Missing Conversations
How do you create extraordinary and meaningful outcomes that take care of people, your organization and the future you care about? We at Altus believe all results, those that you want and those that you don’t, are generated by conversations. When conversations are missing, people and results suffer—learning to see the missing conversations is where to begin. Helping you and your teams have the right conversations with the right people to get the results you desire is what Altus is all about. Through in-depth interviews with incredible guests, we explore the power and practices of conversations. In each interview, you’ll learn how to see the missing conversations to enhance your leadership influence and impact and ignite a world of difference, one conversation at a time. If you’re aiming for bold change and growing your leadership, teams and organization to create extraordinary results, we want to talk to you! Schedule your confidential conversation. altusgrowth.com/contact.
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Episode #69: What Holds Teams Together When Things Don’t Go as Planned
12/18/2025
Episode #69: What Holds Teams Together When Things Don’t Go as Planned
What shows up when you show up, especially when things don’t go as planned? When you walk into the room, do your teams experience steadiness, appreciation, a sense that something more is still possible? In this final episode of 2025, Altus executive coaches Heather Neely, Dan Winter, Don DeVito, and Amy Vodarek gather to reflect on these questions through the lens of abundance as a lived leadership practice. They explore how gratitude steadied a CEO during organizational chaos, why appreciation expands what teams can see in the midst of challenge, and how leaders learn to hold two realities at once: a sense of abundance and an honest acknowledgment of what is genuinely hard. As you close out the year, this conversation highlights the moments that matter most and offers grounded practices for leading with presence and possibility. 🎧Listen now. Key Moments You’ll Want to Hear 02:05: How leaders respond when plans fall apart. 03:43: Why leaders can’t “think” abundance. They must embody it. 04:24: How to be in abundance while not bypassing reality. 05:58: Redefining abundance as care, contribution, and relational capacity. 07:44: How comparison leads to an unhealthy perspective of abundance. 09:07: How leaders create possibility in relationships. 11:07: A mom’s wisdom for appreciating the unexpected, “Look what grace planted.” 12:54: What appreciation actually does to team dynamics. 15:14: How gratitude steadied one CEO during organizational chaos. 17:01: How to be with what's really hard and also grateful at the same time. 18:30: Why breakdowns show us we’re doing meaningful work. 20:17: How appreciation restores meaning for teams under pressure. 24:08: Leading change while holding opposite truths. 27:02: A simple meeting practice that strengthens team culture. 28:10: How executive teams surface untapped ideas. 32:41: A powerful practice of gratitude that shows your real impact. By the end of this conversation, you’ll hear answers to: How can leaders cultivate abundance and gratitude on their teams? Leaders cultivate abundance and gratitude by how they show up in moments of pressure—not by what they say when things are easy. In this episode, the Altus team describes abundance as a practice, not a mindset. It shows up when leaders acknowledge what’s working while staying honest about what’s broken, and when they slow down enough to notice contributions that often get lost in the rush to fix problems. One CEO steadied their team during organizational chaos by consistently naming what the team had already built together, which helped restore clarity and forward movement. Timestamps: 03:43, 05:58, 15:14, 20:17 How can leaders express appreciation to their teams in a way that actually matters? Appreciation lands when it connects people to meaning, not just effort. The coaches highlight that teams under pressure often lose sight of how their work matters, especially when leaders hold more context than those doing the work. Effective leaders make appreciation specific, relational, and visible—naming how someone’s actions supported the broader mission or helped the team navigate a difficult moment. Simple practices, like closing meetings with shared appreciations or naming contributions across silos, help teams feel seen and grounded during chaos. Timestamps: 12:54, 20:17, 27:02, 32:41 How can leaders hold abundance while facing real challenges and breakdowns? Strong leaders learn to hold two realities at once: acknowledging what is genuinely hard while staying connected to possibility. The conversation shows that gratitude doesn’t bypass breakdowns—it helps leaders think more clearly inside them. One insight shared is that large breakdowns often signal meaningful work and bold commitments. Leaders who can name the difficulty and express appreciation for their people create space for better decisions, deeper trust, and sustained resilience. Timestamps: 17:01, 18:30, 24:08 Once you have clarity about what's enough to take care of the cares that you have, then you're always in abundance. ~ Dan Winter About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: . Follow us on social media: Keywords: #Leadership #Abundance #Gratitude
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Episode #68: The Leadership Shifts Behind Every Crisis-Ready Team
12/11/2025
Episode #68: The Leadership Shifts Behind Every Crisis-Ready Team
The first leader Den Jones ever worked for broke his trust. Good thing—because that moment made Den a leader with a deep, lifelong commitment to serving his people. In this episode, Altus executive coaches Lynette Winter and Dan Winter talk with Den—founder of 909Cyber, former Adobe and Cisco leader, and a storyteller whose Scottish wit cuts through complexity with honesty, humor, and practical insight. You’ll hear Den talk plainly about leading in a world of AI and fake profiles, shifting from “defensible moat” thinking to zero trust, repairing trust after a breach, setting standards that move work forward without burning people out, and creating simple communication rhythms that keep large, distributed teams aligned. You’ll hear the kind of grounded wisdom only someone who’s led teams through outages, breaches, and high-stakes pivots can offer. 🎧 Tune in for a conversation that will sharpen how you lead when the stakes rise. Key Moments You’ll Want to Hear 01:45: What “zero trust” really means, and how it applies to leadership. 04:13: A reminder of the impact every leader has on the path of others. 07:24: How to cultivate leadership from every seat across your organization. 08:49: A distinction that unlocks higher collaboration and fewer silos. 10:45: A lens for strengthening team alignment and decision-making. 12:34: How transparency strengthens coordination and builds trust across large organizations. 15:54: Three brand words: a model for guiding distributed teams with clarity and consistency. 18:01: The say–do ratio: why trust is built through follow-through, not intention. 20:46: Naming gaps early: a practical insight for teams who want to deliver, not delay. 22:42: Repairing trust after a breach: guidance for leading through events organizations fear. 23:23: A shift in mindset that protects brand and credibility. 27:18: Making security everyone’s responsibility by connecting it to what people value most. 27:50: How to support the emotional well-being of cybersecurity leaders. 30:36: A leadership lesson in pairing strong governance with strong partnership. 33:40: Why “good enough” moves teams forward faster than perfection. 38:34: Creating an environment where every voice contributes to quality and progress. 40:38: Keeping large teams aligned through simple, steady communication rhythms. 41:54: Stepping into new environments and quickly understanding the current state. 46:32: Learning from mistakes while protecting your people and owning outcomes with integrity. By the end of this conversation, you’ll hear answers to: How can we better align our teams and communicate updates effectively? To better align teams and communicate updates effectively, leaders need clear, consistent rhythms that keep everyone connected to what matters most. Den Jones emphasizes making roadmaps visible and revisiting them often, using simple weekly updates that highlight last week, next week, roadblocks, and wins, and creating transparent tools so everyone understands who is doing what and how work connects across the organization. Alignment also grows when teams understand each other’s parts of the business, not just their own, and when leaders invite voices from every level into strategy conversations to ensure clarity flows both ways. Most importantly, communication must remain clear, human, and consistent across cultures and time zones, reinforced by a strong say–do ratio that shows people they can trust what leaders communicate. Timestamps:10:45, 11:39, 12:35, 15:54, 38:05, 40:38-41:10 What steps can we take to prevent burnout among our cybersecurity team? To prevent burnout in cybersecurity teams, leaders must treat emotional well-being as core infrastructure. Den Jones underscores that cyber roles operate under constant pressure and personal liability, making proactive care essential. He recommends teaching mindfulness, encouraging short breaks between high-stakes tasks, and normalizing breath work, movement, or quick walks to reset. Leaders should also reinforce perspective, reminding teams that mistakes are inevitable in fast, complex environments and that they will be supported, not punished, when things go wrong. Clear standards and realistic deadlines help reduce overload, while creating a culture where people can speak up early about challenges, preventing silent exhaustion from building. Trust, transparency, and shared responsibility are the backbone of a sustainable cyber team. Timestamps: 27:50, 20:46, 38:05, 46:32-49:25 How can we improve transparency and trust within our organization? To improve transparency and trust, leaders must pair clear communication with visible follow-through. Den Jones stresses that trust is built through a strong “say–do ratio”—people believe leaders whose actions match their words. Transparency grows when teams share updates early, especially when work is off track, so problems become shared decisions rather than last-minute surprises. Creating simple, public-facing tools that show who is doing what, what’s in progress, and what’s paused helps teams see the broader picture and reduces confusion across large organizations. Den notes that defining a few consistent brand principles like trust, transparency, and getting things done gives people a clear, stable foundation for how the organization operates and makes decisions. When leaders communicate openly, own their gaps, and stay in steady conversation with their teams, trust naturally builds. Timestamps: 12:34, 15:54, 18:36, 20:46 To build that trust, you must trust my word, and then you must trust that I'll deliver what I said I would deliver. About Den Jones Den Jones, a pioneer in Zero Trust security, possesses over 35 years of IT and Security expertise across technology, finance, and manufacturing sectors. As a former Chief Security Officer at SonicWall (Banyan Security) and senior executive at Cisco and Adobe, Den’s organizations led the proactive strategies, execution, and operation of mission-critical services. A respected industry figure, Den has contributed to the Identity Defined Security Alliance, Microsoft’s Cyber Security Council, as well as several Zero Trust advisory boards. His teams have consistently delivered proactive enterprise-wide security services and robust authentication platforms. Beyond his professional achievements, Den is a music producer with a pedigree that includes releasing on vinyl records. He balances his security innovation with diverse interests, including soccer, snowboarding, golf, fishing, and culinary arts, bringing a uniquely creative perspective to the ever-evolving cybersecurity landscape. You can connect with Den on LinkedIn at: . About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #Cybersecurity #TeamAlignment
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Episode #67: Leading Through Chaos: The Secret to Keeping Your Team Aligned and High-Performing When Demand Is High
12/04/2025
Episode #67: Leading Through Chaos: The Secret to Keeping Your Team Aligned and High-Performing When Demand Is High
When your business is hit by a pandemic, a capacity crunch, or clients who treat your work like a commodity, how do you protect your people, your standards, and your own sanity? In this episode of Missing Conversations, hosts Dan Winter and Heather Neely talk with Jeff Weinberg, owner of JW Catering, who has spent 25 years in Silicon Valley “controlling chaos” as he and his team serve events from 5 to 5,000 people. Jeff shares how a chance complaint at a concert turned into a decades-long partnership, how he and his team pivoted in just five weeks to ghost kitchens and a pop-up Jewish deli during COVID, and how he keeps reinventing and reimagining the business so his people can keep working, learning, and caring for their community. His story shows how to design teams that run without you, balance demanding customers with clear boundaries, and protect capacity and morale, all while continuing to align people and vision as conditions shift. 🎧 Listen in to hear how strong leaders keep their teams coordinated and grounded when work is demanding and change is fast. Key Moments You’ll Want to Hear 01:34: The accidental contract that launched a 25-year leadership journey. 03:19: Designing systems that allow teams to thrive when every day is different. 04:22: What leaders gain when they step back and let experts lead. 06:01: Building frontline teams who can adapt in the moment. 08:23: Why knowing people’s lives makes leaders better at developing talent. 11:08: Navigating friend–client relationships without sacrificing your team and their capacity. 11:58: The five-week sprint that saved jobs and kept the business alive. 18:04: Making crisis decisions that take care of the people who need you most. 21:07: Reading early signals and walking away from misaligned clients. 23:03: Competing with being seen as a commodity by educating customers and staff. 26:35: Teaching a new generation what real hospitality looks like. 30:08: The secret to staying relevant through booms, busts, and a pandemic. 31:54: Managing capacity when everything is urgent and important. 34:54: How small acts of gratitude sustain teams during the most demanding times. 35:52: Providing opportunities for your team to choose who you serve in the community. 37:47: Creating true owner freedom by trusting your bench. 39:44: Holding the space for your team to learn the lessons that make them better. 41:32: Expecting your team to own outcomes with integrity and care. 42:52: Learning to speak carefully and listen differently. 44:47: The inner work of blending leadership styles so partnerships thrive. By the end of this conversation, you’ll hear answers to: How do I build a team that can operate independently so I can step back without losing quality or momentum? Independence grows when leaders create space for others to truly own the work rather than wait for direction. When leaders step back with intention, they invite their staff to make decisions that reflect their own care for the work, the clients, and the people they serve. A simple question like “Can you live with this decision?” shifts the conversation from task completion to responsibility, reflection, and commitment. Over time, the team stops looking upward for permission and starts acting from shared ownership, holding the whole, not just their part, while preserving the standards and reputation of the founder. Timestamps: 04:22, 37:47, 41:32 How do I protect my team’s capacity, well-being, and morale when demand outpaces resources? Capacity holds when leaders see their people as humans with limits, not just roles to be filled. Protecting the team starts with paying close attention to energy, overwhelm, and mood. When demand increases, leaders pause to ask what the human cost of a “yes” might be and how to distribute work in a way that preserves dignity and pace. Small, consistent gestures such as shared meals, coffee runs, chair massages, and moments of humor restore people’s capacity and reinforce connection. When teams feel cared for, they meet challenges with steadiness, creativity, and a willingness to meet the demand together. Timestamps: 31:54, 34:31–35:39, 21:07–22:42 How do I lead through crisis in a way that protects my people while keeping the business alive? Human-centered crisis leadership begins with asking who will be most affected if the organization pulls back, and choosing to act from care rather than fear. When Covid shut everything down, Jeff rebuilt the business in five weeks so his staff could continue supporting themselves. Ghost kitchens, walk-up service, and a pop-up deli weren’t just business pivots; they were commitments to dignity, stability, and community. Leading from responsibility created loyalty, resilience, and a culture strong enough to move through uncertainty together. Timestamps: 11:58–16:49, 18:04–19:22, 30:08–30:58 We need to take care of everybody from a mental, as well as physical, standpoint. About Jeff Weinberg Leveraging his decades of restaurant management and ownership, Jeff launched JW 25 years ago in Silicon Valley, serving private and corporate events, corporate catering, and concert venues. Jeff and his team create memorable experiences and great food for 5 to 5,000 people. He is also a restaurant and beverage consultant and is partnering to launch a new restaurant in Los Angeles. You can connect with Jeff on LinkedIn at: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership, #TeamBuilding #DecisionMaking
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Episode #66: Facing Uncertainty? Here’s The One Thing Your Team Needs Most From You Today
11/26/2025
Episode #66: Facing Uncertainty? Here’s The One Thing Your Team Needs Most From You Today
When your organization is moving fast and uncertainty spikes, your leadership presence becomes the difference between a team that breaks and one that moves forward together. In this episode of Missing Conversations, hosts Lynette Winter and Ellen Burton sit down with Amy Riley, an internationally respected leadership coach, speaker, and author who has spent over two decades helping leaders bring out the best in their teams. Amy shares insights from rooms where jobs were on the line, strategies were rewritten overnight, and leaders had to align vision and reality in real time—VPs steadying anxious sales teams, presidents leading through layoffs with honesty and care, and CEOs saying “yes” to their teams so ownership and capability could grow. Together, they explore how to name what you know and what you don’t, invite multiple perspectives into the conversation, ground tough decisions in values, and rebuild trust moment by moment so that people feel seen, stay engaged, and move with you through uncertainty. Key Moments You’ll Want to Hear 01:49: The one simple action leaders can take to understand what their teams really need. 02:42: Why transparent, forward-focused dialogue strengthens trust and anchors teams during change. 04:14: How one VP calmed a rattled salesforce by clearly stating what’s known, what’s unknown, and how they’ll figure it out together. 07:14: How leaders can confidently say “I don’t know” without losing credibility 08:58: The practical questions leaders can use to surface alternative perspectives and expand what’s possible. 10:20: What people invent in the absence of information, and how silence drains focus, loyalty, and trust. 11:43: Leading through layoffs: How one president met people with empathy and honesty, inspiring them to come back when stability returned. 13:33: How to stay present, human, and connected in the hardest conversations. 15:15: The link between emotional intelligence and the courageous decisions leaders must make under pressure. 16:07: How one CEO protected culture, deepened ownership, and still got to a better solution by saying "Yes" to a team idea he wasn't so certain would work. 17:32: Why letting teams try, fail, and adjust grows more capability than directing them from the corner office. 18:58: The leadership pause: a quick reset that interrupts reactivity, checks assumptions, and leads to more intentional action. 21:05: Why naming your assumptions out loud opens up better strategies and clearer decision-making. 22:18: How leaders can design the conditions where teams step up, take ownership, and make strong decisions. 25:09: How values anchor tough decisions, protect standards, and guide hard conversations. 29:06: “How do we want to be together?”—the question that grounds teams through disruption. 30:16: The one thing we have control of in times of change and uncertainty: how we show up. 32:01: How presence, transparency, and follow-through rebuild trust faster than most leaders realize. 34:32: A simple trust equation leaders can use to repair relationships and strengthen commitment. By the end of this conversation, you’ll hear answers to: How do I communicate confidently when I don’t have all the answers? Leaders strengthen trust by naming what they know, naming what they don’t, and engaging the room in co-creating the path forward. Amy shows that the alternative—silence, vague messaging, or overconfidence—erodes credibility fast. Leaders who openly acknowledge uncertainty while grounding people in what is clear create shared ownership and forward movement. Timestamp: 04:14–08:58 How can I keep my team focused and grounded when anxiety, change, or disruption is high? Teams stay engaged when leaders check in, ask what people are actually experiencing, and make space for the emotions already in the room. Amy explains that in the absence of information, people invent their own stories—and those stories usually lean toward fear. Leaders who provide honest updates, name the tension, and invite open dialogue protect trust and reduce reactivity. Timestamp: 10:20–14:58 What is the one thing I can do as a leader to build trust quickly, even after layoffs, missteps, or tough calls? Trust is rebuilt moment by moment through transparency, follow-through, and presence. Amy’s examples—from a president leading layoffs with humanity to a CEO saying “yes” so his team could learn by doing—show how trust grows when leaders listen fully, own their mistakes, invest in their people, and model the behavior they expect. Trust doesn’t require years; it’s created in how leaders show up every day. Timestamp: 11:43–17:54 and 32:01–34:32 Whatever the situation, there are opportunities to show up for others. 🎧 Carrying your team through uncertainty? Ground yourself in what works. Listen now. About Amy Riley Amy L. Riley is an internationally renowned speaker, author, and consultant. She has over 2 decades of experience developing leaders at all levels. Amy’s clients include Cisco Systems, Barclays and Google Drive. Check out her #1 international best-selling book, The Courage of a Leader: How to Inspire, Engage and Get Extraordinary Results. www.courageofaleader.com You can connect with Amy on LinkedIn at: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership, #Disruption #TrustBuilding
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Episode #65: How to Create Psychological Safety at Work: Small Leadership Practices That Build Trust, Respect, and Performance
10/30/2025
Episode #65: How to Create Psychological Safety at Work: Small Leadership Practices That Build Trust, Respect, and Performance
$2.7 billion a day. That’s what U.S. workplaces lose in productivity when people don’t feel emotionally or psychologically safe. Psychological safety isn’t a policy. It’s the everyday experience of being able to speak up, ask questions, admit mistakes, challenge assumptions, and be fully ourselves at work. In this conversation, Altus Growth Partners executive coaches Steven Jones, Ellen Burton, and Lara Guille explore how leaders build that safety through small, intentional practices: curiosity before correction, deep listening, open-ended and consent-based questions, and the courage to address workplace incivility with care. Leaders have a profound opportunity to create cultures where respect is lived, responsibility is shared, and people can contribute their best. If you lead others, this conversation will help you lead in a way that strengthens trust, belonging, and performance, starting with your next conversation. Key Moments You’ll Want to Hear 00:56: The key message of psychological safety: a daily practice that leaders set in motion. 02:12: The subtle behaviors that erode trust, belonging, and performance 07:33: Billions in lost productivity and human potential. This is the cost of disrespect. 10:08: How tone and language become the real workplace culture. 11:42: What does it really mean to show courage in the workplace? 14:14: The two questions leaders should start their day with: What do my people need today? What is mine to do? 21:15: When people don’t feel valued, they don’t just “quiet quit.” They stop offering their best thinking. 23:57: How unprocessed pain shapes workplace culture more than you think. 27:30: How practicing curiosity before correction opens possibilities. 31:09: The universal truth: every person wants to know they matter. 31:59: How micro acknowledgements grow trust, safety, and belonging. By the end of this conversation, you’ll hear answers to: How can I create psychological safety on my team? Psychological safety is built through daily practice. By asking open-ended questions, listening without interruption, and using consent language, such as “Are you open to talking with me about this?”, a leader can demonstrate genuine care and a sense of belonging. Timestamp: 27:30–31:59 What are the benefits of psychological safety at work? When people feel safe to speak up and contribute, organizations see higher engagement, retention, innovation, and productivity, and significantly fewer sick days linked to stress and witnessed incivility. Timestamp: 07:42–10:08 How do I address disrespect or incivility at work without shaming people? Instead of correcting behavior through blame, ask, “Does this behavior show care for your colleague?” This reframes accountability as alignment with what the person says they care about, which builds responsibility, not defensiveness. Timestamp: 16:29–18:30 Whenever we can create more safety for others, we also create more safety for ourselves. About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #PsychologicalSafety #Leadership, #WorkplaceCulture
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Episode #64: Inside Reytek: How CEO Ed Kuyper Grows People, Strengthens Community, and Redefines Success
10/16/2025
Episode #64: Inside Reytek: How CEO Ed Kuyper Grows People, Strengthens Community, and Redefines Success
Some leaders step into new roles; others step into new ways of leading. In this episode of Missing Conversations, Altus Growth Partners executive coaches Dan Winter and Lynette Winter talk with Ed Kuyper, CEO of Reytek Equipment, a New Mexico–based manufacturer serving the semiconductor, aerospace, and biotech industries. Ed shares the inner work and practical choices behind his transition from corporate executive to small-business CEO, and what it really means to lead with trust, humility, and care. His story reflects a leader’s deepest responsibility: to grow people, strengthen communities, and create the conditions where everyone can contribute their best. From creative approaches to hiring and developing talent to rethinking time, self-care, and leadership presence, this conversation invites leaders to consider how they show up for their people, their organizations, and the communities they serve. Key Moments You’ll Want to Hear 02:12: Ed shares the fear, opportunities, and inner work that opened the next chapter of his leadership journey. 09:36: Redefining trust: why it’s not just about character, but context, attitude, and the courage to rebuild when it breaks. 15:09: How Ed uses Reytek to develop people while building products that last. 19:20: “Job-in-a-Box”: the creative way Ed built a pipeline of local talent by meeting people where they are. 21:14: The CEO’s most difficult question: how do you decide what deserves your time when everyone wants a piece of it? 24:46: Building ownership at home base, and how Ed empowers his team to make decisions when he’s not in the room. 30:51: Staying true to your values when the company needs to change, and helping others do the same. 31:53: The story of a TaskRabbit turned accountant, and why character shown in small moments defines who you hire. 37:13: How listening to customers builds a “fan team” that carries your business forward. 41:02: Why taking care of your own well-being makes you better for your people, your customers, and your community. 48:18: The power of peer connection: why every leader needs a trusted circle to think, vent, and grow with. 52:57: The real meaning of practice. It’s not about mastery or medals, but the doing that shapes who you become. 55:00: When breakdowns happen, how transparency, steadiness, and purpose turn repair into renewal. 59:10: A closing reminder for every leader: remember why you’re there, and the difference only you can make. Your people at work need you to be the best version of you. 🎧 Explore what happens when a CEO leads not from position, but from presence, and what it unlocks for teams and communities. Listen now. About Ed Kuyper Ed Kuyper is the CEO of Reytek Equipment, a manufacturer of stainless steel cleanroom furniture and equipment based in Albuquerque, NM, serving the semiconductor, EV battery, aerospace, biotech, and pharmaceutical industries. With more than 30 years of experience in engineering, manufacturing, supply chain, and product marketing—including two decades at Intel—Ed combines technical depth with strategic vision. At Reytek, he is leading the company’s modernization, integrating digital marketing, launching BIM/Revit product libraries, and strengthening customer partnerships with end customers, distribution partners, and cleanroom builders. He is also a Lean Six Sigma Black Belt and holds advanced degrees in physics, mechanical engineering, and business. He and his wife, Jennifer, also own Rainforest Baskets, representing master weavers in Panama, Colombia, and Ghana to retailers and collectors around the world. You can connect with Ed here: or Catch Ed’s TedTalk: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #TeamDevelopment #Trust
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Episode #63: Anticipating Tomorrow: Leadership Aligned, Financial Impact Clear, and the AI Edge Defined
10/09/2025
Episode #63: Anticipating Tomorrow: Leadership Aligned, Financial Impact Clear, and the AI Edge Defined
David Coulombe began his career as a mechanical engineer, but it was his restless curiosity that reshaped his path. He wanted to know why organizations miss what matters most, and how they could do better. That drive led him into internal auditing and risk management, where he challenged the old model of combing through past mistakes. Instead, he redefined audit as a forward-looking partner: one that tests readiness, strengthens trust, and raises capability across the enterprise. Now, David is pioneering how artificial intelligence can transform his field, and the organizations it serves. In conversation with Altus Growth Partners coaches Dan Winter and Jan Irene Miller, he shares a vision for leaders, boards, and teams: align on what truly matters, ask questions that expose real impact, and harness technology to anticipate challenges instead of react to them. This dialogue offers leaders a clear takeaway: if you want to future-proof your organization, you can’t wait for AI to “happen” to you. You must decide how to drive it. Key Moments You’ll Want to Hear 01:35: From engineer to auditor: David shares how curiosity and the desire to help others shaped his path. 03:35: Why the real value of audit isn’t accuracy of the past, but readiness for tomorrow. 06:14: What happens when leaders agree on what’s really critical and have a conversation about what they really want to achieve. 10:44: The rhythm of audit: helping leaders set objectives and anticipate risk on a 1–3 year horizon. 14:25: Why numbers are only the beginning—interpretation, impact, and readiness complete the story. 18:21: Looking beyond audit’s core mandate to ask the overlooked questions that matter most. 20:45: How optimism at the top can blind teams to risks they most need to face. 21:53: Defining trust: clear expectations, honest feedback, and timely course-correction. 24:45: Why exploring a full field of possibilities helps leaders reduce risk. 25:30: Navigating data points to uncover the reality. 30:22: How AI equips auditors to look forward and anticipate challenges. 37:27: The advantage for those who adopt AI early, and the steep cost of complacency. 45:02: Why leaders need healthy skepticism in the AI era. You can wait for this to be done to you, or you can drive it yourself. 🎧 Hear how David is redefining audit, not as a backward glance, but as a forward-looking partner helping leaders align, understand impact, and realize the AI edge. About David Coulombe David is a recognized Internal Audit and risk management leader, pioneering the integration of AI into the profession and advising organizations on building future-ready audit strategies. He is currently part of an innovation-focused startup helping Internal Audit leaders harness AI to elevate risk management and audit effectiveness. Previously, David served as Vice President of Internal Audit at Lyft, where he established and scaled the company’s first Internal Audit function. Throughout his career, he has specialized in technology companies, leading global audit teams at Salesforce, Juniper Networks, and Intel. He is a Certified Internal Auditor and currently serves on the boards of the San Francisco and San Jose chapters of the Institute of Internal Auditors. You can connect with David here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #AI #AIIntegration #FutureReadiness #Leadership
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Episode #62: Redesigning Your Calendar, Expectations, and Leadership to Build Workplaces Where You and Your Team Thrive
10/02/2025
Episode #62: Redesigning Your Calendar, Expectations, and Leadership to Build Workplaces Where You and Your Team Thrive
Do you want to be part of a workplace that drains you—or one that gives you energy, clarity, and joy? In this episode of Missing Conversations, hosts Steven Jones and Ellen Burton talk with Shani Harmon, Founder and CEO of Stop Meeting Like This, who, for over 20 years, has consulted with Fortune 500 companies and is known for unraveling the complex problems that keep leaders and teams from doing meaningful work. Shani’s care began in her hometown in West Virginia, watching her father come home from long days of physical labor, and deepened when she entered the corporate world and saw how often people accepted miserable norms: endless meetings, low standards, defensive habits. Here, she shares how we can lead differently: design meetings that create value, reclaim focus time, raise standards with compassionate feedback and shared accountability, shift from having the answers to facilitating the right conversations, and close the gap between the culture you say you have as a leader and the one your team actually lives. Key Moments You’ll Want to Hear 02:48: The care that led Shani into her work, and her belief that work can be both joyful and productive. 06:19: How leaders and teams reclaim time, attention, and space for what matters most. 09:19: Choosing abundance over scarcity, and why it transforms outcomes for you, your team, and your culture. 11:52: Shani’s turning point: discovering the environment that unlocked her unique genius. 14:26: Building a culture of shared accountability so everyone contributes at their best. 16:47: Becoming aware of the gap between the culture you wish for as a leader and the one your team is actually living, and how to close it. 18:15: Why leaders don’t need all the answers, and your real role is guiding the conversations that move teams forward. 21:13: Why the discomfort of change strengthens the brain and builds better leaders. 23:27: The single question Shani asked that expanded her compassion and deepened care for her team. 27:36: How to turn down the noise to center yourself and lead with clarity. 31:21: Creating focus time as a leader, and why it’s non-negotiable. 37:58: Why presence is the greatest gift leaders can give, and what it looks like in action. 41:21: How curiosity keeps leaders open, human, and effective. 43:49: The conversations teams aren’t having right now, and what’s lost when they stay unspoken. 46:42: Final takeaway: people who enjoy their work contribute more of their best. We all have our unique genius. 🎧 Listen now to learn how to design meetings that matter, reclaim focus time, close culture gaps, and lead teams that contribute more of their best. About Shani Harmon Shani Harmon is the Founder and CEO of Stop Meeting Like This. As CEO, Shani’s job is to inspire corporate leaders to reimagine how work gets done and then partner with them to realize that aspiration. For over 20 years, Shani has consulted with Fortune 500 companies across the globe, helping them design and implement effective operating models, decision-making processes, and collaboration practices. She’s an expert at unraveling the complex problems that hold leaders and their teams back from achieving joyful productivity. Shani has an MBA and Master’s of Education from Stanford University and a BA in English from Harvard University. She hails from the hills of West Virginia but now calls Chicago home. You can connect with Shani here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #Teamwork #WorkLifeBalance
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Episode #61: From Mountains to Boardrooms: How adventure and experiential learning help leaders build trust, embrace conflict, and elevate teams
09/25/2025
Episode #61: From Mountains to Boardrooms: How adventure and experiential learning help leaders build trust, embrace conflict, and elevate teams
“It’s not about the intensity of what you do, it’s about the intention.” That guiding belief runs through Ryan Soares’ life, from backcountry skiing to hang-gliding launches to building global practice fields where leaders experiment, stumble safely, and discover what elevates their people. In this episode of Missing Conversations, hosts Heather Neely and Amy Vodarek sit down with Ryan, founder of Soares Consulting, to explore how an adventurous spirit, deep empathy, and hands-on learning help leaders design psychological safety, embrace conflict as fuel, and turn missing conversations into trust and momentum. Listen in for practices you can use to align vision, grow your team’s capacity, and move with intention in every leadership moment. Key Moments You’ll Want to Hear 01:37: From athlete to banker to leader, Ryan finds his true passion: developing people to reach their best. 10:15: Experiential learning defined: act, reflect, apply, turning insight into real results. 14:51: The overlooked question that uncovers what truly drives your team. 17:24: How curiosity about others’ emotions unlocks stronger conversations and sharper leadership presence. 23:48: Designing learning that reaches every learner, not just a few. 25:11: The core of experiential learning: building psychological safety so leaders see what they couldn’t before. 26:49: Why embodiment is central to effective leadership. 28:27: Conflict as a growth engine: how leaders can harness it productively. 31:54: Practicing and mastering the skill leaders most avoid: having missing conversations. 36:58: The one word that inspires experimentation, learning, and growth across teams. 38:42: Levels of skill, conversation, and empathy every leader must navigate. 39:53: Inside Soares Consulting: global practice fields where leaders elevate one another. 41:48: Small tune-ups, big returns: how leaders grow even when it feels unnatural. 45:24: Leading with adventure: how Ryan’s spirit (and his dad’s influence) shaped his leadership path. 50:29 Final takeaway: leadership isn’t about intensity; it’s about intention, and moving in the world for others’ good. Leadership cannot be downloaded. It must be lived. 🎧 Listen now to learn how to turn everyday moments into practice fields that build stronger teams and better results. About Ryan Soares Ryan brings 20+ years of global leadership development and coaching experience, designing transformative, experiential programs that challenge leaders to think differently and lead with purpose. Known for his dynamic facilitation, he fosters trust, dialogue, and growth. Outside of work, Ryan pursues a life of adventure with his family in California. You can connect with Ryan here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #ExperientialLearning #PsychologicalSafety
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Episode #60: Six Practices for How to Lead From What You Care About Most
09/18/2025
Episode #60: Six Practices for How to Lead From What You Care About Most
To lead others well, we must first return to what we care about most. In this Missing Conversations episode, hosts Amy Vodarek and Ellen Burton talk with their Altus colleague Lara Guille, who blends her background as a clinical psychologist, executive coach, and generative leadership practitioner to help leaders do just that. Lara shares six practices for how to lead from your cares, elevating you as a leader and your team: “Zoom out” to see what’s really driving the moment Name competing cares so you can choose with intention Use self-awareness to stay grounded amid complexity Understand trust to build trust Lead with empathy to create psychological safety Create belonging through everyday micro-moments of presence Lara is clear: when leaders get curious about what they care about and take care of those cares, it changes everything. It grounds the leader, returning them to their values, purpose, and energy so they can show up consistently and authentically. It shifts their presence, creating psychological safety because people feel seen, not managed. It builds trust because when leaders model care, others feel safer to speak honestly. It elevates team performance because alignment, belonging, and trust remove the friction that keeps teams stuck. It ripples outward because as leaders grow, their teams grow, and results follow naturally. Key Moments You’ll Want to Hear 02:40: Lara reveals how anchoring in what she cared about most set the course for her leadership journey. 07:54: Why learning to be part of a team requires developing a whole new muscle. 08:48: How empathy becomes the starting point for trust when pressure runs high. 13:04: Practices for staying grounded while navigating relentless complexity. 16:15: What it means to “zoom out”, and how it helps leaders reconnect to their cares and see what’s really driving a situation. 19:39: How to recognize competing cares and intentionally decide which one your leadership will serve in the moment. 22:19: How moods and emotions shape the workplace culture and psychological safety. 25:31: Why belonging grows through micro-moments of presence, not grand gestures. 29:06: Side conversations: how they quietly erode trust, and how to bring the conversation back into the room. 30:47: How a simple three-legged stool from Richard Fagerlin’s book, Trustology, helps leaders diagnose trust breakdowns and guide repair. 32:13: Examples for having conversations about trust without blame and opening the door to repair. 38:42: Lara’s parting invitation: give yourself permission to feel what you feel and get curious. That’s where real growth begins. “Most of the challenges leaders are facing aren’t operational. They’re developmental and they’re human. And that’s where the opportunity for growth comes.” 🎧 Listen now to discover six practices you can use today to realign with your cares, and unlock the trust, safety, and performance of your team. About Lara Guille, PsyD With 20 years of experience, Lara has a demonstrated history of helping clients uncover and resolve the deeper personal and relational issues blocking their path to successful, sustainable results. Coaching at the intersection of psychology and business, Lara’s approach combines a deep understanding of human behavior with practical wisdom to help clients reach their goals. Drawing on a wide range of research-based methodologies and frameworks, Lara helps leaders find alignment and success at the individual, team, and organizational levels. She is known for being insightful, pragmatic, intuitive, and compassionate. Her coaching brings her clients into contact with the meaning in their work, helps grow the skills required to be effective, and leaves them with the self-awareness to navigate the growing complexities of work and life. You can connect with Lara here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #LeadingFromCare #Leadership #Self-Awareness #PsychologicalSafety #WorkplaceCulture #BuildingTrust
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Episode #59: Finding Clarity in the Chaos Through Courageous Conversations and Taking a Pause
08/21/2025
Episode #59: Finding Clarity in the Chaos Through Courageous Conversations and Taking a Pause
Defining moments in leadership often emerge in a request made with care, a question that steadies a team, or the space a leader creates to reflect before reacting. In this episode of Missing Conversations, hosts and Altus executive coaches, Dan Winter, Elayna Alexandra, and Ellen Burton, explore how leaders can anchor purpose, ask better questions, and create the conditions for their teams to rise. Drawing on decades of experience guiding leaders through disruption, they share how to make requests that build trust, lean on your team when the answers aren’t obvious, and use reflection to open up possibilities, create better ideas, and figure out the next best action to take. Key Moments You’ll Want to Hear 01:49: What a complete request really looks like, and how it sets you and your team up for success. 05:27: Why alignment without a timeline falls short—and how to close the loop. 06:52: Remembering the network of performers every request relies on. 07:15: The pause before “go”: questions to ask so people are set up for success. 08:46: Leading through sudden change by asking, “For the sake of what?” 11:21: How to talk with the C-suite in ways that invite listening and partnership. 12:34: Seeing change not as disruption, but as the heartbeat of a living organization. 15:37: Supporting moods and wellbeing so your people can keep doing good work. 19:20: Shaping the conversation with your board, and drawing out wisdom you might otherwise miss. 21:43: Practicing self-reflection in change: knowing your patterns and naming them. 23:19: Leaning into the strengths of your team when the answers aren’t obvious. 26:17: Navigating uncertainty step by step, instead of freezing in endless replanning. 27:21: Creating focus time that helps leaders move from reaction to clarity. 29:26: Why possibilities often appear when you finally sit still. 31:47: Building reflection into the rhythm of leadership so decisions come with care. 34:45: Being part of the team, not apart from it. Testing intuition and learning together. It's through that pause that we can gain clarity from the chaos. ~ Elayna Alexandra 🎧 If you’re leading through change and want to strengthen trust, foster resilience, and unlock your team’s potential, press play and step into this conversation. About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #TeamDevelopment #LeadershipDevelopment #ChangeManagement #Communication #TrustBuilding #StrategicThinking #EffectiveDecisionMaking #Wellbeing #OrganizationalSuccess
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Episode #58: From Piano Keys to Engineering Teams: Composing Leadership That Lasts Through Change
08/14/2025
Episode #58: From Piano Keys to Engineering Teams: Composing Leadership That Lasts Through Change
When change is constant, the leaders who excel are the ones who see beyond the work to the people doing it. In this episode of Missing Conversations, hosts Steven Jones and Lynette Winter talk with Yvonne Yang—a senior hardware engineering leader whose journey from concert piano to high-tech leadership is rooted in collaboration, curiosity, and genuine care for others’ success. With more than two decades in computing hardware and a lifelong practice of making music with others, Yvonne shares how she earns trust in complex, fast-moving environments, helps technical experts step into leadership feeling supported, and keeps teams connected when the path ahead keeps shifting. Her insights offer leaders practical ways to connect vision with action, foster resilience, and lead with both strength and humanity. Key Moments You’ll Want to Hear: 01:54: How choosing collaboration over competition expanded Yvonne’s world, and her leadership. 05:02: Why understanding the human side of the work often matters more than the data. 07:27: The first steps Yvonne takes to earn trust, and why she starts there. 10:58: How tailoring conversations to each person builds connection and results. 14:16: The challenge of promoting great engineers into management, and what gets lost without support. 18:04: Why time invested in leadership growth pays off for the business and the people. 21:20: How a life in music opened the door to engineering and to leading with harmony. 28:05: The parallels between music, engineering, and how teams truly work together. 31:07: Why asking “Why?” and “How?” fuels better decisions and stronger teams. 31:55: How Yvonne instills accountability, responsibility, and discipline across large, complex projects. 34:37: The way she brings her team into shared standards—especially when the ground keeps shifting. 37:35: Practices that keep teams aligned and engaged when change is constant. 40:11: How leaders can use learning to help teams adapt and stay resilient. 41:14: The quiet signals that tell Yvonne she has her team’s trust. 43:24: Why technical leaders need more than skill. They need coaching, support, and space to grow. If I can help people become better and work with others, it’s a good investment for the business. 🎧 Listen now to uncover the everyday practices that help leaders inspire trust, sustain alignment, and elevate their teams—no matter the challenge. About Yvonne Yang Yvonne has 20+ years of industry experience in the development and validation of computing hardware. She is passionate about enabling others to reach their full potential in their life and career. Outside of work, Yvonne maintains a music hobby performing piano in collaboration with other musicians around the world. You can connect with Yvonne here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #TeamDevelopment #LeadershipDevelopment #Coaching #Collaboration #Communication #TrustBuilding #WorkplaceCulture #ProjectManagement #Accountability #OrganizationalSuccess
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Episode #57: Leading as Human: How Small Shifts Spark Real Transformation
08/07/2025
Episode #57: Leading as Human: How Small Shifts Spark Real Transformation
When leaders show up human—curious, present, and willing to listen—teams grow, trust deepens, and the real work of transformation begins. Sharon Richmond, executive coach and Altus principal, shares how a lifelong care for community, agency, and voice has shaped her leadership—and what led her to join a team that actively practices what it teaches. In conversation with Altus partners, Amy Vodarek and Dan Winter, Sharon explores how leaders become stronger by staying curious, open to learning, and grounded in their own humanness. Through real-life stories—from truth-telling in preschool to transformative client breakthroughs—she reveals the power of subtle shifts: how we listen, how we navigate conflict, how we make requests and keep promises. Sharon shows how small, intentional moves can reshape how teams relate, learn, and co-create together. Key Moments You’ll Want to Hear: 01:55: What if your people left work energized for life beyond the job? 07:20: The untapped power of recognizing the stories you and your team are living in. 09:09: How a Nike exec made one small change, improving the relationship with her team. 12:21: Where senior leaders get stuck, and what opens the way forward. 14:43: Calm. Capable. Curious. A mantra to embody your executive presence. 16:31: Listen to fix… or listen to learn? Why leaders need both. 18:00: Redefine your role again and again. That’s leadership at scale. 19:45: Leading as human means caring for your own humanness, too. 22:34: A simple meeting shift that transformed a team’s performance and future. 26:32: Why Sharon said yes to Altus, and what makes the team stand out. 32:49: How addressing missing conversations unlocks alignment, innovation, and momentum. 34:50: A real-time disagreement became a lesson in navigating conflict well. 38:18: How leadership practices like making effective offers, promises, and clear commitments are transforming Sharon’s family life and how they can reshape yours, too. 42:16: Sharon’s big “Aha!”: Letting go of the script to meet clients where they are. 48:28: Want to change your culture? Think like a gardener. To lead as human means we have to be humans and take care of our humanness. 🎧 Listen in if you’re ready to lead with more presence, co-create with your team, and build a culture where people grow, stay curious, and still have something left at the end of the day. About Sharon Richmond Sharon Richmond, executive coach and a principal at Altus Growth Partners, helps executives envision and build successful, healthy companies fueled by cultures of accountability and mutual respect. She brings simple, practical frameworks to help clients surface what they, their teams, and their organizations must do to win: to have better conversations, make better decisions, and get better results. You can connect with Sharon here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #TeamDynamics #TeamDevelopment #LeadershipDevelopment #ExecutiveCoaching #SelfCare #Communication #Trust #WorkplaceCulture #EffectiveListening
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Episode #56: Elevate Together: Learning, Leading, and Belonging as a Team
07/31/2025
Episode #56: Elevate Together: Learning, Leading, and Belonging as a Team
For Don DeVito, leadership has always been about impact. So when he found a team as committed to learning, caring, and making a difference as he was, he chose to grow in community. In this episode of Missing Conversations, Don joins Amy Vodarek and Ellen Burton to reflect on his journey from decades of solo consulting and international leadership to finding belonging—and a deeper sense of purpose—inside the Altus team. Don shares what he’s still discovering after 40 years in the field: how teams thrive through the moments that matter most—by engaging meaningfully, celebrating together, and staying in learning. From building relationships across cultures to slowing down for the conversations that shape culture, Don reminds us: leadership isn’t about having all the answers—it’s about staying connected to what you care about, and choosing to grow with others who care just as deeply. Key Moments You’ll Want to Hear: 04:05: Why Don traded solo success for the shared power of the Altus team. 05:38: Inside the minds of today’s leaders: What clients are struggling with most. 06:25: In turbulence, turn inward (and other practices to follow to create steadiness for you and your team). 09:15: Want better relationships? Give your team opportunities to engage, celebrate, and learn together. 13:15: What Don learned about connection while working in France—and why it matters. 16:12: Why flipping your focus to what’s going well unlocks trust and loyalty. 18:12: How working across cultures reshaped Don’s leadership. 20:41: The power of asking: where are the missing conversations? 23:04: Leadership from the inside out: How awareness elevates your presence and influence. 26:31: Become a better leader by surrounding yourself with those you can learn from. 27:29: As teams evolve, so must leaders: The importance of learning again how to be a team. 28:51: What makes a true learning organization—and how to recognize (and build) one from the inside. 32:37: Don’s first year at Altus: belonging, growth, and what it really means to be a team. I have learned that I am better when I surround myself with people smarter than me, from different backgrounds, and I learn from by interacting with them. 🎧 Tune in to hear how teaming with people who care, learn, and grow with you can transform how you lead. About Don DeVito Don DeVito partners with organizations to navigate complex transitions with empathy, clarity, and confidence—whether that’s a Fortune 500 company integrating after a merger or a multigenerational, family-run business preparing for a leadership transition. With a background inside large corporations and at the helm of high-stakes initiatives, he knows what it takes to move strategy from the page into practice. Don brings deep expertise in organizational assessment, change management, and cross-cultural dynamics. He meets people where they are—with calm, curiosity, and a practical, hands-on approach that builds trust and drives momentum. You can connect with Don here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #TeamDevelopment #Engagement #WorkplaceCulture #ContinuousLearning #WorkplaceCivility #ChangeManagement #Communication #AltusGrowthPartners
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Episode #55: How Great Leaders Learn Through Action: Lessons from Intel to Startup Life
07/24/2025
Episode #55: How Great Leaders Learn Through Action: Lessons from Intel to Startup Life
After 28 years at Intel, Mandy Mock stepped into startup life. She didn’t have a perfect plan, but she was committed to learn through action. In this episode with Dan Winter and Lynette Winter, Mandy—now CEO and co-founder of AmbientSense Technologies—explores what building a company from the ground up is teaching her about cultivating trust with her team, aligning multiple cultures, and the value of curiosity and experimentation in leadership. Listen in to hear her practical insights for leaders rethinking how they grow themselves, their teams, and their impact. Key Moments You’ll Want to Hear: 01:39: Why Mandy left a 28-year Intel career to build something new. 03:32: How paying attention to what you care about and striving to take care of your cares unlocks better leadership and sustainable success. 05:17: The sweet spot: where your passion meets what your business needs. 07:04: Insights on decision-making in startups—and how larger organizations can foster the same agility. 08:15: How daily conversations build trust and move teams forward. 09:55: Lessons in shared ownership from Mandy’s co-founder team. 11:22: Why clear standards are respect in action. 15:22: How OKRs help small teams focus without losing flexibility. 16:30: Why reflecting together on missed goals builds healthier, stronger teams. 20:29: How to build trust—fast. 25:35: Leading across cultures with curiosity and care. 31:47: Curiosity makes better leaders. Mandy shares how. 33:26: How sharing the “why” behind decisions strengthens alignment and fosters shared leadership. 36:05: Reflections on leadership identity, contribution, and authentic growth. 39:55: Honoring diverse experience to expand what’s possible for teams. 45:09: Thinking of a career change? Start with service, not status. 48:20: The big shift from learn and then act to learning from action. You've got to be willing to try new opportunities, even if they're not exactly what you thought you'd be moving into. 🎧 Curious about growing your leadership while building your next thing? Listen in. About Mandy Mock Mandy Mock is CEO and co-founder of AmbientSense Technologies, a startup creating RFID corrosion sensors. Prior, Mandy was at Intel for 28 years, in areas such as Software, IT, Enterprise Software, Internet of Things and Desktop and Workstation product management. Mandy has a BS of ECE, MS of CS and MBA. She has 2 sons and lives in Portland with her husband. You can connect with Mandy here: About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #TeamDynamics #StartupLife #StartupCulture #Intel #RFIDCorrosionSesnsors #CareerTransition #Experimentation #Curiosity
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Episode #54: From Experiment to Impact: Lessons on Leading Through the AI Transition
07/17/2025
Episode #54: From Experiment to Impact: Lessons on Leading Through the AI Transition
Leading through the AI transition isn’t just about adopting new tools—it’s about unlocking new ways of thinking, collaborating, and growing. Wai Hong Fong, co-founder and chieftain of StoreHub, is doing exactly that. In this vibrant conversation with Altus Growth Partners’ Pam Fox Rollin and Sharon Richmond, he shares how adopting AI has sparked surprising breakthroughs. From selling on eBay at 21 to now leading a fast-scaling tech company serving 18,000+ businesses across Southeast Asia, Wai Hong invites us into his deeply reflective and refreshingly candid leadership journey. He unpacks what it really takes to lead through the AI transition, as he shares how he has and continues to build AI into the heart of his company’s operations, culture, and mindset. Key Moments You’ll Want to Hear: 01:32 – How a mission to serve small businesses became a purpose-driven tech company now leading boldly through AI. 03:15 – Early lessons in self-awareness, communication, and team connection that continue to shape Wai Hong’s leadership today. 06:55 – Navigating the growth curve: how StoreHub rediscovered its core values and aligned its culture for what’s next. 12:05 – A turning point in the AI journey: why now is a powerful time for leaders to reimagine how work gets done. 14:11 – A breakthrough moment: how hands-on experimentation with AI created new possibilities—faster than anyone expected. 24:40 – Elevating performance with AI: what sets the most effective users apart and how to grow your team’s fluency. 28:31 – The mindset shift that changes everything: seeing AI not just as a tool, but as a creative teammate. 33:12 – What conversations are missing in the AI transition—and how leaders can open the door to clarity, learning, and opportunity. 38:19 – Surprising results from a company hackathon: how non-engineers unlocked innovation with AI—and what it can mean for your team. 40:33 – Rethinking leadership for the AI transition: how today’s CEOs can stay grounded, curious, and ahead of the curve. 45:24 – Reimagining collaboration: how AI and human teams can work better together with clarity, purpose, and shared learning. 54:32 – Encouragement for the road ahead: why learning in community and experimenting with curiosity are the keys to thriving in this transition. It's like this AI tsunami is coming, and everyone's chilling on the beach. Just jump into the boat! 🎧 Ready for a conversation that offers practical insight and an encouraging path forward grounded in curiosity, experimentation, and shared learning? Have a listen. About Wai Hong Fong Wai Hong Fong is the Chieftain and Co-Founder of StoreHub, a fast-scaling SaaS platform powering over 18,000 retail and F&B businesses across Southeast Asia. A systems builder at heart—whether in SaaS architecture or leadership culture—Wai Hong specializes in building purposeful, profitable businesses by rewiring how teams operate: fewer silos, faster decisions, more ownership. From team dynamics to the AI transition, he’s hands-on in transforming complexity into momentum. You can connect with Wai Hong here: . About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #AITransition #AI #AI Innovation #Leadership #Collaboration #AIAutomation #AILearning #AIImpact #AIFuture
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Episode #53: The Future Is Uncertain. Great Leaders Still Show Up. Here’s How.
06/19/2025
Episode #53: The Future Is Uncertain. Great Leaders Still Show Up. Here’s How.
Leading in a VUCA World? You’re Not Alone. In this timely and energizing episode, Altus Growth Partners’ Steven Jones, Ellen Burton, and Lynette Winter—three masterful executive leadership coaches who’ve guided hundreds of senior leaders and teams through turbulent change—pull back the curtain on what leadership really looks and feels like in today’s volatile, uncertain, complex, and ambiguous (VUCA) landscape. It’s a grounded, wise, and deeply human conversation about how to lead with clarity, presence, and resilience when everything keeps shifting. In this time of transition, their insights and strategies will help you recalibrate your focus, elevate your team, and lead with purposeful strength. Key Moments You’ll Want to Hear: 01:28 – What does it take to lead in a VUCA world? 02:09 – What Altus coaches are hearing: A raw look at how people are really feeling right now. 03:59 – Want to lead with authority in uncertain times? Start by looking at your environment, drawing from what you know, and choosing how to show up to create something better. 05:51 – “What’s next?” The question fueling emotional and physical fear—and how leaders can bring steadiness to their team. 07:15 – When change triggers contraction: how to stay centered and lead others with grounded presence. 08:16 – Don’t just manage change—embrace transition as an opportunity to co-create new realities with your team. 09:55 – The “in between” is uncomfortable—but it’s where elevation begins. Learn how to lead your people when the path is unclear. 12:34 – Leading with service means starting with self-awareness. Learn how tuning into your own needs opens up the choices available to you. 15:21 – Leadership starts with observation. These questions will help you lead with greater presence, clarity, and respect for others’ experiences. 21:08 – Is your self-talk serving your leadership? How to recognize unhelpful narratives and replace them with language that lifts. 24:52 – Practical, inclusive strategies to build resilience—so your team can rise together in the face of complexity. 27:56 – The stories we tell ourselves can limit or liberate us. Learn how to shift your internal narrative to elevate team potential. 30:06 – A clarifying question to realign vision and people: What future do I want to create—and who are the right partners to build it with me? Sometimes we need to just slow down a little bit and ask what needs to happen here? How do I take care of myself? What conversations do I need to have with others? What support do I need to give myself as well as to others? 🎧 Ready to lead with more clarity, presence, and purpose—especially in these times of uncertainty? Hit play to hear the conversation. About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min. Follow us on social media: Keywords: #Leadership #VUCA #Volatility #Uncertainty #Complexity #Ambiguity #Transitions #Resilience
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Episode #52: Building Homes, Building Trust: Leadership Lessons from Habitat for Humanity
06/12/2025
Episode #52: Building Homes, Building Trust: Leadership Lessons from Habitat for Humanity
Meet Bill Bidal, a leader who’s not just building homes, but transforming communities—one story, one relationship, one sweat equity nail at a time. As the Executive Director of Greater Albuquerque Habitat for Humanity, Bill brings a rare mix of corporate savvy and community heart to the table, showing that leadership is as much about alignment and purpose as it is about bottom lines. In this conversation with hosts Lynette Winter and Dan Winter, Bill shares how he turned a post-retirement volunteer gig into a full-fledged leadership journey, and what every leader can learn about mobilizing teams, creating lasting impact, and building a culture where everyone—paid staff, volunteers, and homeowners—feels they belong. If you’ve ever wondered what it takes to rally thousands around a mission that truly matters, this episode is your blueprint. Key Moments You’ll Want to Hear: 05:02: Bill shares the personal “why” that fuels his commitment—and how staying grounded in purpose sustains momentum, even in the toughest moments. 06:41: Clarifying what Habitat for Humanity is (and isn’t)—and how a clear, shared understanding drives meaningful action. 10:34: The essential ingredients of a team that turns mission into impact—and why it truly takes a village. 16:37: Aligning diverse customers—inside and outside the organization—around a common purpose that matters. 20:22: How to tell stories that build momentum, inspire trust, and call others into action. 21:46: Setting the standard for contribution, so every team member knows they matter—and how to show up at their best. 25:47: How generosity lives on: a moving story of paying it forward. 32:24: Inviting customers into the process—why education and partnership lay the foundation for long-term success. 35:03: How to recognize, empower, and celebrate a cross-functional team—and why that’s essential to sustaining high performance. 39:29: The power of sharing best practices—how paying it forward strengthens not just your team, but the entire ecosystem. We want people to have an enjoyable experience when they come out, no matter what the work is that they're doing. 🎧 Listen in and find the inspiration—and the practical wisdom—you need to build communities where people thrive together. About Bill Bidal I am the Executive Director of Greater Albuquerque Habitat for Humanity. I have been with this organization since 2020. We build homes and provide home preservation and critical home repairs for lower to low middle income homeowners and we strive to break the cycle of poverty with those that we serve through our work. My organization includes resources focused on home construction, home repair, fundraising, marketing, volunteer services, mortgage services, and a Retail store that resells contributed home goods and hardware goods to raise money to help us build and repair homes. We sell the homes we build with a zero percent mortgage and affordable monthly payments to people who are responsible, hard working and help build their own homes with sweat equity. We have 25 paid staff and over 1500 registered volunteers focused on delivering to our mission. You can reach him at: Bidal@habitatabqrr.org About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamBuilding #Community #HabitatforHumanity #Mission #Purpose
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Episode #51: Why We Lead: A Story of Purpose, Compassion, and Making a Difference Together
06/05/2025
Episode #51: Why We Lead: A Story of Purpose, Compassion, and Making a Difference Together
Xavier and Maegan Figueroa’s journey reminds us that sometimes life’s hardest moments become the spark that ignites our deepest purpose. After the loss of Xavier’s brother, Gabriel, in Iraq, and Maegan’s life-altering liver transplant, they were determined to build something meaningful with the time and opportunities they’d been given. That led them to build LA Trash Junkers and The Hodgepodge LA, a business driven by mission and heart, and rooted in empathy, gratitude, and unwavering support for each other. In this conversation with Heather Neely and Dan Winter, Xavier and Maegan share how they’ve carried their personal journeys into their businesses to lift up families during life transitions and create a culture of deep care and shared purpose among their team. Key Moments You’ll Want to Hear: 01:56: The worst day of Xavier’s life became the catalyst for his greatest journey. 03:31: Maegan reveals the powerful lesson that shifted her from stuck to unstoppable. 09:49: This one goal ignited unwavering commitment, both as individuals and as a team. 10:23: Start with Why: The book—and the breakthrough—that shaped their mission. 11:52: The single most powerful action to build amazing teams and exceed client expectations. 15:00: Empathy in action: Tapping into personal experience to lead with deep compassion. 17:11: How to build a team with shared purpose. 20:23: Creating a culture where responsibility is a core value from day one. 22:18: The everyday actions that show your team—and your customers—they matter. 24:08: When trust breaks: How to rebuild it and come back stronger. 27:04: Why relationships are the key to building a thriving business. 32:10: From profit to purpose: How Maegan extended the business to create community impact. 36:06: Why energy in leadership starts with doing work that aligns with your cares. 39:07: A transformative mindset shift: From “I’ll be happy when…” to “I’m happy while…” 41:17: The conversation we should all be having to care for those we love. “From the very beginning, we always thought: how can we use this business to help other people?” Maegan Figueroa 🎧 If you’re ready to align your actions with what matters most—and inspire your team to do the same—this conversation is for you. About Maegan Figueroa Maegan Figueroa, a liver transplant recipient, has been vital in the success of LA Trash Junkers. Now, she’s building The Hodge Podge LA, a nonprofit antique/thrift store dedicated to helping families navigate the transplant process, providing support, resources, and community through curated vintage finds. You can find her on Instagram at: @thehodgepodgela About Xavier Figueroa Xavier, a U.S. Marine Corps veteran and former F-18 aircraft mechanic, founded LA Trash Junkers to help families and professionals with estate cleanouts. With a deep commitment to service, he specializes in clearing properties with care, ensuring valuables are preserved while creating clean, manageable spaces for clients. You can find him on LinkedIn at: And Instagram at: @latrashjunkers/ About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamBuilding #Entrepreneurship #Networking #MissionDriven
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Episode #50: How Language Shapes Leadership, Trust, and Team Performance
05/29/2025
Episode #50: How Language Shapes Leadership, Trust, and Team Performance
The words we use shape the worlds we build—and for leaders, language is one of the most powerful levers of connection, culture, and coordination. As Executive Director of Languages Canada—representing over 200 language programs connecting people and cultures across the globe—Gonzalo Peralta has spent his career navigating leadership through the lens of language. From Mandarin to Spanish to Sinhala, Gonzalo’s multilingual journey exemplifies the foundational power of language in building teams, boards, and trust. In this episode with Amy Vodarek and Pam Fox Rollin, he unpacks how cultural sensitivity, shared care, and “in the moment” coordination become your edge—especially in times of disruption, like navigating AI’s rise. If language reveals how your team sees the world and interacts with one another, are you listening closely enough to lead them well? Key Moments You’ll Want to Hear: 02:09: What learning six languages taught Gonzalo about leading across cultures. 04:02: How language shapes leadership—and why worldview awareness is a must for leaders. 07:30: Leading multicultural teams? Here’s what to listen for to truly understand how your people see the world. 12:20: The hiring mistake Gonzalo kept making—and what finally shifted his team. 17:19: What is coordination, really? How leaders create teams that dance together, in rhythm, and in the moment. 24:10: How Gonzalo builds shared care across the board—and why it matters. 27:01: First-time board member? Two things you need to get right from day one. 31:10: The overlooked boardroom practice: naming the conversation you’re in—and identifying the one that’s missing. 33:41: When disruption hits, here’s how Gonzalo keeps his team and board steady. 41:42: AI can translate, but can it build trust? Why the future of transformative leadership still depends on human connection. 48:43: The question Gonzalo’s sitting with—and why every leader should be asking it again and again. 50:20: The power of consistently investing in your people, their development, and shared cares. A beautiful thing about language is when you name something, all of a sudden things crystallize. And there's a very deep understanding and knowing of what to do. 🎧 Listen in and discover how tuning into language at a deeper level can transform how you lead, coordinate, and connect. About Gonzalo Peralta Gonzalo Peralta is Executive Director of Languages Canada, leading national and international strategies in language education. Known for precision, diplomacy, and vision, he advocates for student protection, ethical recruitment, and policy reform, while driving innovation and collaboration across Canada’s language education sector through data, strategy, and strong team leadership. You can find him on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #Language #TeamDevelopment #TeamCoordination #Board #CulturalSensitivity #Strategy #AITransition #SharedCare #HumanDevelopment
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Episode #49: The Hidden Practices Behind Trustworthy Leadership and Great Teams
05/22/2025
Episode #49: The Hidden Practices Behind Trustworthy Leadership and Great Teams
What if the key to high performance isn’t more structure—but deeper connection? In this episode of Missing Conversations, hosts Lynette Winter and Dan Winter sit down with Jancy Castro, a veteran tech exec who’s led through everything from startup chaos to enterprise-wide transformation. Jancy knows how to build trust across time zones, cultures, and org charts. With over 25 years of leadership experience and a rare blend of strategic clarity and human insight, Jancy shares how she creates alignment, builds belonging, and keeps her teams thriving through stress, change, and the constant churn of modern business. If you're rethinking how to lead in complexity, this conversation is your roadmap. Key Moments You’ll Want to Hear: 04:35: The underestimated leadership practice that builds belonging, especially when you rarely meet face-to-face. 06:44: Simple, high-impact ways to connect with your remote team (no fancy tools required). 09:43: Why skipping the relationship-building is a leadership risk you can’t afford. 11:56: Leading across cultures? Here’s what the most successful leaders pay attention to. 15:35: Want stronger teams? Focus less on difference and more on shared humanity. 17:08: What to do when trust breaks: a leader’s roadmap for repair. 18:55: A personal leadership story: how Jancy learned to let go—and what it takes to assume positive intent. 21:39: How to align when teams pull in different directions (and why finance and sales don’t have to clash). 24:17: The small working-style conversations that prevent big misunderstandings later. 26:38: Why every leader and team needs 360° feedback—and what to do with what you hear. 29:25: Quarterly alignment isn’t optional. Here’s how to actually make it work. 33:25: Think you don’t have time for building relationships at work? Jancy makes the ROI case that leaders need to hear. 38:21: One shift that creates capacity on your team, not burnout. 39:04: How to help your people stay steady through change, stress, and uncertainty—and emerge stronger. It's in the small details, but they do make a difference. 🎧 Listen now to learn how small leadership practices build powerful team results. About Jancy Castro Jancy Castro is a seasoned technology leader with 25+ years of experience driving financial success and achieving strategic business outcomes in organizations of all sizes, from new operations to enterprises. She excels in both direct management and site leadership roles, motivating teams to high performance even without formal reporting structures. Passionate about coaching, talent development, and navigating complex business transformations, Jancy aligns organizations for optimal performance. As a Certified Executive Coach specializing in stress management, she brings a holistic approach to leadership. You can find her on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamDevelopment #TeamBuilding #RemoteWork #CulturalDifferences #StressManagement #Trust #Communication #Relationships
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Episode #48: What Happens When Leaders Dare to Dream Out Loud?
05/15/2025
Episode #48: What Happens When Leaders Dare to Dream Out Loud?
What if leadership wasn’t about control, but about creating the conditions for freedom and dreaming out loud—for yourself, your team, and the next generation? In this powerful and refreshingly human episode, Sonya Arriola, Chief of Staff at Bellarmine College Prep, joins Dan Winter and Lynette Winter to explore what it really takes to lead with intention, integrity, and imagination. From her roots as a first-gen, low-income daughter of Mexican immigrants to her 20-year journey in Jesuit education, Sonya brings a rare blend of grit, grace, and systems thinking. She shares how her mother’s denied dream of an education became the fire behind her own leadership—and how freedom, relationships, and long-term vision fuel everything from hiring to hard conversations. Whether you're navigating urgency, building culture, or trying to scale impact without losing the best of who you are, Sonya’s story and insights will stick with you. Key Moments You’ll Want to Hear: 01:43 – The 3 questions that shaped a 20-year leadership journey rooted in resilience and service. 03:31 – What actually attracts top talent that every leader should know. 06:09 – “It’s not about me”: A leadership mindset that transforms teams and culture. 08:42 – How to design a team culture built on curiosity, different perspectives, and dreaming out loud together. 11:56 – The one thing you must establish before a hard conversation. (Hint: It’s not rules or expectations—it’s deeper.) 15:03 – How to cut through urgency and get to the heart of what matters. 20:03 – The unexpected power move? Believing in the inherent goodness of others. Here’s what happens when you lead that way. 21:45 – Want to unlock your team’s creativity? Start with this one question to invite possibility in an instant. 25:10 – Leading through learning: Sonya shares her practices for staying teachable, listening deeply, and aligning intent with impact. 28:38 – Why rethinking your timeline may be the key to better outcomes. 33:55 – Don’t wait for the meeting: Why relationship-building before going to the room changes everything in the room. 36:21 – “Everything has a solution.” The leadership lesson Sonya learned from her mother—and now lives by with her team. 38:58 – Urgency looks different to everyone—great leaders know how to meet it. 42:09 – Why supporting the whole person drives better performance. 45:25 – Want to deepen relationships on your team? Sonya offers a fresh lens—and the questions that help people feel truly heard. My mother always said, “Everything has a solution…let's find it together.” Ready to shift from pressure to purpose? Tap into Sonya Arriola’s powerful leadership story—and discover how to build trust, navigate urgency, and design a team culture rooted in freedom, integrity, and impact. 🎧 Listen now. About Sonya Arriola Sonya Arriola is currently serving as the Chief of Staff at Bellarmine College Preparatory in San Jose, CA. A transformational leader who is deeply committed to education, she enjoys building relationships as well as facilitating institutional change that allows organizations to live out their missions more fully. You can find her on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamDevelopment #TeamBuilding #BellarmineCollegePrep #WorkplaceCulture #ComplementaryLeadership #Trust #Communication #Relationships
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Episode #47: Leading Through Uncertainty: Strategies to Stay Grounded When Everything’s in Flux
04/24/2025
Episode #47: Leading Through Uncertainty: Strategies to Stay Grounded When Everything’s in Flux
When everything feels uncertain, your team looks to you for steadiness—but what if you’re the one holding unspoken fears, bracing for change, and unsure how to talk about the hard stuff? In this real-talk conversation between Altus executive coaches Amy Vodarek, Steven Jones, Lynette Winter, and Dan Winter, you’ll find what today’s leaders are craving: thoughtful insight, practical strategies, and permission to pause and find joy amid the chaos. With decades of experience coaching senior executives and teams through high-stakes change, the Altus team discusses how to lead yourself and your team with focus, care, and presence—even when the path ahead is anything but clear. Key Moments You’ll Want to Hear: 03:15 – How understanding individual responses to change can unlock deeper collaboration. 05:50 – The danger of two-dimensional thinking: How seeing others as “just their role” erodes trust and connection. 06:55 – How naming problems creates freedom and moves leaders away from chaos. 11:00 – Fast or slow? Why today’s leadership moments demand a different kind of movement—and presence. 12:21 – The quickest reset during tough times? Start with gratitude. Here’s how. 13:58 – Leading through complexity means holding space for multiple realities. Are you up for it? 17:34 – Your strongest leadership move? Letting the team carry you—when you need it most. 19:11 – The real power of asking for support—and believing it’s there. 19:37 – Finding your anchor: How grounding in the body can shift your leadership presence. 22:50 – Why treating yourself to joy (yes, even flowers) fuels resilience. 25:53 – Grounding is more than a buzzword. It’s your key to presence, clarity, and real connection. 29:34 – Energy audit: How intentional leaders choose where to focus and where to let go. 31:32 – Stop trying to control the uncontrollable. Focus here instead. 33:01 – How flexible leaders find joy despite the challenge. 34:40 – Every greeting is an opportunity. How you show up in small moments shapes culture. 35:54 – What’s the care underneath? Ask this one question to shift into purposeful action. 36:34 – How appreciating the joy of others creates the space for finding your own path to joy. 37:27 – Want to make an impact? Start by sparking joy—right where you are. 38:10 – Don’t ask “how are you?” Say this instead—and see the connection deepen. 40:11 – Want your people to feel seen and safe? Practice this powerful welcoming move. We hold a lot for our clients, and there's a real gift in being of service to people in that way. Pull up a chair, take a breath, and join us for this timely conversation on leading through uncertainty with steadiness, care, and presence. Listen now. 🎧 About Altus Growth Partners At Altus, we partner with CEOs and leadership teams who are serious about growth and willing to engage in new kinds of conversations to produce better results. We care deeply about helping leaders and teams collaborate more effectively, navigate complexity with confidence, and foster a culture where people thrive. It’s in these environments that challenges are met with curiosity, people bring out the best in one another, and progress is anchored in shared purpose. Because when leaders and teams are truly working together, they expand what’s possible and the meaningful impact they can make in their lives, their organizations, and the world around them. You can find Altus Growth Partners on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamDevelopment #WorkplaceCulture #ConflictResolution #LeadingThroughUncertainty #EffectiveCommunciation
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Episode #46: The Case for Workplace Civility: How Psychological Safety and Clear Standards of Behavior Drive Team Success: A Conversation with Ellen Burton
04/17/2025
Episode #46: The Case for Workplace Civility: How Psychological Safety and Clear Standards of Behavior Drive Team Success: A Conversation with Ellen Burton
Want a more generous, high-performing team? Create a culture and environment where your people feel safe. In this sharp and energizing episode, Ellen Burton joins Amy Vodarek and Lynette Winter for a conversation every leader needs to hear. Ellen is an executive leadership coach, keynote speaker, and author of The Civility Project, which raises awareness of old patterns of unhealthy and harmful behaviors in the workplace and opens pathways to a more reverent and civilized culture. Her gift for changing minds and hearts is evident as she shares her insights on the staggering cost of toxic culture to the quiet power of clearly communicated standards of behavior. Whether you're hiring, setting expectations, or navigating conflict, her wisdom will help you build a culture where humans—and results—truly thrive. Key Moments You’ll Want to Hear: 03:01 – Why psychological safety leads to generosity, and how leaders can foster it. 05:16 – The real secret to motivating your team. 07:09 – The hidden costs of toxic culture—lost talent, broken trust, damaged partnerships—and why unaddressed conflict drains your bottom line. 12:35 – Why your interview process should already be modeling the standards of behavior you expect inside your organization. 16:52 – What today’s high performers want from leadership—and what they won’t tolerate. 19:20 – The difference between “call-in” and “call-out” culture and how each impacts team trust and growth. 23:24 – Practical ways to set standards of behavior that help everyone succeed—starting now. 27:27 – The #1 teambusting behavior—and how to spot it before it spreads. 28:20 – Hiring smarter starts with better questions. What to ask before you make a costly mis-hire. 31:33 – How to navigate conflict based on the type of trust that’s (actually) present. 36:34 – Your team’s biggest opportunity? Slowing down. 42:13 – What leaders in high-stakes environments can teach the rest of us about working better together. 45:03 – Conversations that count. What presence looks like—and why it matters. 48:19 – Practices to show up as your best self—even on hard days. Leadership is not about telling, it's about teaching. It's about coaching. Sit back, slow down, and enjoy this wonderful conversation with our newest team member, Ellen Burton. Listen now. 🎧 About Ellen Burton An inspirational leader and catalyst for change, Ellen is an Executive Coach, business lecturer, and motivational speaker. Formerly an Executive Sales Consultant with pharmaceutical corporations, she founded her Executive Coaching firm in 2004. Ellen authored The Civility Project and contributed to Professional Leadership. She enjoys golf, tennis, and community service. You can find her on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamDevelopment #PsychologicalSafety #CivilityProject #WorkplaceCulture #ConflictResolution #Trust #Communication #Generosity #EmotionalSafety
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Episode #45: Leading at the Edges: Noticing Power, Listening for Care, and Making Space for New Perspectives: A Conversation with Lynette Winter
04/10/2025
Episode #45: Leading at the Edges: Noticing Power, Listening for Care, and Making Space for New Perspectives: A Conversation with Lynette Winter
What if the challenges your team is facing right now are actually the doorway to more light, more connection, and more goodness in the world? In this eye-opening episode of Missing Conversations, Altus executive coach, Lynette Winter, joins Amy Vodarek and Steven Jones to disrupt conventional leadership talk and offer something rarely heard—an inside-out perspective on power, presence, and navigating conflict. With her rare ability to see what others miss, Lynette reveals how awareness of power, clear team agreements, and understanding what trust requires can cultivate deeper connection and drive greater performance. Lynette offers both insight and practice, encouraging leaders to listen for care. Not complaints. Not competence. Care. This episode isn’t about fixing people. It’s about seeing again—through new eyes, new voices, and even moments of tension—as a way to create more of what the world needs now. Key Moments You’ll Want to Hear 03:27 – Charting a new path: Lynette shares what led her to this work—and how it connects to what matters most in leadership and team development. 06:14 – The move that changes everything: How leaders can help their teams see more, be more, and do more of what matters. 09:25 – Leading with power, on purpose: Why understanding your influence is essential—and how to use it to grow, develop, and empower your team. 13:12 – Clear requests. Clear promises. Lynette breaks down the leadership practices that unlock alignment and effectiveness. 14:27 – Team agreements that stick: What they are, how to create them, and why they’re essential for empowered collaboration. 21:47 – Welcoming new voices: Lynette’s experience joining Altus reveals what real inclusion and respect look like in practice. 26:26 – The one mantra Lynette shares with every team she works with—and how it transforms how people show up together. 27:37 – Reimagining a team from the inside out: How Altus reshaped its team with honesty, care, and shared purpose. 33:18 – Rethinking conflict: How to move from tension and division to shared understanding and generative possibility. 37:34 – Leading through challenge: What if the hardest moments could create more connection, clarity, and light? 39:30 – Deeper listening, stronger leadership: Lynette shares her multi-level listening framework—and how it reveals what your team truly cares about. 43:26 – Trust isn’t one-sided: Lynette explores the balance of being trustworthy and willing to trust—and how to uncover what’s missing in your trust relationships. When we can listen for the underlying care or need, we start making connections, and the path forward is much, much easier. If you’re in the C-suite or leading a team, pause here. This conversation is your chance to reimagine what your leadership could generate. Listen now. 🎧 About Lynette Winter Lynette partners with executives and their teams to build high-performing organizations. She provides a supportive space for leaders to be heard and offers practical strategies to navigate challenges, emphasizing respect, accountability, and trust as the foundation for achieving strategic goals. You can find her on LinkedIn at: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamDynamics #TeamAgreements #ConflictResolution #Trust #Power #LeadershipChallenges #TeamDevelopment #LeadershipDevelopment #EffectiveLeadership
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Episode #44: When the Pie Crumbles: What One Entrepreneur Learned About Leading Teams and Starting Over
04/03/2025
Episode #44: When the Pie Crumbles: What One Entrepreneur Learned About Leading Teams and Starting Over
What do pies, poetry, and global equity have in common? In this candid and compelling episode of Missing Conversations, hosts Amy Vodarek and Steven Jones welcome Paul O’Donnell, a former investment banker turned entrepreneur, and Sylvana Caloni, a leadership coach and former equity analyst, to explore the real story behind their book Humble Crumbles. Paul shares his rollercoaster journey of building—and ultimately shutting down—a gourmet pie business, while Sylvana offers sharp, reflective insights into the leadership habits that quietly make or break companies. Key Moments You’ll Want to Hear: 02:01 – Entrepreneurship and poetry? Paul and Sylvana connect the dots—why both require bold, nonlinear thinking. 04:04 – Sylvana uncovers the leadership gaps behind company failures. 09:22 – When the money runs low: Paul on facing financial challenges and reinventing the plan. 13:00 – Paul on discovering the power of listening to build a stronger team. 15:27 – Meet your new favorite advisors: Sylvana introduces the “positive naysayers” every leader needs. 20:30 – Numbers don’t lie, but they don’t tell the whole story. Sylvana on self-analysis as a business strategy. 23:42 – The importance of balancing a mood of possibility and collaborative engagement. 25:34 – Business failed, but I didn’t: Paul’s honest take on identity, loss, and starting over. 28:35 – Creating the conditions for clarity: Sylvana on how self-awareness and boundaries lead to optimal decisions. 34:56 – Want better teams? Have a conversation about motivations, expectations, and boundaries. Sylvana breaks down “Designing an Alliance.” 40:05 – Test. Learn. Tweak. Sylvana’s method for minimizing risks and building resilience. 43:55 – Your business is not your identity, and the value of renegotiating commitments when necessary. Leadership isn’t a solo game. It’s a team sport. ~ Sylvana Caloni About Paul O’Donnell Paul is an investment banker turned business consultant with decades of experience in Australia, the UK, and the USA in strategic leadership and business development for multinational financial institutions. He is also a serial entrepreneur, and mentors owners of small to medium-sized enterprises and students of entrepreneurship, He is a published author and a poet. Connect with Paul on LinkedIn: or Instagram: @pod.the.poet About Sylvana Caloni Sylvana Caloni is a leadership coach who works with clients internationally. In her early career in global financial markets, she was a bond dealer, equity analyst, and fund manager. She blends insights from the fast-paced financial services world and the latest training on learning and development to enable entrepreneurs, executives, and self-starting individuals to become more self-aware, more effective and more successful. Connect with Sylvana: About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Entrepreneurship #Leadership #Creativity #TeamBuilding #DecisionMaking #Resilience #SelfAwareness #BusinessChallenges #Mindset #OptimalDecisionMaking #GrowthMindset
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Episode #43: Developing and Elevating Teams to Think Bigger and Achieve Meaningful Impact with Jeff Rittener
03/27/2025
Episode #43: Developing and Elevating Teams to Think Bigger and Achieve Meaningful Impact with Jeff Rittener
The best leaders do more than drive results—they transform how their teams think, evolve, and collaborate to create meaningful impact. Over his 34-year career at Intel, Jeff Rittener, former Chief Trade Officer, redefined what it means to lead. Instead of controlling outcomes, he empowered his global team to focus on value. Instead of treating compliance as a box to check, he inspired strategic thinking. And instead of seeing leadership as a top-down function, he made it about listening, trust, and shared vision. In this episode, hosts Dan Winter and Kobe Bogaert dive into Jeff’s innovative leadership practices—how he turned complexity into clarity, resistance into alignment, and challenges into opportunities for growth. Discover the bold steps he took to ensure his teams weren’t just doing the work—but growing because of it. Key Moments You’ll Want to Hear: 01:41 – The three values that made 34 years at Intel Jeff’s dream job. 06:00 – Change is constant, change is hard—how to keep teams aligned in complexity. 06:24 – The leadership challenge: Uniting a diverse, global team around a shared vision. 08:43 – The key questions that helped Jeff’s team define a powerful vision. 09:55 – How a vision evolves—and why it must. 12:02 – From compliance to leadership: Shifting mindsets on a global scale. 17:36 – Managing resistance to change and thinking more strategically. 19:39 – How polarity thinking helped Jeff’s team see the future differently. 26:28 – Holding high standards under pressure—without sacrificing integrity. 34:04 – How to build, maintain, and strengthen trust in your team. 36:52 – Virtual around-the-world tours? How Jeff fostered a sense of belonging. 44:44 – Helping his team embrace their own growth and development journey. 46:47 – The underrated leadership tool: One-on-ones that drive real impact. 50:34 – The one conversation leaders aren’t having—but should be. "I realized it was more important to not be so concerned about doing work but to be more concerned about the people themselves—and how do I help them?" Ready to move your team from execution to impact? Listen now. 🚀🎧 About Jeff Rittener Integrity – Visionary – Team builder – Optimistic – Proactive – Coach – Adaptable – Trusted JEFF RITTENER is the former Chief Trade Officer at Intel. Over his 34-year career, he led numerous global teams, shaping the trade environment to advance business strategy and ensure compliance. He is a recognized change agent and industry thought leader. You can find him on LinkedIn at: . About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #GlobalTeams #Intel #VisionStatement #Teamwork #Communication #TrustBuilding #TeamDevelopment #ChangeManagement
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Episode #42: Lessons in Leadership: Isaura Gaeta on Trust, Vision & Resilience
03/13/2025
Episode #42: Lessons in Leadership: Isaura Gaeta on Trust, Vision & Resilience
From breaking barriers to leading her team through crisis—Isaura Gaeta’s leadership journey is a masterclass in vision, trust, and resilience. A former Intel executive and Latina pioneer in tech, Isaura knows what it takes to navigate uncertainty, inspire teams, and drive results—without losing sight of the people who make it all possible. In this episode, hosts Dan Winter and Lynette Winter sit down with Isaura to explore the defining moments of her career—from engineering to executive leadership. She shares hard-won lessons on building trust, leading through change, and creating a culture where people thrive—even in the most challenging circumstances. Key Moments You’ll Want to Hear: 02:23 – Isaura on turning leadership challenges into a blueprint for success. 06:08 – Shutting down a massive plant—without losing trust or morale. 12:47 – Why diverse approaches to problem-solving fuel better solutions. 21:41 – Accountability starts at the top—how leaders set the tone. 24:20 – The power of being the first to extend trust. 27:13 – Why encouraging rest is a leadership strategy. 35:02 – Strategies for developing your team. 40:53 – Creating space for every voice. 44:11 – Isaura’s transition to board leadership and what she learned. 51:09 – Her leadership mantra: Commit. Persist. Unite. 👉 Commit, persist, and unite (CPU). Commit to being your best self every day. Persist despite setbacks, because there will be many setbacks, and the ability to be resilient and bounce back is really important, and unite, because you can't do this alone. This episode is packed with insights that C-suite leaders and their teams can use right now. Hit play and take notes. About Isaura Gaeta Isaura Gaeta is a former Intel technology executive, where she served for four decades in various capacities from Plant Manager of a highly automated semiconductor manufacturing facility to General Manager of Security Research, improving the security of Intel’s products. A Latina pioneer in semiconductors, Isaura currently serves on corporate and nonprofit boards. You can find her on LinkedIn at: . About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups Into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: Keywords: #Leadership #TeamLeadership #WomenInLeadership #WomenInEngineering #SharedVision #OvercomingChallenge #BoardRoles #LeadershipDevelopment #TeamDevelopment #CapacityBuilding
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Episode #41: Beyond the Game: How Sports Foster Community and Team Cohesion with Thuy Williams
10/03/2024
Episode #41: Beyond the Game: How Sports Foster Community and Team Cohesion with Thuy Williams
Discover how sports can transform lives and build unified teams in our latest episode of Missing Conversations. Hosts Elayna Alexandra and Kobe Bogaert welcome Thuy Williams, an inspiring sports advocate and leader who believes in changing lives and building connections to create cohesive groups. Key moments: Thuy's inspiring journey from an adoptee from Vietnam to becoming a coach and leader with the USA Women's Amputee Soccer Team. Her role in the groundbreaking experience of Uganda Women's Lacrosse. The role of sports in transcending cultural barriers. The significance of defining what a team means to each member. Strategies for addressing personality differences to build team cohesion. The conversation explores the importance of defining team dynamics, understanding individual motivations, and fostering unity among diverse personalities. Tune in to learn how defining your "why" can turn a collection of individuals into a true team! About Thuy Williams Since 1998, Thuy Williams has had the privilege of being a mentor coach in soccer, track, and lacrosse worldwide. For eight years, Thuy served in the Army as a tank mechanic. In 2021, she became the general manager of the Uganda Women’s National Lacrosse Team (UWNT). Under her leadership, the team made history by becoming the first African nation to compete in the Women's Lacrosse World Championship in June 2022. She believes sports can change lives and loves being a small part of the change. About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: / Keywords #TeamBuilding #EmpowermentThroughSport #UnityInDiversity #CommunityImpact #BreakingBoundaries #LeadershipInSports #TeamDynamics #Mentorship #PersonalGrowth #UnifiedTeams #PurposeDrivenLeadership Quote Ideas: "Sports unite us all—regardless of color, religion, or gender. Just bring out a ball, and watch people come together."
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Episode #40: Navigating Priorities: Building Trust and Collaboration in Healthcare Innovation Teams with Clare Purvis
09/26/2024
Episode #40: Navigating Priorities: Building Trust and Collaboration in Healthcare Innovation Teams with Clare Purvis
In this episode of “Missing Conversations,” hosts Pam Fox Follin and Amy Vodarek welcome Clare Purvis, a digital health leader and founder of WELL. Clare shares her journey through the healthcare and technology sectors, highlighting the challenges and triumphs she has experienced while building diverse teams focused on healthcare innovation. Key takeaways: Foster trust and belonging by communicating clearly, prioritizing effectively, understanding individual challenges, and setting clear expectations for commitments. Setting boundaries around work commitments to prevent burnout while still being able to meet critical deadlines. Establishing values to ensure that team efforts are aligned with organizational goals. Clare discusses her initiatives through the WELL community, which aims to elevate women's voices in healthcare innovation and provide resources for professional growth. About Clare Purvis Clare Kennedy Purvis, PsyD, is a clinical psychologist turned digital health leader. Her work at companies including Headspace, Google, and Sanofi, has centered on effective innovation at the intersection of health and technology. Clare founded WELL to empower women clinicians and scientists in digital healthtech leadership. She now advises startups and Fortune 100 clients and invests in women-led ventures. About the Book Growing Groups Into Teams: How do you turn a group of individuals into a highly effective, productive team? Growing Groups into Teams is an unusually useful book written by a team of generative consultants and coaches who have helped thousands of groups become effective teams. Through real-life stories combined with pragmatic advice, this book strengthens your ability to see what’s needed and take effective action: What two promises turn a group into a team. How to engage people to make those promises. How to invite responsibility and accountability. How to include and inspire people across differences. How to build and rebuild trust, and more! Regardless of how productive your teams are today, the insights in this book will help you grow to the next level to drive your business or organization forward. Order your copy today! Order from Amazon: Order directly: If you're looking to expand your leadership influence, shift your results, and develop a highly engaged, accountable team, we’d love to talk to you. Schedule a conversation with an Altus Team Member here: https://calendly.com/prollin-altusgrowth/zoom-video-30-min Follow us on social media: / Keywords #DigitalHealth #WomenInLeadership #HealthcareInnovation #TeamDynamics #TrustBuilding #MentalHealthTech #InclusiveLeadership Quote “We need to elevate women's voices as leaders in healthcare innovation.”
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