The Ridiculously Amazing Insurance Podcast
This is the Ridiculously Amazing Insurance Agent Podcast. This show is for growing insurance agencies looking to maximize their biggest investment- their people.
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Insurance Team Training Ideas: Best Ways New Agents Learn Online
12/30/2025
Insurance Team Training Ideas: Best Ways New Agents Learn Online
🔥 Insurance Team Training Ideas: Best Ways New Agents Learn Online Welcome back to the Ridiculously Amazing Insurance Agent Podcast! In this episode, we dive into what truly works when training your insurance team—especially new agents entering the industry. 🚀 If you're looking to level up your team’s skills, strengthen your agency’s performance, and build confident, knowledgeable agents, this episode is packed with value. 💡 🎧 What You’ll Learn in This Episode In this podcast, we break down the essential learning tools, resources, and strategies that help new insurance agents grow FAST and effectively, including: ✨ Continuous Learning Essentials Online blogs and industry magazines Real-world case studies and client interviews Practical, hands-on training programs 📘 Top Education Resources for Agents Beginner & advanced programs from The National Alliance Market insights from The Insurance Journal & Rough Notes 🎯 Training Powered by Performance Partners We offer a variety of on-demand resources designed to build agent confidence and drive retention: Sales skills training Customer service training Time management solutions Retention and client experience strategies 🎓 Online Learning That Works Your agents can sharpen their skills with: Live virtual training sessions On-demand training libraries Consulting services geared toward agency growth 🙌 Why This Matters When your team learns the right way, your entire agency wins. Better skills, better service, better retention—your path to success in 2026 and beyond. 🎄 Happy Holidays and best wishes for an amazing new year! 🔥 Check Out Our Latest Blog: The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceTeamTrainingIdeas #InsuranceTraining #InsuranceAgentTraining #NewInsuranceAgents #InsuranceProfessionalDevelopment #InsuranceLearning #InsuranceEducation #InsuranceTrainingOnline #InsuranceCoaching #InsuranceAgencySuccess #IndependentInsuranceAgents #InsurancePodcast #RidiculouslyAmazingInsuranceAgent
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Insurance Business Planning Tips: Build a Strong Agency Business Plan
12/29/2025
Insurance Business Planning Tips: Build a Strong Agency Business Plan
🚀 Insurance Business Planning Tips: Build a Strong Agency Business Plan Ready to stop winging it and start running your agency with intention? This week on the Ridiculously Amazing Insurance Agent Podcast, we’re diving into the #1 tool that separates thriving agencies from struggling ones 👀👇 A strategic business plan. Most agencies don’t slow down long enough to plan — and it’s costing them money, growth, and peace of mind. But not you. Not this year. 💥 🎧 In This Episode, You’ll Discover: ✨ Your TRUE “Why” — and why it’s the foundation of every major decision in your agency. ⏳ How to master your resources — because money isn’t infinite and time is your biggest power play. 🧩 The #1 mistake agencies make when identifying problems (and how to avoid the shiny-object trap!). 🎯 How to set laser-focused priorities your team can actually execute. 🎉 The surprising importance of celebrating wins — yep, it’s a retention tool! 🏡 Aligning your agency with your personal goals so your business supports your life, not the other way around. 📊 Metrics that matter — tracking the numbers that actually move your agency forward. 🌍 Hard market opportunities you can leverage RIGHT NOW. 🎥 Evergreen lead-generation ideas (SEO, blogs, YouTube… the stuff that works 24/7). 🤖 Tech & automation tips to scale smarter, not harder. 👥 The role of continuous team training — because consistency beats intensity every time. 🔥 Why This Episode Is a Must-Watch How to Create an Insurance Agency Business Plan: If you want to: ✔ Build a predictable growth path ✔ Strengthen your leadership ✔ Train a powerhouse team ✔ Stop feeling overwhelmed ✔ And finally create a plan you’ll ACTUALLY use… Then this episode is your blueprint. We’re giving you the mindset, the strategy, and the action steps to build an agency you’re proud of — one that grows on purpose. 🙌 🔥 Check Out Our Latest Blog: The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceBusinessPlanningTips #InsuranceAgencyBusinessPlan #InsuranceStrategicPlanning #InsuranceAgencyGrowth #InsuranceAgencySuccess #InsuranceAgencyTraining #InsuranceAgencyLeadership #InsuranceAgencyOperations #InsuranceMarketingTips #InsuranceAgencyCoaching #InsuranceAgencyDevelopment #InsuranceLeadership #InsuranceAgentSuccess #InsuranceAgentTraining #InsuranceSalesTraining #IndependentInsuranceAgents #InsuranceAgencyManagement #InsuranceBusinessCoaching #InsuranceGrowthStrategy #InsuranceTeamTraining #RidiculouslyAmazingInsuranceAgent #InsuranceCoaching #InsurancePlanningTips #AgencyPerformancePartners #InsuranceOperationalExcellence
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Retention Coaching Plan: Customer Service Ideas for Insurance Agencies
12/23/2025
Retention Coaching Plan: Customer Service Ideas for Insurance Agencies
🎧 NEW EPISODE: Retention Coaching Plan — Customer Service Ideas for Insurance Agencies Welcome back to the Ridiculously Amazing Insurance Agent Podcast! In this episode, we dive deep into the strategies, training tools, and customer service frameworks every independent agency needs to thrive in 2026. 📈💼 Retention has become one of the biggest challenges in today’s shifting insurance market — which is exactly why our retention training podcast is our second most popular of the entire year. Agencies everywhere are searching for the right plan, the right structure, and the right approach to keep clients loyal and engaged. In this episode, we unpack what a strong Retention Coaching Plan looks like and how great customer service fuels long-term success. 🌟🤝 ✨ In this episode, you'll learn: 🛡️ Why a structured retention coaching plan is essential for 2026 🎧 How insurance agencies can train teams to truly understand clients 🚀 Key customer service ideas that boost retention instantly 📘 How to create agency standards and processes that support consistency 👩💼 The onboarding path for new agents — from vision to values to systems 👥 Why shadowing and skill-based task progression build confidence 📚 How online courses help agents master insurance basics & coverage sales 🎯 The free tools we offer: podcasts, blogs, videos, emails & more 🤝 The benefits of small group training and personalized coaching for deeper support 🔥 Whether you're refining your retention strategy or starting from scratch, this episode gives you real, actionable tools to protect your book and grow your agency in 2026. 👇 Watch, learn, and start building your retention coaching plan today! Don’t forget to like, comment, share, and subscribe for more ridiculously amazing content for independent insurance agents. 🔥 Check Out Our Latest Blog: The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceRetention #RetentionCoachingPlan #InsuranceAgencyTraining #CustomerServiceIdeas #IndependentInsuranceAgents #InsurancePodcast #AgencyPerformancePartners #KellyDonahuePiro #InsuranceTraining #InsuranceCustomerService #RetentionStrategies #InsuranceOnboarding #InsuranceEducation #AgencyGrowth #InsuranceAgencyLeadership
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Benefits of Buying An Existing Insurance Book of Business
12/22/2025
Benefits of Buying An Existing Insurance Book of Business
🎧 Welcome to the latest Ridiculously Amazing Insurance Agent Podcast! In this episode, we dive into Buying an Insurance Book of Business: Benefits You Need to Know. Whether you’re considering expanding your agency or exploring growth strategies, this episode breaks down what you need to know before making a move. Buying a book of business can offer huge rewards—but it comes with challenges. We discuss profits, team integration, credibility with carriers, and strategic planning to help you make informed decisions. 🔥 What You’ll Learn in This Episode 💰 Key benefits of buying an existing insurance book of business 🧩 Challenges to consider, including cultural integration and potential headaches 🤝 How to approach sellers strategically for the best outcomes 📈 Tips for careful planning and negotiation to maximize success 🏆 Why proper deal structuring and strategic education are critical 🛠️ Why This Episode Matters Expanding your agency by buying a book of business can accelerate growth, spread out overhead, and give instant credibility with carriers. But it’s not a quick fix—it requires realistic expectations, dedication, and a solid plan for long-term success. 🔥 Check Out Our Latest Blog: The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #BuyingAnInsuranceBookOfBusiness #InsuranceAgents #InsuranceAgencyGrowth #AgencyAcquisition #InsuranceTraining #InsurancePodcast #IndependentInsuranceAgent #InsuranceBusinessTips #ClientRetention #AgencyPerformancePartners #RidiculouslyAmazingAgent #InsuranceAgencySuccess #InsuranceCoaching #StrategicPlanning #InsuranceLeadership
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Tone vs Words in Customer Service: How Insurance Agents Can Win Every Call
12/16/2025
Tone vs Words in Customer Service: How Insurance Agents Can Win Every Call
☎️ Your words matter — but your tone matters even more! In this Ridiculously Amazing Insurance Agent Podcast episode, Kelly Donahue-Piro dives deep into the power of tone vs. words in customer service and how it can make or break your client relationships. Discover why the way you say something is often more impactful than what you say — especially when serving your insurance clients. 💬✨ 💡 In this episode, you’ll learn: ✅ Why tone shapes how clients feel about your agency ✅ How to sound authentic (not “salesy” or robotic) on client calls ✅ Simple ways to make your phone interactions warm and engaging ✅ How emotions affect tone — and what to do when you’re stressed ✅ The difference between “transactional” and “relational” communication ✅ How to use your tone to create WOW customer experiences ✅ Tips from Kelly’s WOW Customer Service course + 2026 Strategic Planner! 🎧 Whether you’re training a team or taking calls yourself, this episode is your reminder that great service isn’t just about solving problems — it’s about how you make clients feel. 👉 Listen now and start winning every call with your voice! 🔥 Check Out Our Latest Blog:The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceAgents #CustomerService #ToneVsWords #InsuranceAgency #InsuranceTraining #InsuranceCustomerService #InsuranceAgencyGrowth #InsuranceLeadership #WOWCustomerService #InsurancePodcast #KellyDonahuePiro #RidiculouslyAmazingAgent #InsuranceSales #CustomerExperience #InsuranceIndustry #IndependentInsuranceAgent #InsuranceTeam #InsuranceCoaching #CustomerServiceTips #InsuranceBusiness
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Training Program in Insurance Agency: How Can You Improve It?
12/15/2025
Training Program in Insurance Agency: How Can You Improve It?
🚀 Training Program in Insurance Agency: How Can You Improve It? 🎧 Ridiculously Amazing Insurance Agent Podcast | Agency Performance Partners Hey there, Independent Insurance Agents! 👋 Are you onboarding new team members and wondering how to create a training program that actually works? This episode is packed with powerful strategies to help you build or enhance your new agent training system so your hires hit the ground running. 🏃♂️💼 🧠 What You’ll Learn in This Episode: ✅ How to assess a new agent’s experience and tailor their onboarding ✅ Why it’s critical to teach your agency’s vision, values, and standards early ✅ The importance of shadowing, assistant roles, and a phased learning approach ✅ How to effectively introduce your agency management system 🔍 ✅ Creating structured training with clear job descriptions and an engaging curriculum ✅ Covering both basic insurance concepts and product-specific knowledge 📘 💬 "The goal is to help new agents feel confident, aligned with your culture, and prepared to succeed from day one." 🎯 Whether you're building your first training program or improving an existing one, this episode gives you the tools to create a training journey that sets your agents (and your agency) up for long-term success. 🌟 👇 Like, comment, and subscribe for more ridiculously amazing tips to grow your agency! 🔥 Check Out Our Latest Blog: The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceClientExperience #ClientExperienceBestPractices #InsuranceCustomerService #InsuranceRetention #InsuranceAgencyTips #IndependentInsuranceAgents #InsuranceLeadership #InsuranceTraining #CustomerExperienceStrategy #InsuranceWorkflow #InsuranceAgencyGrowth #RetentionStrategies #InsuranceSuccess #InsuranceAgencyOperations #InsuranceBestPractices #InsuranceServiceExcellence #ClientExperienceMatters #InsurancePhoneSkills #InsuranceTeamCulture #RidiculouslyAmazingAgent
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Insurance Staffing Tips to Hire Top-Performing Agents
12/09/2025
Insurance Staffing Tips to Hire Top-Performing Agents
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Insurance Staffing Tips to Hire Top-Performing Agents 💼🌟 Tired of hiring “okay” team members who just fill seats? It’s time to level up your hiring game! 🚀 In this episode, we share insurance staffing tips and smart interview strategies that help you identify the top-performing agents who will elevate your agency culture, take ownership, and embrace change. 💪 At Agency Performance Partners, we believe that the right hire doesn’t just fit the role—they fuel your agency’s growth! 🔥 👇 Here’s what you’ll learn in this episode: 💬 The “killer questions” that separate good candidates from great ones 🧩 How to evaluate initiative, adaptability, and accountability 🧠 Ways to spot candidates who align with your agency culture 📋 Why defining “must-haves” and “deal breakers” early is critical 👥 How to involve your team in the hiring process 🧾 The power of giving “real-world” homework assignments 🔍 The importance of reference checks and trial projects 🚀 Why a structured onboarding plan sets great hires up for success 💡 Sample Interview Questions Discussed: “Tell me about a time you saw something broken and fixed it.” “Describe a time you had to bend a process to help a client.” “If you started tomorrow and had 90 days to prove your value, what would your plan be?” 🎯 These strategies will help you build a team of fantastic performers who take ownership, drive results, and strengthen your agency’s future. 🎧 Tune in now to discover how to attract, evaluate, and hire ridiculously amazing insurance agents! 🔥 Check Out Our Latest Blog: The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceStaffingTips #InsuranceHiring #InsuranceAgents #AgencyPerformancePartners #InsuranceRecruiting #InsuranceCareers #InsurancePodcast #InsuranceLeadership #InsuranceAgencyGrowth #InsuranceTraining #InsuranceRecruitment #InsuranceTeamBuilding #InsuranceBusiness #IndependentInsuranceAgents #HiringTips #InsuranceIndustry #AgencyLeadership #InsuranceAgencyOwners #InsurancePerformance
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Insurance Agency Hiring Best Practices: How to Spot Great Candidates
12/08/2025
Insurance Agency Hiring Best Practices: How to Spot Great Candidates
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Insurance Agency Hiring Best Practices — How to Spot Great Candidates 💼✨ Are you ready to stop settling for “okay” hires and start building a powerhouse insurance team? In this episode, we dive into the interview strategies and hiring best practices that help agency leaders identify candidates who bring grit, accountability, and a growth mindset to the table. 💪 At Agency Performance Partners, we believe that skills can be taught — but character, culture fit, and drive can’t. 🚀 👇 Here’s what you’ll learn in this episode: 💬 Top interview questions that separate good candidates from great ones 🔍 How to evaluate proactiveness, accountability, and adaptability 🧠 Ways to assess how candidates handle failure and change 📋 Why you should use a consistent hiring scorecard 👥 The value of team involvement in the hiring process 🧩 How to ensure strong cultural alignment and long-term fit 🏁 Smart post-interview steps: reference checks, “test drives,” and onboarding for success 💡 Sample Interview Questions Discussed: “Tell me about a time you initiated a change because you saw something was broken.” “Describe a time you bent a process to serve a client—how did you handle the fallout?” “If you started tomorrow, what would your 90-day plan to add value look like?” “Tell me about a time you failed to meet a goal. What did you learn?” “How do you manage and lead others through change?” These questions and strategies will help your agency go beyond basic hiring—and start building a culture of accountability, innovation, and growth. 🌟 🎧 Tune in now to learn how to hire ridiculously amazing insurance agents who elevate your team and your agency! 🔥 Check Out Our Latest Blog:The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceHiring #InsuranceAgents #AgencyPerformancePartners #InsuranceInterviewQuestions #InsuranceRecruiting #InsuranceAgencyHiring #InsuranceCareers #InsurancePodcast #HiringTips #InsuranceLeadership #InsuranceAgencyGrowth #IndependentInsuranceAgents #InsuranceAgencyOwners #InsuranceManagement #InsuranceRecruitment #InsuranceTraining #InsuranceBusiness #InsuranceTeamBuilding #InsuranceSales #InsuranceIndustry #InsuranceOperations #AgencyGrowth #AgencyLeadership #InsuranceSuccess #InsuranceHiringBestPractices
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Why You’re Not Getting the Right Candidates: Insurance Job Posting Tips
12/02/2025
Why You’re Not Getting the Right Candidates: Insurance Job Posting Tips
🚨 Struggling to find the right insurance candidates? You’re not alone! In this episode of the Ridiculously Amazing Insurance Agent Podcast, Kelly Donahue-Piro shares powerful insurance job posting tips to help agencies attract top talent — not just anyone who clicks “Apply.” 💡 ✨ Here’s what you’ll learn: ✅ Why your insurance job posting isn’t getting the right candidates ✅ How to make your job ads sound more like marketing (and less like HR paperwork) ✅ What to highlight to stand out — culture, perks, and growth opportunities ✅ Why focusing on “what’s in it for the candidate” gets better results ✅ How to engage potential hires on LinkedIn and social media ✅ Why paying to boost your job posts is a must — hiring is a business, not a charity! ✅ Real examples and actionable strategies from Kelly’s hiring expertise 👩💼 Whether you’re a small agency owner or part of a growing team, this episode will help you transform your recruiting process from boring job posts to magnetic opportunities that attract the right people. 🎧 Tune in now and start hiring smarter, not harder! 🔥 Check Out Our Latest Blog:The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceHiring #InsuranceAgency #InsuranceRecruiting #InsuranceJobPostingTips #InsuranceAgents #InsuranceAgencyGrowth #InsuranceCareers #HiringTips #RecruitingStrategies #InsuranceMarketing #IndependentInsuranceAgent #KellyDonahuePiro #RidiculouslyAmazingAgent #InsuranceAgencyOwner #InsurancePodcast #InsuranceIndustry #InsuranceSales #InsuranceTeam #InsuranceLeadership #InsuranceBusiness
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How to Hire Insurance Staff
12/01/2025
How to Hire Insurance Staff
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode Title: How to Hire Insurance Staff: Solving the Insurance Industry Talent Crisis 🚨 The insurance industry talent crisis is real — agencies everywhere are struggling to hire and keep great people. But the problem isn’t just the job market… it’s the outdated approach to recruiting! In this episode, Kelly Donahue-Piro breaks down how to hire insurance staff effectively and retain top talent in today’s changing world. If you’re an independent insurance agent who’s tired of saying “it’s hard to hire,” this one’s for you! 💡You’ll learn: 👉Why hiring out of preparation, not desperation, is key 👉How to write job postings that attract rock star candidates 👉The importance of “forever recruiting” — never stop building your bench 👉How to optimize your current team and identify training gaps 👉Why underperformers hurt your agency culture more than open seats 👉Tips for building a clear, repeatable interview process 👉Creative benefit ideas that actually attract top talent 👉When (and how) to hire and train entry-level staff successfully 💬 Kelly reminds us: We’re in the people business — people are our product. If you want to win in this market, you need to invest in hiring, training, and retaining the right team. 📈 Ready to fix your hiring and retention strategy? Tune in now and discover actionable steps to overcome the insurance industry talent crisis once and for all. 🎧 Listen, learn, and grow with the Ridiculously Amazing Insurance Agent Podcast! 🔥 Check Out Our Latest Blog:The Insurance Industry Talent Crisis: How to Attract and Retain Top Talent 🎉 Get Your FREE New Hire Onboarding Training Plan 🚀 Introducing our How to Hire Top Agency Talent 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceHiring #InsuranceRecruiting #InsuranceStaffing #InsuranceTraining #InsuranceTeam #InsuranceAgencyGrowth #InsurancePodcast #InsuranceIndustryTalentCrisis #IndependentInsuranceAgents #InsuranceLeadership #InsuranceAgencyOwner #InsuranceAgencyManagement #InsuranceTeamDevelopment #InsuranceCoaching #InsuranceCareer #InsuranceSales #InsuranceBusiness #InsuranceRecruitment #InsuranceOperations #InsuranceManagement #KellyDonahuePiro #RidiculouslyAmazingAgent #AgencyPerformancePartners #AgencyGrowth #InsuranceAgencyTips #InsuranceRetention #InsuranceMotivation #InsuranceMarketing #InsuranceEducation #InsuranceTeamCulture
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Winning in a Competitive Insurance Market
11/25/2025
Winning in a Competitive Insurance Market
🚀 Insurance Agent Success Tips: How to Excel in a Competitive Market 🚀 Looking to stand out as an insurance sales agent in today’s competitive market? 💼 In this episode of the Ridiculously Amazing Insurance Agent Podcast, Stephen Harrington shares actionable strategies to help agents excel, build trust, and consistently close more business. 🎯 What You’ll Learn in This Episode: 🧠 Build Your Expertise – Position yourself as an advisor, not just an order-taker, by knowing your carriers and products inside-out. 📞 Master Follow-Up – Implement a consistent, system-driven follow-up process for quotes and renewals to stay top-of-mind. 💬 Handle Objections with Confidence – Practice objection handling and use discovery questions to uncover client needs. ❤️ Sell the Experience, Not Just the Price – Focus on providing value and service rather than competing on cost alone. 🤝 Show Up and Follow Through – The best agents build trust through consistency, empathy, and accountability. ✨ Why It Matters: Success in insurance sales isn’t just about closing deals—it’s about building relationships, creating loyalty, and standing out in a competitive market. 📥 Free Resources: Access tips, scripts, and checklists to enhance your sales process at AgencyPerformancePartners.com 🎧 Listen now and start implementing these success strategies to elevate your insurance career today! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceAgentSuccessTips #InsuranceSales #InsuranceAgents #InsuranceSalesStrategies #SalesTipsForAgents #InsuranceAgentGrowth #CloseMoreSales #InsuranceSalesTraining #BuildTrustWithClients #InsuranceAgentLife #InsuranceSalesExcellence #FollowUpStrategies
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Insurance Agency Sales Process Tips: How to Optimize for Success
11/24/2025
Insurance Agency Sales Process Tips: How to Optimize for Success
🚀 Insurance Agency Sales Process Tips: How to Optimize for Success 🚀 Are you running a quoting process or a true sales process? 💼 In this episode of the Ridiculously Amazing Insurance Agent Podcast, Stephen Harrington Dakota of Agency Performance Partners shares proven strategies to streamline your sales process, close more deals, and delight clients. 🎯 What You’ll Learn in This Episode: 🤝 Step 1: Building Rapport – Establish trust from the first interaction to increase client openness. 🔍 Step 2: Finding Pain Points – Uncover client needs and frustrations to position your solutions as must-haves. ✅ Step 3: Qualifying Leads – Focus on high-potential opportunities and save time on poor-fit leads. 📝 Step 4: Gathering Underwriting Info – Collect accurate data efficiently for bindable quotes. 📊 Step 5: Building Your Quoting Plan – Customize carrier options and anticipate objections for smoother sales. 💬 Step 6: Presenting the Quote – Conduct consultative presentations to convert quotes into commitments. 💡 Step 7: Overcoming Objections – Use empathy, scripts, and proven strategies to handle pushback. 🖊 Step 8: Asking for the Business – Ask confidently with assumptive language to close more sales. ✨ Why It Matters: Integrating a full sales process—not just quoting—boosts revenue, improves team performance, and sets your agency apart. With structured sales training for insurance agents, your team becomes a powerhouse, executing flawlessly at every step. 📥 Free Resources: Access your Sales Process Checklist & Scripts at AgencyPerformancePartners.com 🎧 Listen now and start transforming your agency’s sales from “organized chaos” to consistent wins! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceAgencySalesProcess #InsuranceSalesTips #InsuranceAgents #SalesTraining #InsuranceAgencyGrowth #CloseMoreSales #SalesProcessOptimization #InsuranceSalesCoaching #InsuranceBusiness #InsuranceAgencySuccess #BoostInsuranceSales #InsuranceAgentLife #OvercomeSalesChallenges #InsuranceSalesExcellence #SalesProcessChecklist
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Insurance Role Playing Tips Every Agent Should Know
11/18/2025
Insurance Role Playing Tips Every Agent Should Know
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Insurance Role Playing Tips Every Agent Should Know Are you ready to take your insurance sales game to the next level? 💪 In this episode, Kelly Donahue-Piro breaks down the power of role playing in insurance sales — a tool top-performing agents swear by to refine their skills, boost confidence, and close more policies. While many agents shy away from role playing 😅, Kelly shares how practicing with your team can help you avoid mistakes in real-life sales situations and turn those awkward moments into winning conversations! 🏆 ✨ In this episode, you’ll learn: 🔹 How to disqualify leads politely to save valuable time 🔹 Ways to build rapport with customers who have “insurance PTSD” 🔹 The “Four-Score” opportunity to quote multiple policies per client 🔹 Tips for getting underwriting info naturally (without sounding robotic!) 🔹 How to present quotes effectively from start to finish 🔹 Strategies for asking for the business and overcoming objections with ease 💡 Kelly reminds us: it’s better to practice in a safe environment with your team than to “blow” a live lead. Plus, listening to others role play can help you pick up new phrasing and techniques through auditory learning 👂 🚀 Ready to improve your sales conversations? Start implementing these role playing tips today and watch your confidence — and close rate — grow! 🎧 Listen now and subscribe for more ridiculously amazing insights for independent insurance agents! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceSales #InsuranceAgents #SalesTraining #InsuranceRolePlay #KellyDonahuePiro #RidiculouslyAmazingAgentPodcast #InsuranceSalesTips #AgencyPerformancePartners
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Insurance Sales Career Guide: Role & Responsibilities Explained
11/17/2025
Insurance Sales Career Guide: Role & Responsibilities Explained
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode Title: Insurance Sales Career Guide: Role & Responsibilities Explained Are you ready to take your insurance sales career to the next level? 🚀 In this episode, we break down what it really means to be an insurance sales agent — from setting clear sales goals to mastering accountability and building a high-performing sales culture. 💼 Here’s what you’ll learn: 🔥 The true mission of an insurance sales agent — and how to stay focused on selling 📊 Realistic sales goals for personal and commercial lines ⚡ Accountability strategies for non-producing agents 📞 Prospecting best practices to fill your pipeline daily 📈 How to monitor key metrics like leads, close ratios, and revenue per account 🧩 Why following and auditing a sales process drives consistent success 💻 Using your tech stack effectively for data and follow-up 💬 Mastering quote presentations with video calls and screen sharing 🔁 Turning post-underwriting into cross-sell and referral opportunities 🎯 How leadership and training fuel long-term performance 🎧 Tune in now to discover how to transform your insurance sales role into a rewarding, high-performing career. 👇 Listen, learn, and lead your agency to success! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceSales #InsuranceAgentTraining #RidiculouslyAmazingAgent #AgencyPerformancePartners #InsuranceCareer #InsurancePodcast #InsuranceAgencyGrowth #InsuranceCoaching #InsuranceSalesTips #IndependentInsuranceAgent #InsuranceLeaders #InsuranceMarketing #InsuranceProducer #InsuranceSalesProcess #InsuranceProspecting #InsuranceSuccess #SalesLeadership #SalesTraining #InsuranceEducation #InsuranceGrowth #AgencySuccess #InsuranceAgents #InsuranceIndustry #InsuranceBusiness
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Insurance Agency Process Improvement Tips from Renee Troutt
11/12/2025
Insurance Agency Process Improvement Tips from Renee Troutt
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Insurance Agency Process Improvement Tips from Renee Trout In this inspiring episode, we sit down with Renee Trout, owner of Central Utah Insurance in Moab, to talk about her agency’s transformation journey! 🌟 After 30 years in the insurance industry and eight years of agency ownership, Renee knew it was time to formalize her processes, strengthen her team’s consistency, and maximize the use of HawkSoft — her agency management system. 💡 Here’s what you’ll learn in this episode: ✅ How to get your team to buy into change (even starting with a new phone greeting!) ✅ The power of defining your agency’s 10-year vision through “Agency 2.0” ✅ Why ongoing training and cross-licensing are key to growth ✅ How “eating the frog” and first-call resolution improve daily productivity ✅ The impact of incentive programs on agency culture and performance ✅ Why now is the best time to make changes — not later! ✨ Key Takeaway: Change isn’t always easy, but when your team understands the why, it becomes exciting. Renee’s story proves that structured processes, consistent training, and leadership buy-in lead to real results — happier teams, better communication, and stronger client retention. 🎧 Tune in now and get inspired to take your agency to the next level! 👉 Don’t forget to like, subscribe, and share this episode with your team! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: https://bit.ly/insurancesalestraining 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceAgency #InsuranceTraining #InsuranceSales #AgencyPerformancePartners #InsurancePodcast #InsuranceCoaching #IndependentAgents #InsuranceGrowth #HawkSoft #InsuranceLeadership #InsuranceTeam #AgencyOperations #ProcessImprovement #InsuranceSuccess #TotalCSR #AgencyDevelopment #Agency2_0 #InsuranceConsulting #InsuranceProcess #RidiculouslyAmazingAgent
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Insurance Agency Sales Coaching Tips to Overcome Common Challenges
11/11/2025
Insurance Agency Sales Coaching Tips to Overcome Common Challenges
🚀 Insurance Agency Sales Coaching Tips to Overcome Common Challenges 🚀 Struggling with low closing ratios, rate objections, or poor follow-up in your insurance agency? 💼 In this episode of the Ridiculously Amazing Insurance Agent Podcast, Stephen Harrington Descoteaux of Agency Performance Partners shares actionable strategies to turn sales chaos into consistent wins. 🎯 What You’ll Learn in This Episode: 📞 Master Follow-Up – Create 5–7 touch workflows over 10 days using calls, texts, emails, and video messages. 💡 Overcome Rate Objections – Coach agents to build value, not discount, with role-playing and scripts. ✅ Boost Closing Ratios – Use assumptive closes, qualify leads early, and ask for the sale confidently. 🧑💼 Sales Coaching as Mentoring – Weekly call reviews, bi-weekly role-play, and KPI tracking for ongoing growth. 🔄 Continuous Improvement – Build a culture of consistent performance, accountability, and skill development. ✨ Why It Matters: Effective sales coaching isn’t micromanagement—it’s mentoring. Equip your team with the tools, habits, and confidence to consistently close more business while building lasting client relationships. 📥 Free Resources: Access your Sales Training Checklist & Scripts at AgencyPerformancePartners.com 🎧 Listen now and start transforming your agency’s sales performance today! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceAgencySalesCoaching #InsuranceSalesCoaching #InsuranceSales #InsuranceAgents #SalesCoachingTips #InsuranceAgencyGrowth #CloseMoreSales #OvercomeSalesChallenges #InsuranceSalesTraining #InsuranceBusiness #InsuranceAgencySuccess #SalesMentoring #InsuranceAgentLife #InsuranceAgencyTips #InsuranceSalesStrategies #SalesTrainingForAgents #InsuranceSalesExcellence #BoostInsuranceSales #InsuranceAgentSuccess
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Improve Insurance Agency Sales Strategy with Sales Training
11/10/2025
Improve Insurance Agency Sales Strategy with Sales Training
🚀 Improve Your Insurance Agency Sales Strategy with Sales Training 🚀 Ready to boost your agency’s performance and close more deals? 💼 In this episode of the Ridiculously Amazing Insurance Agent Podcast, Stephen Harrington Dakota — the “diva of insurance” — shares proven strategies to transform your agency’s success through effective sales training. 🎯 Key Takeaways You’ll Learn: 📅 Onboarding That Works – Set clear checkpoints for new agents and build confidence from day one. 🗣 Mastering the Sales Process – Build rapport, uncover client pain points, and sell beyond price. 💪 Overcoming Objections – Develop conversations that win more clients and increase retention. 📜 Scripts & Role Play – Use scripts for structure and role-play to create a winning culture. 🔄 Cross-Selling for Growth – Spot opportunities like life insurance & umbrellas in every call. 👩💼 Coaching Managers – Lead with empathy, set goals, and track performance effectively. 📊 Tracking KPIs – Monitor key sales metrics to coach and celebrate wins. 🔁 Ongoing Training – Treat sales training as a habit, not a one-time event. ✨ Why It Matters: Sales training isn’t just about skills—it’s about building habits, using real-world tools, and giving your team permission to improve without striving for perfection. 📥 Free Resources: Download your Sales Training Checklist & Scripts at AgencyPerformancePartners.com 🎧 Listen now, take notes, and start transforming your agency’s sales results today! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #InsuranceSales #InsuranceAgents #SalesTraining #ImproveSales #InsuranceAgencyGrowth #InsuranceSalesTraining #InsuranceMarketing #InsuranceSuccess #SalesTips #SalesTrainingForAgents #InsuranceCoaching #InsuranceBusiness #InsuranceAgencySuccess #CloseMoreSales #InsuranceSalesProcess #GrowYourAgency #InsuranceAgentLife
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Insurance Agency Coaching Team at Agency Performance Partners
11/05/2025
Insurance Agency Coaching Team at Agency Performance Partners
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Meet the Insurance Agency Coaching Team at Agency Performance Partners Get ready to meet the powerhouse behind Agency Performance Partners — the A Team! 💪 In this episode, Kelly Donahue-Piro introduces Sarah, Latoya, and Gina, who join Stephen Harrington-Descoteaux and Kelly herself to form a team dedicated to helping independent insurance agencies perform at ridiculously amazing levels! 🚀 Each team member brings a unique background, deep industry knowledge, and a shared passion for helping agencies grow, get organized, and thrive. ✨ In this episode, you’ll discover: 👋 Meet the Coaches: Sarah – Virtual Development Trainer with 10+ years of experience helping agencies sharpen skills and streamline processes. Latoya – Agency Performance Partner with 25 years in insurance, focused on organization and getting teams on track. Gina – Coach and former agency manager with 16 years of experience helping teams grow and develop. Stephen & Kelly – Longtime APP leaders guiding agencies toward higher performance and accountability. 😤 Their Insurance Industry Pet Peeves: “We can’t meet on Mondays.” – Kelly Making coverage claims without proof. – Stephen Treating Friday as a non-work day. – Latoya “We don’t have time to train.” – Sarah 💖 What Brings Them Joy: “Aha” moments when clients finally get it – Gina Seeing organization bring happiness – Latoya Cameras ON and community building – Sarah Service teams selling confidently – Stephen Clients who start to love renewal reviews – Kelly 🎯 Favorite Topics to Train On: Accountability & performance standards – Kelly Clear processes and procedures – Latoya Insurance 101 for new hires – Sarah Coaching leaders to coach their teams – Gina Identifying future leaders – Stephen 🌟 Their Wishes for the Insurance Industry in 2026: Clients who understand their agency’s value – Latoya Tech adoption without losing the personal touch – Sarah More educational, less price-driven conversations – Gina Better documentation for efficiency – Stephen Agencies letting go of “dead weight” and embracing growth – Kelly 💬 This episode is packed with insights, laughs, and inspiration for every independent insurance agent who wants to grow, lead, and love what they do! 🎧 Watch or listen now and meet the team helping agencies perform ridiculously amazing! 👉 Subscribe Here 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgencyCoachingTeam #InsuranceTraining #InsuranceAgents #AgencyPerformancePartners #RidiculouslyAmazingAgentPodcast #InsuranceLeadership #InsuranceCoaching #InsuranceIndustry #KellyDonahuePiro #InsuranceAgencyGrowth #InsurancePerformance #IndependentInsuranceAgents
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Insurance Team Bonus Programs & Incentives to Boost Agent Performance
11/04/2025
Insurance Team Bonus Programs & Incentives to Boost Agent Performance
🎙️ Ridiculously Amazing Insurance Agent Podcast Episode: Insurance Team Bonus Programs & Incentives to Boost Agent Performance Independent agents, ready to spark new energy in your sales team? 🚀 In this episode, we explore creative, budget-friendly ways to motivate and reward your producers—far beyond the usual commissions and spiffs. ✨ What You’ll Learn: 💡 Four Score Strategy – Inspire agents to quote & bind 4 lines of coverage on every account. 📈 Closing Ratio Rewards – Bonuses for improving sales conversion and showing great lead stewardship. 📞 Activity-Based Motivation – Outbound calls, including 30-day “I Love You” calls to thank clients & ask for referrals. 🎯 Target Weak Spots – Encourage quoting with carriers your team might normally avoid. 🎁 Simple, Affordable Incentives – Gift cards, car detailing, nights out, or a little extra cash. These practical ideas help your team focus on the tasks that truly drive revenue—because when the reward is clear, performance follows. 🌟 👉 Listen now and bring fresh motivation to your agency! 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgents #InsuranceSales #InsuranceAgency #InsuranceMarketing #InsuranceGrowth #InsuranceTraining #InsuranceTeam #InsuranceIncentives #InsurancePodcast #InsuranceBusiness #InsuranceProducers #InsuranceSalesTips #InsuranceMotivation #SalesIncentives #SalesMotivation #TeamIncentives #AgencyGrowth #InsuranceLife #IndependentAgents #InsuranceLeadership
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Improve Insurance Agency Performance with Sales Training
11/03/2025
Improve Insurance Agency Performance with Sales Training
📈 Improve Insurance Agency Performance with Sales Training | Ridiculously Amazing Insurance Agent Podcast 🎙️ Ready to take your agency from just quoting to truly selling? 🚀 In this episode, Stephen Harrington breaks down how insurance sales training courses can transform your agency’s success—and why moving beyond a quoting process to a complete sales process will unlock massive growth. 💡 Here’s what you’ll learn: 🔍 The difference between a quoting process vs. a full sales process 📊 How to track key sales metrics that actually matter 💬 The right way to build rapport & handle objections 💵 Strategies to boost revenue per client (not just leads) 🤝 How to earn referrals with every sale 🛠️ Why ongoing training beats one-and-done sessions 🏆 Steps to get your team to buy-in & embrace change Stephen shares the proven strategies, mindset shifts, and follow-up systems top-performing agents use to close more deals, build trust, and create a better-quality book of business—without relying solely on agency-generated leads. 🎯 Whether you’re an independent insurance agent, agency owner, or sales leader, this episode will give you actionable tips to build confidence, sharpen your sales process, and scale sustainably. 🔥 Check Out Our Latest Blog: How Insurance Sales Training Courses Can Transform Your Agency’s Success 🎉 Get Your FREE Top Objection Killers: 🚀 Introducing our Revamp Agency Growth: 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgentSuccess #ImproveInsuranceAgencyPerformance #InsuranceSalesTraining #InsuranceAgentTips #InsuranceAgencyGrowth #InsuranceSalesSuccess #IndependentInsuranceAgent #InsuranceSalesProcess #InsuranceAgencySuccess #InsuranceTraining #InsuranceSalesTips #InsuranceAgencyCoaching #InsuranceSalesGrowth #InsuranceBusinessGrowth #InsuranceLeadership #InsuranceProducerSuccess #InsuranceMarketing #InsuranceClosingTips #InsuranceSalesCoaching #InsuranceAgentTraining
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Future of AI in Insurance Industry: 2026 Strategy Guide
10/28/2025
Future of AI in Insurance Industry: 2026 Strategy Guide
🚀 Future of AI in Insurance Industry: 2026 Strategy Guide 🎥 A new 3-minute episode of the Ridiculously Amazing Insurance Agent series is here! Join Stephen Harrington-Descoteaux, the diva of insurance, as he shares a bold vision for how independent insurance agencies can stop dabbling in AI and start leading with it in 2026. 💡 🔍 In this episode, you'll learn: 🤖 Why AI must be your agency’s teammate—not just a tool 📊 How to move from scattered AI tools to a unified strategy 🧠 The 3 key focus areas for AI in your agency: 💼 Client experience (triaging, 24/7 response, renewals) 🔎 Risk assessment (forecasting, coverage gap detection) ⚙️ Productivity & training (claims intake, automation) 🗺️ Stephen's Roadmap to AI Success: ✅ Audit your workflows for manual tasks 🤝 Pick smart, insurance-savvy tech partners 📚 Train your team to work with AI (not fear it) 📜 Create an AI ethics policy to build client trust 📈 Measure what matters: KPIs tied to revenue, service, and efficiency 🎯 “AI isn’t replacing agents—it’s reimagining how we deliver value.” – Stephen Harrington-Descoteaux 👉 Ready to shape your 2026 strategy? Watch now and take the first step toward a smarter, more strategic insurance agency. 🔥 Check Out Our Latest Blog: Step-by-Step 2026 Business Plan for an Insurance Agency Guide https://bit.ly/45J6c87 🎉 Get Your FREE Top Reports To Review Monthly In Your Agency 🚀 Introducing 2026 Annual Strategic Planing https://bit.ly/annualstrategicplanning 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance
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Insurance Agency Hiring Strategies: Top Trends for 2026 You Need to Know
10/27/2025
Insurance Agency Hiring Strategies: Top Trends for 2026 You Need to Know
🎙️ Ridiculously Amazing Insurance Agent Podcast 👥 Insurance Agency Hiring Strategies: Top Trends for 2026 You Need to Know Is your agency ready to attract and retain the best talent in 2026? 🚀 In this episode, we dive into the top hiring trends and strategies every independent insurance agency needs to succeed in today’s competitive market. From embracing flexibility to upskilling your team and hiring outside the industry, we cover actionable tips to help you build the team that will drive your growth in 2026 and beyond. ✅ What you’ll learn in this episode: 💻 Why tech-savvy talent is more important than ever 🏠 How hybrid & flexible work models attract top candidates 🔄 The value of cross-training and multi-skilled roles 🌱 How to hire & train people from outside the insurance industry 📈 Ways to close the talent gap through internships & upskilling 📒 How our 2026 Insurance Agency Strategic Planner can guide your hiring game plan 🎯 Stay ahead of the curve and position your agency for success with smarter, more strategic hiring! 👇 Grab your 2026 Insurance Agency Strategic Planner today and start building a team that drives your agency’s future. #InsuranceAgency #InsuranceHiringStrategies #InsuranceBusiness2026 #InsuranceAgencyGrowth #InsuranceRecruiting #InsuranceIndustryTrends #InsuranceAgencyTraining #IndependentInsuranceAgent #AgencyLeadership #AgencyPerformance #HiringTrends2026
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Plan for Success After Hard Market | Leave the Struggles Behind in 2026
10/21/2025
Plan for Success After Hard Market | Leave the Struggles Behind in 2026
📈 Plan for Success After Hard Market | Leave the Struggles Behind in 2026 🎧 Ridiculously Amazing Insurance Agent Podcast | Featuring Stephen Harrington-Descoteaux 🔥 After years of navigating the insurance hard market, it’s time to move forward with a clear, confident plan for 2026! In this episode, Stephen Harrington-Descoteaux shares how your agency can pivot from panic to performance and embrace what's next. 💡 What You’ll Learn in This Episode: ✅ The signs that the hard market is softening in key areas ✅ AI-driven underwriting & claims – why speed and tech matter more than ever ✅ Client expectations: empathy + self-service = the new standard ✅ Why bundling is making a comeback – and how it impacts retention ✅ Building culture that attracts and keeps top talent ✅ Proactive renewal strategies to stay ahead of the curve ✅ Turning producers and account managers into niche "mini-experts" ✅ Automation tips to save time and reduce burnout ✅ Data-driven decisions to grow smarter, not harder ✅ Leadership lessons that help you scale in 2026 and beyond 🎯 Whether you're a seasoned insurance pro or growing your book, this episode is packed with forward-focused strategies to help your agency thrive after the hard market. 👉 Don’t miss this roadmap to a stronger, smarter, and more scalable agency! 📩 Need help creating your success plan? Contact us — we’re here to support your growth journey. 👇 Drop your questions in the comments and let us know your top takeaway! #InsuranceStrategy2026 #HardMarketInsurance #IndependentAgents #InsuranceGrowth #InsuranceLeadership #RidiculouslyAmazing #InsurancePodcast
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Insurance Business AI Plan: How to Integrate AI Into Your 2026 Strategy
10/20/2025
Insurance Business AI Plan: How to Integrate AI Into Your 2026 Strategy
🎙️ Ridiculously Amazing Insurance Agent Podcast 🤖 Insurance Business AI Plan: How to Integrate AI Into Your 2026 Strategy The insurance landscape is evolving fast — is your agency ready to integrate AI into your 2026 strategic plan? 🚀 In this episode, we break down why AI isn’t just a trend, but a necessity for independent insurance agencies to thrive in the coming years. From improving customer experience to streamlining operations and mitigating risk, AI can transform your business — if you use it wisely and responsibly. 💡 ✅ Here’s what you’ll learn in this episode: 🤖 Why every agency needs an AI strategy for 2026 🧠 How to create an AI code of conduct for responsible use 📈 Ways AI boosts efficiency, retention, and profitability ✍️ Practical AI use cases in insurance: Polishing emails & scripts Generating marketing content Building prospecting lists Transcribing & analyzing calls Coaching & leadership support 👥 How to upskill your team & get their buy-in 🛡️ Avoiding risks: data privacy & compliance tips 🎯 Don’t wait for competitors to pass you by — start building your Insurance Business AI Plan today to stay ahead of the curve in 2026 and beyond! 👇 Grab your 2026 Strategic Planner and begin crafting your AI-powered future! #InsuranceAgency #AIInInsurance #InsuranceBusinessStrategies #InsuranceBusinessAIPlan #InsuranceMarketing #IndependentInsuranceAgent #InsuranceRetention #InsuranceSalesStrategy #InsuranceTechnology #InsuranceLeadership #InsuranceTraining #AgencyGrowth2026 #InsuranceFutureReady
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Winning Insurance Strategy for 2026: Your Roadmap to Business Success
10/14/2025
Winning Insurance Strategy for 2026: Your Roadmap to Business Success
🎙️ Ridiculously Amazing Insurance Agent Podcast 📌 Episode: Winning Insurance Strategy for 2026 – Your Roadmap to Business Success Ready to stop winging it and start winning it? 🏆 In this power-packed 3-minute episode, Stephen Harrington-Descoteaux breaks down the roadmap to building a successful insurance agency strategy in 2026. With a rapidly evolving market, changing rates, and rising client expectations, this roadmap is your guide to winning—smartly and strategically. ✅ Here’s what you’ll learn in this episode: 🚦 5 Key Stops on the Roadmap to Success: 🔹 Process is Power – Document everything: sales, service, renewals, claims – Create consistency and accountability in your agency 🔹 Build the Right Team – Hire for your culture and train for results – Set clear roles and expectations from day one 🔹 Accountability = Love – Weekly scorecards, daily huddles, and 1:1s – Create a team that knows the goals and wins together 🔹 Client Experience is King 👑 – Map your client journey and find “wow” moments – Shift from reactive fire drills to proactive service 🔹 Know Your Numbers – Use data like quote-to-bind ratio, retention, and revenue per employee – Go from spreadsheet chaos to data-driven clarity 📋 Quick Action Checklist: – Hold a strategic planning session – Set quarterly “rocks” – Meet weekly with your team – Celebrate wins 🎉 – Invest in training that works! 🎯 Want help building your winning plan for 2026? Reach out to Agency Performance Partners—we’re ready to help you succeed! 📲 Subscribe for more Ridiculously Amazing insights: https://www.youtube.com/@AgencyPerformancePartners 💬 Share your biggest takeaway in the comments—we’d love to hear your strategy for 2026! #WinningInsuranceStrategy #InsuranceBusiness2026 #InsuranceAgencyRoadmap #InsuranceAgencySuccess #IndependentInsuranceAgents #ClientExperienceIsKing #InsuranceTeamBuilding #InsuranceProcessImprovement #InsuranceDataMatters #AgencyPerformancePartners #InsurancePlanning2026 #StopWingingIt #InsuranceTraining #InsuranceLeadership #StrategicPlanningInsurance
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Top Insurance Business Strategies to Grow Your Agency in 2026
10/13/2025
Top Insurance Business Strategies to Grow Your Agency in 2026
🎙️ Ridiculously Amazing Insurance Agent Podcast 🔥 Top Insurance Business Strategies to Grow Your Agency in 2026 Ready to grow your insurance agency in 2026? 🚀 In this episode, we dive deep into proven business strategies that successful agencies are using right now to boost retention, increase new business, and develop winning teams! Whether you’re struggling with client cancellations, improving your sales process, or investing in your people, we’ve got practical examples and actionable tips to help you build a stronger, more profitable agency. ✨ What You’ll Learn: 🔄 How to improve client retention with 7 powerful strategies 📈 Marketing and sales process improvements that actually work 👥 Why investing in people development maximizes your agency’s growth 💡 Examples of proactive renewal calls that reduce complaints 🤖 Leveraging technology and CRM tools for better client management 🎯 Strategic hiring tips to build a high-performing team 📊 Using metrics and incentives to drive accountability and results 💼 Growth isn’t just about new business — it’s about building a sustainable, efficient agency that wins on every level. 👇 Don’t forget to download our FREE 2026 Strategic Planner PDF to start mapping your path to success! Subscribe now and turn your agency challenges into growth opportunities in 2026! #InsuranceAgency #InsuranceBusinessStrategies #AgencyGrowth2026 #InsuranceRetention #SalesStrategy #InsuranceMarketing #InsuranceHiring #IndependentInsuranceAgent #InsuranceSuccess #InsuranceTraining #InsuranceRenewals #AgencyLeadership
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Steps in Insurance Strategy: 2026 Business Plan Sample PDF for Agencies
10/07/2025
Steps in Insurance Strategy: 2026 Business Plan Sample PDF for Agencies
📌 Episode: Steps in Insurance Strategy: 2026 Business Plan Sample PDF for Agencies Are you ready to thrive in 2026 and beyond? 🚀 In this episode, Kelly Donahue-Piro unveils the brand-new 2026 Strategic Planner designed exclusively for independent insurance agencies! Whether you're planning for growth, retention, or market changes, this planner has the structure and tools to guide you to success. ✅ What you'll learn in this episode: 🔹 Focus on Your Best Clients: – Improve efficiency through first-call resolution – Educate clients on how to do business with your agency – Maximize time and value with targeted service 🔹 Secure Your Renewals: – Conduct proactive renewal reviews – Reduce remarketing while boosting cross-sales and referrals – Create a consistent, client-focused renewal process 🔹 Prepare for Market Shifts: – Address the increase in insurance shopping behavior – Define clear agency standards and expectations – Attract and retain ideal clients in a changing industry 🧠 Modern Tools for Modern Agencies: – Learn how to use AI responsibly with an AI Code of Conduct – Access your strategic planner in both print and digital formats – Watch accompanying training videos for guided implementation 📄 Download the FREE 2026 Business Plan Sample PDF and start planning with clarity, confidence, and strategy! 📲 Subscribe for more Ridiculously Amazing insights: https://www.youtube.com/@AgencyPerformancePartners 💬 Drop your thoughts or questions in the comments – we’d love to hear how your agency is planning for 2026! 🔥 Check Out Our Latest Blog: Step-by-Step 2026 Business Plan for an Insurance Agency Guide https://bit.ly/45J6c87 🎉 Get Your FREE Top Reports To Review Monthly In Your Agency 🚀 Introducing 2026 Annual Strategic Planing https://bit.ly/annualstrategicplanning 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgencyStrategy #InsuranceBusinessPlan2026 #StepsInInsuranceStrategy #IndependentInsuranceAgents #InsuranceAgencyPlanner #InsuranceRetention #InsuranceRenewals #InsuranceMarketingPlan #InsuranceGrowthStrategy #AgencyPerformancePartners #AIForInsurance #InsurancePlanningTools #InsuranceAgencySuccess #BusinessPlanPDF #InsuranceAgencyTips #RidiculouslyAmazingAgents
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Insurance Agency Robust Plan: Navigate 2026 with Confidence
10/06/2025
Insurance Agency Robust Plan: Navigate 2026 with Confidence
🎙️ Ridiculously Amazing Insurance Agent Podcast 🚀 Insurance Agency Robust Plan: Navigate 2026 with Confidence Are you ready to tackle 2026 with a robust strategic plan for your insurance agency? 📝 The industry is evolving fast — and the agencies that plan ahead will win! In this episode, we break down how to build and execute a solid strategy to help your agency thrive next year and beyond. 🌟 ✅ What you’ll learn in this episode: 📞 How to drive efficiency through First Call Resolution 🔄 Why proactive renewal reviews boost retention 💼 How to build a true sales process (not just quotes!) 🤝 Tips for client management and setting clear boundaries 🤖 Embracing AI, technology, and virtual assistants wisely 👥 Building accountability and training your team for success 📊 Why now is the time for strategic hiring and a tech audit 🎯 Don’t let 2026 catch you off guard — with the right strategy, your agency can grow stronger, improve retention, and outshine competitors! 👇 Download our Strategic Planner PDF or order the printed version to follow along and implement your plan today! 📌 Subscribe, listen, and start building your robust insurance agency plan now! #InsuranceAgency #InsuranceStrategy #AgencyGrowth #FirstCallResolution #Retention #SalesProcess #VirtualAssistants #InsuranceMarketing #RidiculouslyAmazingAgent
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Contingency Planning for Insurance – Strategic Agency Succession Tips
09/30/2025
Contingency Planning for Insurance – Strategic Agency Succession Tips
🎙️ Ridiculously Amazing Insurance Agent Podcast 📌 Episode: Contingency Planning for Insurance – Strategic Agency Succession Tips Is your insurance agency prepared for the unexpected? 😬 In this episode, Kelly Donahue-Piro shares why contingency and perpetuation planning is critical for long-term agency success. Many agencies operate without a “Plan B,” leaving them vulnerable in times of crisis or transition. Don’t let that be your agency! ✅ What you'll learn in this episode: 🔹 Emergency Perpetuation: – What happens if an agency owner becomes disabled or passes away – Why key person insurance, agency valuation, and buy-sell agreements matter – How to protect your agency and your family with the right legal and financial tools 🔹 Structured Perpetuation: – Planning for retirement with intention, not guesswork – Options for selling your agency (private equity, family, internal leaders) – The value of staging your exit and getting a valuation every 3–5 years 💡 Kelly emphasizes that a well-structured perpetuation plan can increase your agency’s value and ensure a smoother transition—no matter the circumstance. 🎯 If your agency doesn’t have a plan, it could be your biggest weakness. Get the insights and referrals you need to start building a smart strategy today! 📲 Subscribe for more Ridiculously Amazing tips: https://www.youtube.com/@AgencyPerformancePartners 💬 Have questions or need help planning your succession? Drop a comment or connect with us—we’re here to help! 🔥 Check Out Our Latest Blog: Step-by-Step 2026 Business Plan for an Insurance Agency Guide https://bit.ly/45J6c87 🎉 Get Your FREE Top Reports To Review Monthly In Your Agency 🚀 Introducing 2026 Annual Strategic Planing https://bit.ly/annualstrategicplanning 📈 Ready to Take Your Agency to the Next Level? Book a Meeting with Agency Performance Partners for Tailored Strategies That Drive Real Success. Schedule Your Consultation Today! Book Now https://bit.ly/meetwithAPP 🤝 We’re Agency Performance Partners; APP is your insurance agency’s best friend when it comes to training, strategies, brutal truth & tough love that'll grow your agency with hugs & high fives along the way….just like a BFF. LEARN MORE: https://bit.ly/APP-Website #insuranceconsultant #insurancetraining #insuranceleadership #insuranceagencyowner #insurancesalestraining #runninganinsuranceagency #insurancesales #timemanagement #insuranceagencytraining #insurancerenewals #insurancerenewalreviews #insuranceretention #InsurancePodcast #HardMarketInsights #RidiculouslyAmazingInsurance #InsuranceAgencySuccession #ContingencyPlanning #AgencyPerpetuation #InsuranceBusinessTips #IndependentInsuranceAgents #InsuranceAgencyGrowth #RidiculouslyAmazingAgents
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2026 Success Plan for Insurance Agents
09/29/2025
2026 Success Plan for Insurance Agents
🎙️ How to Write an Insurance Agency Business Plan: Plan for Success in 2026 ✍️📈 Are you ready to set your insurance agency up for ridiculously amazing success in 2026? 🚀 In this episode of the Ridiculously Amazing Insurance Agent Podcast, we break down exactly how to write a business plan for your agency — step by step — so you can lead your team with clarity, purpose, and confidence. 💡 Feeling overwhelmed by all the ideas swirling around? 💡 Not sure where to start with your planning? 💡 Wondering how to align your team and get everyone on board? We’ve got you covered! 🙌 In this episode, you’ll learn: ✅ Why business planning is critical for independent agencies ✅ The cost of doing nothing (and how to avoid it!) ✅ 5 proven steps to build your 2026 plan, including: 🔍 Analyzing your agency & team honestly 📝 Crafting clear goals and priorities 🛠️ Mapping out the resources & strategies to win 🎉 Rolling out your plan and earning team buy-in 📊 Keeping your plan on track with accountability & follow-through ✅ How to avoid common planning mistakes ✅ Fun, creative ways to engage your team in the process ✨ Whether you’re running an emerging agency with under 10 people or leading a larger, more established team, this episode will give you the tools and mindset you need to start 2026 strong — and stay strong all year long. 🎯 Don’t let another year pass you by without a plan. Take control of your agency’s future, align your team, and unlock your growth potential! 👇 Grab our revamped 2026 Strategic Planner here: 📒 [Link to planner] 💬 What’s YOUR #1 goal for 2026? Drop it in the comments below — we’d love to hear from you! #InsuranceAgency #BusinessPlan #InsuranceAgents #StrategicPlanning #IndependentAgents #AgencyGrowth #RidiculouslyAmazing #InsuranceSuccess
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