The Legendary Leaders Podcast

Welcome to the Legendary Leaders Podcast! This show aims to inspire you to start living your best life! My podcast guests will be sharing their own personal paths to success, the moments when they hit a wall that turned into their biggest breaking point, and we will be sharing some top tips on how to proactively create some exciting changes in your professional and personal life. Our guests, who are all leaders in their own rights, will be talking about how they started their journey, what inspired and motivated them, along with the challenges they had to overcome in order to get to where they are now, having achieved a more content and liberated life. All episodes will cover an array of topics from the importance of self-care and mindset, through to bravery and authenticity, and the importance of building communities and support networks. I have interviewed leaders who have all taken varied and interesting paths, from content creators, journalists through to designers, coaches, musicians as well as actors, business mentors, speakers and many, many more. They all faced tough challenges which served as motivation to live their best lives yet! Please enjoy listening to this series of podcasts as much as I have done creating them, and I really hope you take away lots to inspire, encourage and motivate you on your journey to becoming a Legendary Leader.

Nyree Ambarchian – Rewriting the Rules of Work 05/26/2025

Nyree Ambarchian – Rewriting the Rules of Work What if the working world wasn’t designed for you, and following the rules held you back from the leadership and life you actually want? In this episode of Legendary Leaders, Cathleen welcomes Nyree Ambarchian, co-founder of purpose-led communications agency Jack & Grace, for a bold and honest conversation about ditching outdated workplace norms and rewriting the “rules” of work. Nyree shares her journey from diligently following the rules to challenging and rewriting them, both in her own career and in building her business. This episode is a must-listen for anyone ready to question inherited workplace “rules,” embrace authentic leadership, and create environments where people and planet can thrive. Episode Timeline: 01:35 What might happen if we stopped following outdated workplace rules and started making work fit us instead? 07:56 Launching her purpose-led communications agency during the lockdowns leveled the playing field 10:44 Motherhood led Nyree to reevaluate workplace norms 13:29 Personal challenges with miscarriage and infertility 18:09 Support for miscarriage should never be a one-size-fits-all policy 25:02 Jack & Grace founded as an experiment to challenge industry norms 27:33 Why unlimited holidays didn't work at Jack & Grace 29:24 Salary transparency is a powerful tool for reducing inequality 37:20 All jobs at Jack & Grace are offered part-time as standard 49:50 Measuring success not just by profit, but also people and planet Key Takeaways: Most workplace “rules” weren’t designed for the modern workforce and often exclude, rather than empower people. Open conversation about real-life challenges like miscarriage and menopause can transform organisational culture and support. Experiments in flexibility, salary transparency, and inclusive hiring aren’t just “nice” they drive retention, talent attraction, and genuine well-being. Measuring success by profit alone ignores the vital health of people and the planet - embrace the triple bottom line. ABOUT Nyree Ambarchian: Nyree Ambarchian is a Co-Founder of Jack & Grace, a purpose-driven communications agency. On a mission to use comms as a force for good, Jack & Grace is a B Corp and only works with organisations that value people, planet, and profit equally. Nyree has twenty years experience in communications, specialising in behaviour change campaigns, delivering work for the likes of Riverford, the Duke of Edinburgh's Awards, and Defra. Having obediently followed the ‘rules’ of work all her career, in 2018, Nyree became a mum. Finding herself no longer able to stick to ‘the rules’, the burn of failure hit hard. Until she realised the problem wasn’t her, it was the rules. That marked the start of her journey to rewrite the rules of work, so they work for more people. Connect with Nyree : LinkedIn: Instagram: Website: Connect:   Find | Cathleen O’Sullivan Business: Email: LinkedIn: Instagram: FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/36654980

Kelly Swingler – Burnout Isn’t a Badge of Honour 05/13/2025

Kelly Swingler – Burnout Isn’t a Badge of Honour What if burnout wasn’t a personal failure, but a sign that something bigger at the system level needs to change? In this episode of Legendary Leaders, host Cathleen O’Sullivan sits down with Kelly Swingler, the renowned “burnoutologist” and founder of the Burnout Academy, to uncover the truth behind today’s burnout epidemic. With candour and compassion, Kelly challenges the norms that glorify stress and exhaustion, exploring why real burnout is so much more than long hours. It’s about broken systems, shame, and outdated definitions of success. Together, Cathleen and Kelly dive into the emotional realities of burnout, breaking down stigma and sharing personal stories of their own experiences. You’ll discover why leaders are often the first to “burn the brightest and break first,” and how shifting our focus from individual fixes to systemic change is the real path to sustainable well-being at work. Filled with vulnerability, laughter, and bold truths, this episode offers both insight and a call-to-action: it’s time to stop treating burnout as a weakness and start building workplaces and lives where well-being isn’t just an afterthought. Episode Timeline: 03:27 Introducing Kelly Swinger, the "burnoutologist". 07:29 Burnout is the debilitating result of chronic stress 14:10 Leaders often misinterpret feeling overwhelmed or struggling as incompetence 19:47 Burnout is a global issue often caused by toxic workplaces 25:48 Living an unhealthy lifestyle can't be offset by minimal healthy activities 32:48 Many avoid discussing mental health as workplace stress rises 33:45 Burnout is often masked by other conditions due to stigma 56:27 Workplace freedom and creativity could reduce toxicity 01:07:35 Stressed leaders repeat outdated patterns 01:13:08 Leaders should focus on self-awareness and personal values over profits 01:20:20 Self-care routines can't cure burnout without genuine presence 01:24:49 Self-awareness and inner work are ongoing, challenging but rewarding. Key Takeaways: Burnout is not just chronic stress or exhaustion, it’s falling off the edge of your stress scale into a place that affects your whole life. Leaders and organisations must move beyond surface-level “well-being” fixes and tackle the root causes of systemic burnout. You can’t “self-care” your way out of burnout, lasting transformation requires stopping, reflecting, and doing the deep inner work. ABOUT Kelly Swingler Kelly is the Burnoutologist, empowering Leaders to Banish Burnout in the changing world of work for themselves and their people. She leads the world’s number one Burnout Academy, training in Burnout Awareness. Known for being a rebel and a rule-breaker, Kelly has been ripping up the rulebook since 2002 after realising that the way we are working isn't working, and how we are taught to define success is outdated. Today, Kelly educates leaders, Coaches HR and managers from companies around the world on how to recognise, prevent and recover from Burnout. Connect with Kelly: The Burnout Academy: Book: Social Media Links: LinkedIn: Instagram: YouTube: Connect:   Find | Cathleen O’Sullivan Business: Email: LinkedIn: Instagram: FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/36530340

Nick Peel - Human-First Leadership 04/29/2025

Nick Peel - Human-First Leadership What if your greatest legacy isn’t what you build, but who you build with along the way? In this episode of Legendary Leaders, your host, Cathleen O’Sullivan, invites you into a candid conversation with Nick Peel, a leader whose career spans some of the world’s most ambitious projects, from Arsenal Football Club to the cutting-edge NEOM "Line" project in Saudi Arabia. You’ll hear how Nick’s human-first approach to leadership has empowered teams to thrive under pressure, transcending titles and status in favour of authenticity, humility, and genuine impact. Together, they explore why self-awareness, openness to failure, and the courage to lead with empathy are at the heart of truly legendary leadership. Tune in to discover how embracing your humanity and building others up may just be the most powerful legacy you leave behind. Episode Timeline: 00:00 Introduction 11:51 Embracing innovation and tackling ambitious projects 15:48 The importance of authenticity and being human in leadership 20:16 Learning from failure and the power of reflection 32:06 Building a strong, supportive family while leading global projects 38:09 Leading high-performing teams through empowerment and simplicity 44:22 The origins of NEOM’s The Line: bold ideas and collaboration 52:03 Leading diverse teams and unlocking innovation through trust 57:31 Supporting women’s leadership for future generations Key Takeaways: Nick shares stories of nurturing talent and pride in seeing former colleagues grow, highlighting the importance of building others up on your leadership journey. Nick discusses the value of showing up authentically, empowering diverse teams, and leading with humility, whether in the high-pressure corporate world or ambitious projects like NEOM’s "The Line". Nick’s career, shaped more by "default than design," showcases how adaptability, curiosity, and learning steer personal and professional growth. He talks of the importance of reflection, being open to new ideas and leveraging lessons from both success and failure. ABOUT Nick Peel Nick has over 30 years of senior commercial and operational leadership expertise under his belt with esteemed organisations like Arsenal FC, LandSec, Battersea Power Station, McArthur Glen Designer Outlets, and Morrison Supermarkets. He has also held Non-Exec roles with a number of entities, including UCI World Cycling Championships, Streetwork charity, and . His career spans retail, hospitality, property / real estate and sports, which he confesses is more by default than by design. Nick is currently Director of Operational Readiness for THE LINE, the futuristic city under development at NEOM in Saudi Arabia. He specializes in building high performance teams, creating go to market strategies, building the new, and fixing the broken. He prides himself on a ‘ human first ‘ leadership style, and is motivated by change, learning, travel, and in particular his family and children. Connect with Nicholas: LinkedIn: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: Instagram: FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/36304815

Clare Freshwater-Turner & Annabelle Richards - The Power of Job Sharing 04/15/2025

Clare Freshwater-Turner & Annabelle Richards - The Power of Job Sharing Is leadership about going it alone, or could sharing the load lead to even greater success? In this episode of Legendary Leaders, host Cathleen O'Sullivan welcomes the dynamic duo Clare Freshwater-Turner and Annabelle Richards to explore how job sharing could be the key to enhanced leadership and personal fulfilment. Clare and Annabelle, senior managers in sustainable business at Lloyds Banking Group, have mastered the art of job sharing, proving that two heads can indeed be better than one. Join us to learn about the unique partnership they’ve built over nine years, sharing insights into how combining different strengths and perspectives leads to superior outcomes. Tune in for a conversation that challenges conventional leadership norms and offers a refreshing perspective on ambition and success. Episode Timeline: 00:00 Introduction 08:41 Supporting each other and managing priorities 17:49 The benefits of two coaches for a team 24:10 How to play to each other's strengths 32:07 Why creating a work-life balance is so important 47:42 Communication practises for effective teamwork 56:39 Flexible working enhances productivity and satisfaction Key Takeaways: Clare and Annabelle highlight how their contrasting personalities and skills enhance decision-making and problem-solving. They emphasise that two heads can indeed be better than one, providing richer ideas and solutions, which in turn benefits the entire team and organisation. The conversation addresses common misconceptions about job sharing, such as it being more work for managers or only suitable for certain roles. Clare and Annabelle debunk these myths by sharing their experience of managing each other’s development and workload, easing the burden on their line manager. On a personal level, job sharing has allowed Clare and Annabelle to maintain a healthy work-life balance. They can pursue personal interests and family commitments while still having fulfilling careers. ABOUT Clare Freshwater-Turner & Annabelle Richards Annabelle and Clare are a jobshare and senior managers in Sustainable Business at Lloyds Banking Group, working in the Nature team. They have been with Lloyds Banking Group for many years, working in a wide variety of roles in the Finance and Sustainability functions. These included leading teams, culture change and developing manager training programs. They joined the Group Sustainable Business Team in 2022 supporting Dr. Rebecca Heaton in setting up the team. After they both completed the CISL course with a distinction, they transferred to the nature senior manager role. Within the Nature team, their primary focus is to integrate nature into decision-making and developing training to meet business unit requirements. Connect with Annabelle & Clare: Website: LinkedIn: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: Instagram: FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/36063840

Rachel McGill - Exploring Resilient Leadership 04/01/2025

Rachel McGill - Exploring Resilient Leadership Are you merely enduring tough times, or are you truly thriving through them? In this episode of Legendary Leaders, army veteran and leadership expert Rachel McGill joins Cathleen to explore the nuanced art of resilience. Rachel unveils the clear difference between merely bouncing back and proactively moving forward. She shares her journey, from breaking a world record to creating Resilient Leaders Elements, a framework designed to help leaders like you build genuine resilience. Discover why true resilience is not about muscling through challenges but about adapting, making better decisions under pressure, and balancing control with adaptability. Tune in for a conversation that will inspire you to transform challenges into opportunities and rethink the way you lead during challenging times. Episode Timeline: 00:00 Introduction 05:40 How to best structure your day and maximise energy 12:17 Building and developing resilient leadership skill 20:26 Why inclusion is a fundamental need 34:04 Turning crisis into opportunity 41:10 Visualising desired outcomes helps build resilience 51:12 Foreseeing crises, staying informed and being prepared 01:08:51 Authentic leadership and emotional intelligence 01:15:32 True diversity requires different perspectives and experiences Key Takeaways: Rachel explains that resilience isn't about simply toughing it out through difficult times. She explains how having a bias for achievement and a positive intention can provide clarity and direction even during uncertainty. Cathleen and Rachel discuss the importance of creating a culture where everyone feels included and empowered to lead. This involves sharing control, encouraging openness, and fostering an environment of trust and accountability. Rachel shares stories of experience in the army and in business, emphasising the need for leaders to be adaptable and aware of their environments. During times of crisis or change, the ability to reassess and invite diverse perspectives becomes crucial. ABOUT Rachel McGill Having served as an army officer, Rachel McGill has 30 years’’ leadership development experience and specialises in the development of resilience in leaders and the tools they need to succeed. As co-founder of Resilient Leaders Elements with her colleague Dr Jeremy Mead, her ambition is to make world-class resilient leadership development available to all. Rachel has designed and facilitated hundreds of courses for thousands of people and leads on ensuring pragmatic approaches to leadership development. Connect with Rachel McGill: Website: X: Facebook: Instagram: LinkedIn: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/35933140

Keisha Hickson - Living Fully and Moving Beyond Fear 03/18/2025

Keisha Hickson - Living Fully and Moving Beyond Fear What if you stopped waiting for the right time and started living fully right now? In this episode of Legendary Leaders, Cathleen O'Sullivan welcomes the inspiring Keisha Hickson, a transformative thought leader and resilience advocate. Diagnosed with a rare incurable cancer multiple myeloma at a young age. Keisha's story isn't just about survival; it's about thriving and leaving a legacy on her own terms. She explores her experiences of overcoming fears and embracing authenticity daily, all while battling a rare incurable disease. Keisha also shares her insights on ‘daring to change’ and how to make bold changes and decisions. Tune in for a conversation that will challenge you to start living now and inspire you to create your own legendary legacy, one step at a time. Episode Timeline: 00:00 Introduction 08:22 Keisha's life-changing cancer diagnosis 18:00 Normalising diverse paths to impact by addressing struggles 26:19 How to support employees with invisible disabilities 38:08 Discovering your "Why" is crucial in defining your legacy 50:57 Celebrate milestones, embrace resilience, and pursue true passions 57:57 Being a proactive advocate for healthcare Key Takeaways: Keisha emphasises the importance of determination, action, resiliency, and execution through her concept of "Dare to Change." She explains how she moved from a place of complacency to making bold changes and decisions. Keisha shares the challenges of living with an invisible disability, such as her ongoing battle with multiple myeloma. She explains how she manages her condition while maintaining her daily activities and endeavours. Cathleen and Keish talk about leaving a legacy that is not defined solely by financial success but rather by the impact on our community, loved ones, and personal fulfilment. ABOUT Keisha Hickson Keisha Hickson is a professional speaker, transformative thought leader, and passionate advocate for resilience, transformation, and women’s empowerment. Her personal journey, marked by a diagnosis of multiple myeloma and a challenging prognosis, has fueled her pursuit of a limitless legacy. This concept, which she passionately advocates, is about living life on your own terms, creating a narrative that leaves a lasting and meaningful impact beyond conventional boundaries. Keisha brings 25 years of experience in the financial industry to the table, including roles up to Vice President & Senior Branch Manager in Wealth Management. She has successfully owned and operated multiple businesses, demonstrating her diverse interests and business savvy. Her ventures include a children’s salon, a wellness brand, and a luxury gifting business, each flourishing under her leadership with collective revenues in the seven-figure range. Connect with Keisha Hickson: Instagram: LinkedIn: Email: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/35721170

Nancy Ho - Overcoming the Professional Paradox 03/04/2025

Nancy Ho - Overcoming the Professional Paradox Are you still chasing the wrong kind of success? In this episode of Legendary Leaders, Nancy Ho joins host Cathleen O'Sullivan to discuss the hidden struggles of high-performing professionals and the paradox of success. Nancy shares how defining success externally can lead to a void of stress and unfulfillment. She talks about turning pain into gain, redefining what you truly want, and the importance of being authentic rather than conforming to societal pressures. Discover how your thoughts shape your reality and the power of self-reflection in transforming your life. Tune in for a conversation that invites you to redefine success on your own terms and move towards a life filled with genuine satisfaction and freedom. Episode Timeline: 00:00 Introduction 08:40 Choosing what you want over what you need 17:22 The difference between authentic self-care and social pressure 27:37 Addressing your needs genuinely and fostering long-term relationships 36:32 Gradually changing bad habits to good ones with ongoing support and strategy adjustments 44:28 Success comes from the inside so focus on inner fulfilment 50:05 Living in the past and having a fear of judgment 01:01:01 Wake up calls from life Key Takeaways: Nancy emphasises the importance of self-reflection to understand your own habits and tendencies. Being aware of the pain points and reflecting on them helps to make necessary changes. Nancy explains that recognising the authentic pain (what one truly wishes to avoid) and the real gain (the genuine pleasure and outcome desired) can lead to more motivated and effective action. Cathleen and Nancy discuss how true motivation and contentment come from internal desires rather than external validation. Nancy highlights the importance of doing things for yourself rather than seeking approval from others. ABOUT Nancy Ho Introducing Nancy Ho, a distinguished Life Strategist, Clarity Messenger, and state-of-mind specialist with over 26 years of experience guiding individuals toward holistic success. Throughout her illustrious career, Nancy has empowered over 10,000 clients, including C-Suite executives, mid-level managers, and business owners, to navigate the intricate balance between professional achievement and personal fulfillment. As an internationally-recognized thought leader on "The Professional Paradox," Nancy brings a unique perspective to the podcasting world. With a focus on helping high-performing professionals transcend the silent weight of success, Nancy's insights offer valuable guidance for listeners seeking harmony in their professional and personal lives. Nancy's expertise lies in addressing the disconnect between external success and inner fulfillment. Her comprehensive approach includes personalized executive coaching, strategic planning, and confidential support tailored to the unique needs of each client. Connect with Nancy Ho: Website: LinkedIn: Instagram: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/35509980

Dr. Rana Al-Falaki - Leadership Beyond Perfectionism 02/18/2025

Dr. Rana Al-Falaki - Leadership Beyond Perfectionism Are you living to work, or working to live? In this episode of Legendary Leaders, Dr. Rana Al-Falaki joins host Cathleen O'Sullivan to share her incredible journey from being a successful but stressed professional to finding true joy and authenticity. She opens up about overcoming trauma, breaking through unhealthy patterns, and discovering genuine self-love - all while building a thriving career helping others find balance and fulfilment. Dr. Al-Falaki explains the critical difference between "being" versus "doing". She reveals how understanding your unique stress response can transform your resilience, and offers you strategies for creating sustainable success without burnout. Tune for a conversation that will help you shift from external validation to internal peace while still performing at your highest level. Episode Timeline: 00:00 Introduction 11:19 Accessing your intuition when you're truly busy 16:21 Overcoming fears with holographic thinking 25:14 The benefits of living with authenticity 35:23 Defining human energy: what does it mean? 46:19 Living with a false mask and learning how to trust 51:32 Dr. Al-Falaki's life-altering diagnosis transformational journey 01:13:10 Empowerment through self-reflection 01:20:07 Navigating menopause and personal growth Key Takeaways: Dr. Al-Falaki emphasises the importance of creating silence in your life to access intuition. During busy and hectic times, prioritising silence helps in making more conscious and effective decisions. Both Cathleen and Dr. Al-Falaki discuss how the definition of success evolves over time. In their experiences, it shifted from external validations and material achievements to internal peace, joy, and self-love. The conversation touches on how trust and empathy are foundational for effective leadership and creating a high-performing team. Vulnerability is about expressing true needs and emotions, which fosters a healthy, open, and supportive work environment. ABOUT Dr. Rana Al-Falaki Dr Rana Al-Falaki openly talks about her past life struggles and traumas and is passionate about making an impact on every person she meets. She claims this as her purpose and gives meaning to all events in her life. She describes her first 40 years of life as OUTWARDLY SUCCESSFUL BUT INWARDLY STRESSFUL. Having perfected how to reach a state of flow where everything happens - laser focus, high productivity, financial wealth, powerful leadership, loving relationships, high energy, motivation, feeling at ease, in peace, joyful and present - she works with professionals and teams to do the same, be that through coaching, speaking or training. Connect with Dr. Al-Falaki: Website: https://nail-it.uk/ LinkedIn: https://www.linkedin.com/in/dr-rana/ Facebook: https://www.facebook.com/rana.alfalaki Instagram: https://www.instagram.com/nailit_drrana Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/35311275

Thomas Voigt - Leadership Lessons in Customer Engagement and Growth 02/11/2025

Thomas Voigt - Leadership Lessons in Customer Engagement and Growth Are you ready to transform your approach to customer success and discover how aligning your leadership with customer needs can drive sustainable growth? In this captivating conversation on Legendary Leaders, Cathleen O'Sullivan sits down with Thomas Voigt, founder of TV Consulting and the Customer Success Academy. Thomas shares his remarkable journey from corporate leadership to entrepreneurship. Tune in for an episode filled with inspirational insights and practical strategies for driving success and growth. Episode Timeline: 07:50 Struggled with solopreneurship, returned to employment at GWI for five years. 13:50 Learning from discomfort enhances leadership and personal growth. 16:15 I questioned what truly sparked joy beyond societal expectations of success. 27:37 Career ambitions thwarted by poor job market; led to self-reflection and acceptance. 33:55 Embraced entrepreneurship for freedom, launched TV consulting and Customer Success Academy. 48:58 Practicing daily routines like breathing exercises helps manage stress and maintain wellness. 53:28 Leverage fear and joy to drive ambition on LinkedIn by consistently engaging and adding value, fueled by a love for routine and exploration. 56:03 Embrace life's challenges, prioritise values over achievements. 01:10:23 Outsourcing customer success can work if teams are properly onboarded. 01:11:34 AI enhances customer success by streamlining admin tasks and enabling efficient outsourcing, with AI Copilots improving work processes. Key Takeaways: The power of understanding and accepting your inner critic (whom Thomas named "TED") rather than trying to silence it completely How implementing a human-first approach to customer success can transform business relationships and drive sustainable growth Practical insights on integrating AI and technology in customer success while maintaining the human element ABOUT Thomas Voigt. Hey there, I am Thomas! I'm passionate about helping scale up businesses and unravel the mysteries of creating the perfect product/market fit. My adventure kicked off in advertising in Germany, where I honed my skills and guided media companies and advertisers in decoding consumer insights. I helped build new TV channels targeting high-value viewers, generating 8-digit revenue in their first years. In 2011, I moved to London to help Discovery Inc. understand its global audiences, set up intelligence tools, and build its digital businesses. After this, I took a sharp turn and dove into growing revenue for scale-up companies, scoring 140% net retention and building Customer Success teams that generated 8 digits in annual recurring revenue. Fast-forward to today, I'm a revenue leader and consultant, steering companies into their customers' loving arms and fine-tuning their revenue engines for sustainable growth. Connect with Thomas: Website: www.tvconsulting.net Social Media Links: LinkedIn: https://www.linkedin.com/in/thomas-voigt/ Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/35218760

Graham Wilson - Leading Through Change 02/04/2025

Graham Wilson - Leading Through Change Have you ever wondered what it takes to lead effectively in an uncertain, ever-changing world? Your host Cathleen O'Sullivan sits down with Graham Wilson, a distinguished leadership expert and author of Wabi Zugi: The Art of Resilience for Everyday Warriors. Together they uncover the essential strategies and ideas that will help you thrive as a leader in complex environments. Learn why embracing uncertainty and fostering a culture of experimentation is vital for modern leadership. Let's explore how moving beyond traditional management can empower your teams and spur innovation. We'll be rethinking performance management to create a more empowered, innovative workplace. As you listen, consider reflecting on your own leadership practices. Are they helping your team to adapt and thrive, or are they holding them back? Tune in and get ready to transform your approach to leadership! Episode Timeline: 07:22 Authentic and context-driven leadership skills 18:03 Challenging traditional education norms 22:28 Military Training vs. Corporate Standards 28:40 How values guide behaviours 40:06 Success doesn't require a degree, it requires work 43:25 Dedating research-based leadership in an ever-changing world 59:06 Focus on simplifying work by guiding essential skills and daily actions 01:11:57 Why authenticity and individuality drive success 01:24:22 Empowering and motivating teams Key Takeaways: Embracing Uncertainty in Leadership: Graham emphasises the importance of leading without having all the answers. Embracing uncertainty and fostering a culture of experimentation is essential for leaders navigating today's unpredictable environments. Moving Beyond Traditional Management: Traditional micromanagement and rigid structures stifle innovation. Graham explains that leaders need to empower their teams by focusing on inclusivity and collaboration rather than controlling every detail. Rethinking Performance Management: Graham highlights that many organisations are over-managed and under-led, and he advocates for focusing on what truly adds value to the customer and the business. ABOUT Graham Wilson Driven by the conviction that today’s turbulent business landscape demands extraordinary leadership, Graham Wilson crafts bespoke programs that empower leaders to achieve unparalleled results from both themselves and their teams and drive profound organizational change. At the heart of Graham's approach lies a deep understanding of the evolving nature of leadership in the modern world. By decoding the essence of effective leadership and championing a paradigm shift away from 'over-management', Graham equips leaders with the tools and mindset necessary to navigate complexity with confidence. Graham's passion for peak performance was cultivated during his military service and global corporate career and culminated in the founding of SuccessfactoryTM. Connect with Graham: Website: Facebook: LinkedIn: Buy his book: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/35107995

Dr. Michelle Prince - How to Build an Encore Career 01/28/2025

Dr. Michelle Prince - How to Build an Encore Career Join us to discover how to build a fulfilling encore career with purpose and adaptability. Cathleen is joined by Dr. Michelle Prince, a global leadership coach, human capital consultant, and author of "Creating Your Encore Career." Dr. Prince and Cathleen uncover the unique challenges and opportunities of navigating family-owned businesses, challenging generational stereotypes, and redefining retirement. You'll hear about the emotional aspects of career transitions, the necessity of personal branding, and the dual responsibility between job seekers and employers in overcoming biases. Whether you're considering an encore career or looking to challenge biases in hiring practices, this episode is full of advice to help you create purpose and impact, regardless of age. So, tune in, and let's make your next chapter legendary! Episode Timeline: 01:02 Why creating purpose beyond retirement is crucial. 09:29 Dr. Prince helps leaders excel and coaching encore careers. 23:06 How to challenge stereotypes and practice self-discovery. 27:21 What does a fulfilling encore career look like? 37:59 Emotional well-being after career transitions. 49:45 Exploring your identity, beliefs, opportunities, and open doors. 59:54 How can work boost emotional and physical health? 01:08:57 Curiosity and questioning foster lifelong learning. 01:17:55 Surround yourself with uplifting, influential people. Key Takeaways: Challenging Generational and Age-related Biases: Cathleen and Dr. Prince discuss biases related to age and career transitions, highlighting the importance of curiosity and open-mindedness. Demonstrating personal strengths, adaptability, and willingness to acquire new skills is important. Redefining Retirement and Exploring Encore Careers: With increased lifespans, there is a pressing need to rethink retirement. Dr. Michel Prince emphasises the significance of planning an encore career that balances purpose and income, encouraging activities such as mentoring, freelancing, and volunteer work for personal fulfillment. Embracing Continuous Learning and Adaptability: Dr. Prince highlights the role of curiosity in her career, particularly within human resources. Her journey to obtaining a doctorate, spurred by a desire for intellectual stimulation, reflects the non-linear nature of personal and professional growth. ABOUT Dr. Michelle Prince Dr. Michelle Prince is a global leadership coach, HR tech advisor, human capital consultant and author. A certified leadership coach since 2006 with a doctorate in management and organizational leadership, she helps professionals and organizations achieve transformational growth. Michelle has over 30 years of corporate HR experience and now runs her consulting firm, MPrince Consulting LLC. An advocate for sustainability and empowering people to thrive, she wrote the book Creating Your Encore Career in 2024 to inspire others to craft their own fulfilling Encore Careers. Connect with Dr. Prince: Website: LinkedIn: Buy her book: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/34894250

Scott Mautz - Leading with Mental Strength 01/07/2025

Scott Mautz - Leading with Mental Strength Gain insights on how to be a mentally strong leader with your host Cathleen and her guest Scott Mautz. Scott is a former Procter & Gamble executive and renowned author, to explore the profound concepts of mental strength and resilience in leadership. Join them as they dissect the tools and strategies outlined in Mautz's latest book The Mentally Strong Leader, offering practical advice on overcoming self-doubt, managing negative emotions, and fostering a culture of authentic leadership. From the significance of self-assessment to the necessity of vulnerability, every minute is packed with actionable insights that can transform your approach to leading with mental prowess. Discover how mentally strong leaders can inspire confidence, drive organisational success, and leave an indelible positive impact on the world around them. Episode Timeline: 05:32 Balancing authenticity and corporate expectations is challenging. 12:08 Chasing approval distorts identity and fulfillment. 20:38 Great leaders prioritise others over themselves. 26:58 Mental strength involves six key skills: fortitude, confidence, boldness, decision-making, goal focus, and positive messaging. 29:34 Self-regulation is crucial for resilience and confidence. 34:07 Quiz assesses mental strength through honesty. 42:27 Habits bolster confidence and resilience in vulnerability. 48:19 Use the "redirect rhythm" tool to manage emotions during setbacks and maintain effective messaging. 52:42 Mentally strong leadership drives organizational success. 55:58 Maintain supportive habits when confidence weakens. Key Takeaways: Self-Regulation Is Key: Scott Mautz emphasises that mental strength in leadership hinges on the ability to self-regulate emotions, thoughts, and behaviours, particularly in challenging situations. Tool for Resilience: Mautz introduces "the 4 lenses of Adversity in Resilience," which includes the "perspective lens" tool, encouraging leaders to broaden their perspective to better understand and meet their resilience needs. Authenticity Over Approval: Mautz advises leaders to "chase authenticity, not approval," stressing that true mental strength involves being genuine and focusing on personal growth rather than seeking external validation. ABOUT Scott Mautz Scott is the author of The Mentally Strong Leader and the founder and CEO of Profound Performance™, a keynote, training, and coaching company. Mautz is a former Procter & Gamble executive who successfully ran four of the company’s largest multi-billion dollar businesses, he is also the multi award-winning author of Leading from the Middle, Find the Fire, and Make It Matter. Mautz has been named a “CEO Thought-leader” by The Chief Executives Guild and a "Top 50 Leadership Innovator" by , He is faculty on reserve at Indiana University’s Kelley School of Business for Executive Education and is a top instructor at LinkedIn Learning. Connect with Scott: Website: Social Media Links: LinkedIn: X: Facebook: YouTube: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/34645260

Kelly Mackin - Enhancing Well-being in the Workplace 12/24/2024

Kelly Mackin - Enhancing Well-being in the Workplace How important is workplace well-being to you? Kelly Mackin, co-founder of the Motives Met platform and author of "Work Life Well Lived," joins Cathleen to talk about human-centred work environments. Kelly shares her understanding of unconscious commitments and the critical need to align our work motives with personal well-being. Drawing from her own challenges in toxic work environments and inspired by her mother's experiences as a pioneering female executive, Kelly emphasises that well-being is a right, not a privilege. Join us as we uncover the "No BS Solution" to workplace well-being, discuss the importance of psychological safety and emotional health, and learn how to design meaningful and human-centred work environments. Don't miss it! Episode Timeline: 07:20 Only 16% of people are thriving at work, let's change that. 15:27 Reflecting on ambition, needs, success and the burnout cycle. 23:47 Create action plans by considering: goals, support, mindset, boundaries and growth. 30:10 Equip leaders with questions to boost trust and foster safety. 40:06 5-step pathway to thriving in a people-first culture. 54:39 Unconscious commitments often undermine work-life harmony. 01:04:14 Witnessing my mom's work journey taught me the highs and lows of work. 01:13:14 Balancing work, quality time, and freedom. Key Takeaways: Kelly discusses the concept of unconscious commitments, highlighting how individuals consciously striving for work-life balance, might unknowingly overcommit to work to prove their worth. Kelly and Cathleen emphasise that well-being is a right, not a privilege. Kelly shares her personal journey from experiencing burnout in a toxic work environment to prioritising her well-being through meditation and cognitive coaching. Kelly introduces the "5 Step Motives Met Pathway" to help leaders understand, evaluate, and meet these needs in the workplace by fostering a culture of psychological safety. ABOUT Kelly Mackin Kelly Mackin is the author of Work Life Well-Lived: The Motives Met Pathway to No-B.S. Well-Being at Work and cofounder and CEO of the Motives Met Platform and Human Needs AssessmentTM which empowers people to create their best work life and workplace. Kelly’s journey from ill-being to well-being at work ignited her passion and dedication for helping people create health and happiness in their lives through a unique blend of skills. Her expertise spans quantitative research in human behavior to fostering psychological safety, from guiding individuals in mind management coaching to imparting the practice of mindfulness meditation both in and outside of work. As a researcher, she gains insights into significant parts of our lives like values, stress, and emotions to develop frameworks to better understand the world and ourselves to make positive change. Connect with Kelly : Website: https://www.motivesmet.com/ Social Media Links: LinkedIn: https://www.linkedin.com/in/kelly-mackin-52793110/ Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/34489245

Dr. Chris Fuzie - From Enforcing the Law to Liminal Leadership 12/10/2024

Dr. Chris Fuzie - From Enforcing the Law to Liminal Leadership Meet Dr. Chris Fuzie, a law enforcement professional turned consultant and educator. Today on Legendary Leaders, Cathleen sits down with Chris to learn about his transformative journey and his commitment to self-education and personal growth. With experience ranging from homicide investigations to hostage negotiation, Chris delivers us a vivid look into leadership dynamics within law enforcement. As you listen, you'll discover Chris's approach to overcoming career setbacks, the importance of stepping out of comfort zones in learning, and the invaluable role of followership. Whether you're keen on leadership theories, fascinated by law enforcement, or want to explore new ways to elevate your career, this episode packs a wealth of wisdom and actionable advice. Episode Timeline: 08:21 Chris on becoming a police leadership instructor. 15:38 Law enforcement emphasises empathy in action. 20:36 Open-minded police see that people are fundamentally similar. 24:08 Unexpected prison advice on body language effectiveness. 31:20 Leading and following simultaneously in transitional space. 34:23 Leadership is about actions, not titles. 48:12 Teaching young proper policing behaviour and discipline. 59:57 Concerns about workplace contention and authority imbalance. 01:04:20 Organisational culture and cohesion are essential. Key Takeaways: Chris introduces the concept of "liminal leadership," which emphasises the fluid interplay between leading and following. He argues that effective leadership isn't solely about hierarchy or position, but understanding when to lead and when to follow. The discussion highlights the importance of focusing on specific desirable behaviours rather than formal titles in creating effective leaders and followers. Chris's approach suggests that nurturing these traits is more impactful than traditional mission statements. Chris’s personal journey highlights the importance of persistence and resilience in professional development. Despite facing multiple setbacks and rejections, he has maintained a focus on growth and personal improvement which actually advanced his career. ABOUT Dr. Chris Fuzie Dr. Chris Fuzie, Ed.D., is an expert in leadership and followership with a distinct focus on behavior-based approaches to personal and professional development. He is an author, educator, and consultant known for his work in reshaping traditional leadership paradigms through his innovative concepts and models. Dr. Fuziee's professional contributions are particularly influential in areas where leading and following are seen as interconnected and dynamic processes. Professionally, Dr. Fuziee is dedicated to reshaping traditional leadership paradigms, blending academic insights with practical, behavior-based approaches. His books, like "Liminal Space: Reshaping Leadership and Followership," reflect his commitment to helping individuals and organizations navigate complex interpersonal landscapes. As a trainer and mentor, Dr. Fuziee is known for his engaging and approachable style. He is direct yet empathetic, combining deep theoretical knowledge with practical applications. His background in education and real-world experience equips him to connect with diverse audiences, making complex concepts accessible and actionable. Connect with Chris : Website: Social Media Links: LinkedIn: X (Twitter): Facebook: Instagram: Pinterest: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/34344530

Andy Brown - How to Recognise and Combat Emotional Overdraft in Leadership 12/03/2024

Andy Brown - How to Recognise and Combat Emotional Overdraft in Leadership Imagine reclaiming 20% of your time every week—time you never knew you could have but desperately need. In this episode of Legendary Leaders, your host Cathleen and her guest, the insightful Andy Brown, explore the transformative power of effective delegation and the hidden costs of emotional overdraft. Andy, a seasoned business advisor and author of the bestseller Emotional Overdraft, shares his journey from corporate stress to meaningful change and the impactful lessons he learned along the way. Join us for a compelling conversation on recognising and addressing the invisible costs of leadership, and empowering yourself to delegate for a healthier, more fulfilling life. Episode Timeline: 09:35 Emotional costs impact business profitability significantly. 12:38 Recognise and address your emotional overdraft. 19:34 Create a personal board of supportive advisors. 26:48 Prioritise important tasks over easy ones. 40:29 Market dictates a business's true value. 44:19 Delegation frees time for strategic business growth. 01:01:26 Don't sacrifice happiness for business success. 01:08:10 Limiting clients to maintain quality and health. 01:11:52 Fully recharge to effectively manage and delegate. Key Takeaways: Andy highlights the importance of delegating tasks that others can handle, allowing leaders to focus on high-value activities that only they can perform. The concept of "emotional overdraft" is crucial for leaders to understand and manage. Recognising behaviors that contribute to emotional exhaustion and addressing them can prevent burnout and improve overall well-being. Andy and Cathleen emphasise the significance of structuring a business to allow for personal time and family involvement. ABOUT Andy Brown Andy has over 30 years’ experience as an award-winning adviser and coach for people-based businesses. He’s also a podcast host and the author ofAmazon #1 best seller, ‘The Emotional Overdraft: 10 simple changes for balancing business success and wellbeing’ a book for entrepreneurs, leaders and founders that articulates the often overlooked mental and physical costs of leadership. Connect with Andy : Website: Buy the book in the US: Buy the book in the UK: Social Media Links: LinkedIn: Instagram: https://www.instagram.com/andybrownauthor/ Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/34153785

Kelly L. Campbell - Healing from Trauma 11/19/2024

Kelly L. Campbell - Healing from Trauma How can overcoming your fears and doubts help you develop more authenticity in leadership? Cathy sits down with Kelly L. Campbell, a former CEO turned trauma-informed leadership coach, and author of "Heal to Lead, Revolutionising Leadership Through Trauma Healing." Together, they explore the crucial signs that indicate a need for change, discuss the impact of unresolved trauma on leadership and the transformative power of conscious feedback. Kelly shares her personal healing journey, including her profound experiences with plant medicine like Ayahuasca, and her reflections on creating supportive growth environments. Tune in and be prepared to transform the way you approach leadership and personal development. Episode Timeline: 01:18 Transformative leadership addresses trauma in professional spaces. 12:56 Childhood trauma: abuse in the home. 23:53 Exploring fringe modalities after selling business. 31:12 Trauma integration is essential after impactful experiences. 47:09 Engaging with "safe spaces" for genuine inclusivity. 52:08 Embody vulnerability and lead compassionately. 55:13 Rethink regeneration by healing trauma for progress. 01:05:09 Reflection and introspection for conscious feedback. Key Takeaways: Kelly highlights the importance of identifying unsustainable personal behaviours and situations triggered by physical, mental, emotional, or spiritual stress. Significant indicators include physical health issues, consistent feedback from others, and personal self-awareness. Kelly introduces the TLC concept - Trauma, Leadership, and Consciousness - emphasising its role in fostering compassionate and conscious workplaces. She advocates for a trauma-informed approach to giving feedback, which involves seeking consent, offering support, and prioritising the recipient's well-being. Kelly shares her personal journey of healing from childhood trauma, emphasising the role of alternative therapy methods and plant-based medicines like Ayahuasca. She underscores the importance of integration after transformative experiences, which is crucial for personal development and lasting change. ABOUT Kelly L. Campbell: A former CEO turned Trauma-Informed Leadership Coach to emerging and established leaders who know they are meant for more, Kelly L. Campbell (they/she) instigates change and impact. She is the author of Heal to Lead: Revolutionizing Leadership through Trauma Healing (Wiley). An inspiring keynote speaker, they have written for Forbes and Fast Company and currently write for Entrepreneur and on Substack, “The New TLC: Trauma, Leadership, and Consciousness.” A longtime conservationist, Kelly was trained by Al Gore as a Climate Reality Leader in 2017. Most recently, they became certified as a Reiki Level III Practitioner. Kelly’s vision is for more than half of humanity to heal its childhood trauma so that we may reimagine and rebuild the world together Connect with Kelly: Website: https://klcampbell.com/ Substack: Book: https://klcampbell.com/heal-to-lead-book/ Leadership Quiz: LinkedIn:https://www.linkedin.com/company/agency-growth-consultant Instagram:https://www.instagram.com/kelly.l.campbell/ Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/33970622

Gerry Gadoury - How to Become a ‘Destination Employer’ 11/05/2024

Gerry Gadoury - How to Become a ‘Destination Employer’ How do you retain your top talent? Cathleen is exploring the world of talent attraction and retention with Gerry Gadoury. Join them to learn about the nuances of becoming a "destination employer" and cohesive approaches to hiring and retaining top talent. Gerry shares his incredible journey from a Marine Corps leader to a successful entrepreneur, and how he's overcome significant setbacks and a life-altering injury. Whether you're an employer looking to reduce turnover or a listener seeking leadership advice, this episode is packed with valuable lessons that apply across industries. Tune in and learn how to create a workplace where employees feel valued, heard, and motivated to grow. Episode Timeline: 06:34 Admire your youthful curiosity and bold experimentation. 12:37 Marine Corps leadership benefits small business operations. 20:40 Reflect, adapt, and improve through after action reports. 26:49 Lack of executive interaction diminishes role appeal. 33:35 Entrepreneurial drive stemming from trauma. 45:44 Unexpected recruiter journey. 52:25 Employee retention depends on alignment, growth, and fulfilment. 01:07:28 Interview should be a mutually beneficial conversation. 01:11:57 Finding suitable candidates requires a thorough, diverse search. 01:22:09 Salary discussions can cause recruiting challenges. Key Takeaways: Gerry emphasises the significance of companies evolving into "destination employers" to attract and retain top talent. This involves understanding and aligning employees' aspirations with organisational goals, fostering a genuine employer brand, and maintaining an inclusive company culture. Gerry's personal story, which includes overcoming a debilitating neck injury that led to a drastic change in his career and lifestyle, highlights the virtues of resilience and adaptability. His journey shows the importance of persevering through adversity and continuously evolving both personally and professionally. From his Marine Corps experience, Gerry emphasises the importance of decisive action in high-pressure situations and the value of small-unit leadership. He stresses that enabling employees to feel heard and valued by engaging in authentic conversations can significantly bolster organisational effectiveness and employee satisfaction. ABOUT Gerry Gadoury: Gerry is a twenty-five year veteran of the Tech Professional Services industry. In that time he has been a recruiter, sales person, manager, consultant, trainer, executive, speaker, business owner, and best-selling author. Through all of it his primary focus has been on building successful teams. Whether Technical, Sales, or Recruitment, Gerry has recruited, trained, and led diverse teams to successful outcomes. Utilizing that experience Gerry created the Destination Employer Methodology to empower Startup, Scaleup, and early stage companies to consistently Attract, Recruit, and Retain the top-talent they need to fulfill their critical missions. Connect with Gerry: Website: Email: Social Media Links: LinkedIn: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/33771817

Claire Chandler - ‘Leadership Therapy’ and Retaining Your Talent 10/22/2024

Claire Chandler - ‘Leadership Therapy’ and Retaining Your Talent Are you ready to revolutionise your approach to leadership and talent retention? Join host Cathleen O'Sullivan as she delves into transformative leadership strategies with Claire Chandler, president and founder of Talent Boost also known as the ‘leadership therapist’. In this enlightening episode, Claire shares invaluable insights on aligning people strategies with business goals, creating sustainable growth, and fostering genuine employee engagement. Get ready to uncover key takeaways from Claire's latest book, "Growth on Purpose," learn about the critical role of HR in today's business landscape. We also explore the nuances of personal and professional development to ensure that your talent is retained even as your business grows Here are the Highlights: 09:25 HR should empower growth, not just enforce compliance. 14:17 HR should separate compliance from talent management. 23:11 External advisors gain credibility over internal voices. 35:49 Entrepreneurs face boundless possibilities, unlike employees. 39:50 We are all human, vulnerable, and flawed. 46:56 Writing the book improved Claire’s business methodology. 51:22 Avoid comparison; embrace authenticity and entrepreneurial generosity. 55:59 Embrace inner child for pure creative joy. 01:10:54 Word-of-mouth referrals attract the best talent. 01:15:03 Organisations evolving roles to match employees' talents. 01:30:38 Leaders: Connect human-first to strengthen team performance. Key Takeaways: Claire Chandler emphasises the need for HR to transition from compliance-focused roles to strategic partners in organisations. Building genuine trust requires leaders to be self-aware, engage authentically with employees, and foster psychological safety. Cathleen and Claire explore the therapeutic benefits of writing as a form of personal and professional development. ABOUT Claire Chandler President and founder of Talent Boost, Claire Chandler deeply believes that leaders shape cultures, and stronger cultures drive greater success. She specialises in helping businesses expand without losing their best talent. Leveraging 30 years of experience in people leadership, human resources, and business ownership, Claire advises purpose-driven executive leaders looking to achieve perpetual growth. Claire’s services include keynote and motivational speaking, cultural integration and strategic alignment, thought partnership, talent ecosystems, leadership retreat facilitation, performance acceleration, executive and cohort coaching, organisational assessment and design, team dynamics and alignment, and growth readiness. Claire holds a certificate in strategic HR leadership from Cornell’s School of Industrial and Labor Relations, a master’s degree from the New Jersey Institute of Technology, and a bachelor’s degree from Fairfield University. She has appeared as a guest on more than 150 podcasts, is the author of several books on leadership and business strategy, and is a contributing writer for Forbes. She received the 2023 Best of America Small Business Award as Best Entrepreneur—Business Consulting. Connect with Claire: Website: Book: Social Media Links: LinkedIn: Twitter: Facebook: Connect:   Find | Cathleen O’Sullivan Business: Email: LinkedIn: Instagram: FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/33515477

Russell Harvey - Mastering Leadership Resilience 10/08/2024

Russell Harvey - Mastering Leadership Resilience How do you handle setbacks and challenges? Do you struggle, or do you stay afloat? Cathleen sits down with Russell Harvey, known widely as the resilience coach. With a career spanning over two decades in learning and development, Russell brings a wealth of experience and personal anecdotes that illustrate the profound impact of balancing humanity, data, and processes within organisations. Tune in to explore the essential components of resilience, strategies to adapt in a VUCA (Volatile, Uncertain, Complex, Ambiguous) world, and the importance of building a robust support network. Get ready to embrace change and discover the keys to thriving through adversity with actionable advice and heartfelt stories that will inspire you to become a legendary leader. Episode Timeline: 01:07 Handling setbacks and understanding resilience as a tool. 09:13 Leadership involves resolving dilemmas ethically, creatively and adaptably. 11:50 Resilience is springing forward with learning, not bouncing back. 27:33 Adaptability is openness to change, not action. 39:35 Repeated experiences taught self-care and practical tasks. 48:16 Personal challenges taught resilience. 56:51 Leaders need training on managing emotions during change. 01:03:38 Team gathers situational awareness through conversations. Key Takeaways: Russell emphasises fostering a supportive community and maintaining continual communication are crucial for organisational resilience. Leaders must consider emotional intelligence and open dialogue to manage their teams and create a resilient culture effectively. According to Russell, resilience encompasses multiple components: attitude, purpose, confidence, adaptability, support network, meaning, and energy. Resilience involves a combination of being open to change, maintaining a positive attitude, and leveraging one’s support network for energy and strength. Both Cathleen and Russell discuss the importance of adaptability and agility, especially in the face of Volatility, Uncertainty, Complexity, and Ambiguity (VUCA). Leaders need to be proactive in their decision-making, maintaining situational awareness and clarity amidst change. ABOUT Russell Harvey: Russell Harvey, "The Resilience Coach", is a dynamic and engaging Leadership Coach and Facilitator, Public Speaker, Managing Director, NED, Podcaster, and Radio Host. With over 20 years of experience in Learning, Leadership, and Organizational Development, Russell has specialised in Resilience and VUCA for the past 18 years. Russell's areas of specialisation include Resilience in our modern world of uncertainty and ambiguity, executive coaching and leadership development, talent management and career coaching, facilitation, change leadership, and creativity. He has worked with a wide range of clients, including NHS, BT, The Co-operative Group and Bank, WM Morrisons, Great Ormond Street Hospital, and many more. Connect with Russell: Website: Social Media Links: Facebook: LinkedIn: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/33327842

Justin Bookey - How Ping Pong Principles Apply to Leadership 09/24/2024

Justin Bookey - How Ping Pong Principles Apply to Leadership In a world where chaos often reigns, the power of maintaining a ready position can make the difference between success and failure. Cathleen O'Sullivan sits down to talk strategic planning and leadership with special guest Justin Bookey, author, marketing strategist, Emmy-nominated content creator, and global table ping pong player. Whether you're navigating high-stakes business decisions or seeking personal growth through unique experiences, this episode embraces continual learning - turning failures into stepping stones, and achieving excellence by focusing on the present task. Episode Timeline: 02:25 Balancing career and passion enriches leadership perspective. 11:28 Ping pong universally fosters connection and memories. 23:36 Meet people where they are and learn deeply. 31:46 Ping pong and career philosophy overlap remarkably. 38:11 Focus on identity, impact, and having fun. 43:31 Understanding rhythm to manage conversation effectively. 51:20 Master fundamentals to execute advanced skills efficiently. 01:02:29 Focus on the present task with excellence. 01:13:59 Justin's book helps overcome self-doubt. Key Takeaways: Justin and Cathleen discuss the importance of maintaining a "ready position" in chaotic situations. This involves being constantly prepared to adapt to changing conditions and optimising responses based on probable events. Failure is an integral part of growth and competitive endeavours. Both Cathleen and Justin discuss how readiness and striving for excellence are more important than the mere pursuit of success. Both Cathleen and Justin highlight the significant impact of family values and support on individual growth and leadership styles. Justin's diverse upbringing in a supportive, open-minded family with exposure to various cultures and unique experiences shaped his empathetic and balanced leadership approach. ABOUT Justin: Justin Bookey is a former lawyer, an award-winning marketing strategist, and a global ping-pong player. He’s had the good fortune of learning from some of the best and brightest in several arenas while working with leaders at Disney, Sony, Honda, Qualcomm, XPRIZE, and more. After practising communications law for several years in Washington, DC, he transitioned to web content development. He’s earned Emmy nominations for feature documentaries he produced, and Telly, Viddy, and ADDY awards for digital marketing campaigns he spearheaded. He is the author of Ping Pong Leadership, a powerful guide to success at any table For leaders, entrepreneurs, and competitors of all kinds. Connect with Justin: Website::https://www.pingpongleadership.com/contact Buy the Book Ping Pong Leadership: Social Media Links: Instagram: https://www.instagram.com/thebookey/ Facebook:https://www.facebook.com/PingPongLeadership LinkedIn: X: TikTok: https://www.tiktok.com/@thebookey Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/33166282

Sara Taylor - Transformational DEI Practices for Leaders 09/17/2024

Sara Taylor - Transformational DEI Practices for Leaders Are you ready to explore the transformative world of Diversity, Equity, and Inclusion? Join Cathleen as she sits down Sara Taylor the President and Founder of deepSEE Consulting. With over 35 years of expertise, Sara has become a nationally recognised thought leader in cultural competence and DEI. Together they explore the intricate layers of biases, the importance of cultural competence, and practical ways for leaders to create more inclusive environments. Sara shares her personal journey and how this has shaped her passion for DEI. They tackle current topics like the social polarisation in Europe and the US. Tune in for a conversation filled with profound reflections, so that we can all become better leaders. Episode Timeline: 01:19 Sara Taylor: Cultural competence leader; diversity expert; author. 07:31 Inclusion and equity integrated. 19:54 Judgments and filters affect understanding and communication. 29:10 Diverse teams excel through inclusion, engagement, and performance. 32:22 How do you merge cultures if you are not culturally competent? 54:30 Are diversity, equity, and inclusion initiatives effective? 01:03:40 Leaders using fear cause global polarisation to increase. 01:16:38 deepSEEConsulting: promoting global workplace equity. Key Takeaways: Sara highlights the importance of recognising and addressing hidden biases that influence communication and decision-making in leadership. Leaders need to develop cultural competence to foster inclusive environments where all voices are valued and heard. Through her work with deepSEE Consulting, Sara emphasises the need for developing inclusive cultures that support diverse hires, warning against the pitfalls of forced diversity without proper cultural integration. By transitioning from automatic, filter-driven responses to conscious and thoughtful decision-making, leaders can create high-performing, diverse teams that excel by effectively checking and challenging their unconscious biases. ABOUT Sara: Sara Taylor, President and Founder of deepSEE Consulting, has 35 years of extensive experience, nationally recognized as in the practice of Diversity, Equity and Inclusion serving local, national and global clients. While her areas of specialty are in both Diversity and Leadership Development, Sara has become a thought leader particularly in the field of Cultural Competence. Her bestselling book, Filter Shift: How Effective People SEE the World, is used by numerous individuals and organisations to increase success and create greater effectiveness. Sara holds a Master's degree in Diversity and Organisational Development and, prior to founding deepSEE, held positions such as Chief Diversity Officer and Leadership and Diversity Specialist. Connect with Sara: Website: Thinking at the Speed of Bias book link: Social Media Links: LinkedIn: deepSEE's Linkedin: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/33037872

Angeley Mullins - Leading with Purpose: Inclusivity and Innovation 09/10/2024

Angeley Mullins - Leading with Purpose: Inclusivity and Innovation Dive into a riveting exploration of diversity, innovation, and authentic leadership in this episode of Legendary Leaders. Join host Cathleen as she sits down with Angeley Mullins, the dynamic Chief Commercial Officer at Resourcify, to unravel the impact of digitalisation on critical thinking, and the transformative power of authenticity in leadership. From balancing technology with human interaction to the importance of diverse perspectives in board meetings, Angeley shares invaluable insights into fostering inclusive environments and driving meaningful change. Tune in to gain a deeper understanding of how to lead with impact, influence, and unwavering authenticity. Episode Timeline: 06:55 70% of the waste in Europe is actually done by companies. 09:18 Recycling approaches differ between Germany and the UK. 10:56 Companies seek digitisation for compliance with regulations. 18:47 New laws attract tech talent to Germany. 24:58 American risk-taking fosters innovation; Europe values stability. 29:49 Fast fashion's waste concerns drive the consumerist movement. 38:03 Critical thinking is getting lost. 51:31 Authenticity, not success, leads to true happiness. 57:03 Culture of fear stifles collaboration, hampers progress. 59:49 Big companies withstand hits; Twitter rebranding was terrible. 01:05:30 Inclusivity ensures dynamic, representative, and cohesive environments. 01:16:43 Mentors and mentees grow through mutual learning. Key Takeaways: Angeley Mullins shares the importance of integrating diverse perspectives and maintaining critical thinking, particularly in the context of debates like veganism, sustainability, and digitalisation. Cathy and Angeley discuss the necessity for authentic leadership, sharing that genuine happiness and effective leadership come from being true to oneself, coupled with the humility to admit shortcomings and seek help. The episode explores differences in cultural approaches to innovation and risk-taking between Europe and the U.S., highlighting how these impact company practices, employee retention, and regulatory environments. ABOUT Angeley Mullins Angeley Mullins is a seasoned Commercial Executive (CCO/CRO) & Operations Executive (COO) with leadership roles across the US, EMEA, UK, & APAC including: Amazon, Intuit, GoDaddy, and her most recent role as Chief Commercial Officer (CCO) at Resourcify, a digital platform that helps companies reduce their waste, increase their recycling, and promote a circular economy. Her experience focuses on commercial & operations growth: revenue, marketing, brand, sales, product, and international ex- pansion in both technology scale-ups and larger corporations. In2023, Crunchbase recognised her, along with other prominent technology leaders, as one of the most influential women in sales. Furthermore, she also holds advisory roles with various technology and media companies. She has a special interest for advancing the conversation around women in leadership and diversity at the executive level. Connect with Angeley: Website: Social Media Links: LinkedIn: X/Twitter: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/32971672

David C. Olcott - The Power of Alignment: Manifestation, Success, and Identity 08/27/2024

David C. Olcott - The Power of Alignment: Manifestation, Success, and Identity Prepare to unlock the secrets of the subconscious as we explore the realms of self-hypnosis and manifestation with the insightful David C. Olcott. In this captivating episode, Cathleen interviews David, the founder of Samurai Success and author of "Swords of Illumination" where he reveals how being in love can elevate one's potential and how rewriting your inner programming can align the conscious with the subconscious. Listen, as they explore the transformative power of resonance, the struggle of trusting oneself, and the journey towards authentic, purpose-driven leadership. Episode Timeline: 07:40 I had all this wealth. I had these riches…but I wasn't happy 12:38 Reprogram yourself by understanding your early programming. 21:07 Needed a push, the universe intervened, it was a big breakthrough. 26:30 Conscious role distinctions in various life situations. 33:33 Contrast and polarity essential for self-awareness. 41:57 Forgetting leads to experiencing ourselves in new ways. 44:56 Creative process: inspiration from source. 01:02:14 Transition from divinity to physical, finding balance. 01:13:12 Overcoming money programming by understanding its origin. Key Takeaways: David emphasises that manifestation is heavily influenced by subconscious programming, with only 5% coming from conscious thought. His self-hypnosis method, "I'm Studio," aims to connect the soul and ego to rewrite this programming, aligning the conscious and subconscious mind to manifest desires more effectively. Cathleen and David discuss the concept of balance and centeredness, agreeing that true balance in all areas of life is likely to be unachievable. Instead, David introduces a framework of ten different categories to guide individuals toward a more centred existence, focusing on a balance between divinity and physical realm beliefs. The importance of intentional identity creation and self-leadership is emphasised, alongside practical methods for changing subconscious programming, including hypnosis and NLP. Cathleen reflects on transitioning from seeking validation to embracing her role as a coach, resulting in a more fulfilling and effortless work experience. ABOUT David C. Olcott David is the founder, president, and CEO of Samurai Success, Inc., an international executive, organizational, and personal coaching firm based in Denver, CO. With over 30 years of professional coaching experience, David has helped numerous clients achieve sustainable growth and productivity, even during challenging economic times. A nationally recognized motivational speaker, David is known for his ability to simplify complex ideas and inspire audiences to reach seemingly unattainable goals. His background includes being a #1 national trainer for Anthony Robbins and serving in Florida state politics. David holds a Bachelor of Science in finance from Florida International University, is master certified in Neuro-Linguistic Programming (NLP), and has a second-degree black belt in Aikido. He's also an accomplished motorcycle racer and the author of the book, "Swords of Illumination." Married to Dr. Lorena Lavarne, David has one son, Josh. The family divides their time between Denver, CO, and Sarasota, FL. Connect with Guest: Website: https://samuraisuccess.com/ Social Media Links: LinkedIn: https://www.linkedin.com/company/samurai-success Facebook: Instagram: https://www.instagram.com/Samurai_Success/ Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/32710257

Peter Kingma - Why Financial Leadership and Building Trust with your Team is Vital 08/13/2024

Peter Kingma - Why Financial Leadership and Building Trust with your Team is Vital Why cash really is king. Cathleen O'Sullivan brings you a powerful conversation with expert author and partner at Ernst and Young, Peter Kingma. Sharing his expertise on cash flow management, the importance of trust and communication within teams, and how metrics and debt management play critical roles in business resilience. Together they explore the transformative impact of the pandemic on work dynamics and the flexible models it has ushered in. Peter shares insights from his book "Cash is King," highlighting essential strategies for managing cash flow, empowering teams, and making sound financial decisions. Tune in to hear practical tips for avoiding cash shortages, and the power of storytelling in business. Episode Timeline: 07:53 Revolutionised remote work flexibility. 15:05 Resilience in business leads to better outcomes. 20:44 Anecdotes from Cash is King: living paycheck to paycheck. 24:31 Understanding decision rights, metrics, and incentives for an organisation. 35:20 Debt management advice: control what you can. 43:11 CLO’s, cash leadership offices. 47:03 Client success stories: improving conversion rates and benefiting growth. 53:21 Cash is King: resonating with real-life stories. Key Takeaways: Both in-person and remote work have their unique benefits, and companies are adopting diverse approaches to balance these models. Peter Kingma emphasises the importance of understanding and managing cash flow for the success of any organisation. His book "Cash is King" aims to demystify cash management, making it accessible to entrepreneurs and business leaders. Building a successful team requires creating an environment of trust and psychological safety. Cathleen O'Sullivan and Peter Kingma highlight the importance of asking questions, sharing knowledge, and fostering open communication. ABOUT Peter Kingma Peter Kingma, author of , is the Americas Working Capital Leader for EY Parthenon. Working across a variety of sectors including automotive, aerospace, defence, healthcare, retail, and consumer products, he advises business leaders on how to optimize the management of cash. His work has led to well over 25 billion dollars of value creation for his clients. Kingma is a regular contributor to leading business publications and podcasts, often speaking at industry events about his areas of expertise. His clients bring him in to lead planning sessions, consult with management teams, and present to their boards of directors. Kingma who has a degree in economics from Purdue University, lives in Chicago and Columbia, Missouri. You can learn more at Connect with Peter: Linkedin: X (Twitter): Connect:   Find | Cathleen O’Sullivan Business: Email: LinkedIn: Instagram: FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/32541052

Leigh Burgess - Bold Moves and Mindset Mastery to Achieve Success 07/30/2024

Leigh Burgess - Bold Moves and Mindset Mastery to Achieve Success Today, we bring you an inspiring conversation with the incredible Leigh Burgess. You'll learn all about Leigh's transformative journey through personal challenges, the power of mindset, and her bold transition from the corporate world to entrepreneurship. Discover how she navigated burnout, values time and space, and the importance of aligning your passion with purpose. Plus, you'll get a sneak peek into her upcoming book and the exclusive events she has planned. This episode is packed with insights on embracing change, valuing self-care, and making bold moves. Episode Timeline: 06:20 Embraced bold change, started business, sought alignment. 22:27 Embracing change and learning effective sales strategies. 29:58 Coaching women leaders through strategy, mindset, and wellness. 32:09 Creating intimate, impactful events; is part of Bold Table's success. 38:12 Entrepreneurship demands intention, focus, and perpetual learning. 49:53 Monitoring signs of burnout and taking proactive steps. 54:00 Be present today, honour the current moment. 01:04:02 Striving to maintain alignment in purpose and health. Key Takeaways: Leigh Burgess emphasises the significance of understanding and honouring your unique pace and alignment with your passion and purpose. Both of us share our personal experiences with burnout and the critical importance of self-care in preventing and mitigating its impact. They highlight proactive steps such as working with coaches and focusing on well-being to maintain a balanced and fulfilling life. Leigh's preference for smaller, deeply connected events like her "bold tables" and retreats showcases how meaningful interactions in small groups can lead to significant impact and personal insight. ABOUT Leigh Burgess Leigh Burgess is a thought leader, game-changer and powerhouse connector determined to ignite and support the bold journeys of others. After over twenty years in healthcare research, she founded Bold Industries Group, a platform for uniting, inspiring and empowering women via her Bold events, The Bold Lounge podcast and through her dynamic speaking and consulting engagements. Through the intersection of mindset, strategy and wellness, Leigh’s forthcoming book, Be BOLD Today: Unleash Your Potential, Master Your Mindset, and Achieve Success is all about how to apply her Believe-Own-Learn-Design (B.O.L.D.) Framework to live your best life, hitting the shelves in November 2024. Connect with Leigh: Website: https://leighburgess.com/ Social Media Links: LinkedIn: YouTube: https://www.youtube.com/@boldindustriesgroup Instagram: https://www.instagram.com/theleighburgess/ Upcoming book – Be BOLD today: https://www.simonandschuster.com/books/Be-BOLD-Today/Leigh-Burgess/9781685552435 Connect: Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/ FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/32224477

Jones Loflin - Cultivating Success 07/16/2024

Jones Loflin - Cultivating Success In this riveting conversation, our host, Cathleen sits down with the inspiring Jones Loflin. Jones masterfully draws parallels between the principles of gardening and leadership, emphasising creativity, space for thinking, and nurturing sustainable growth. In this episode, you'll hear about the origins of Jones' book Juggling Elephants, born from a casual discussion on life’s circus-like chaos, and Cathleen’s reflections on fostering creativity amidst our busy lives. Together, they tackle the ever-present challenge of balancing work efficiency with your personal life, stressing the importance of intentional habits and mindfulness. Tune in to discover how to embrace the "gardener mindset" for proactive leadership, learn effective strategies for saying no, and explore how intentionality and small steps can lead to significant personal and professional development. Episode Timeline: 15:34 Authentic writing comes from lived experiences. 19:36 Helping people identify unmet needs and make necessary changes in their lives and workspaces. 23:31 Storytelling and communication encourages positive change and possibility. 31:05 Surround yourself with encouraging mentors who are a few steps ahead of you. 33:36 Office friendships can create unnecessary pressure. 42:04 An elephant is anything that limits you. 43:38 Leaders aim to improve in key areas. 59:02 Showing palms indicates trust and confidence. 01:10:08 Delegate meetings to empower team members, and gain time. Key Takeaways: Jones Loflin emphasises the importance of adopting a ‘gardener mindset’ for leaders, focusing on creativity, growth, and nurturing sustainable systems rather than merely fixing problems. Both Jones and Cathleen discuss the challenge of finding time for creativity and personal development, highlighting the significance of starting small and being intentional in cultivating habits that support free time and balance. The episode underscores the value of storytelling and fostering open communication to drive change, with Jones advocating for leaders to delegate decision-making and empower their teams for strategic growth. ABOUT Jones Loflin Jones Loflin has made it his life’s work to deliver powerful ideas and practical solutions to individuals around the world so they can achieve more of what is most important to them. His books are described as “illuminating” and his presentations as “unforgettable.” In his 29 years as a speaker and coach he has helped countless people regain confidence in their ability to achieve greater success in work and life. Connect with Jones: Business: https://jonesloflin.com/ Linkedin - Facebook: Facebook Juggling Elephants: Youtube - Instagram - Twitter: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151 Instagram: www.instagram.com/cathleenmerkel Twitter: twitter.com/CathleenMerkel7 FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/32138072

Jim Bishop - How to Disrupt, Bridge and Grow as a Leader 07/02/2024

Jim Bishop - How to Disrupt, Bridge and Grow as a Leader Cathleen is joined by Jim Bishop from Conjunction Leadership, who brings over 20 years of global leadership experience to the table. Together, they explore essential topics for modern leaders, from embracing authenticity and emotional dexterity to navigating complex workplaces and fostering meaningful connections. Jim shares actionable insights on empowering leaders to take responsibility for their destiny, using direct communication, and developing resilience and adaptability within their teams. Cathleen and Jim engage in a thought-provoking discussion about gender dynamics, the pressures of social identity, and the journey toward finding one's true voice in a corporate world. Episode Timeline: 04:11 We aim to make the world of work not suck so much anymore. 08:05 Nervous system shapes identity through social interaction. 14:59 Initial chemistry call determines coaching relationship compatibility. 25:30 Found purpose and balance during sabbatical. 27:07 Pivoted to coaching, found success during COVID. 33:17 Unite teams through shared vision for cooperation. 38:23 Avoid discomfort to stay safe but you limit growth. 44:32 Encouraging growth mindset and self-actualisation in culture. 52:15 Finding identity, setting boundaries, and being present. 54:59 Nurturing entrepreneurial spirit while balancing family security. 01:00:05 Employees value social connections and purpose at work. Key Takeaways: Leaders need to make empowered choices and develop emotional dexterity to manage complex emotions and foster connection and empathy in the workplace. Jim suggests using the "north star exercise" to align divisions and create a common vision, addressing conflicts and encouraging creative problem-solving for your teams Jim and Cathleen discuss the intricacies of gender dynamics in leadership. They promote curiosity, openness, and empathetic communication to break down traditional gender expectations and enhance team cohesion. ABOUT Jim Bishop With over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership. Jim's journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernisation of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognised the pivotal role of a visionary leader willing to first work on themselves while revitalising their culture. This catalysed the birth of Conjunction Leadership in 2020, where Jim provides executive coaching and team development solutions. As a certified coach by the International Coaching Federation and a Certified Leadership Facilitator with Blanchard, Jim's methods are a blend of science and art. He empowers executives through executive coaching, corporate culture consulting, and team effectiveness programs, focusing on holistic development within volatile contexts. At Conjunction Leadership, transformation starts within. The exclusive DISRUPT, BRIDGE, and GROW process guides leaders on a journey of self-discovery, mindset shifts, and measurable growth. Connect with Jim: Website: Social Media Links: Instagram: Facebook: LinkedIn: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151 Instagram: www.instagram.com/cathleenmerkel Twitter: twitter.com/CathleenMerkel7 FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/31958347

Josh Perlman - Resilient Leadership Lessons 06/18/2024

Josh Perlman - Resilient Leadership Lessons Cathleen explores the world of business leadership with the incredible Josh Perlman. Josh brings over 20 years of experience in shaping resilient businesses with executive roles ranging from CEO to COO. He shares invaluable insights into proving oneself as a smart, hardworking leader, and the critical importance of psychological safety in the workplace, especially during tumultuous times like the COVID-19 crisis. Josh opens up about his unique journey from starting work in high school to leading his own company, Geek Exec, which places C-suite executives in small and medium-sized businesses. You'll hear first-hand stories of challenges he faced, mistakes made, and lessons learned, all reinforcing the essence of being customer-centric and staying true to your business's core purpose. Tune in to learn more about leading with impact, empowering teams, and navigating the pressures of growth and innovation. Episode Timeline: 06:59 Maintaining balance key to sustained energy levels. 12:44 Diverse upbringing shapes outlook on life. 18:47 Small and medium businesses can't easily afford consultants. 28:03 Focus on unique value; prioritise client satisfaction. 32:19 Flexibility and adaptation are crucial for success. 40:55 Acknowledge mistakes, listen, and learn from others. 47:06 Importance of psychological safety in challenging communication. 49:30 Founders should empower and trust their team. 56:56 Regret about not confronting the boss for bad advice. 01:02:46 Adapt, learn, and finish what's necessary. Key Takeaways: The Importance of Psychological Safety: Josh Perlman emphasises the significance of creating a workplace environment where employees can express concerns and ideas without fear of job security. Balancing Personal and Professional Life: Both Cathleen O’Sullivan and Josh Perlman discuss the necessity of taking breaks and finding time for oneself and one’s relationships. Leading with Flexibility and Openness: Josh Perlman shares insights on the importance of being adaptable and open to various perspectives in leadership. He stresses the need for continuous learning, being open to change, and fostering an environment where new ideas are welcomed. ABOUT Josh Perlman Josh Perlman is a seasoned business executive with over 20 years of experience in shaping resilient businesses across various industries. He has held executive roles including CEO, COO, President, and Senior Vice President, with expertise in operations, sales, and product development management. Josh's career is marked by his dedication to bridging the talent gap for small businesses and startups, inspiring him to establish The Gig Exec. His mission is to make senior-level executive experience accessible to small, innovative companies, and family businesses, not just tech startups and large corporations. Currently, Josh is the Managing Director at The Gig Exec and the Founder & President of BËTR Productions, continuing his journey of empowering businesses with strategic leadership and innovative solutions. Link to website: Connect with Josh: Website: Social Media Links: LinkedIn: Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151 Instagram: www.instagram.com/cathleenmerkel Twitter: twitter.com/CathleenMerkel7 FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/31779777

Beth Knight - Reflections on Sustainable Leadership 06/04/2024

Beth Knight - Reflections on Sustainable Leadership Cathleen interviews Beth Knight, a trailblazer in social impact and sustainability. She shares her profound journey from facing burnout while leading innovative projects at Amazon to her current mission as a sustainability advisor and board chair for Save the Children's corporate advisory board. Together, they delve into the essence of sustainable leadership emphasising integrity, well-being, and creating long-term value for people and the planet. Tune in as Beth Knight and Cathleen O'Sullivan discuss leading with purpose in today's complex world. Episode Timeline: 05:14 Transitioned from Amazon to sustainability advisory work. 08:26 Assisting a Ukrainian family member's journey to the UK. 10:58 Grateful for privilege, learning to say no. 14:58 Sustainable leadership is about a holistic, energising approach. 20:28 Balancing career and family leads to fulfilment. 21:52 Encouragement and listening are powerful for impact. 27:48 System broken, challenges in sustainability, and inequality. 30:14 Eco anxiety about unsustainable systems. 34:27 Respectful tourism breaks cultural and wealth barriers. 38:21 Colonial framing, and expanding protected cultures. 40:25 Act of kindness on the bus profoundly impacted someone. 45:57 Sustainability roles are complex, in-demand, and are evolving. 55:09 Encouraging ethical consumerism and companies' environmental accountability. Key Takeaways: Recognising and Addressing Burnout: Beth Knight shared her firsthand experience with burnout and her decision to leave Amazon, emphasising the importance of recognising early signs of exhaustion. She discussed how high demands, constant stakeholder engagement, and maintaining a leadership brand can lead to significant stress. Sustainable Leadership and Personal Well-being: How to create long-term value without exhausting oneself or others. Beth defined sustainable leadership as one that focuses on integrity, value creation, and well-being from an environmental, social, and governance perspective. Systemic Support and Ethical Practices: Both Cathleen and Beth stress the importance of systemic support in sustainable leadership, including family, organisational, and community environments. They underscore that personal well-being and professional success are intertwined with a supportive system that fosters growth and sustainability. ABOUT BETH KNIGHT Beth Knight is a leading figure in social impact and sustainability with over fifteen years' experience in purpose-led business transformation. Named 'Great British Businesswoman of the Year' in 2022, her expertise spans tech-for-good, sustainable development and impact investing. Beth is a frequent speaker, advisor and coach on mobilising the private sector around climate change, social justice and upskilling on sustainability. She is a Senior Associate and Head Tutor at the University of CambridgeInstitute of Sustainability Leadership ('CISL') and holds non-executive positions - ranging from Department for Culture Media & Sports ('DCMS') British Tourism Authority, to Chair of Save the Children’s corporate advisory board, to Tech Domain Expert for Carbon13’s venture builder. Beth's held roles at Amazon, EY and Accenture. She was also a trailblazer of the UK's Corporate Responsibility and Sustainability Apprenticeship standard. Connect: Website: Social Media Links: LinkedIn: Twitter: Facebook: Pinterest: Instagram: : Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151 Instagram: www.instagram.com/cathleenmerkel Twitter: twitter.com/CathleenMerkel7 FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/31576312

Nick Shaw - From Grief to Growth 05/21/2024

Nick Shaw - From Grief to Growth Today, we are sharing a deeply moving and insightful conversation with Cathleen and her guest Nick Shaw. In this episode, you're going to explore the power of meditation, the importance of mindfulness, and the delicate balance of authenticity and vulnerability in leadership. Nick shares his personal journey of finding purpose and healing after the devastating loss of his son, William. Through his story, you're invited to reflect on the small actions and meaningful conversations that can shape your path towards becoming a more intentional and present leader. Nick shares his struggles and triumphs, his commitment to living intentionally, and the impactful work he's doing through initiatives like the Mirror Box Leadership Lab and the William’s Be Yourself Challenge. If you’ve ever felt overwhelmed by the constant busyness of life or questioned how to be a genuine and supportive leader, this episode offers valuable insights that can guide you on your journey. So, grab your headphones, settle in, and get ready to be inspired by Nick Shaw's incredible story. Episode Timeline: 06:50 Nick’s son disappears in deep powder snow. 10:30 Family of 4 becomes family of 3. 19:04 Nick’s wife collapsed and told him, "it’s not your fault." 26:30 Child overcomes struggles with therapist's help and gains acceptance. 30:54 Skiing allowed self-expression and personal accomplishment. 38:02 Distracted by technology and its impact. 40:12 Utilised meditation for self-awareness and reflection. 45:05 Being yourself at work challenges professional expectations. 50:17 Focus on what you can control as a leader. 59:02 Learning from tragedy, intentional living, sharing lessons. Key Takeaways: Mindfulness & Meditation; Learn how Nick uses these practices to still his mind and build self-awareness. Authentic Leadership: Discover the power of showing vulnerability and being genuine in your leadership journey. Intentional Living: Understand the importance of pausing, reflecting, and making deliberate choices to find meaningful work and a balanced life. ABOUT Nick Shaw: Nick Shaw is an accomplished executive coach and author, known for his profound insights into personal transformation and self-discovery. His upcoming book, My Teacher, My Son, is a poignant reflection on his journey through grief and finding meaning in the face of unimaginable loss. Connect with Nick: Website: meetnickshaw.com Social Media Links: LinkedIn: https://www.linkedin.com/in/nick-shaw-author/ Connect:   Find | Cathleen O’Sullivan Business: cathleenmerkel.com Email: [email protected] LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151 Instagram: www.instagram.com/cathleenmerkel Twitter: twitter.com/CathleenMerkel7 FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS. /episode/index/show/cathleenmerkel/id/31379987

The Legendary Leaders Podcast

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