Ep. 345: “Bring All Your Ideas” – Integrating Workplace Cultures & Engaging Employee Experiences with Lisa Mitchell-Kastner of ISS Americas
Release Date: 03/25/2025
Ep. 349: “Lead in the Future” – Connecting Space to Strategy, People to Purpose, and Data to Decisions with Amanda Schneider, LEED AP, MBA of ThinkLab
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Amanda Schneider, LEED AP, MBA is Founder & President at ThinkLab, a TedX Speaker, and Host of “Design Nerds Anonymous” podcast where she is passionate about sharing research and insights for the built environment. Mike Petrusky asks Amanda about the evolving role of the workplace, the importance of process innovation over product innovation, and the impact of generational changes in the world of work today. They explore the integration of human resources, workplace design, and technology, and the need for professionals to connect space to strategy, people to purpose, and data to...
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Ep. 348: “The Art of the Possible” – Evolving Workplace Designs and the Role of Technology in Creating Innovative Spaces with Pendrick Brown of HLW
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Pendrick Brown is Managing Director for EMEA and Principal at HLW where he is passionate about delivering architecture and design for commercial clients helping them create the spaces they need. Mike Petrusky asks Pendrick about the evolving workplace, design practices, and the role of technology in creating innovative and effective spaces. They discuss the top priorities for workplace leaders today and explore hybrid models and the importance of agile and flexible spaces. Pendrick believes that understanding the unique culture and ethos of each company is essential for creating a design that...
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Ep. 347: “Tell Your Story” – Workplace Data, Technology and Facility Management Strategies with John Mackay, CFM and Lauren Ross, NCIDQ, LEED AP of Aleto, Inc.
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
John Mackay, CFM is Senior Director, Sales & Business Development and Lauren Ross, NCIDQ, LEED AP is CAFM Manager at Aleto, Inc. where they are passionate about aligning the performance of people, process, and technology in the built environment. Mike Petrusky asks John and Lauren about how they work with clients to align workplace strategies with the specific needs of an organization’s workforce and the role of technology in tracking space utilization and occupancy. They explore the value of data in making informed decisions about space management and utilization and agree there is a...
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Ep. 346: “Partnering for Excellence” – Empowering People by Delivering Facility Management Hospitality Services with Ashleigh Fiora of Striden
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Ashleigh Fiora is Vice President and Head of Strategy & Sales at Striden where she creates customized solutions that redefine the workplace experience, fostering collaborative environments and bringing people back into the office to reconnect. Mike Petrusky asks Ashleigh about the newly branded facilities management division of 1Rivet called Striden, which provides outsourced hospitality and facilities services to enhance the workplace experience. They explore the importance of change management, employee engagement, and the integration of new technologies with a hospitality mindset to...
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Ep. 345: “Bring All Your Ideas” – Integrating Workplace Cultures & Engaging Employee Experiences with Lisa Mitchell-Kastner of ISS Americas
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Lisa Mitchell-Kastner is Head of People & Culture and CHRO at ISS Americas where she is passionate about enhancing workplace culture, leveraging technology tools to create an engaging employee experience. Mike Petrusky asks Lisa about her career journey from operations into HR and she shares her perspectives on current workplace trends, including the evolving talent landscape in a post-Covid workplace where employees have expectations for flexible working arrangements and desire a strong alignment with the company's purpose and values. Lisa believes that multigenerational workforces and...
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Ep. 344: “Support That Emotional Intelligence” – Understanding Human Geography and the Power of Place with Tica Masuku of Spaceful
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Tica Masuku is a Human Geographer and the Global Workplace Strategy Director at Spaceful where she is passionate about understanding the interrelatedness of the environment and the human condition. Mike Petrusky asks Tica to share insights from her training in human geography and her experiences helping clients manage their workplaces. They explore the trends and challenges in corporate real estate and facility management, the importance of understanding the interplay between people and place, and the impact of the digital age on our workplace experiences. Tica believes that the physical...
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Ep. 343: “Honing our Ability to Listen” – Facility Management Leadership and the Evolution of Workplace Experience with Christine Mueller of Capital Group
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Christine Mueller is Vice President and Director of Office Services Operations & Engineering at Capital Group where she is passionate about creating excellence through coaching, strong relationships, and inspiring others to achieve their most challenging goals. Mike Petrusky asks Christine about her career journey and how she currently views the role of facility management, the evolution of the built environment and moving from traditional FM to a focus on workplace experience. They explore the challenges of talent acquisition in the industry, the impact of technology, and the importance...
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Ep. 342: “Understand the Reality” – Shaping Experiences in the Workplace across Space, People, and Technology with David Dewane of Geniant
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
David Dewane is Chief Experience Officer for Physical Space at Geniant where he is passionate about exploring the intersection of space, people and technology in the workplace. Mike Petrusky asks David about understanding the needs and experiences of employees, the evolution of workplace design, and the role of technology in creating more effective and engaging work environments. David says that by understanding the reality of the experience your teams are having and getting real intelligence through research, FM and CRE leaders can evolve their approach to workplace design, rather than...
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Ep. 341: “Find Meaning and Joy” – Building Innovative and Healthy Workplace Cultures with Jamie Woolf of Creativity Partners
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Jamie Woolf is Co-Founder and CEO of Creativity Partners, a renowned innovation cultivator, speaker, and the first Director of Culture at Pixar Animation Studios where she has inspired thousands worldwide to embrace innovation as a catalyst for personal and organizational transformation. Mike Petrusky asks Jamie about her time at Pixar and they explore how physical environments and organizational culture can facilitate or hinder creative thinking and collaboration. Jamie believes that infusing play and creativity into the workplace can enhance problem-solving and overall well-being as we move...
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Ep. 340: “Begin with the End in Mind” – Creating Amazing Workplaces by Building Effective Relationships at Work with Todd Davis of FranklinCovey
Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology
Todd Davis is a Senior Consultant and Thought Leader, the former Chief People Officer at FranklinCovey, and author of the book “Get Better: 15 Proven Practices to Build Effective Relationships at Work”. Mike Petrusky asks Todd about the importance of understanding employees, creating engaging work environments, and the principles of effective leadership as outlined in the book "The 7 Habits of Highly Effective People". Todd emphasizes how leadership involves understanding employees and their needs and the timeless principles that Dr. Stephen Covey explored continue to be relevant in...
info_outlineLisa Mitchell-Kastner is Head of People & Culture and CHRO at ISS Americas where she is passionate about enhancing workplace culture, leveraging technology tools to create an engaging employee experience. Mike Petrusky asks Lisa about her career journey from operations into HR and she shares her perspectives on current workplace trends, including the evolving talent landscape in a post-Covid workplace where employees have expectations for flexible working arrangements and desire a strong alignment with the company's purpose and values. Lisa believes that multigenerational workforces and diverse teams necessitate the creation of inclusive environments that foster open communication and value diverse perspectives, so she promotes the power of storytelling and the development of a strong employee value proposition to attract and retain talent. Mike and Lisa agree that delivering workplace technologies that match the frictionless and intuitive experiences in our personal lives is essential, so they offer practical advice to help you be a Workplace Innovator in your organization!
Connect with Lisa on LinkedIn: https://www.linkedin.com/in/lisa-mitchell-kastner-22984b13/
Learn more about ISS Americas: https://www.issworld.com/en
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/