don't forget to grab a copy of Emily's book, Deep Listening, and join the conversation about how we can all become better listeners!

Subscribe to Typology for more insights on personality and relationships!