Ep. 343: “Honing our Ability to Listen” – Facility Management Leadership and the Evolution of Workplace Experience with Christine Mueller of Capital Group
Release Date: 03/11/2025
Ep. 365: “What You Can Bring to the Table” – Professional Development in Your Facility Management Journey with Richard Peterson, CFM, FMP, SFP of ABM & IFMA’s Corporate Facilities Council
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Richard Peterson, CFM, FMP, SFP is Director of IFM at ABM Industries Supporting Waymo where he is responsible for overseeing facility management operations and is passionate about driving operational excellence, safety, and innovation. He also serves as Vice President of the IFMA Silicon Valley Chapter and Secretary for IFMA’s Corporate Facilities Council with a mission is to assist FMs in navigating their career journey using leadership skills training, peer mentoring, and specialized education. Mike Petrusky asks Richard about his experiences in the profession and why he believes that...
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Ep. 364: “Create a Culture” – Embracing Continuous Workplace Innovation at WORKTECH New York with Philip Ross of UnGroup
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Philip Ross is Founder and CEO of UnGroup where he is an author, advisor, speaker, futurist and commentator on the new world of work. Mike Petrusky asks Philip about the upcoming WORKTECH New York conference and why embracing technology and continuous innovation is essential for workplace leaders who want to stay ahead in our rapidly evolving industry. AI is becoming a conversational technology that will significantly impact workplace dynamics, while data is being gathered so workplace experiences can be measured and optimized to remove friction and create memorable moments. Philip says that...
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Ep. 363: “Your Best Strengths” – The Five Talents That Really Matter in Leadership and the Workplace with Author Barry Conchie
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Barry Conchie is an executive leadership advisor and co-author of the book "The Five Talents That Really Matter: How Great Leaders Drive Extraordinary Performance" which demystifies the aura and complexity surrounding high performing leaders through original research and interviews with high-performing global leaders. Mike Petrusky asks Barry about how his book can help facility management and workplace leaders identify specific talents that are most predictive of superior leadership performance, providing a scientific basis for leadership development. They explore how many selection systems...
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Ep. 362: “Have a Data Strategy” – Elevating Employee Experiences by Researching the Future at Work with Kyle de Bruin of Leesman
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Kyle de Bruin is Managing Director at Leesman where he is passionate about measuring and analyzing the experiences of employees in their places of work. Mike Petrusky asks Kyle about how high-performance offices deliver a great employee experience and they review lessons learned from the past five years of workplace change. The lack of variety in office design is a significant challenge, as employees are staying at their desks due to the increased use of video calls and the need for private conversations. Kyle believes that the facility management and corporate real estate industry is...
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Ep. 361: “Rethink Your Waste” – Social Impact Procurement in Facility Management and the Workplace with Michael Amos of Waste to Wonder Worldwide
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Michael Amos is Managing Director at Waste to Wonder Worldwide where he is passionate about managing office clearances that empower disadvantaged communities. Mike Petrusky asks Michael about his recent learning lab presentations during IFMA’s Facility Fusion where he shared that organizations should consider social enterprises when making procurement decisions to maximize social impact. The ethical reuse of office equipment can have a profound generational impact on disadvantaged communities and sustainability in the workplace is a core competency for facility management professionals, so...
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Ep. 360: “What People Are Looking For” – A Facility Manager’s Guide to Ergonomics, Health and Wellbeing in the Workplace with Lily Pritchett of Humanscale
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Lily Pritchett is Regional Sales Manager at Humanscale and Past President of the IFMA Houston Chapter where she is passionate about consulting with organizations to create experiences that spur creativity and drive innovation with purposeful space design. Mike Petrusky asks Lily about their time together at IFMA’s Facility Fusion conference in Austin where industry partners and FM professionals connected to focus on leadership and caring for the built environment. There is a significant shift in corporate real estate towards flexible spaces, reflecting changes in how people use offices, so...
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Ep. 359: “A Better, Positive Outlook” – Life Sciences, Architecture and Workplace Strategy with Dan Castner, AIA, LEED AP of Mancini Duffy
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Daniel Castner, AIA, LEED AP is Principal and Director of the Life Science practice at Mancini Duffy where he is passionate about workplace strategy with a focus on research labs, medical space, and anything requiring a helpful orchestrator of AEC coordination. Mike Petrusky asks Dan about his experiences helping the IFMA community, the importance of client relationships and the use of technology in workplace strategy. They explore design trends and emphasize the core elements of flexibility and being intentional when delivering spaces that meet the needs of the workforce. Dan believes that...
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Ep. 358: “Everything Begins With Trust” – Interior Design and Creating Workplace Environments Where People Thrive with Sabrina Pagani of AECOM
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Sabrina Pagani is Principal and Interiors Practice Leader at AECOM where she is passionate about helping clients create impactful environments in which to live, learn, work, and play. Mike Petrusky asks Sabrina about the importance of trust and giving people freedom and clear objectives when creating thriving environments. They explore how facility management leaders must cut through the noise and focus on the essential aspects of human behavior and needs when designing spaces. Sabrina believes that the physical environment is crucial for human connection, but it must be integrated with...
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Ep. 357: “The Heart of Innovation” – Culture, Leadership and Organizational Change in the Workplace with Porschia Parker-Griffin, MS, PCC of Fly High Coaching
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Porschia Parker-Griffin, MS, PCC is Founder and CEO at Fly High Coaching where she is an organizational consultant, career services and strategy leader, and Host of the “Career 101 Podcast”. Mike Petrusky asks Porschia about how the physical workspace impacts company culture and employee engagement, while leading to collaboration, innovation and better business outcomes. They explore the marketplace today where organizational change, including reorganizations, mergers and acquisitions are all significant challenges for companies. Employee engagement is at its lowest point globally since...
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Ep. 356: “Ask More Questions” – The Empathy-Powered Leadership Journey in the Workplace with Psychologist & Author Jess Baker
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Jess Baker is a Chartered Psychologist, Associate Fellow of the British Psychological Society and Author of the book, “The Super-Helper Syndrome: A Survival Guide for Compassionate People” which is for anyone who wants to understand how helping works and to be better at it. Mike Petrusky asks Jess why she believes that empathy in the workplace is often misunderstood, and she shares the difference between cognitive empathy and emotional empathy. She explains that compassionate leadership involves both empathy and taking action to relieve the suffering of others, which leads to better team...
info_outlineChristine Mueller is Vice President and Director of Office Services Operations & Engineering at Capital Group where she is passionate about creating excellence through coaching, strong relationships, and inspiring others to achieve their most challenging goals. Mike Petrusky asks Christine about her career journey and how she currently views the role of facility management, the evolution of the built environment and moving from traditional FM to a focus on workplace experience. They explore the challenges of talent acquisition in the industry, the impact of technology, and the importance of active listening in facility management. Christine believes that AI and other technologies will allow enable FM professionals to better support the workplace while creating seamless user experiences. In a fast-changing work environment, Mike and Christine offer practical advice and inspiration to help you be a Workplace Innovator in your organization!
Connect with Christine on LinkedIn: https://www.linkedin.com/in/christinelmueller/
Learn more about Capital Group: https://www.capitalgroup.com/
Find out more about IFMA: https://www.ifma.org/
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/