loader from loading.io

AI, Referrals, and the New Playbook for Loan Officers in 2026 with Alec Hanson

Loan Officer Marketing with Chris Johnstone

Release Date: 01/08/2026

How AI Is About to Completely Reshape the Mortgage Borrower Experience with Chris Johnstone show art How AI Is About to Completely Reshape the Mortgage Borrower Experience with Chris Johnstone

Loan Officer Marketing with Chris Johnstone

In this  episode, Chris Johnstone breaks down how artificial intelligence is changing the way borrowers search for homes, get financing, and choose who they work with. After live demonstrations and conversations with mortgage organizations on the road, this episode explains why once consumers experience AI-driven convenience, the market will not go back.   The episode walks through a practical weekly strategy that combines AI, relationship marketing, and consistent follow-up to build authority, generate referrals, and stay ahead of the shift already happening in real estate and...

info_outline
How Jay Rodriguez Closed 97 Loans & $57 Million in Volume Primarily from His Existing Database show art How Jay Rodriguez Closed 97 Loans & $57 Million in Volume Primarily from His Existing Database

Loan Officer Marketing with Chris Johnstone

On this episode of , host Chris Johnstone sits down with top producing loan officer and branch leader Jay Rodriguez to unpack exactly how he built a $57 million production business by leveraging relationships he already had.   Jay shares how he turned past clients and referral partners into a consistent, repeatable source of business while helping his branch exceed 300 total closings. The conversation dives into the systems, habits, and team structure that allowed him to scale production without adding stress or sacrificing family time.   In this episode, you will...

info_outline
AI, Referrals, and the New Playbook for Loan Officers in 2026 with Alec Hanson show art AI, Referrals, and the New Playbook for Loan Officers in 2026 with Alec Hanson

Loan Officer Marketing with Chris Johnstone

In this new episode of , the host Chris Johnstone sits down with Alec Hanson to unpack what 2026 really looks like for loan officers navigating AI, digital change, and a relationship driven business. This conversation cuts through the noise and gets practical about what actually grows a mortgage business in the years ahead. Drawing from decades of experience, Alec explains why the foundation of referrals, trust, and human connection has not changed, and how the smartest loan officers are blending that foundation with modern technology and AI.   You'll learn:   Why the mortgage...

info_outline
How Top Loan Officers Build Realtor Referral Machines and Stay Consistent Through Any Market with Brendon Murphy show art How Top Loan Officers Build Realtor Referral Machines and Stay Consistent Through Any Market with Brendon Murphy

Loan Officer Marketing with Chris Johnstone

In this episode of LoanOfficerPodcast.com, the host Chris Johnstone sits down with top producing loan officer Brendon Murphy to break down what it really takes to build a referral-driven mortgage business that lasts through every market cycle.   Brendon shares his personal journey from struggling early on to becoming a trusted lender for high-performing real estate agents, and explains the exact mindset, habits, and relationship strategies that helped him grow a stable, referral-first business without relying on paid leads.   What you will learn in this episode:   How to...

info_outline
Learn the 4 Pillars to Build and Grow a Mortgage Business in 2026 That Closes 10+ Loans Per Month show art Learn the 4 Pillars to Build and Grow a Mortgage Business in 2026 That Closes 10+ Loans Per Month

Loan Officer Marketing with Chris Johnstone

In this episode of LoanOfficerPodcast.com Chris Johnstone the creator of LoanOfficerCRM.ai breaks down the real fundamentals behind building a mortgage business that can consistently close 10 or more loans per month and why artificial intelligence is about to reshape the industry faster than most loan officers realize.   This episode is a direct, practical conversation for loan officers who want to protect their market share, grow referrals, and position themselves to win as AI driven search and automation become the new normal   What You Will Learn in This Episode   The four...

info_outline
How ChatGPT and AI Search Are Sending Real Estate and Mortgage Referral Deals show art How ChatGPT and AI Search Are Sending Real Estate and Mortgage Referral Deals

Loan Officer Marketing with Chris Johnstone

AI is no longer a future trend in real estate and mortgage lending. It is already influencing how buyers search for homes, choose agents, and get referred to loan officers. In this episode, Chris Johnstone and Nate Carver break down exactly how AI is reshaping the industry, why ChatGPT is already sending real mortgage deals, and what professionals must do now to avoid being left behind. From AI answering phones and booking appointments to getting recommended by ChatGPT itself, this conversation connects the dots between technology, consumer behavior, and real revenue. You will learn:...

info_outline
How to Get Top Agents to Send You All Their Leads for Free with Chris Johnstone show art How to Get Top Agents to Send You All Their Leads for Free with Chris Johnstone

Loan Officer Marketing with Chris Johnstone

In this episode of the LoanOfficerPodcast.com, Chris Johnstone reveals how AI-powered voice agents are helping loan officers book appointments with top producing real estate teams and turn their listings into free, high-intent mortgage leads. You’ll hear how this simple workflow inside the Loan Officer CRM answers your calls, follows up automatically, and positions you as the most valuable partner an agent can have.   You’ll learn:   How a listing-specific AI voice agent impresses agents and gets them to send you their leads How the built-in 365-day follow-up turns listing calls...

info_outline
How AI Searches Help Loan Officers Close More Deals & How to Become the Recommended Lender show art How AI Searches Help Loan Officers Close More Deals & How to Become the Recommended Lender

Loan Officer Marketing with Chris Johnstone

This week on , Chris Johnstone breaks down one of the most important industry shifts we will experience in our lifetime: the rise of AI-powered search, customer service, and referral generation.   We’re no longer talking theory. AI is already recommending mortgage lenders, generating full 1003 applications, and reshaping how homebuyers shop for real estate and financing. Chris explains why this transition will move faster than Google’s rise — and what loan officers must do now to stay relevant and win.   3 Big Takeaways:   AI is becoming the new search engine:...

info_outline
How Charles Williams Built a $100M+ Lending Network and Thrived Through Every Market Shift show art How Charles Williams Built a $100M+ Lending Network and Thrived Through Every Market Shift

Loan Officer Marketing with Chris Johnstone

In this episode of , Chris Johnstone sits down with Charles Williams — a powerhouse who went from bankruptcy to structuring $50M–$150M commercial deals and building one of the most trusted capital market networks in the country.   You'll learn:   How to create your own best customer. Charles explains how he built a lending model powered by his nonprofit, student housing acquisitions, and tax-exempt bond financing—unlocking consistent, high-quality commercial deals. Turning adversity into opportunity. Hear how a bankruptcy pushed Charles to master finance, pivot into...

info_outline
Watch Chris Johnstone Onboard a New Team Member and Reveal the Fastest Path to Success in the Mortgage Industry show art Watch Chris Johnstone Onboard a New Team Member and Reveal the Fastest Path to Success in the Mortgage Industry

Loan Officer Marketing with Chris Johnstone

In this behind-the-scenes episode, Chris Johnstone welcomes a new team member and walks them through exactly how Connection Incorporated helps loan officers dominate their markets. From mastering referrals to leveraging A.I. automation, you’ll see how top producers are growing their businesses faster than ever — without chasing low-quality leads.   3 Key Takeaways:   The 4 Pillars of Growth — How to build your mortgage business using referrals from your database, real estate agents, deals in process, and A.I. search engines like ChatGPT. Automation that Works —...

info_outline
 
More Episodes

In this new episode of loanofficerpodcast.com, the host Chris Johnstone sits down with Alec Hanson to unpack what 2026 really looks like for loan officers navigating AI, digital change, and a relationship driven business. This conversation cuts through the noise and gets practical about what actually grows a mortgage business in the years ahead. Drawing from decades of experience, Alec explains why the foundation of referrals, trust, and human connection has not changed, and how the smartest loan officers are blending that foundation with modern technology and AI.

 

You'll learn:

 

  • Why the mortgage business is still a referral business and why relationships will matter even more in an AI driven world
  • How loan officers should balance old school database marketing with digital content, social media, and AI tools
  • What top producers do differently when it comes to consistency, discipline, and long term thinking

 

If you are a loan officer who wants to stay relevant, grow referrals, and understand how AI fits into a real business strategy, this episode is a must listen. Watch or listen to the full episode now on loanofficerpodcast.com and subscribe so you never miss a conversation shaping the future of the mortgage industry.