loader from loading.io

Language and Identity Online

Words and Actions

Release Date: 06/24/2022

Language in Business, Language at Work show art Language in Business, Language at Work

Words and Actions

Wait a minute. Why does ‘corporate consultant’ sound more prestigious than ‘business consultant’? Or does it? Do they mean the same thing? How does organizational communication differ from corporate or business communication? And what topics, genres and text types should textbooks on communication in these settings tackle when the genres themselves are blended? Welcome to the challenges of three authors revising a textbook on the power of language in business(?), now turned into a podcast episode and made even more interesting with Wittgenstein and Jonathan Clifton joining the writing...

info_outline
The Language of Corporate Social Responsibility: Language Discrimination show art The Language of Corporate Social Responsibility: Language Discrimination

Words and Actions

Raves, poker nights and Marvel movies – no costs or effort were spared in this final episode on CSR to raise awareness about one of the most pervasive manifestations of discrimination: accentism. In the presence of experts, we uncover what is hidden beneath the surface, and just when we thought we would never judge someone based on the sound waves they produce, we dare(d) ourselves and you to eat the pudding…   Long Notes: More information, a full transcript and academic references on wordsandactions.blog. We start episode 28 by critically reflecting on anti-discrimination efforts...

info_outline
Language awareness in the age of AI show art Language awareness in the age of AI

Words and Actions

ChatGPT & company are here to stay. And so are linguists. Find out why in our exploration of the capabilities and shortcomings of generative AI and how it will affect the competences of lecturers, students and practitioners in business communication and beyond. Via tricks and tips on how to integrate these powerful text production tools in and outside the classroom, W&A once again underscores the crucial importance of language awareness and the human touch in the digital era. The discussion will take us past proper prompt engineering,  output analysis, digital sweatshops and...

info_outline
The Language of Corporate Social Responsibility: Ecolinguistics show art The Language of Corporate Social Responsibility: Ecolinguistics

Words and Actions

Prepare to meet some ignorant pigs and silly cows in our second episode on CSR... Together with an expert in ecolinguistics, we will explore the discursive construction of our ideology-laden relationship to nature (and animals in particular!) via the analysis of presuppositions and metaphors, going from tepid COP27 implementation plans on global heating to Chinese self-serving CSR reporting. It will become painfully clear how and why language matters and you'll find out more about your ecosomatic awareness.    As always, you can find more information, references to research and a...

info_outline
The Language of Corporate Social Responsibility: Responsible Communication show art The Language of Corporate Social Responsibility: Responsible Communication

Words and Actions

All good things come in threes. Or more. Add a Chief Sustainability Officer, a body positive Barbie doll,  a purple inclusive M&M and an actual expert in applied ethics and you get a lively discussion on true colours, washings and genuine CSR efforts in the first episode of our new mini-series (it comes in threes) on corporate social responsibility. Have a listen and find out more, including how energy companies account for their profits and your bills via legitimisation strategies.   More information about the podcast and  a full...

info_outline
Selling Hard and Soft show art Selling Hard and Soft

Words and Actions

Are you one of those people who is always tricked into doing or buying things you don’t want? Do you want to find out how they do it or how to do it yourself? You’re in luck! If you listen to this episode, you will find out all about it! You will even get free access to all the other W&A episodes on language in business, politics and beyond and you’ll discover that your current annoyance and reluctance by reading this is caused by genre awareness. Do it now or regret it later! #hardselltacticsshamelesslybroughttoyoubuyW&A.   The episode, as always, is accompanied by a blog...

info_outline
Language and Identity Online show art Language and Identity Online

Words and Actions

Your identity is a right old mess. As is ours, mind you… and don‘t get us started on Marcus Rashford! In this episode we delve into the different layers and facets of identity construction in digital space. Via small stories, solo selfies and networked narratives, we offer ways to inspect different senses of selves as they are created in online environments. The journey will take us past talking dogs, overpowering teacher personas (yes, we are talking about ourselves!) socially constructed bosses, and walking gods. And we will get started on Marcus Rashford.   For...

info_outline
Language and Technology show art Language and Technology

Words and Actions

Yesterday’s sci-fi has become today’s reality. Join us as we venture our way into the ever-growing domain of Language Technology in which we discover and discuss current and future developments in speech recognition, automated literary translation, opinion mining and open domain chatbot applications. Not only do we find ourselves having cheeky chats with clever cars and critical conversations with experts,  we also ponder over the pros and cons of Artificial Intelligence and assess our position as linguists (and one alleged Professor of Disco Studies) in view of these...

info_outline
Translation and Interpreting When the Stakes are High show art Translation and Interpreting When the Stakes are High

Words and Actions

We eavesdrop on police interrogations, wire-tapping and immigration interviews, and sneak on a Keolis bus (on board entertainment: The Interpreter) to explore the complex processes of translation and interpreting in high stakes contexts. Joining us are a forensic linguist, an expert in asylum seeking procedures and a researcher on multimodal translation, who illustrate the pervasive impact of translators as important decision-makers that may affect the future, safety and prosperity of people and businesses.

info_outline
Multilingualism show art Multilingualism

Words and Actions

“I’m not hungry. One egg is an oeuf”. Is the author funny? Debatable. Are they multilingual? Ça dépend. In this multi-voiced episode on multilingualism we tackle interrelated aspects ranging from translanguaging over accommodation to effectiveness and proficiency and we cast light on multilingual settings and the role of BELF in them. In the process, we make Bernard eat humble pie by interviewing a very, very multilingual person and we raise multilingual voices to stop cruelty against animals.

info_outline
 
More Episodes

Your identity is a right old mess. As is ours, mind you… and don‘t get us started on Marcus Rashford! In this episode we delve into the different layers and facets of identity construction in digital space. Via small stories, solo selfies and networked narratives, we offer ways to inspect different senses of selves as they are created in online environments.

The journey will take us past talking dogs, overpowering teacher personas (yes, we are talking about ourselves!) socially constructed bosses, and walking gods. And we will get started on Marcus Rashford.  

For further info and a full transcript please head over to: wordsandactions.blog

In this episode,right at the beginning, we reminisce about previous episodes. You may want to listen (again) to episodes on crisis communication (S1E6) and on negotiations (S2E19). Later we mention two other episodes S1E7 on storytelling and S1E11 on impression management.  

 

We start our topic, computer-mediated communication and identity, with Erika telling us about the very early days of the Internet.  We also mention Peter Steiner’s 199 cartoon “On the internet, nobody knows you’re a dog”, which has become so famous that it has its own Wikipedia entry.  We then go on to introduce the theory for this episode, namely Mary Bucholtz and Kira Hall’s work on identity construction through spoken interaction:

 

Bucholtz, M., & Hall, K. (2005). Identity and interaction: A sociocultural linguistic approach. Discourse studies, 7(4-5), 585-614

 

Erika gets due credit from Bernard and Veronika for her work on constructing identities in digital spaces, e.g.:

 

Darics, E., & Gatti, M. C. (2019). Talking a team into being in online workplace collaborations: the discourse of virtual work. Discourse Studies, 21(3), 237-257.

 

Still in the introduction, Bernard mentions a study on whether women prefer female bosses.

We contrast this global study with one that addresses very specific contexts.

 Talking about how identity can be indexed in online interaction, Veronika mentions a recent PhD thesis completed at Lancaster University. A bit later, Bernard refers to influencers and mentions the case of Dotan, a Dutch singer and influencer podcaster who was less than authentic. Veronika’s current research on how online identity construction works in political discourse is part of a multi-authored book on which she is lead author and that is currently under review with the publisher (so fingers crossed!). The title is Voices of Supporters: Populist parties, social media and the 2019 European elections.  The interview guest for this episode is Alexandra Georgaopoulou, a professor at King’s College London who is known for her work on so-called “small stories” and their function in constructing identities, including online. Information on the Ego Media project, which studied the impact of new media on forms and practices of self-presentation, can be found at https://www.ego-media.org/. There is a  forthcoming digital publication from the project with Stanford University Press.

Moving on to the analysis part of the episode, we look at the social media profiles of footballer, author and campaigner Marcus Rashford: @MarcusRashford (Twitter), marcusrashford (Instagram), _marcusrashford (TikTok). The fan account in TikTok is rashford10marcus. All three accounts feature a logo based on his initials: 

 In analysing the posts, we draw on a matrix first proposed for how CEOs present themselves online:

 

Jameson, D. A. (2014). Crossing public-private and personal-professional boundaries: How changes in technology may affect CEOs’ communication. Business and Professional Communication Quarterly, 77(1), 7-30.

 

And that’s it for this episode - see you again next time!