Title Agents Podcast

"In a world where change is the only constant, Title Agents Podcast stands at the forefront, guiding title professionals to not just grow their businesses but to master the art of innovation. With every episode, you're handed the keys to unlock unparalleled growth and stay ahead of the curve. Get ready for a transformative journey!"

How Title Agents Can Help Realtors Sell Smarter with AI Video with Ajay Shah 04/29/2025

How Title Agents Can Help Realtors Sell Smarter with AI Video with Ajay Shah From his accidental start in interactive TV to founding ListReports and now launching Ethica, Ajay Shah shares the strategic pivots, industry insights, and technical breakthroughs that powered his AI-video platform. Explore how animation, data-driven infographics, and voice-generated commentary combine to create listing videos that win more listings, streamline workflows, and redefine client expectations. What you’ll learn from this episode The transformative power of AI in professional property marketing for agents Why title professionals should become “AI Sherpas” for their clients How generative AI tools like Ethica are transforming listing videos Ways to future-proof your real estate business amid rapid tech disruption Practical advice for adopting AI without getting overwhelmed Resources mentioned in this episode About Ajay ShahAjay combines his extensive experience in developing technology solutions for consumers and businesses with a proven track record of leading international teams. His mission is to transform the way the residential real estate industry operates. Through his leadership, his team is building an industry-impacting business designed to generate billions of dollars in value for shareholders while creating significant opportunities for ListReports' employees, partners, and customers. With a diverse background spanning successful ventures in technology, SaaS, and entertainment startups, Ajay leverages nearly two decades of experience across multiple industries to solve complex problems and unlock new business opportunities. His ultimate goal is to create businesses that drive positive, meaningful change in the world. Connect with Ajay Website: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/36347505

Behind the Mic: The Story That Shaped My Title Journey 04/22/2025

Behind the Mic: The Story That Shaped My Title Journey From sharing shoes with siblings in Morocco to building a national title company in the U.S., Mo Choumil’s story is anything but ordinary. In this powerful episode, he opens up with Phil Moeller about the values that shaped his entrepreneurial mindset, the lessons he brings into parenting, and the mindset that fueled his business growth through recessions, reinvention, and relentless learning. Dive in! What you’ll learn from this episode How Mo went from restaurant work to launching a multi-state title company What “pull vs. push” leadership really means in building strong teams How personal development compounds when practiced over decades A simple parenting philosophy to raise resourceful, grounded kids Why visionary founders need great integrators to scale and thrive Resources mentioned in this episode Rocket Fuel by Gino Wickman and Mark C. Winters | , , and The E-Myth Revisited by Michael E. Gerber | and The Tony Robbins Podcast | and About Phil MoellerPhil holds a bachelor’s degree in engineering from Ohio State University and an MBA from the University of Dayton. His career began at a Fortune 150 company, where he excelled in executive management, leading global teams across product management, marketing, and software development. Since 2013, Phil has channeled his expertise into real estate, acquiring and managing over 500 units through more than 50 transactions involving single-family, multi-family, and commercial properties. His mission is to inspire others to live their God-given purpose, andhe believes financial and time independence through real estate investing is one enabler of this. Connect with Phil Podcast: Linkedin: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/36254425

From Engineering to Real Estate: Phil Moeller's Journey of Building a Purpose-Driven Business 04/15/2025

From Engineering to Real Estate: Phil Moeller's Journey of Building a Purpose-Driven Business Real estate investor and podcast host Phil Moeller joins the show to share how one rental property and a clear purpose changed everything. From leaving a corporate job to launching a mission-driven business, he breaks down the mindset, habits, and simple actions that lead to lasting success. If you're ready to bet on yourself, this episode is a must. What you’ll learn from this episode Purpose Matrix: How does it drive long-term fulfillment and business clarity A simple way to reframe risk that will help you take the leap into investing Why mindset, habits, and service are more important than timing or talent Lessons from launching a podcast and building an authentic personal brand How automation and AI are reshaping property management and what to do about it Resources mentioned in this episode The Go-Giver by Bob Burg and John David Mann | , , and Atomic Habits by James Clear | , , and Man's Search for Meaning by Viktor Frankl | and About Phil MoellerPhil holds a bachelor’s degree in engineering from Ohio State University and an MBA from the University of Dayton. His career began at a Fortune 150 company, where he excelled in executive management, leading global teams across product management, marketing, and software development. Since 2013, Phil has channeled his expertise into real estate, acquiring and managing over 500 units through more than 50 transactions involving single-family, multi-family, and commercial properties. His mission is to inspire others to live their God-given purpose, andhe believes financial and time independence through real estate investing is one enabler of this. Connect with Phil Podcast: Linkedin: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/36151725

Human-Centered Automation in Title with Hoyt Mann 04/08/2025

Human-Centered Automation in Title with Hoyt Mann Hoyt Mann joins the show to unpack how artificial intelligence is changing the game for title companies. From boosting operational efficiency to enhancing client communication, he shares real-world use cases and lessons learned from decades in the industry. If you’ve ever wondered how to embrace automation without losing the human touch, this episode delivers clarity, strategy, and inspiration. What you’ll learn from this episode How smart chatbots are saving title companies thousands of calls and emails The real difference between human connection and data transmission and why both matter Practical ways to automate repetitive tasks while maintaining strong client relationships Why resisting innovation could cost you talent and market share The future of AI in title: From predictive analytics to transforming operational models Resources mentioned in this episode Good to Great by Jim Collins | and Dare to Lead by Brené Brown | , , and About Hoyt MannAs the President and Co-Founder of Alanna.ai, Hoyt Mann brings over 30 years of experience in the computer software industry, with a strong focus on customer service, support, and artificial intelligence (AI). He is passionate about driving the next wave of innovative customer communication tools for title companies, leveraging the power of conversational AI and natural language processing. With a background in business computer information systems, software engineering, and technical evangelism, Hoyt has led and developed multiple successful software projects and teams using agile methodologies and industry best practices. He has also built and maintained strong partnerships with clients, vendors, and stakeholders, consistently delivering high-quality products that align with client needs and expectations. Through Alanna.ai, Hoyt aims to empower title companies to elevate their customer experience, operational efficiency, and overall profitability. Connect with Hoyt Website: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/36045065

From Residential Closings to $60M Hotel Deals: How Imran Khan Scaled Through Strategic Niching 04/01/2025

From Residential Closings to $60M Hotel Deals: How Imran Khan Scaled Through Strategic Niching From his mom’s basement to national commercial deals, Imran Khan reveals how he transitioned from residential closings to high-stakes hotel transactions. More than just an attorney, Imran is a connector, capital raiser, and master delegator who blends legal expertise with entrepreneurial strategy. If you're thinking about pivoting to commercial real estate or adding value beyond the paperwork, this episode is packed with real-world insights. What you’ll learn from this episode How to break into commercial real estate and build a niche in hotel transactions The power of delegation, automation, and systems to scale your legal or title business Key legal and operational differences between residential and commercial deals Steps to offer more value by connecting clients with capital and off-market opportunities Why your network and mindset may be your biggest asset Resources mentioned in this episode About Imran KhanImran is a seasoned real estate attorney specializing in national commercial and residential settlements. With a strong focus on closing transactions for hotels, multifamily properties, and retail centers, he is dedicated to streamlining and scaling the title and escrow industry. Beyond his legal practice, Imran is an active real estate investor, continuously expanding his portfolio, which currently boasts hundreds of doors. His expertise and passion for the industry drive his commitment to delivering seamless transactions and building long-term value in the real estate sector. Connect with Imran Website: LinkedIn: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35957555

Offshoring Strategies for Forward-Thinking Title Agents with Hope Ottoviani 03/25/2025

Offshoring Strategies for Forward-Thinking Title Agents with Hope Ottoviani Concerned about losing control or compromising quality by offshoring your operations? Join Hope Ottoviani as she dispels common misconceptions and shares proven strategies to effectively delegate tasks offshore without sacrificing compliance, security, or company culture. Listen now to elevate your agency’s efficiency and growth! What you’ll learn from this episode Proven strategies for successful offshoring in title agency operations Tasks to delegate offshore and what to keep stateside How to maintain control and compliance with offshore teams Common misconceptions about offshoring and the truth behind them Techniques to integrate offshore teams effectively into your company culture Why combining AI and offshoring can dramatically enhance productivity Resources mentioned in this episode About Hope Ottoviani Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, staying until 2011. During this time, in 2010, they also had an internship at CBS Radio Station. In 2010, they joined Starbucks as barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations. Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained a certification as an insurance producer and title producer from ATG Title. Connect with Hope Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Sponsors Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35852570

The Truth Behind Rocket Mortgage’s Redfin Deal & Keller Williams’ Big Move with Mike Mahon 03/18/2025

The Truth Behind Rocket Mortgage’s Redfin Deal & Keller Williams’ Big Move with Mike Mahon The real estate industry is shifting fast, with major players making bold moves. Rocket Mortgage acquires Redfin, Keller Williams brings in private equity, and NAR lawsuits continue to reshape the landscape. Mike Mahon joins us to break down what these changes mean for title agents, real estate professionals, and mortgage lenders. Get the inside scoop on how to stay ahead in an industry undergoing rapid transformation. What you’ll learn from this episode How Rocket Mortgage’s acquisition of Redfin could reshape the home buying experience The impact of private equity investment on Keller Williams and traditional brokerage models Impact of the NAR lawsuits on commission structures and MLS platforms What independent title agents can do to stay competitive amid industry consolidation The role of institutional investors in shaping regional real estate trends Resources mentioned in this episode About Mike MahonMike is a growth-oriented executive and licensed business broker with over two decades of experience in business development and sales management. As the Chief Operating Officer at Titan Business Advisors, Mike oversees successful business transactions across the national market, involving diverse industries with gross revenues ranging from $1M to $250M. He is passionate about supporting small businesses and emerging companies, empowering them with proven systems, tools, and opportunities for exponential growth. Recognized as one of the most influential leaders in the industry, Mike brings a wealth of knowledge and insight into the current shifts in the real estate world, particularly around brokerage models and commission structures. Connect with Mike Website: LinkedIn: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35744115

Special Episode | Grow Your Title Business: Cutting-Edge Marketing Tips from Frank Klesitz 03/11/2025

Special Episode | Grow Your Title Business: Cutting-Edge Marketing Tips from Frank Klesitz Want to turn your title company into a real estate powerhouse? Tune in to this special re-run episode with Frank Klesitz, the mastermind behind a thriving video marketing agency, who spills the beans on crafting irresistible video content, building unbreakable client relationships, and dominating the competitive title industry. Plus, learn how to leverage AI, permission-based marketing, and storytelling to attract new clients and keep them coming back for more. What you’ll learn from this episode The power of storytelling in marketing for title companies Real estate prospecting strategies to reach out to agents and investors How both business and clients benefit from collaborative partnerships What is the role of AI in content creation Top of funnel vs. bottom of funnel marketing Resources mentioned in this episode The Millionaire Real Estate Agent by Gary Keller | and About Frank KlesitzFrank is an entrepreneur, investor, and co-founder of Vyral Marketing – a done-for-you video marketing firm helping entrepreneurial professionals in all industries increase new client generation and existing client retention with education-based video marketing. Vyral Marketing helps hundreds of professional clients worldwide, publishing over 800 client videos a month and 4 million client emails a year. Connect with Frank Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at . Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at . Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at . /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35643685

Building a Nationwide Support Network for Women in Title with Kimberly Whitlock 03/04/2025

Whats Ahead for Housing? NAR’s Dr. Lawrence Yun’s Market Predictions for 2025 02/25/2025

Whats Ahead for Housing? NAR’s Dr. Lawrence Yun’s Market Predictions for 2025 The real estate industry is entering a new phase—one where rising interest rates, evolving buyer behavior, and industry-wide legal settlements are shaping the future. If you’re in the title or real estate business, you need to know what’s coming. Dr. Lawrence Yun, NAR’s Chief Economist, joins the show to break down the biggest economic trends affecting home sales, mortgage rates, and industry structure. Don’t miss this deep dive into what 2025 has in store. What you’ll learn from this episode How inflation and interest rates are impacting mortgage rates and buyer affordability Why home listings are increasing and what that means for buyers and sellers NAR Settlement: How new rules impact agents, commissions, and industry structure The impact of institutional investors on the housing supply How the national debt and government cuts could affect mortgage rates and real estate Resources mentioned in this episode Hillbilly Elegy by J. D. Vance | , , and On Freedom by Timothy Snyder | , , and About Dr. Lawrence YunLawrence Yun is Chief Economist and oversees the Research group at the NATIONAL ASSOCIATION OF REALTORS®. He supervises and is responsible for a wide range of research activity for the association including NAR's Existing Home Sales statistics, Affordability Index, and Home Buyers and Sellers Profile Report. He regularly provides commentary on real estate market trends. Dr. Yun creates NAR's forecasts and participates in many economic forecasting panels, among them the Blue Chip Council and the Wall Street Journal Forecasting Survey. He also participates in the Industrial Economists Discussion Group at the Joint Center for Housing Studies of Harvard University. He appears regularly on financial news outlets, is a frequent speaker at real estate conferences throughout the United States, and has testified before Congress. Dr. Yun has also appeared as a guest on CSPAN's Washington Journal. Dr. Yun received his undergraduate degree from Purdue University and earned his Ph.D. from the University of Maryland at College Park. Connect with Dr. Lawrence Website: LinkedIn: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35423040

AI Corner: How AI Can Be Your Best Work Companion with Hope Ottoviani 02/18/2025

AI Corner: How AI Can Be Your Best Work Companion with Hope Ottoviani AI isn’t here to replace us—it’s here to help us work smarter. In this episode, Hope Ottoviani shares how she leverages AI tools to streamline workflows, improve communication, and create SOPs in minutes. Whether you’re looking to enhance productivity, automate routine tasks, or refine your messaging, this episode is packed with insights on how AI can be your secret weapon in the title industry. What you’ll learn from this episode How AI can help title professionals save time and boost efficiency Using ChatGPT for SOP creation, client communication, and problem-solving Ways AI tools like Gamma can generate professional PowerPoint presentations in minutes The right way to feed AI the right information for more accurate and useful results Why AI should be seen as a companion rather than a replacement in business Resources mentioned in this episode About Hope Ottoviani Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, staying until 2011. During this time, in 2010, they also had an internship at CBS Radio Station. In 2010, they joined Starbucks as barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations. Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained a certification as an insurance producer and title producer from ATG Title. Connect with Hope Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35332495

Future-Proof Your Title Agency with Technology & Automation with Ben Bell 02/11/2025

Future-Proof Your Title Agency with Technology & Automation with Ben Bell Ben Bell, a third-generation title industry leader, shares how technology, automation, and strategic growth are reshaping the business. From his family's legacy in title to owning multiple agencies, he discusses tech adoption challenges, eClosings, and why modernization is key to staying competitive. Tune in to discover how automation can streamline operations and drive long-term success. What you’ll learn from this episode Key advancements in title technology, from manual HUDs to AI-driven solutions Biggest barriers to tech adoption in title and how to overcome them How automation improves efficiency, reduces costs, and enhances customer experience The role of offshore talent in optimizing title operations and profitability What title agencies need to know about RESPA compliance in Florida Resources mentioned in this episode A Land Remembered by Patrick D. Smith | , , and About Ben BellBenjamin Bell has been a licensed title agent since 2010 and is the third generation title in the Bell Family. His grandfather William Bell was the founder of Bell Title Co, a still very large and successful title company today in Michigan. His father founded Landtech Data Corporation, a title insurance closing software, which is still used by 1000s of title companies nationwide today. Benjamin attended the University of Mississippi and Florida Atlantic University before jumping into the title business in 2010. His years of family title experience and personal title experience make him a major asset in managing the entire closing from A-Z for our team. Connect with Ben Website: LinkedIn: Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35236605

AI Corner: ChatGPT 101 02/04/2025

Simplifying Commercial Transactions for Residential Pros with Elena Gallo 01/28/2025

Simplifying Commercial Transactions for Residential Pros with Elena Gallo Explore the exciting world of commercial transactions with Elena Gallo as she breaks down the complexities of commercial title work, offering actionable insights and strategies for title professionals looking to expand beyond residential transactions. From due diligence to financing, endorsements, and entity verification, she demystifies the process to help you confidently navigate this lucrative space. What you’ll learn from this episode Key differences between residential and commercial transactions How to tackle due diligence challenges with confidence and efficiency Best practices for navigating complex financing structures in commercial deals A breakdown of essential title insurance endorsements for commercial policies Tips for reviewing and verifying entity formation documents Resources mentioned in this episode The Seat of the Soul by Gary Zukav | , , and About Elena Gallo Elena Gallo is the Head of the Commercial Division at Alltech National Title, bringing over 25 years of experience in the real estate industry. With a background that spans from growing up in a real estate development family in New York to practicing real estate law in Chicago, Elena has a deep understanding of the complexities involved in commercial transactions. After a successful career as an attorney, Elena transitioned to the title industry, leveraging her legal expertise to provide exceptional service to her commercial clients. As the leader of the commercial division, Elena has become an invaluable resource, guiding title professionals through the intricacies of complex commercial deals and sharing her insights and strategies with those looking to expand their businesses into the commercial space. Connect with Elena Website: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/35047865

The Power of Doing Hard Things on Purpose with Clay Speakman 01/21/2025

The Power of Doing Hard Things on Purpose with Clay Speakman Join Clay Speakman as he explores how gamification and AI can revolutionize health and productivity. He discusses his entrepreneurial journey, the philosophy of doing hard things on purpose, and the mission behind Health Rocket. Whether you’re looking to adopt healthier habits, improve workflows, or stay resilient in challenging markets, this episode offers practical takeaways to help you succeed. What you’ll learn from this episode How gamification and AI-powered nudges can inspire healthier habits and greater productivity Strategies for embracing grit and resilience in business and life Parallels between endurance events and running a business in fast-paced, tech-driven environments How title professionals can incorporate emerging technologies in workflows and client experiences The power of mastermind groups for personal and professional growth Resources mentioned in this episode Ready Player One by Ernest Cline | , , and The Hitchhiker's Guide to the Galaxy by Douglas Adams | and Traction by Gino Wickman | , , and About Clay Speakman Clay has worked with some of the world’s most prestigious ultra-wealthy organizations and clients, including Report Club founder and former CEO/President of TIGER 21, Access Concierge & Connectivity, and an expert on the behaviors and needs of ultra-high-net-worth families. Clay’s current venture, Health Rocket Ventures, combines his expertise and passion to inspire healthier living. With a mission to help people become addicted to health and increase their HealthSpan—the number of years they can live in full health—Health Rocket Ventures is revolutionizing how people approach wellness and longevity. Connect with Clay Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34940290

Unlocking Success with Non-Referring Agents: Insights from Darryl Turner 01/14/2025

Unlocking Success with Non-Referring Agents: Insights from Darryl Turner Join us as we sit down with Darryl Turner, sharing his game-changing insights into sales strategies, the power of relationship building, and how to turn non-referring agents into valuable partners. Whether you’re a title professional navigating today’s challenging market or simply looking to refine your sales skills, this episode is packed with actionable advice, so dive in! What you’ll learn from this episode The concept of "Duplication Revelation" and how it can revolutionize your sales strategy Why non-referring agents (NDCs) represent a significant growth opportunity Strategies to handle objections and overcome client loyalty to competitors How to build stronger relationships with clients to improve retention Tips for thriving in a down market by shifting your mindset and goals Resources mentioned in this episode Uncommon Sense by Darryl Turner | , , and Time Traps by Todd Duncan | , , and The 21 Irrefutable Laws of Leadership by John C. Maxwell | , , and Blue Ocean Strategy by W. Chan Kim and Renée Mauborgne | , , and The E-Myth Revisited by Michael E. Gerber | and Join industry leaders for two days of game-changing strategies, proven sales techniques, and powerful growth insights at the Title Sales Mastery 2025! Seats are limited—secure yours today at About Darryl Turner Darryl Turner left his corporate position to start The Darryl Turner Corporation in 1994. Passionate about training and helping people become their best selves, Darryl knew he could develop a larger footprint, and a successful sales force beyond the sector he currently served. Within his first year of operation, Darryl found success in the title industry and continued to develop his presence through the results and testimonies of some of the most influential within the industry. Connect with Darryl Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34849875

Practical Health & Fitness for Busy Lives: Coach Rami’s No-Nonsense Approach with Rami Odeh 01/07/2025

Practical Health & Fitness for Busy Lives: Coach Rami’s No-Nonsense Approach with Rami Odeh In this empowering episode, Rami Odeh shares his 35-year journey from motocross to ultra-marathons and, ultimately, to bodybuilding. With expertise in industrial psychology and exercise physiology, he reveals how he’s helped countless busy professionals overcome fitness challenges, embrace accountability, and achieve lasting health transformations. Tune in for actionable tips to crush your fitness goals in 2025! What you’ll learn from this episode Why defining your "why" is essential for fitness success The role of accountability in sticking to health routines Strategies for busy professionals to integrate fitness into daily life How mindset and intentionality create resilience and sustainable health habits Practical insights into nutrition, including flexible dieting and protein's role in fat loss Resources mentioned in this episode Atomic Habits by James Clear | , , The Comfort Crisis by Michael Easter | , , Scarcity Brain by Michael Easter | , , About Rami Odeh Rami F. Odeh is the founder of FormWell Personal Fitness Training, a personal training company located in Sandy Springs, GA. Founded in 1999, in the over 20 years Rami ran and owned the business, FormWell helped over 5000 clients achieve their exercise and weight loss goals. Rami sold this business in 2019 to pursue his next dream career: motivational speaking, writing, and coaching. Rami has dual master’s degrees, one in industrial psychology and the other in exercise physiology, and is certified by the American College of Sports Medicine as a health and fitness specialist. He also worked for 11 years for Northside Hospital in Atlanta, GA as an exercise physiologist in the Outpatient Weight Reduction Clinic and the Diabetes Education Department. Connect with Rami Website: | LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34754950

AI Corner: AI Basics for your Title Operations with Hope Ottoviani 12/31/2024

AI Corner: AI Basics for your Title Operations with Hope Ottoviani AI is no longer a futuristic concept - it's a game-changing reality in the title industry. Join Hope Ottoviani as she uncovers the insights, best practices, and visionary thinking that are propelling the sector into a new era of efficiency and productivity. Don’t miss this roadmap to the future of title work. What you’ll learn from this episode Why now is the perfect time for title professionals to adopt AI How AI tools like Title GPT can streamline operations and reduce repetitive tasks Challenges All Tech National Title aims to solve using AI-powered automation Practical tips for building team buy-in and incorporating AI into workflows Insights into future applications of AI, including knowledge retention and real-time updates Resources mentioned in this episode The Art Of Manipulation by Omar Johnson | and About Hope Ottoviani Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, staying until 2011. During this time, in 2010, they also had an internship at CBS Radio Station. In 2010, they joined Starbucks as barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations. Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained a certification as an insurance producer and title producer from ATG Title. Connect with Hope Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34668240

How Being In The "Relationship Business" Helped Bill Shaddock Build a National Title Juggernaut 12/17/2024

How Being In The "Relationship Business" Helped Bill Shaddock Build a National Title Juggernaut Discover the driving forces behind Capital Title's rise to prominence with founder Bill Shaddock. He shares his hands-on approach to leadership, the critical role of company culture, and effective strategies for maintaining independence in a consolidating market. Tune into this episode to thrive in this competitive title industry! What you’ll learn from this episode How to build a strong company culture that prioritizes people over profits Strategies for competing against large, well-funded industry giants The importance of relationship-building in the title industry Keys to sustaining success in cyclical markets and maintaining independence as a title agent Effective leadership approach to help foster an entrepreneurial spirit within the organization Resources mentioned in this episode How to Win Friends and Influence People by Dale Carnegie | , , and The Power of Who by Bob Bodine | and About Bill Shaddock Bill is the owner and CEO of the Bill Shaddock Family of Companies and is a leading figure in the North Texas business community. He earned his BBA in Finance at TCU and his MBA in Real Estate at SMU and went on to earn his JD from Baylor Law School. He subsequently joined a downtown Dallas law firm. Shaddock left the practice of law in 1983, to team with his brother, Peter, in the real estate business. Together, they started Shaddock Development Co., which is now one of the most prolific real estate businesses in North Texas. Bill remains an active partner in Shaddock Development Co. along with his brother Peter and sons, William and Andrew. Additionally, Bill is an accomplished entrepreneur, having founded a collection of businesses known as The Bill Shaddock Family of Companies. These include Capital Title of Texas (the Largest Independent Title Company in the United States), Shaddock National Title Holdings (collection of title companies across the United States), First National Title Insurance Co. (the 9th Largest Title Underwriter in the United States) and Willow Bend Mortgage Company. Connect with Bill Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34488820

Reshaping the Rules: The Impact of DC’s Multi-Million Dollar RESPA Crackdown on Joint Ventures with Marx Sterbcow 12/10/2024

Reshaping the Rules: The Impact of DC’s Multi-Million Dollar RESPA Crackdown on Joint Ventures with Marx Sterbcow Dive into the complexities of RESPA compliance with Marx Sterbcow as he unpacks the regulatory challenges shaping the title and real estate industry. From affiliated business arrangements to the ongoing evolution of compliance, this episode offers everything you need to succeed in today’s intricate regulatory landscape. What you’ll learn from this episode The critical role of transparency and accuracy in affiliated business disclosure forms How industry consolidation is reshaping the title and real estate markets Why engaging with regulators builds trust and fosters compliance Emerging trends in technology and AI enforcement in regulatory actions Strategies to mitigate risks associated with marketing arrangements and social media oversights Resources mentioned in this episode The Firm by John Grisham | , , and No Good Deed Goes Unpunished by E. James Harrison | and About Marx Sterbcow Marx is the Managing Attorney in the New Orleans-based law firm, Sterbcow Law Group LLC. Sterbcow’s practice focuses on RESPA, TILA & Regulation Z, UDAAP, Fair Lending Act, federal and state mortgage lending and consumer credit compliance issues, real estate brokerage programs, affiliated business arrangements, marketing and promotional program guidance, licensing, and lead generation compliance matters. He also represents clients in connection with mortgage fraud, RESPA, and other administrative enforcement actions. Marx graduated from Tulane University in New Orleans, Louisiana, with a bachelor’s degree in history and political science, Gonzaga University School of Law in Spokane, Washington, with a J.D., and the John Marshall School of Law’s Center for Real Estate Law in Chicago, Illinois, with an LLM. Marx represented the National Association of Mortgage Brokers in its efforts to challenge the Federal Reserve Board on its Regulation Z loan officer compensation rule. He serves on the Regulatory & Policy Committee for the Real Estate Services Providers Council (RESPRO) and is active in the Mortgage Bankers Association, American Land Title Association, Louisiana Land Title Association (Vice President 2014-15), New Orleans Metropolitan Association of Title Attorneys (Vice President) and the National Association of Mortgage Brokers. He is a frequent speaker at industry conferences. Connect with Marx Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34361235

Navigate the Rapid Market Shifts with the Power of Real-Time Data with Diego Sanchez 12/03/2024

Navigate the Rapid Market Shifts with the Power of Real-Time Data with Diego Sanchez In a fast-changing real estate and mortgage world, Diego Sanchez reveals how media and technology are reshaping the title industry. From tackling tech integration to navigating high interest rates and low inventory, he offers essential insights for housing pros looking to adapt and excel. If you wanna stay competitive in today’s market, this episode is a must-listen! What you’ll learn from this episode How Housing Wire leverages data to provide timely, valuable industry information Ways to adapt to industry disruptions like the NAR commission lawsuit The impact of digitization and AI on mortgage and title processes, cutting costs, and improving accuracy Strategies for navigating high interest rates and low housing inventory Advice on leading with passion and cultivating an entrepreneurial spirit in a competitive industry Resources mentioned in this episode Where the Wild Things Are by Maurice Sendak | and About Diego Sanchez Diego is a digital media veteran with over a decade of executive management experience, currently serving as the President of Housing Wire. Before entering the media space, Diego worked in both nonprofit and for-profit education, bringing a multifaceted perspective to his career in business media. With a vision to make Housing Wire the go-to media and information platform for housing professionals, Diego leads with a passion for innovation and impactful journalism. A resident of Brooklyn, NY, Diego balances his dynamic career with a fulfilling family life, enjoying time with his wife and two sons. Connect with Diego Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34261865

How to Build Relationships that Drive Sales with Tim Hooper 11/26/2024

How to Build Relationships that Drive Sales with Tim Hooper Sales expert Tim Hooper joins the show to discuss how title professionals can create meaningful client relationships by blending innovative tech with a human-centered approach. From using video to deepen connections to leveraging AI for smarter strategies, Tim’s actionable insights provide a roadmap for anyone looking to elevate their sales approach in today’s competitive market. What you’ll learn from this episode Practical strategies for title agents to adopt AI while maintaining personal connections An approach to redefining sales culture with a focus on teamwork, goal alignment, and process improvement How setting priorities and time blocking can help sales teams manage their workload effectively Tips for avoiding burnout through prioritizing physical and mental health, building healthy habits, and setting boundaries Insights on using video and strategic outreach to build stronger relationships and stand out in a competitive industry Resources mentioned in this episode Discipline is Destiny by Ryan Holiday | and Every Job is a Sales Job by Cindy McGovern | and About Tim Hooper Serving as Fidelity National Title’s VP for Training & Technology, Tim Hooper trains teams throughout the real estate industry on topics like Energizing Your Sales, Rehumanizing Connection & Marketing That Matters. He holds a degree in Mass Comm/Public Relations from Middle TN State University, is a John Maxwell-certified coach, and four-time author of the GotEnergy series. When Tim’s not coaching, he’s spending time with his four kiddos and lovely wife Jennifer, while pursuing his quest to run a marathon for charity in every state. He resides in Central Virginia. Connect with Tim Website: Podcast: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/34152025

Navigating Real Estate Tax Complexities: Ross Litkenhous’ Expert Guide for Title Agents 11/19/2024

Navigating Real Estate Tax Complexities: Ross Litkenhous’ Expert Guide for Title Agents The intricacies of real estate tax often trip up investors and title professionals alike. Join us for this expert-led episode with Ross Litkenhous, where he explains how property tax management tools and technology can revolutionize property portfolios and streamline processes. This episode is perfect for industry leaders ready to maximize profitability and stay compliant, so tune in! What you’ll learn from this episode Key challenges and lessons learned from building a business at scale How Taxonix is demystifying property tax complexities for commercial and residential real estate The importance of AI as a tool and where human insight will always be essential Advice for title professionals on integrating technology while maintaining operational efficiency Strategies for building resilience and staying focused through challenges Resources mentioned in this episode Rich Dad Poor Dad by Robert T. Kiyosaki | and Zero to One by Peter Thiel and Blake Masters | , , and The Great CEO Within by Matt Mochary, Alex MacCaw, and Misha Talavera | and A Whole New Mind by Daniel H. Pink | , , and The New Articulate Executive by Granville Toogood | , , and Every Job is a Sales Job by Cindy McGovern | and About Ross Litkenhous Ross has dedicated over two decades to the commercial real estate industry, where he has thrived as a student, analyst, executive, entrepreneur, and even an elected official. With hands-on experience in managing, leasing, and redeveloping commercial properties, Ross has specialized in property tax advisory, where he has led high-impact teams across local, regional, and global firms. His work centers on reducing, forecasting, and managing property taxes, creating substantial value for owners, developers, and investors while saving clients hundreds of millions of dollars. Recognizing key gaps in data, technology, and accessible resources, Ross founded Taxonix, a self-service platform that provides property owners with tools to efficiently manage their tax portfolios. Outside of his career, Ross enjoys time with his wife and three daughters. He served on the Falls Church City Council, currently sits on the Economic Development Authority, and has held various roles on regional boards, including the Northern Virginia Regional Commission. Ross holds a BA in Political Science and History from Birmingham-Southern College and an MBA in Real Estate and Urban Development from American University. Connect with Ross Website: | LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/33993237

Run Your Title Agency Like a Pro with Ethan Powsner 11/12/2024

Real Estate Strategies for Sustained Success with Pat Hiban 11/05/2024

FIRPTA Compliance Made Easy with Marc Enzi CFP®, EA 10/29/2024

Cybersecurity Tactics to Hack-Proof Your Title Business with Genady Vishnevetsky 10/22/2024

Build a Better Closing Experience Through Tech with Bill Svoboda 10/15/2024

Build a Better Closing Experience Through Tech with Bill Svoboda Discover how CloseSimple, co-founded by Bill Svoboda, is revolutionizing the title and escrow industry. Learn how their platform is helping professionals like you enhance client communication, streamline workflows, and improve overall customer satisfaction. Join us as Bill shares insights on leveraging technology to build stronger relationships and drive business growth. What you’ll learn from this episode How to build a successful business by listening to your customers’ feedback The importance of enhancing customer experience in title and escrow services Why automation and proactive communication are key in reducing stress for title professionals Strategies for leveraging AI and technology without losing the personal touch Bill’s entrepreneurial journey, the lessons learned, and how to scale a business in a niche market Resources mentioned in this episode Swim with the Sharks Without Being Eaten Alive by Harvey B Mackay | and How to Win Friends and Influence People by Dale Carnegie | , , and About Bill Svoboda In 2003, Bill Svoboda founded his first company in his college dorm, quickly gaining esteemed clients like Google, Facebook, and LinkedIn. His entrepreneurial journey led him to deliver a TEDx talk to 1,800 people, showcasing his expertise in customer experience, engagement, marketing, and growth strategies. Bill is the co-founder of CloseSimple, a software that simplifies and secures the real estate closing process for over 200 Title & Escrow companies nationwide. Bill writes business and children's books in his free time, aiming to inspire creativity and innovation. Through his stories, he motivates business professionals and young minds to think outside the box, develop unique ideas, and embrace their creative potential. Connect with Bill Website: LinkedIn: Facebook: Instagram: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/33462272

Mastering the Art and Science of Title Insurance Underwriting with William O'Connell 10/08/2024

Mastering the Art and Science of Title Insurance Underwriting with William O'Connell Navigating the complex landscape of title underwriting requires a deep understanding of legal nuances, historical records, and emerging risks. Join us as William O'Connell shares his expertise on the challenges and opportunities facing title professionals today. Discover how new technologies and legislative changes shape the industry and gain invaluable advice for staying ahead of the curve. What you’ll learn from this episode The importance of underwriting in title insurance and why it’s both an art and a science Key endorsements in title insurance and how to avoid common pitfalls How to handle complex title issues and prevent delays in transactions The role of legislation in shaping the title industry and what title agents need to know to stay compliant Best practices for title agents in staying organized and handling complex transactions Resources mentioned in this episode The 7 Habits of Highly Effective People by Stephen Covey | , , and Outliers by Malcolm Gladwell | , , and The Perfect Mile by Neal Bascomb | , , and About William O'Connell William joined First American Title in 2008 as Maryland State Counsel and was promoted to the additional position of South Atlantic Regional Underwriting Director in 2018. He oversees underwriting and afﬁliated responsibilities, including regulatory matters, processes, and communications. Prior to joining First American Title, he was general counsel of a large real estate brokerage and afﬁliated title company located in Maryland. His background also includes 12 years of experience as a general civil litigator in the State and Federal courts in Northern California; in six of those years, he litigated only title and escrow matters for a large national underwriter. He received a Bachelor of Science in journalism from the University of Maryland, a Juris Doctor from the University of San Francisco School of Law, and is licensed to practice law in Maryland, the District of Columbia, Virginia, and California. He is the president of the Maryland Land Title Association, chair of the Legislative Committee of the Real Property Section Counsel of the Maryland State Bar Association, and co-chair of the First American Railroad Practice Group. Connect with William Website: LinkedIn: Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: Stay updated with our newsletter: Follow Mo on LinkedIn: /episode/index/show/f7758f31-c392-481d-883b-562273acf757/id/33367092

Smart Title Strategies: Robert Flynn III’s Guide to Digital Success 10/01/2024

Title Agents Podcast

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