Dental Slang

Welcome to Dental Slang, the podcast that peels back the curtain on the world of dentistry, now hosted by Dr. Reza Ardalan. If you're intrigued by what your peers are up to, you've just stumbled upon your new favorite podcast. Dental Slang brings together some of the most brilliant minds in dentistry and specialists from across the globe. Whether you're fascinated by the nuances of smile design, curious about the latest advancements in artificial intelligence applied to dentistry, or simply interested in the stories and insights of dental professionals who shape the industry, we've got you covered.

Strategies for Growth and Sustainability with Drs. Nate Jeal and BT Nguyen 04/15/2024

Innovating Smiles: Dr. Drew Ferris Shares Orthodontic Wisdom and Insight 03/25/2024

Innovating Smiles: Dr. Drew Ferris Shares Orthodontic Wisdom and Insight In this episode, we were honored to host Dr. Drew Ferris, a distinguished figure in the field of orthodontics. Dr. Ferris earned his DDS degree from the University of Missouri-Kansas City and completed his Certificate in Master of Science in Orthodontics and Dental Facial Orthopedics at Loma Linda University in Santa Barbara, California. Throughout his career, Dr. Ferris has established himself as a leader in innovative orthodontic practices, excelling in both clear aligners and fixed appliances. He is highly regarded as a lecturer, covering various orthodontic topics such as diagnosis, treatment, and practice management, both nationally and internationally. Dr. Ferris is renowned as one of the nation's top clear aligner providers, a published author, and an innovator who has developed products and techniques in his field. He currently serves as a faculty member in orthodontics at Loma Linda University and directs the Santa Barbara Dental Study Group, offering expertise in orthodontic diagnosis and treatment techniques. During the podcast, Dr. Ferris shared valuable insights into his professional journey and offered expert advice on various aspects of orthodontic practice: Transition from Golf to Orthodontics: Dr. Ferris humorously recounted his transition from being a college golfer with aspirations of becoming the next Tiger Woods to pursuing a career in orthodontics, inspired by his uncle's success in the dental field. Role of Mentors: He emphasized the significance of mentors in his professional development, highlighting the guidance he received from various mentors throughout his journey, including his orthodontist in St. Louis, mentors during residency, and esteemed colleagues like Dr. David Sarver. Focus on Innovation: Dr. Ferris discussed his passion for innovation and the integration of advanced technologies such as 3D printing and artificial intelligence in orthodontic practice, foreseeing a promising future for the field. Importance of Continuous Learning: He underscored the importance of continuous learning and engagement in interdisciplinary care, advocating for participation in study clubs and educational courses to enhance clinical and business acumen. Balancing Work and Family: Dr. Ferris candidly shared insights into balancing his professional commitments with family life, acknowledging the challenges and rewards of being a dedicated orthodontist and a loving father. Dr. Ferris's extensive experience, commitment to innovation, and dedication to mentorship serve as a testament to his leadership in the orthodontic community, inspiring practitioners worldwide to strive for excellence in patient care and practice management. /episode/index/show/dentalslang/id/30532108

Botox Beyond Borders: A Dental Revolution with Dr. Lisa Germain 02/12/2024

Exploring Guided Surgery and More with Dr. Nick Fahey 01/29/2024

Exploring Diagnocat's AI Solutions with Dr. Alex Sanders 01/21/2024

From Haiti to Hope: A Dentist's Journey of Resilience, Impact, and Rebuilding 01/13/2024

Redefining Endodontics with Dr. William Nudera 01/08/2024

Redefining Endodontics with Dr. William Nudera Dive into the world of endodontics with Dr. Nudera in this podcast episode, where he unravels the details of his groundbreaking book, "," and introduces the revolutionary NuEndo Online educational platform. More than a textbook, Dr. Nudera's book offers systematic algorithms guiding practitioners from patient introduction to treatment decisions, simplifying the intricate process with scenario-driven case selection accessible even to those with basic dental education. Building on the diagnostic insights from his book, provides on-demand courses, tip and technique videos, and full patient case episodes, breaking down root canal treatment into easily digestible segments. This platform acts as a mentorship tool, addressing challenges, demystifying endodontics, and fostering a community of continuous learning for both new and experienced practitioners. Beyond the clinical focus, the episode unveils Dr. Nudera's unique journey, from his Air Force background to his love for playing drums and his unexpected venture into photography. Discover how his curiosity led him to master the intricacies of camera settings and lighting, showcasing his artistic flair in his book and beyond. Returning to endodontics, Dr. Nudera shares insights into the transformative impact of new products on patient treatment approaches, drawing from his two-decade career. Join us for the full episode to gain a comprehensive understanding of the evolving landscape in endodontics and Dr. Nudera's multifaceted professional journey. Tune in now for an enlightening experience! Dr. Nudera's next webinar is on January 16th at 8:30pm ET. This webinar will showcase an actual clinical treatment case from Dr. Nudera's private practice. Listen in as he describes the details of his treatment approach and the steps he took to manage the case from start to finish. By the completion of this webinar, the clinician should have a better understanding of strategic endodontic treatment planning and root canal treatment sequencing. ! /episode/index/show/dentalslang/id/29393598

The Dental Lens: Capturing Perfection with Dr. Amanda Seay 10/24/2023

The Dental Lens: Capturing Perfection with Dr. Amanda Seay Dr. Reza Ardalan welcomes the renowned Dr. Amanda Seay. Dr. Seay, a prominent figure in the world of dentistry, discusses a wide range of topics that are both enlightening and inspiring. From comprehensive restorative dentistry to her roles at the Kois Center and the Seattle Study Club, Dr. Seay offers valuable insights that every dentist can benefit from. One of the key highlights of this episode is learning more about Dr. Seay's new book, "," which focuses on dental photography. Discover how this book can transform your photography skills and help you capture the essence of your patients in a unique and personal way. Dr. Seay also shares her wisdom on balancing a demanding dental career with family life. As a mother of four, she provides invaluable advice for women in the dental profession, discussing the importance of planning, intention, and giving oneself grace. But here's the real twist: Dr. Seay unveils a groundbreaking new membership-based online education program in photography and cosmetic dentistry. , whether you're just starting out or looking to refine your expertise. The episode takes a deep dive into the power of social media in dentistry, with Dr. Seay sharing her journey of connecting with a global audience, showcasing her expertise and personal side. If you're looking for tips on how to leverage social media effectively in your dental career, this is a must-listen. Last but not least, hear Dr. Seay's candid advice for young women dentists who are embarking on their careers. Her insights on finding the right balance between clinical excellence and the business side of dentistry are eye-opening and will set you on a path to success. So, whether you're a seasoned dentist, a recent graduate, or even just someone curious about the world of dentistry, this episode is a treasure trove of knowledge and inspiration. Dr. Amanda Seay's engaging conversation with Dr. Reza Ardalan will leave you eager to explore the full podcast and absorb the wisdom she shares. Don't miss this opportunity to elevate your dental journey. Tune in now! For more information on Dr. Seay's new membership website, visit . /episode/index/show/dentalslang/id/28407638

From Endo to Instruments with Dr. Lou Berman 10/16/2023

From Endo to Instruments with Dr. Lou Berman In this podcast, Dr. Lou Berman takes you on a journey through the dental industry, sharing the fascinating story of how came to be. Discover the driving force behind this venture, fueled by the desire to make high-quality dental instruments more affordable. Dr. Berman divulges the secrets to finding reputable instrument manufacturers and maintaining top-notch quality control. Explore the future of dental sales as he shines a light on the growing trend of online sales, empowering you to make informed choices for your dental practice, just as you would for any other product. As the conversation pivots towards continuing education, Dr. Berman discusses why he thinks hands-on courses are gaining prominence and how they fulfill the need for practical experience and certification requirements. Dr. Berman, the distinguished co-editor of "Pathways of the Pulp," unveils the evolution of this dental book, complete with chapters on cutting-edge topics like CBCT. Learn how this book champions evidence-based dentistry. Dr. Berman also provides invaluable insights into the decision-making process for endodontists considering selling their practices to corporate entities, underscoring the significance of financial evaluation. Intriguingly, he addresses the impact of implants on endodontic practices, demystifying the myth that they've replaced endodontic procedures. Discover how implants have elevated the standards of care and quality in the field. The podcast concludes with Dr. Berman's tribute to his clinical mentors, highlighting the importance of discerning when and why to perform a procedure, not just how to do it. For those eager to get in touch, contact information for Berman Instruments and Annapolis Endodontics is thoughtfully provided. Embark on an enlightening journey as this podcast uncovers Dr. Berman's rich experiences, invaluable insights, and indelible contributions to the dynamic landscape of the dental industry, with a focus on endodontics and the innovative world of dental instruments. To learn more about Berman Dental Instruments, visit As a podcast listener, please use code: SLANG for free shipping on your next order. *Limit one per customer /episode/index/show/dentalslang/id/28327487

From Restorative Dentistry to Orthodontics: The Transformative Journey of Dr. Courtney Lavigne 10/09/2023

From Restorative Dentistry to Orthodontics: The Transformative Journey of Dr. Courtney Lavigne Dr. Courtney Lavigne's unique career path took her from a decade of practicing restorative dentistry to orthodontics. She holds accreditations and fellowships from the American Academy of Cosmetic Dentistry, the Academy of General Dentistry, and the Pierre Fruchard Academy. Dr. Lavigne is a renowned lecturer in dental aesthetics and comprehensive care. She established a patient-centric, aesthetics-focused practice in the Boston suburbs before pursuing an orthodontic residency at Tufts University. Driven by her fascination with airway and occlusion, Dr. Lavigne transitioned to orthodontics, aiming to provide truly interdisciplinary care. She sold her cosmetic practice and embarked on her orthodontic journey in July 2020. In her orthodontic practice, Dr. Lavigne combines her restorative dentistry expertise with orthodontic training, prioritizing comprehensive treatment planning that considers both facial aesthetics and three-dimensional tooth alignment. Her ultimate goal is to achieve each patient's ideal outcome, going beyond just achieving a Class I canine occlusion. Dr. Lavigne also highlights the critical significance of early orthodontic evaluations, recommending that children undergo orthodontic assessments around age seven. She underscores factors such as crossbites, functional shifts, and crowding in primary teeth as potential indicators for early intervention. Shifting gears, Dr. Lavigne discusses the utilization of 3D printing for orthodontic brackets and the influence of artificial intelligence in enhancing treatment planning precision. She stresses that while aligner technology is a valuable tool, the practitioner's skill and understanding of the software play a pivotal role in achieving successful outcomes. Dr. Lavigne shares her perspective on AACD accreditation, emphasizing how it not only enhances clinical skills but also builds a robust referral network within the dental community. She notes that the journey of personal growth and improvement throughout the accreditation process is equally valuable as achieving the accreditation itself. As a practitioner who values continuous learning, Dr. Lavigne underscores the significance of mentorship. She advises younger dentists not to hesitate in reaching out to experienced colleagues for guidance and mentorship opportunities. She shares her own experiences with various study groups and organizations that have been instrumental in her professional growth. For more information, follow Dr. Lavigne on Instagram or email [email protected]. /episode/index/show/dentalslang/id/28265318

Mastering Orthodontics: A Conversation with Dr. David Sarver 10/02/2023

Mastering Orthodontics: A Conversation with Dr. David Sarver In this podcast episode, Dr. Reza Ardalan interviews Dr. David Sarver, an accomplished orthodontist known for his expertise in the field. Dr. Sarver has a wealth of experience and has received numerous accolades in his career. He discusses various aspects of his career, including his new online teaching community called "Mastering Orthodontics," his approach to interdisciplinary care, and the artistry involved in orthodontics. "" is an online platform where Dr. Sarver aims to share his knowledge and expertise with a broader audience. It provides a convenient way for dental professionals to access his educational material and learn from Dr. Sarver's extensive experience. The platform is designed to make orthodontic knowledge easily accessible and applicable for a wide range of dental professionals. Dr. Sarver emphasizes the importance of lifelong learning and the need for dental professionals to stay updated on the latest advancements in the field. He believes that even general dentists and practitioners who use clear aligners can benefit from the platform to improve their understanding of orthodontics and provide better care to their patients. Orthodontic treatment generally aims to improve the occlusion and smile esthetics of the patient. But the patient’s overall facial appearance determines how they look to others, not just their smile. Mastering Orthodontics focuses on dentofacial esthetics, evaluating patients from macro to micro, focusing first on the big picture and then working your way to the minute details in order to treatment plan for the best possible outcome. Throughout the podcast, Dr. Sarver highlights the significance of interdisciplinary care in dentistry. He discusses how he collaborates with other specialists, such as periodontists, oral surgeons, and cosmetic dentists, to provide comprehensive and holistic treatment for his patients. This approach ensures that the patient's needs are met from infancy to adulthood and considers factors beyond just teeth alignment. Dr. Sarver's artistry in orthodontics is also a crucial aspect of his practice. He discusses how his background in photography and a keen eye for aesthetics contribute to his ability to create beautiful smiles that harmonize with a patient's overall facial aesthetics. He shares a personal anecdote about a patient who, over time, decided to invest in veneers based on Dr. Sarver's artistic approach. In conclusion, Dr. David Sarver's podcast episode highlights his dedication to education, interdisciplinary care, and the artistic aspects of orthodontics. His "Mastering Orthodontics" platform aims to make orthodontic knowledge accessible to a wider audience, and he encourages dental professionals to embrace lifelong learning and collaboration for the benefit of patient care. /episode/index/show/dentalslang/id/28196717

Managing Tooth Wear with Dr. Andrea Shepperson 09/25/2023

Managing Tooth Wear with Dr. Andrea Shepperson Welcome to another captivating episode of the Dental Slang Podcast! In this episode, we're delving into the fascinating world of tooth wear with none other than the esteemed Dr. Andrea Shepperson, a leading dentist and educator hailing from the picturesque shores of New Zealand. Dr. Shepperson has dedicated her career to the intricate study of tooth wear and the interdisciplinary reconstruction of worn dentition. As she takes us on her journey, her passion for unraveling the mysteries of this dental condition shines through, and she makes a compelling case for going beyond the conventional teachings. Tooth wear, she reveals, is not a one-size-fits-all phenomenon. It can range from mild to severe cases and is often erroneously attributed to bruxism. Dr. Shepperson emphasizes the critical importance of distinguishing between various forms of tooth wear, urging us to comprehend the nuanced differences between adaptive and active wear. This episode isn't just for seasoned dentists; it's a goldmine of knowledge for newcomers too. Dr. Shepperson dives deep into the multifaceted aspects of tooth wear – from its origins to risk assessment and management strategies. She's on a mission to overhaul the way we educate dentists, going well beyond what's traditionally covered in dental school. on the enchanting Waiheke Island in New Zealand offers mentoring programs and courses dedicated to unraveling the mysteries of tooth wear. But it's not just about understanding the science – it's about communicating it effectively. Dr. Shepperson underscores the importance of using plain language to help patients grasp the causes and effects of tooth wear. Plus, she's got her sights set on patients' diets, including those tempting fad diets and acidic beverages that can exacerbate the condition. She also opens our eyes to the possibility of using salivary biomarker tests for diagnosing conditions like gastric reflux, taking dental diagnostics to a whole new level. And when it comes to tracking tooth wear progression, she's all in for leveraging digital technology. This isn't just about staying on top of the latest trends; it's about using these tools to ensure accurate diagnoses and data-driven treatment choices. In conclusion, this episode is your ticket to a deeper understanding of tooth wear. Dr. Shepperson's wisdom is a compass guiding us towards more effective patient communication, digital innovation, and, of course, better care. Oh, and don't forget to check out her , a must-have resource for dental professionals eager to expand their knowledge. And for those eager to connect with the brilliant Dr. Andrea Shepperson, head over to her website at and explore the wealth of wisdom she offers. If you're looking to dive deeper into tooth wear, her customized programs in New Zealand might just be the next step on your dental journey. Tune in, take notes, and get ready to revolutionize your approach to tooth wear – it's all right here on the Dental Slang Podcast! /episode/index/show/dentalslang/id/28133381

Partnerships, Innovation, and Long-Term Vision with Chuck Cohen 09/18/2023

Partnerships, Innovation, and Long-Term Vision with Chuck Cohen In this podcast episode, get to know Chuck Cohen, the Managing Director of Benco Dental. Chuck tells us, first and foremost, that Benco Dental's perspective revolves around the concept of long-term thinking. Instead of fixating on quarterly results, they prioritize strategic decision-making and encourage dentists to view their relationship with distributors as partnerships rather than mere transactions. This entails sharing practice goals and objectives, with the distributor actively working to help dentists achieve these objectives, creating a value-added collaboration. "The interesting thing to me is that I think we are one of the best-kept secrets in dentistry. We're the third-largest player in the space and the largest family-owned, privately-held distributor. Patterson and Schein are bigger, but we're number three. Our market share is only 12%. So, that means, on average, eight out of 10 doctors may have heard of us but have never bought anything from us. I believe that we're a bit boutiquey in that way. We only want to grow as fast as we can provide great customer service, and that's been a conscious decision over the past 90 years—to maintain a high level of customer satisfaction. If we can also grow at the same time, that's good too. But customer satisfaction is what we live and die by." He goes on to explain how independent dental practices outperformed large dental chains and DSOs in the post-pandemic period, proving their resilience and efficiency. Despite initial fears of DSO dominance, independent practices demonstrated impressive survival and recovery. This highlights the effectiveness of dental infection control procedures and the entrepreneurial spirit of independent practices. Overall, the dental profession showcased its ability to adapt and thrive during and after the pandemic. In the ever-evolving landscape of dentistry, Benco Dental sees itself as a support system for both dentists and labs. A prime example is how to approach 3D printing. "3D printing is going to change every single thing about dentistry, no matter what specialty you're in, no matter whether you're a lab, a general dentist, an endodontist, you need a 3D printing strategy. There are many opportunities to make mistakes in a 3D printing strategy, and the 3D printing strategy for one practice is going to be different from somebody down the street. There are many opportunities to make a mistake. Who can you partner with that's willing to help you figure out how to apply all these new whiz-bang technologies effectively into your practice? You need someone who understands the landscape, someone who sees other offices, someone who says, 'You know what, that is what I would recommend for Dr. Smith down the street, but it's not for you. You need to do this instead because you're a smaller volume practice.' That's where a partner can come in and help guide you. There will be a lot of dentists who say, 'okay, I'm going to figure this out on my own,' and I can guarantee a lot of them are going to make mistakes along the way because it's complicated and it's changing quickly, and that's where a distributor rep and partner can make all the difference in the world," says Chuck. Moreover, Benco Dental places great importance on supporting small, innovative manufacturers. They actively seek out and champion these entrepreneurial companies, ensuring they receive the recognition and attention they deserve within the dental industry. Benco facilitates the entry of innovative products into the market and collaborates with larger manufacturers to provide cost-effective solutions, adapting to the industry's changing dynamics. Innovation is another cornerstone of Benco Dental's strategy. They actively seek out partnerships with innovative companies to bring cutting-edge products and services to dentists. One noteworthy example is their early collaboration with Overjet, a leading AI company in dentistry, enabling dentists to stay at the forefront of technological advances. Listen to the full podcast to hear all the details! To learn more about Benco Dental, . If you're interested in establishing a partnership with Benco Dental, Benco Dental serves over 25,000 dental offices and dental laboratories across the United States. The company is based in northeastern Pennsylvania with locations in over 40 states. Benco Dental's approach centers on long-term thinking, a commitment to innovation, and fostering partnerships. These principles enable them to better serve the dental community and navigate the evolving landscape of the dental industry, ensuring they remain a key player in this dynamic field. /episode/index/show/dentalslang/id/28066041

Handing Over the Reins with Dr. Christopher Phelps 09/11/2023

Handing Over the Reins with Dr. Christopher Phelps In this Dental Slang Podcast episode, we welcome Dr. Christopher Phelps. Dr. Phelps is an entrepreneur, general dentist, author, certified Colby trainer, and an expert in ethical influence and persuasion. He discusses his new role with Sunrise Dental Solutions, his extensive background in marketing, and his recently published book, "." Dr. Phelps shares his journey into the world of marketing and how he had to learn the hard way when he was spending $36,000 a month on marketing to acquire just 60 new patients. He eventually turned things around, increasing new patients to over 300 per month while reducing marketing costs by 74%. He emphasizes the importance of tracking marketing efforts to know what's working and what's not. Dr. Phelps also delves into the science of ethical influence and persuasion, discussing the principles that can help dentists improve case acceptance. His new book "The Complete Book on Dental Marketing" goes into detail describing the lead generation phase and the lost opportunity phase. Dr. Phelps explains the seven critical pillars for successful marketing, such as understanding the target market, crafting the right message, creating compelling offers, and selecting the right marketing medium. Learn more about the significance of addressing attrition in dental practices. He provides valuable insights into adapting marketing strategies during times of uncertainty. The episode concludes with Dr. Phelps sharing some dental slang terms related to marketing, including "A/B split testing" and "haystack marketing." Tune in to hear Dr. Christopher Phelps' expertise in dental marketing, his journey to success, the key principles outlined in his latest book, and valuable insights into improving dental practice marketing and case acceptance. To learn more about Dr. Phelps' lastest book, . “With this outstanding book, Dr. Phelps provides a masterclass on dental marketing. Employing compelling stories and convincing data, he reveals how powerful principles of marketing and psychology can be converted into actionable steps for increased patient satisfaction, loyalty, and growth. There’s nothing else like it.” /episode/index/show/dentalslang/id/27998850

An Economical Look At Dental Technology with Dr. Parag Kachalia 04/20/2022

An Economical Look At Dental Technology with Dr. Parag Kachalia Dr. Parag Kachalia is one of the most influential people in dentistry. And as one of the Seattle Study Club’s Top 10 Young Educators, he’s using his influence to help other dentists achieve their best in their business. His only regret in his career is not joining the Study Club sooner. As dentists, we are responsible for the wellness of our patients, but it’s also our job to run a successful business. And Dr. Kachalia knows that dentistry is about more than just the 32 teeth in the mouth. He’s the rare kind of dentist who loves the business side of things. He minored in economics and explains how that education helps him more in his daily practice (and as a mentor) than any physiology course he took in college. Economics and dentistry weren’t always the plan — Dr. Kachalia wanted to be an oncologist, but he’s always been an economist at heart. His family ran their own business, and while he was inspired to take economics courses, not many other dental students are. In addition, many teachers aren’t prepared to teach the type of economics we need to run a successful business in the 2020s. Dr. Kachalia discusses this disconnect between the university and the practice and how it inspired him to get involved with the Seattle Study Club. One of the biggest things he’s doing with the Study Club is discussing new types of dental technology, specifically Artificial Intelligence (AI), and how to pick out what kind of tech you need in your practice. There are three criteria Dr. Kachalia uses before he invests in new equipment or technology, and he shares how we can apply his process to all business investments we make. It’s important to look at how these new kinds of dental technology will work for your practice and how these tools will benefit you not only as a dentist but also as a business owner. In This Episode You Will Learn What inspired Dr. Kachalia to pursue dentistry over being an oncologist 3:26 The two-fold approach Dr. Kachalia wants dental schools to take 8:38 Dr. Kachalia’s new role in the Seattle Study Club 10:55 How new dentists can join the Seattle Study Club 19:53 The most powerful, yet simple, tool Dr. Kachalia brought to his practice 32:20 Some Questions We Discuss What’s going on in San Francisco? 1:28 How does an economics background help Dr. Kachalia run his dental business? 6:23 How did Dr. Kachalia learn to look at cases differently with the Seattle Study Club? 18:15 What three criteria does Dr. Kachalia use to pick out dental tech for his practice? 24:02 How far can AI technology go in dentistry? 35:10 What slang does Dr. Kachalia use in the office? 40:18 Resources: Visit our website: Connect with us on Facebook: Connect with Dr. Kachalia on Facebook: Find a Seattle Study Club in your city: /episode/index/show/dentalslang/id/22732685

Reignite Your Passions with Dr. Lisa Germain 04/13/2022

Reignite Your Passions with Dr. Lisa Germain Dr. Lisa Germain wears many hats. If you heard her on The Dental Slang Podcast before, then you’ll recognize her as an educator, podcaster, artist, author, and dentist. She has a New Orleans practice she’s owned for over three decades. She’s also faced many hardships and losses over the past few years that have changed how she approaches her life and business. As a dentist, Dr. Germain is one of the leading proponents of Botox for pain management. Using Botox for pain management is something within a dentist’s wheelhouse, but many of the first to recommend Botox were shunned for it. We discuss the initial pushback she received from other dentists and patients, how attitudes today are changing, and what this means for the future of dentistry. Dr. Germain works closely with patients who suffer from TMJ and has researched many different treatment methods for them. She is writing a new book with colleague and cosmetic surgeon Dr. Benji Dhillon to help other dentists better understand this treatment method, and she refers to book writing as a “labor of love.” Writing, in particular, is a labor of love that has inspired a well of healing for Dr. Germain. After losing her husband to ALS and fighting her own battle with breast cancer, Dr. Germain wants to help others process grief and learn to reignite their passions and careers. In This Episode You Will Learn How Dr. Germain ended up writing about Santa Claus’ toothache 6:06 Why writing one book always leads to writing another 11:15 The kind of pushback Dr. Germain experienced when she first embraced Botox 21:10 How to learn from loss and share that story with others 31:12 The dental slang Dr. Germain uses in her office 40:49 How to find Dr. Germain’s books and publications 42:30 Some Questions We Ask How is Dr. Germain’s career related to Finding Nemo? 1:05 What is Dr. Germain’s new book about? 13:39 What is the “turf war” happening between dentists and cosmetic surgeons? 18:08 How does Dr. Germain introduce her patients to Botox treatments? 25:11 How is the “writing bug” inspiring Dr. Germain to heal? 36:09 What does a “little bit of lagniappe” mean? 38:28 Resources Visit our website: Connect with us on Facebook: Read Dr. Lisa Germain’s book: Get in touch with Dr. Lisa Germain: /episode/index/show/dentalslang/id/22707692

Introducing Dentists to Ceramic Implants with Dr. Sammy Noumbissi 04/06/2022

Introducing Dentists to Ceramic Implants with Dr. Sammy Noumbissi Dr. Sammy Noumbissi is a dental surgeon and provider who changed the game decades ago by adding ceramic implants to his repertoire. While other dentists continued to use titanium implants. Dr. Noumbissi built his practice by listening to his patients. His first decade as a dentist was traditional, working as a general practitioner and using titanium implants. But when he returned to practice on the east coast, he started to work with a different type of patient. The patients in his neighborhood prefer a holistic approach, and they began to ask questions about the kinds of materials he was using in his implants. Today, our patients have the same access to information that we do and often come into the office with in-depth questions or recommendations of the kinds of treatments they want to have. Dr. Noumbissi recommends that dentists humble themselves and listen to their patients. Then, when they come to us with questions about new procedures or technology, you can take it as an opportunity to learn. Because ceramic implants will not be for your conventional patient, Dr. Noumbissi goes through the protocol he uses to determine if his patient is the right fit for ceramic implants. We discuss the systematic approach he uses to assess patients' health and lifestyles and how it will impact how patients react to different implant materials. Dentistry isn't the typical industry that is run by consumers, except when it comes to implants. But until dentists get involved with these new media and materials, the market will always be missing something. Ceramic implants need the eyes of multiple dentists on them. We are the ones who know teeth the best, and we will think of the solutions necessary to improve these products for our patients. Change like this isn't easy, but it can get easier with dentists like Dr. Noumbissi running ahead for us. In This Episode You Will Learn How Dr. Noumbissi’s career led him to work with holistic patients 1:00 The logistic challenges of working with non-local patients 6:30 Where the future of dental implants is headed 18:32 The evolution of the design and function of ceramic implants 24:58 How to assess your patient's health and lifestyle 30:37 The healing process between ceramic vs. titanium implants 40:50 Where to find ceramic implant resources and training opportunities 45:45 Some Questions We Ask What is the International Academy of Ceramic Implantology? 8:30 Who’s behind the rising trend of ceramic implants? 12:28 What is the process for choosing and placing ceramic implants? 26:50 Are dentists considered complete healthcare professionals? 35:09 What does the business side of dental implants look like? 38:16 What dental slang has Dr. Noumbissi picked up over the years? 50:00 Resources Visit our website: Connect with us on Facebook: Learn more about Dr. Sammy Noumbissi and /episode/index/show/dentalslang/id/22613015

Trying the New Hybrid Practice Model with Dr. Eric Jones 03/30/2022

Trying the New Hybrid Practice Model with Dr. Eric Jones In our opinion, Dr. Eric Jones is the definition of a Super GP. There is nothing he won’t do for his patients in the Atlanta-Metro area. He’s adopted a new kind of “hybrid practice” model that incorporates a wide variety of procedures and multi-practice elements. A hybrid office is an innovative way to give your patients exactly what they need while working together with other dentists. Dr. Jones can sometimes complete ten or more different procedures in one day. He walks us through a typical day in his practice and discusses some of the differences he sees between implant patients vs. filling patients. Dr. Jones spent the first two years of his career in a small family practice, learning how to treat people and help patients live healthier lives. We discuss how this differs from a corporate dental setting and why we need to change the way we approach dentistry that focuses more on the patient experience. Creating the right patient experience doesn’t have to fall entirely on your shoulders. Dr. Jones recommends seeking out mentors, coaches, and other dentists who have the resources you need. This is how he sparked the idea for a hybrid dental office -- a business model where dentists work together to create a better work-life balance. Dr. Jones works with dentists, helping them with everything from business planning to patient communication to team development and hiring the right people. He wants dentists to feel confident in their skills and their community. The idea is to break away from the corporate model and help dentists get to where they want to be while maintaining control of their practice and their business. In This Episode You Will Learn Why Dr. Jones teamed up with an anesthesiologist at the get-go 5:20 The differences between working in small practices vs. corporate offices 11:11 Why patients prefer having all their procedures in one place 17:20 The real rewards of working with implant cases 23:50 How the hybrid model can compete with the traditional corporate model 38:50 What corporate dentistry looks like in the Atlanta-Metro area 41:32 Some Questions We Ask How did Dr. Jones choose to become a GP? 1:11 What does a typical day in a hybrid office look like? 8:36 Does Dr. Jones love the business side of dentistry? 25:55 Where did Dr. Jones get the idea for a hybrid group practice? 30:33 What kind of training does Dr. Jones provide in his hybrid practice? 34:57 What’s Dr. Jones’ favorite dental slang to use around the office? 47:31 Resources Visit our website: Connect with us on Facebook: Get in touch with Dr. Eric Jones: [email protected] /episode/index/show/dentalslang/id/22546799

New Perspectives in Pediatric Dentistry with Dr. Reza Ardalan 03/23/2022

New Perspectives in Pediatric Dentistry with Dr. Reza Ardalan Dr. Ardalan and Dr. Phelps go way back, having gone to university at UNC-Chapel Hill and reuniting again in dental school at NOVA in Ft. Lauderdale. But they took different paths in dental school, and Dr. Reza Ardalan has become one of the premier pediatric dentists in the Carolinas. Pediatric dentistry is the top choice among incoming dentists, but Dr. Ardalan never thought he'd end up there. He saw other dentists at school studying endodontics and tried to fit in, but it wasn't his passion. However, a pediatric practice fits his lifestyle, and we discuss some of the differences between pediatric vs. general practices that inspired Dr. Ardalan to work with children. Talking to children is much different than speaking with parents or adult patients, and the hallmark of a pediatric dentist is their ability to communicate. It's important to get down to their level and explain the procedures in their terms, but treating kids with respect and understanding is key in Dr. Ardalan's offices. Dr. Ardalan creates the right office experience that makes this level of communication possible. Dr. Ardalan designed spaces for children, teens, and even their parents with the intent of spoiling the whole family at the dentist's office. And while he may have always had an idea of how he wanted to treat patients when starting his practice, there were many learning experiences along the way that helped him develop the seamless workflow he has now. To help other dentists understand this workflow, Dr. Ardalan is writing a book that goes beyond the clinical side of pediatrics. We discuss some of the communication techniques, office design, and team building Dr. Ardalan uses in his office. In addition, he shares some of the slang used in his office to help kids better understand the experience. Experience is key, and, as dentists, it's our job to guide our patients through it so they can live healthier lives. It's time to think outside of the box and give families a new way to think about going to the dentist. In This Episode You Will Learn The differences between pediatric and general dentistry 9:09 How to work with a patient who does not want to be in the dentist’s chair 17:31 The importance of airways and the tongue in pediatric dentistry 29:21 The role orthodontics plays in a pediatric practice 34:40 Some Questions We Ask What hooked Dr. Ardalan on pediatric dentistry? 5:50 How does Dr. Ardalan differentiate his practice from another? 12:00 How does Dr. Ardalan build trust with the children he treats? 25:56 What inspired Dr. Ardalan to write a book? 37:50 What slang does Dr. Ardalan use with the kids in the chair? 43:53 Resources Visit our website: Connect with us on Facebook: Get in touch with Dr. Ardalan: Follow Dr. Ardalan on TikTok: /episode/index/show/dentalslang/id/22472432

Implants, Online Education and Mentorship with Dr. David Little 03/16/2022

Implants, Online Education and Mentorship with Dr. David Little Dr. David Little has been working with dental implants for nearly four decades. He's seen the evolution of the processes, protocol, and tools dentists use to improve their patients' smiles and how digital technology is making it easier than ever to incorporate implants into general practice. GPs should not be intimidated by implants, Dr. Little says. He breaks down his system for extracting, grafting, and placing implants and shares his opinion on the different media he's using with his patients. He explains his logic behind the biologics of implants and what companies he's working with to procure suitable membranes. Dr. Little will be writing a book for GPs that will provide a more hands-on experience through video and other digital resources. He wants dentists to avoid some of the common pitfalls he fell victim to. But, most importantly, he wants dentists to continue thinking traditionally. Among all of the new technology and digital accouterments, we will still need to rely on our skills first and foremost. Technology is here to improve our workflow and make us more efficient, but it can't replace your knowledge. The traditional methods provide a strong foundation for dentists to grow in their careers and specialties. To keep his fellow dentists inspired to learn, Dr. Little is creating an online educational studio for fellow dentists who are hungry for knowledge and want to learn new skills. In addition, there will be remote office hours with different dentists and speakers and resources dentists can share with one another. We discuss his mentorship plans and how important it is for us to continue to inspire fellow dentists as we move into the future. In This Episode You Will Learn How golf and dentistry meet in Dr. David Little 0:50 Why Dr. Little chose BioHorizon over other dental implant manufacturers 5:08 Step-by-step: what goes into grafting and placing dental implants 10:11 How to join the Dr. Little’s online education studio 19:42 Dr. Little’s favorite dental slang 35:06 Some Questions We Ask Why does Dr. Little believe dental implants can change people's lives? 3:00 How does Dr. Little approach the biologics phase of implants? 7:20 What new book is Dr. Little writing? 15:57 How will dental implants continue to evolve in the future? 23:03 Is Dr. Little still using guides during surgery? 26:49 What is Little’s Boot Company? 31:20 Resources Visit our website: Connect with us on Facebook: Learn more about BioHorizon: Learn more about Orthocell: Get in touch with Dr. David Little: or Need a new pair of cowboy boots? /episode/index/show/dentalslang/id/22383812

Dr. Christian Yaste and Why You Shouldn’t Be Afraid of Dental Implants 03/09/2022

Dr. Christian Yaste and Why You Shouldn’t Be Afraid of Dental Implants Full-mouth rehabilitation is at the center of Dr. Christian Yaste's dental philosophy. He is the founder of Ballantyne Center for Dentistry and Charlotte Dental Implant Solutions in Charlotte, North Carolina. He specializes in cosmetic dentistry and wants general dentists to know they don't have to shy away from full-arch implants. Dr. Yaste took many different paths on his career trajectory -- from dental school in Michigan to private practice and corporate dentistry to establishing his own cosmetic practice. A fortuitous presentation by Nobel changed the way Dr. Yaste looked at dentistry forever, but it would take almost 20 years to incorporate implants into his practice. He shares how his first experience with full-arch implants was a disaster and how he learned to play to his strengths. More specifically, when it came to implant protocols, Dr. Yaste wanted something more streamlined, more digital, than what was available at the time and quickly realized it was something he would have to design on his own. There were many failures during that trial-and-error period, but that's how we learn, Dr. Yaste says, and without the mistakes, he would never have developed the seamless implant workflow for patients and procedures he has now. Dr. Yaste shares this patient workflow with us, discussing the different types of patients, sedation techniques, and digital tools he uses to produce the perfect patient experience. In addition, he provides a more practical way of looking at these protocols, a procedure that will be outlined in Dr. Yaste's new book focused on full-arch implants. His guide will help even the newest dentist get comfortable with the procedures. Because being a good dentist isn't just about the procedures or the technology. Dentists can easily learn new skill sets to expand their practice in this digital age. But, Dr. Yaste warns if your dental practice lacks core values, you'll always just be treading water. Your dental business will never take off if you don't invest in yourself and the team that works with you. When you invest in the people you work with, it becomes a joy to work with them every day. And this kind of prosperity mindset will translate into your business practice. In This Episode You Will Learn: Dr. Yaste’s first foray into full-arch implants 2:40 The different types of sedation and the type Dr. Yaste prefers 9:02 The workflow for implant patients and procedures 18:11 Dr. Yaste's favorite implant material and the analogy he uses to help patients decide which to choose 36:47 The dental slang Dr. Yaste uses in his practice 50:00 Some Questions We Discuss How did Dr. Yaste get lucky in dental school? 1:01 How can dentists forge a relationship with an anesthesiologist? 14:00 What kind of book is Dr. Yaste writing for dentists? 24:10 Can general dentists add full-arch implants to their practices? 32:21 What is Dr. Yaste’s teambuilding and training philosophy? 42:36 Resources: Visit our website: Connect with us on Facebook: Connect with Dr. Yaste on LinkedIn: /episode/index/show/dentalslang/id/22315325

Build a Dental Community with Dr. AnnMarie Olson 03/02/2022

Build a Dental Community with Dr. AnnMarie Olson Dr. AnnMarie Olson knows a lot about change. She grew up in Austin, Texas, a city that now welcomes over 150 new residents every day, and the growth of her dental career mirrors the city's development. Dr. Olson started in dentistry earlier than most of us, working for her orthodontist at 15. This gave her the chance to experience a dental office from front to back. So, when it came time to graduate dental school, she knew she wanted to run her own practice. She was lucky enough to start an office-sharing agreement, and she shares a bit of what she learned from working together with a friend and mentor. Working together with her community is key to Dr. Olson's success as a dentist. She discusses how the relationships she's built over the years with different people in this field have shaped her own practice. The enrichment emphasizes this type of almost-familial collaboration she gives her team in helping them grow and develop, whether they're working for her or with her. Dr. Olson's community is becoming a tangible reality now as she moves into a brand new office building with all of her referral partners. She can now refer her patients to endodontists and periodontists only a floor or two up rather than across town. She shares what it's like to move into a new space after over 20 years of familiarity, and we discuss what it's like to plan and design a brand new dental office. Working with her community also inspired Dr. Olson to start a book. She tells us that only 35% of practicing dentists are women, and her experience throughout dental school and her career is similar to many other female dentists'. As someone with incredible life experiences, Dr. Olson wants to shine a light on what women really do in each position of dentistry and where dentists are going in the future as our perceptions of education and gender continue to shift. In This Episode You Will Learn Why Dr. Olson decided to become a dentist 1:15 The role community and collaboration play in building a dental office 11:35 What inspired Dr. Olson to write a book about the female gaze in dentistry 25:17 How Dr. Olson re-discovered writing during the quarantine 36:25 The kind of dental slang Dr. Olson uses with her dental team and partners 45:15 Some Questions We Discuss How does Dr. Olson keep up with a fast-growing city like Austin? 8:33 What is Dr. Olson doing when she isn’t practicing dentistry or writing? 17:55 What is the role of a “Master Gardener” vs. a “Gum Gardener”? 22:13 How does Dr. Olson balance the dichotomy of being a dentist? 32:20 What are the biggest challenges facing dental patients after COVID-19? 40:41 Resources: Visit our website: Connect with us on Facebook: Get in touch with Dr. Olson: /episode/index/show/dentalslang/id/22233233

Step Out of Your Comfort Zone with Dr. Joe McEnhill 02/23/2022

Step Out of Your Comfort Zone with Dr. Joe McEnhill Dr. Joe McEnhill sort of fell into dentistry. As a student in Belfast, he was torn between medicine and dentistry. But, he was meant to be a dentist. After all, his sister and both of his brothers are also dentists. He'll jokingly tell you he's the best of them because he has the most letters after his name. We think he's one of the best because of his hunger for knowledge and skills as a surgical dentist. Yes, dental surgery can be intimidating. Do you remember how many teeth you extracted in dental school? You aren't alone — we can count how many we practiced extractions on one hand. That's why Dr. McEnhill recommends starting small and simple to build your confidence. The first steps he took into dental surgery were removing wisdom teeth and fixing fractured jaws. Starting with the basics will give you the foundation you need to build a robust set of skills. Then, build a portfolio gradually and play to your strengths and the needs of your patients. Dr. McEnhill discusses how owning a dental practice in a small town impacted his desire to learn new skills. He advises starting with techniques and practices you can fit into your schedule and space. But when your patients have to wait weeks or even months out for referral appointments, learning how to do minor surgeries for their sake can make a world of difference. To get dentists comfortable with the surgery side of things, Dr. McEnhill is developing his own dental surgery courses for dentists —The Dental Speakeasy. These video courses come with a hands-on perspective to give dentists a chance to hone basic surgical skills. These courses are for dentists who sometimes get stuck with an ornery tooth that just won't come out. Surgical skills can give you what you need to step back and take a new approach. Dr. McEnhill offers advice on how to take that leap and the steps he's taking himself to get over the hurdles of imposter syndrome. Some of us will have to step out of our comfort zones if we want to try our hand at dental surgery, but it's never too late to learn something new. In This Episode You Will Learn: What it was like to grow up in Northern Ireland 2:00 How to seize surgery training opportunities in your dental career 11:39 Ways dental education has changed after COVID-19 14:17 How working in small towns motivated Dr. McEnhill to develop his skills 28:35 The art of “speaking easy” to your patients about dental surgeries 39:50 Where to sign up for Dr. McEnhill’s training courses 43:52 Some Questions We Ask: How many people in Dr. McEnhill’s family are dentists? 8:58 Where can dentists find hands-on video courses to learn surgical skills? 17:50 What does Dr. McEnhill mean when he says “conducting” dentistry? 22:20 How can we push ourselves out of our comfort zones? 34:40 What is Dr. McEnhill doing next to step out of his comfort zone? 37:58 What dental slang does Dr. McEnhill use most often? 45:54 Resources: Visit our website: Connect with us on Facebook: Read Dr. McEnhill’s article in The New Dentist: /episode/index/show/dentalslang/id/22157918

Dr. Nate Jeal and the Dirty Word of Dentistry 02/09/2022

Dr. Nate Jeal and the Dirty Word of Dentistry Dr. Nate Jeal is proof that the path to dentistry doesn’t have to be conventional. This “unconventional” path put him on many different journeys, and he quickly learned how taking control of one’s life can open up many different doors. Today, Dr. Jeal owns three dental practices, one of which he started from the ground up. This is a seemingly wild path from his previous experiences as a butcher and bike mechanic. Overall, Dr. Jeal and his wife have owned six dental practices, and he offers his insight into what it’s like to have to hit the ground running. Learning a bunch of things in a hurry is never easy, but he shares what he’s learned, and we discuss all of the highs and lows of growing and marketing for a multi-practice business. When we talk about growth, we’re discussing more than the financial. Growth means team development and learning how to train your team and hire the type of people who are internally motivated for success. We discuss the biggest challenge of hiring and keeping good people and how the future of multi-practice dentistry is changing. Dr. Jeal doesn’t buy into all the “doom-and-gloom talk,” he says, and he shares what he’s looking forward to most in our industry. He’s had to change up his marketing strategy like many of us after COVID-19, but the $100,000 Day strategy he developed with his wife is stronger than ever. We discuss how they keep up with it and more ways he continues to reach patients during the pandemic. There’s a key framework to understanding and talking to people, Dr. Jeal says. Sales is serving people, and providing them with solutions to their problems should be at the top of your marketing strategy. It’s more important than ever to listen to our patients and address their priorities rather than our own. Dr. Jeal shares the top questions dentists can ask their patients about their oral health and how to work their answers into a successful marketing strategy. Unfortunately, too many dentists aren’t thinking proactively about what to ask their patients, and Dr. Jeal offers great advice for how dentists can approach their patients about treatment plans and more. In This Episode You Will Learn: The highs and lows of building a multi-practice business 5:50 How Dr. Jeal developed the $100,000 day principles 17:45 The four types of customer categories dental patients fall into 29:35 The four words Dr. Jeal and his staff are never allowed to forget 36:30 The conversational framework Dr. Jeal uses to talk to his patients about treatment costs 40:30 How to get in touch with Dr. Jeal online 46:00 Some Questions We Ask: How did Dr. Jeal get into dentistry and become a multi-practice owner? 1:30 What does the future hold for multi-practice owners? 10:30 How did COVID-19 impact Dr. Jeal’s dental practice in Canada? 14:48 Is “sales” a bad word in dentistry? 23:33 Why are dentists bad at understanding the difference between “how” and “why”? 37:51 What dental slang does Dr. Jeal use in his offices? 43:17 Resources: Visit our website: Connect with us on Facebook: Learn more about the $100,000 Day formula: Get in touch with Dr. Jeal on Instagram: /episode/index/show/dentalslang/id/21999311

Take The Marketing Journey with Cally Gedge 02/02/2022

Take The Marketing Journey with Cally Gedge You aren’t alone. Many dentists need help with business marketing. That’s where Cally Gedge, owner of Connect My Marketing, can help. Don’t worry — if you aren’t marketing savvy, this episode of Dental Slang is for you. Cally Gedge breaks down some key dental marketing terms, including retargeting and google pay-per-click, and discusses what different leads mean for your business. Connect My Marketing works closely with dentists in the UK and the US to help them build a marketing strategy that works for them, their team, and their patients. It may surprise you to learn that there aren’t many differences in international marketing strategies, but Mrs. Gedge does offer ways dentists can change the way they approach social media. Cally Gedge stays away from the generic marketing approach we see in the States and focuses more on the unique marketing goals each of her clients has. Marketing is more than scheduling posts and counting likes — dentists can find their market and deliver the right solution for their patients’ problems. We discuss ways dentists can showcase their businesses online. The trick is to give patients a window into what goes on at the dental office. Mrs. Gedge offers strategies for pivoting your marketing approach, especially during the pandemic when patients are looking for different perspectives from their medical providers. Because marketing isn’t just data, it’s people — it’s how your team interacts with patients, how you interact with the patients in your chair, and the kind of impact you have on your community. In This Episode You Will Learn: What happens during the first marketing meeting with Connect My Marketing 6:40 Connect My Marketing’s special sauce 9:05 How to define your market as a dental business owner 26:09 How important your team is to your marketing plan 35:13 The top three marketing slang phrases Mrs. Gedge uses in her office 42:00 Some Questions We Ask: How did Mrs. Gedge get into marketing? 2:18 What is “retargeting” in dental marketing? 14:46 How did Mrs. Gedge change social media marketing strategies after COVID-19? 20:57 How do dentists sometimes impede their own marketing success? 39:30 How can you get in touch with Mrs. Gedge? 44:28 Resources: Visit our website: Connect with us on Facebook: Get in touch with Cally Gedge: Learn more about Connect My Marketing: /episode/index/show/dentalslang/id/21908354

Building a Magnanimous Dental Business Plan with Dr. Robert Martino 01/26/2022

Building a Magnanimous Dental Business Plan with Dr. Robert Martino There was never a master plan behind Dr. Robert Martino’s successful transition from dentist to entrepreneur. He walked into some very fortuitous opportunities — including launching an aeronautical maintenance business with his tennis partner — and had the confidence to make some life-changing decisions. Having confidence in your decision-making is integral to the business advice Dr. Martino shares in this episode of Dental Slang. Don’t be afraid to make mistakes, he says, or even to accidentally make the wrong decision. The trick to that is never making the same mistake twice. Learn from what you’ve done in the past, and let those past experiences lead your next decisions. Too many people hover around that next decision in their dental career. Dr. Martino says - just take the leap. And he’s taken the leap. Today, Dr. Martino manages seven dental practices in West Virginia, an aeronautical repair business, launched Freedom Day USA, a charity event for military families, and invented one of the best dental rinses on the market today, OraCare. His latest endeavor is with a dental water filtration company. What Dr. Martino calls the “CEO Mentality” is not about being “The Boss” but more about recognizing your own limitations and trusting yourself and your entire team to do their best. Running a business is not a solo project, surround yourself with people who support you. As long as everyone is willing to make the necessary mistakes to learn together, there’s no limit to how big your business can be. If you’re interested in expanding your own dental practice, follow Dr. Martino’s top three business tips before you start: First, invest in your practice and get it right. You will be duplicating these systems and processes as you expand. Consider why you want to expand and ways you can bring compassion and sustainability to your business. Finally, don’t shy away from big decisions and be willing to take risks. In This Episode You Will Learn How Dr. Martino went from managing mouths to managing people 1:00 What turns a dentist into a entrepreneur 12:04 What inspired Dr. Martino to create OraCare 22:45 The best ways to use OraCare 30:57 The West Virginian dental slang Dr. Martino uses in his offices 46:50 Some Questions We Discuss What is Freedom Day USA? 3:02 How can you sign up for Freedom Day? 6:46 What’s the secret to running a successful business? 16:40 What’s the best strategy for making business decisions? 35:00 How does Dr. Martino pick which businesses to invest in? 39:11 Resources: Visit our website: Connect with us on Facebook: Participate in Freedom Day: Try Dr. Martino’s oral health rinse: /episode/index/show/dentalslang/id/21803210

How Ortho Can Build A Multi-Practice Business with Dr. Mike Grossman 01/19/2022

How Ortho Can Build A Multi-Practice Business with Dr. Mike Grossman Dr. Mike Grossman is here to give us a first-hand look at the ins and outs of being a multi-practice owner. Currently, he has 10 practices and is looking for more dentists who want to work and adapt to the multi-practice business model. By multi-practice we also mean multi-skilled, and utilizing orthodontics is one way to expand your practice. For Dr. Grossman, having ortho in-office keeps him busy. It’s hard to compete with the celebrity endorsements mail-order ortho companies use, but we can offer our patients something just as convenient. In addition, offering multiple services gives you a practice within your practice, one where your patients already know the dental team. And if you want to ultimately run a multi-practice business, it’s an excellent place to start. Dr. Grossman discusses what the dynamic looks like in a multi-service, multi-practice dental office and the kind of technology dentists need if they want to start implementing ortho. If adding orthodontics to your practice is the goal, start with the proper training. Dr. Grossman recommends Progressive Orthodontic Seminars (although the straight-wire technique is his preferred method). He also offers advice on how to diagnose in ortho and where dentists can learn more about skeleto-dental diagnostics. To help his fellow dentists learn more about ortho and gain the skills they need to become multi-practice business owners, Dr. Grossman will be launching a new Dental Movement program. The Dental Movement will educate dentists and help implement new services and systems in their offices with online and in-person training. Along with his upcoming book, Dr. Grossman hopes to bring orthodontics to the forefront of general dentistry. In This Episode You Will Learn How to implement orthodontics into your general practice 9:53 Where dentists can learn more about ortho treatments 12:37 What’s coming up in Dr. Grossman’s new book 15:45 What is the Dental Movement 19:00 Who makes up the team behind the Dental Movement 29:01 Some Questions We Ask What is it like being a multi-practice owner? 3:59 What is Dr. Grossman’s biggest success as a multi-practice owner? 6:20 Why should you be worried about the trend of DIY orthodontics? 22:23 How can dentists compete with DIY and mail-order orthodontics? 27:04 What technology do dentists need to start practicing orthodontics? 31:42 What is Dr. Grossman’s favorite ortho slang? 36:38 Resources: Visit our website: Connect with us on Facebook: /episode/index/show/dentalslang/id/21803186

Learning New Ways to Talk with Patients from Dr. Bao Tran Nguyen 01/12/2022

Learning New Ways to Talk with Patients from Dr. Bao Tran Nguyen Sales can be a dirty word in dentistry, but it doesn’t have to be. Dr. Bao-Tran Nguyen, co-founder of Fast Growth Practice, tells us about her approach to marketing that will actually get you excited about…shh… sales. Remember, we’re not selling something people don’t need. Therefore, your sales strategy shouldn’t be selling certain types of treatments. Instead, the strategy you should focus on is how you communicate with patients. Dr. Nguyen offers advice on the right power questions to ask that lead patients to the point where they take ownership and say exactly what they need so you can help them with a solution. After all, when you truly believe in your solutions then selling is serving! Too often, too many dentists are on autopilot. We’re all very good at diagnosing, but we aren’t always so good at communicating these diagnoses and treatment plans to our patients. Unfortunately, communication isn’t something they teach in dental school. That’s where Dr. Nguyen comes in. Of course, dentists must be willing to change themselves, but it’s never too late to learn something new, especially when it comes to marketing. It takes a certain kind of personality to seek out new opportunities and embrace change, but it gets so much easier once you take that first step. Listen now for advice on setting conversation agendas with patients and the secret formula for the $100,000 day. If you would like to get in touch with Dr. Nguyen, send an email to or a direct message on Instagram . In This Episode You Will Learn About Dr. Nguyen’s amazing journey and how it has shaped her future 3:13 How to take advantage of new opportunities 7:40 The most common routines dentists fall into 16:16 The types of marketing Dr. Nguyen uses most 25:23 What Dr. Nguyen’s ideal coaching client looks like 31:12 Some Questions We Ask How did the business side of dentistry bring Drs. Nguyen and Jeal together? 1:11 What inspired Dr. Nguyen to start Fast Growth Practice and design The $100,000 Day formula? 18:08 What kind of niche marketing and growth strategies make Fast Growth Practice stand out from the rest? 27:22 What kind of slang does Dr. Nguyen use with clients? 36:46 /episode/index/show/dentalslang/id/21408542

Smile Analysis and How to Talk to Patients with Dr. Elaine Halley 12/15/2021

Smile Analysis and How to Talk to Patients with Dr. Elaine Halley At the heart of Dental Slang, we are all about communication. How we talk to patients is one of the most important elements of our practice. And now that patients can find us on social media and research everything they need to know before they even come in for treatment, it’s vital that we know how to talk to them and approach their treatment planning with care. Dr. Elaine Halley discusses how to do just that. As a practicing dentist and the Clinical Director of a group practice with 8 different locations in Scotland, Dr. Halley has experience on both sides of dentistry — as a teacher and as a student. And she is a rare one. She loves the teaching side of things just as much as the practice, and she shares how her teachers inspired her to take an educator’s path of her own. What’s the biggest lesson Dr. Halley has learned as a teacher and a dentist? How crucial it is to invest in interpersonal skills. Our body language and the words we use with patients when we explain treatment procedures are just as important as the treatment itself. She recommends studying communication, along with business and personal development, to improve your practice and become a better dentist. How can you be a better communicator? These are the kinds of questions Dr. Halley inspires us to ask ourselves. As digital technology continues to lead to brand new developments in dentistry, the role of a modern dentist will shift to educator as well as doctor. It will be up to us to teach our patients about their treatment options and use technology to facilitate their understanding. Dr. Halley shares her favorite tools and the slang she uses in the office to explain smile analysis and more to her patients. Dr. Halley wants to change the narrative and inspire her fellow dentists to have more confidence about new treatment procedures. The mouth is a 3D jigsaw puzzle, she explains, and she wants to see modern dentists continuing to adopt a more comprehensive model that helps them better understand these newer treatment options and how to explain them to their patients. There is always a place for single-tooth dentistry, but oral health is multifaceted. Learning to recognize when more comprehensive treatments are needed will improve your practice. In This Episode You Will Learn How Dr. Halley got into dentistry 1:14 How dentistry has changed over the past ten years 12:47 Where to find the skills to treat patients’ overall oral health over a single tooth 23:40 Ways to educate patients about all of the different treatment opportunities available 28:35 Dr. Halley’s favorite tools and tech for educating patients 35:28 The dental slang Dr. Halley uses in her offices 44:58 Some Questions We Ask What does a typical week of dental practice look like for Dr. Halley? 3:17 Which skills should we develop to become better dentists? 10:20 What trends has Dr. Halley seen among younger dentists? 20:25 What is Dr. Halley’s role as Clinical Director of a group practice? 26:00 What inspired Dr. Halley to write a book about smile analysis? 31:34 How does smile analysis influence Dr. Halley’s practice and how she talks to patients? 37:53 Resources: Visit our website: Connect with us on Facebook: /episode/index/show/dentalslang/id/21409247

Going Digital with Dental Technology Tips from Dr. Andrea Shepperson 12/08/2021

Going Digital with Dental Technology Tips from Dr. Andrea Shepperson Dental Slang is going all the way to New Zealand to talk to Dr. Andrea Shepperson — digitally, of course. Dr. Shepperson is a dentist and educator who has spent much of her career building an international family of dentists. When she took a year off from school to travel the world, who would have guessed she’d create a network of dentists and mentors from all over the globe! We never stop learning as dentists, she says, and this motto has carried her through her career. When she started her own practice, she was lucky enough to have mentors to guide her and develop her knowledge as both a business owner and a dentist. She shares some of the most important mentors to her, including Dr. John Kois, Dr. Laurence Walsh, and Christian Coachmen of Digital Smile Design. Digital dentistry is a big part of Dr. Shepperson’s practice. First, she describes her dream digital dental office for us, then walks us through the digital tools and new technology she is using in her office right now to help patients battle tooth erosion. From wireless servers that make it possible to access files and photos from anywhere in the office, to “patient-specific motion” scanners that capture how individual patients use their teeth, these digital tools are changing the way we practice dentistry. Dental technology not only makes our job easier but can actually help us build better relationships with our patients. Things like digital photography and 3D printing put dental care into a context that a patient can see, touch, ask questions about, and understand. Using technology to take an emotional approach to dentistry like this makes it easier to have those hard conversations about preventative treatments and expensive implants. Dr. Shepperson is flipping the traditional dental process upside down, starting with that first appointment with new patients, and she has tips for how dentists can make treatment plans that fit within a patient’s budget. Going digital can change the cost of things and give you the ability to manufacture many things in-house. Dr. Shepperson shares the dental slang she uses to help patients understand tooth wear and the different treatment methods she offers. In This Episode You Will Learn What the pandemic lockdown looks like in New Zealand 1:50 Why you never stop learning as a dentist 14:04 How to evolve your practice style to allow for growth 20:21 How to use new dental technology to track tooth wear 28:00 How to better address and diagnose our patients in this digital age 35:10 The best ways to start the preventative conversation with patients 39:11 Dr. Shepperson’s go-to dental slang 52:53 Some Questions We Ask What is dental school like in New Zealand? 7:23 What inspired Dr. Shepperson to take a year off and travel the world? 11:22 Who are Dr. Shepperson’s mentors? 17:37 How can dentists use Dr. Shepperson’s new book? 24:00 What does Dr. Shepperson’s dream dental office look like? 31:56 How can dentists make treatments fit into a patient’s budget? 43:28 What kind of training courses are offered at Shepperson Education? 49:47 Resources: Visit our website: Connect with us on Facebook: Learn from Dr. Andrea Shepperson’s lectures and courses: /episode/index/show/dentalslang/id/21201173

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