World at Work
World at Work is a podcast that caters to professionals on both sides of the table, the job seeker and the employer hoping to find the best candidate for a role. Tim Dyck shares insights he’s picked up during over a decade of work in the hiring industry. Now, through his firm Best Culture Solutions, he coaches executives through leading teams and recruiting, while teaching job seekers how to interview well and land roles that they love. Creating a winning work culture is at the heart of everything Tim and his team are doing. You’ll learn how to do the same in your organization.
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Take the Time to Hire Right
05/12/2026
Take the Time to Hire Right
“Take the time to hire right or you will pay for it later.” Episode Chapters [01:11] Why open roles create pressure [02:11] The cost of turnover [03:53] Temporary relief from a bad hire [05:03] False security of filling the seat [06:27] Motivation-based interviewing explained [07:47] How poor hires affect culture [09:15] Impact on customers and team performance [11:05] Why an empty seat can be better When a role is open and the workload keeps growing, it is tempting to hire the first qualified person who comes along. In this episode Tim Dyck and Jody Maberry explain why that decision often creates bigger problems. Tim breaks down the true cost of turnover, the ripple effect a poor hire can have on culture and performance, and why motivation-based interviewing helps identify candidates with the skills, attitude, and passion to succeed. If your team is feeling the pressure of an open position, this conversation will help you understand why taking a little more time upfront can save significant time, money, and frustration later. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Jody Maberry: Katie Currens:
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Navigating Psychological Safety in the Workplace
04/22/2026
Navigating Psychological Safety in the Workplace
“One person can erode an entire team’s culture. Every day that you delay action the problem grows.” Episode Chapters [02:22] Understanding psychological safety [03:30] When one person damages culture [04:50] The risk of delaying action [06:09] Impact on high performers [08:03] Misconceptions about HR [12:27] Handling difficult terminations [13:47] Relief after hard decisions [15:14] Choosing safety and support Psychological safety is no longer just a concept. It is an expectation in today’s workplace. In this episode Tim Dyck and Katie Currens explore what happens when one individual begins to erode safety within a team. The conversation highlights the difficult decisions leaders must make when culture and safety are at risk. Tim explains why delaying action often creates bigger problems including increased turnover and decreased trust. They also address common misconceptions about HR and the importance of fairness objectivity and relationship building. If you are navigating a challenging team dynamic this episode offers a clear perspective on when and how to act. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Jody Maberry: Katie Currens:
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Scaling Beyond the Messy Middle of Business
04/14/2026
Scaling Beyond the Messy Middle of Business
“A couple hours of strategy can save months of chaos.” Notable Moments [02:41] What is the messy middle [05:04] Reactive hiring vs strategic hiring [06:25] Why culture gets ignored [09:37] Speed vs quality of hire [11:40] Cost of hiring mistakes [14:53] Building a people strategy [16:52] Structuring for future growth Many businesses reach a point around 15 to 20 employees where growth starts to feel harder instead of easier. In this episode Tim Dyck is joined by Lindsay Bridger-White to explore what she calls the messy middle. This is the stage where early success creates new complexity and what worked before no longer supports future growth. The conversation focuses on leadership evolution intentional hiring and the need for a clear people strategy. Lindsay shares a practical framework to help leaders step out of daily operations define their vision and build a structure that supports continued growth. If your business feels reactive stretched or unclear this episode will help you understand what to change next. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Jody Maberry: Katie Currens:
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Culture is a Strategic Advantage
03/17/2026
Culture is a Strategic Advantage
“When culture is strong people want to stay and others want to join.” Notable Moments [00:39] Defining culture in organizations [01:09] Why culture affects turnover costs [03:16] Culture as a recruiting advantage [05:49] Lessons from resignation folders [08:45] Using stay interviews and culture surveys [11:56] Chick-fil-A culture example [14:51] Disney culture habits explained Workplace culture is often discussed but rarely defined clearly. In this episode Tim Dyck and Jody Maberry explore why culture is more than a buzzword and how it becomes a strategic advantage for organizations. Tim explains that culture is built on shared beliefs shared behaviors and shared assumptions that guide how people work together. When those elements are aligned organizations attract stronger candidates improve retention and operate more effectively. The conversation also highlights the hidden cost of turnover and why losing employees often signals deeper cultural issues. Examples from companies like Disney and Chick-fil-A show how strong culture creates consistency motivation and a reputation that attracts both employees and customers. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Jody Maberry: Katie Currens:
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Best Culture Solutions Business Updates
03/10/2026
Best Culture Solutions Business Updates
“Clarity helps people understand how you can help them.” Episode Highlights [00:42] New website launch announced [01:09] Importance of clear messaging [02:36] Infinity Culture Solutions partnership [05:29] Why the website needed updating [07:05] Clarifying HR services offered [08:46] Transparency around pricing [12:55] Importance of strong onboarding Best Culture Solutions has launched a new website designed to bring greater clarity to how the company supports organizations. In this episode Tim Dyck explains why clear messaging matters as much as good design when updating business websites. The conversation highlights the partnership with Infinity Métis Corporation which creates opportunities for Indigenous communities while strengthening the business. Tim also shares why the updated site focuses on transparency including clearer services pricing guidance and step by step explanations of how clients can work with the team. From recruitment to onboarding to workplace investigations the goal is simple. Help organizations understand exactly how support works before the first conversation. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Jody Maberry: Katie Currens:
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You Need to Change Your Hiring Practices
03/03/2026
You Need to Change Your Hiring Practices
“You rebuild culture hire by hire.” Notable Moments [02:45] Why hiring comes first [03:40] Motivation over skill [05:29] Hire right train right treat right [07:56] Reduce the hiring crapshoot [10:11] Hiring all stars into weak culture [11:34] Change happens hire by hire [12:32] Getting leadership buy in You may be focused on improving customer service retention onboarding or culture but if you are not changing how you hire you are only treating symptoms. In this episode Tim Dyck explains why every strategic initiative rises or falls on hiring practices. Training will not work if people are not motivated to learn. Benefits will not solve disengagement if the wrong people are in the roles. Culture will not strengthen if hiring remains the same. Tim shares why motivation matters more than skill how hiring impacts every other initiative and why rebuilding culture happens hire by hire. If you want real change in your organization this conversation challenges you to look at the very first step. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Using AI for Performance Evaluations
02/17/2026
Using AI for Performance Evaluations
“If you use AI to avoid conversation that is a problem." Episode Chapters [02:11] AI enters performance reviews [04:10] Surface level feedback concerns [06:43] AI writing style lacks soul [08:40] Evaluations require conversation [11:59] Privacy and personal data risks [14:16] Open source versus closed source [16:31] Thoughtful use versus laziness What happens when AI is used to draft employee reviews? Where the line is between thoughtful assistance and intellectual laziness? Performance evaluations still require genuine human connection. In this episode, Tim and Katie highlight why conversation cannot be replaced by automation and what risks exist when personal or organizational data is entered into open source tools. If you are navigating how to use AI responsibly while maintaining trust and authenticity with your team this discussion will challenge you to think carefully about how and why you use it. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Preserving Your Culture During Growth
02/10/2026
Preserving Your Culture During Growth
“If you grow too fast without intention your culture will change.” Notable Moments [02:11] Growth puts culture at risk [03:28] Culture as competitive advantage [05:21] Hiring for culture first [06:10] Motivation based interviewing explained [08:46] Defining real culture [10:33] Culture audit components [14:51] Three pillars of culture Rapid growth can challenge even the strongest cultures. In this episode Tim Dyck explains how organizations can preserve culture during expansion by hiring for fit, clearly defining shared values, and reinforcing behaviors through everyday actions that employees and customers experience. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Katie Currens:
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Resume Red Flags in AI Generated Content
01/27/2026
Resume Red Flags in AI Generated Content
“Use AI to review your work, not to replace it.” Notable Moments [02:34] AI arms race explained [03:53] Resume exaggeration risks [04:49] Employers using AI checkers [08:58] Editing vs writing with AI [09:55] Missing measurable accomplishments [12:08] Attention to detail example [14:21] Where to draw the line AI is changing how resumes are written and how they’re evaluated. It can help your resume or quietly sink it. More employers are spotting AI-generated content and questioning its accuracy. In this episode, Tim Dyck breaks down common red flags recruiters and employers find in AI-generated resumes. He shares why employers are becoming more skeptical and how candidates can use AI responsibly without sacrificing credibility or accuracy. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Connect with Katie:
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Why AI Will Not Be Taking Over HR
01/13/2026
Why AI Will Not Be Taking Over HR
“AI can give you information, but it can’t replace judgment, accountability, or people.” Notable Moments [04:50] Why HR roles are increasing [09:33] How applicant tracking systems really work [10:54] When automation misses great candidates [14:38] Risks of blindly trusting AI [18:17] Why AI still needs human judgment AI is changing how work gets done, but it isn’t replacing people. When technology moves faster than judgment, the real risk isn’t automation. It’s assuming information equals understanding. The human side of work still matters more than ever. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Five Years of Best Culture Solutions
01/06/2026
Five Years of Best Culture Solutions
“Five years can teach you a lot, especially when you’re building something from scratch.” Notable Moments [01:11] Reaching the five-year milestone [03:12] Pivotal early business moments [04:39] Hiring the right person matters [07:58] How conversations sharpen thinking [09:57] Growth from solo to team [14:32] Unexpected partnerships shape direction [16:32] Learning comfort with discomfort This episode reflects on five years of building Best Culture Solutions and the lessons learned along the way. Tim shares how the business evolved through real client needs, unexpected opportunities, and a growing understanding of people strategy. The conversation explores how hiring the right people, building strong partnerships, and becoming comfortable with uncertainty shaped the company’s direction. It also looks ahead to where organizations are headed as they recognize that culture, retention, and people practices directly impact business success. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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What's Behind the Return-to-Office Trend
12/16/2025
What's Behind the Return-to-Office Trend
“People don’t miss the office; they miss meaningful collaboration.” Notable Moments [02:30] Why interaction still matters [04:39] Mental health and blurred boundaries [05:33] Siloed work challenges teams [10:21] Labels vs. real flexibility Organizations across industries are revisiting workplace expectations and calling employees back to the office. In this episode, Tim Dyck and Katie Currens explore why this trend is accelerating and what leaders often overlook when making these decisions. Their discussion hits on the human need for connection and the risks of siloed remote work. Tim challenges leaders to examine how much trust plays into their decision, reminding them that flexibility existed long before “remote” and “hybrid” became labels. Rather than choosing sides, the conversation emphasizes balance. They highlight the importance of office time for collaboration while allowing focused work to happen where it makes sense. Leaders should focus on outcomes, not optics, and create expectations rooted in trust. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email: Connect with Katie: LinkedIn: Email:
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Should You Hire an Entrepreneur
12/09/2025
Should You Hire an Entrepreneur
“An entrepreneur can help you grow, pivot, and innovate…if the environment truly supports it.” Episode Highlights [00:02] Why hiring an entrepreneur “depends” [00:04] Pharmacy story illustrates entrepreneurial fit [00:06] How autonomy drives performance [00:07] Red flags when evaluating entrepreneurs [00:08] Accountability and guardrails for supervision [00:09] When a role truly requires an entrepreneur [00:11] Why entrepreneurs may return to organizations [00:13] Leadership considerations when hiring entrepreneurs This episode explores times when hiring an entrepreneur is the right move for an organization and when it might backfire. Tim Dyck breaks down the conditions that make entrepreneurial candidates thrive, the red flags to watch for, and why motivations matter on both sides. Some roles don’t just need reliability. They need someone who thinks like an owner. Hiring an entrepreneur can offer an organization notable growth when the role and the leader are ready for them. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Making LinkedIn Work for You
11/18/2025
Making LinkedIn Work for You
“If you’re one of the few brave people creating content, you’re going to benefit from it.” Notable Moments [02:44] Avoiance of toxic social platforms [03:46] Starving for content [04:48] Value of connecting [06:30] Authentic engagement is key [10:46] Share opinions confidently [14:48] Lead with value for your audience [16:26] Don’t over-polish posts [17:15] “Just be” philosophy LinkedIn is a great space for professional growth, personal branding, and real connection. Unfortunately too many people avoid it because they are worried about perfection. Tim and Katie break down why LinkedIn continues to stand apart from other platforms, how it creates opportunity for both job seekers and industry leaders, and what happens when professionals stop lurking and begin contributing with purpose. Once you shift your mindset on LinkedIn, you will realize that people want you to show up in ways that reflect who you are, not what you think others expect. for more from this episode. Connect with Tim and Katie on LinkedIn: Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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What Do You Really Sell
11/11/2025
What Do You Really Sell
"You’re never selling your product. You’re selling what it represents for people. Clarity of purpose starts with understanding what you really sell.” Notable Moments 02:30 – The lesson behind Lee Cockerell’s purpose statements 05:55 – Why mission statements often miss the mark 07:22 – What McDonald’s and Apple are really selling 09:17 – The purpose behind Best Culture Solutions 13:56 – How purpose shapes a winning culture Discover how defining what you really sell can transform your organization’s culture. Tim Dyck and Jody Maberry explore why clarity beats aspiration, how simple purpose statements motivate teams, and what it takes to turn big ideas into shared behaviors. If your team can’t explain what you really sell, your mission statement might be holding you back. Simplify it. Clarity is what drives culture. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Why Most Strategic Plans Fall Flat
11/04/2025
Why Most Strategic Plans Fall Flat
“Most strategic plans fall flat because they’re built for a future that changes faster than the plan can.” Notable Moments [02:12] Why most strategic plans fail [03:39] The problem with five-year plans [05:05] Why a one-year plan works better [07:11] How to balance short-term focus with long-term vision [09:43] The real value of measurable goals [11:46] Keeping strategic plans simple and effective [13:44] How Best Culture Solutions helps teams craft meaningful strategies Many organizations build ambitious five-year strategic plans, only to realize they’re outdated within months. Tim Dyck shares why traditional planning often fails and how leaders can create more flexible, measurable, and effective strategies that adapt to change. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Common Mistakes When Considering a Career Change
10/21/2025
Common Mistakes When Considering a Career Change
“You should not be basing your resume on what you're doing now. Focus on the skills you have that showcase how you’d be successful in the role you want.” Episode Highlights 00:02:02 – Overcoming the fear of changing industries 00:04:07 – Identifying transferable skills for your next role 00:05:23 – Writing resumes focused on your future goals 00:08:12 – How technology has changed job applications 00:09:26 – Networking the right way in a digital world 00:11:44 – Acting on advice to build genuine connections 00:13:00 – Patience and persistence in career pivots 00:14:36 – Shifting your mindset to show contribution, not desperation Thinking about changing careers but not sure where to start? In this episode, Tim Dyck breaks down the most common mistakes people make when shifting industries and what to do instead. Learn how to identify your transferable skills, reframe your resume for the job you want, and approach networking in a way that builds real connections instead of dead ends for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Creating Processes and Guidelines for Remote Workers
10/14/2025
Creating Processes and Guidelines for Remote Workers
"If you can’t trust your team to work unsupervised, you may have hired the wrong people or need to look in the mirror first." Notable Moments [03:37] The importance of hiring self-motivated people before implementing remote processes. [04:52] Why trust issues with remote work often stem from hiring decisions, not management style. [08:04] Setting up tools, technology, and data policies for remote employees. [09:48] Onboarding for culture, not just compliance. [11:03] Defining communication expectations and channels for hybrid teams. [13:30] How Dan Cockerell’s “What It’s Like to Work With Me” document inspired Tim’s own approach. [16:15] The “touch people before you touch work” leadership philosophy. [18:29] Helping organizations transition from in-office to remote environments effectively. In this episode, Tim Dyck and Jody Maberry discuss how to create effective processes and guidelines for remote workers. They explore the role of trust in leadership, the importance of hiring motivated individuals, and how culture, communication, and clear expectations build successful remote teams. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Hiring Remote Workers
09/23/2025
Hiring Remote Workers
"If you can’t trust your people to work without being over their shoulder, the problem isn’t remote work. It’s trust." Episode Highlights [00:02:00] Why trust is the true barrier to remote work, not location [00:04:16] Chelsea Brinkley’s story of leaving a traditional job for flexibility [00:07:50] Why hybrid models often meet the needs of both employees and employers [00:12:59] The moment a trip to Iceland inspired Chelsea to rethink her career [00:17:28] Why remote job postings attract massive applicant pools [00:19:49] Following instructions as the simplest way to stand out in applications [00:21:47] How asking for advice instead of a job can open unexpected doors Remote work continues to reshape the workplace. In this conversation with Chelsea Brinkley we explore what it takes to make it work, for both employers and employees. We discuss the role of trust in leading remote teams, why hybrid arrangements are gaining traction, and practical advice for job seekers navigating a highly competitive remote job market. for more from this episode. Connect with Chealsea Website: Instagram: LinkedIn: Facebook: Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Navigating Practical Use and Pitfalls of AI in the Workplace
09/16/2025
Navigating Practical Use and Pitfalls of AI in the Workplace
“AI is a tool, not a shortcut. It still needs your curiosity, judgment, and responsibility to work well.” Notable Moments [03:09] How AI overviews are spreading inaccurate information [05:09] The danger of AI hallucinations and misleading research results [08:21] How applicant tracking systems use AI-like keyword filtering [12:37] Risks of sharing confidential data with open-source AI tools [15:31] How to “challenge” AI results and verify sources [19:29] Using closed-source tools like Microsoft Copilot safely [22:17] Why AI is here to stay and how to build responsible guardrails AI is showing up everywhere in the workplace, from job applications to research tools. Using it well requires more than just a good prompt. In this episode, Tim Dyck unpacks the opportunities and pitfalls of AI in the workplace. He shares how organizations can embrace its potential without sacrificing accuracy, confidentiality, or human judgment. From the risks of relying on flawed data to the importance of verifying sources, setting guardrails, and choosing secure platforms like Microsoft Copilot, this conversation offers practical strategies for using AI responsibly while keeping the human edge that makes great workplaces thrive. Read the for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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What if No One Wins the Interview
09/09/2025
What if No One Wins the Interview
"You hire them right, you train them right, and you treat them right. If you don’t start with hiring the right person, you can’t afford to move forward." Notable Moments [02:01] The best move to make if no candidate wins the interview [02:59] The danger of not focusing on quality of hire [04:13] Turnover costs: 30–35% of annual salary [05:20] How rushing hires led to predictable turnover [06:34] “Pay now or pay later...with interest”: the long-term cost of a bad hire [09:10] Defining what “winning the interview” actually means [12:04] How patience led to long-term employee success [12:43] The simple hiring formula: hire right, train right, treat right What do you do when nobody wins the interview? In this episode, we dig into why rushing to fill a seat can be one of the most expensive mistakes a leader makes. We discuss the true cost of turnover, how to balance speed with quality, and why patience in hiring can transform your team for years to come. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Why Skill and Experience Aren’t All Leaders Should Consider
09/04/2025
Why Skill and Experience Aren’t All Leaders Should Consider
“If someone isn’t motivated, it doesn’t matter how much skill they have, they won’t apply themselves.” Notable Moments [02:47] Why hiring for experience alone can be a mistake [04:05] The three qualities every high performer shares [05:28] Why motivation matters more than raw skill [09:54] The Disney story that proves skills can be taught [12:57] Using motivation-based interviews to find true fit [15:41] Resource: Learn more about motivation-based interviewing [15:57] How Best Culture Solutions applies this method for clients Too often, leaders hire based on experience or by looking for a specific skillset. Unfortunately, it doesn’t take long to discover that experience or skill without motivation and passion doesn’t add up to performance. In this conversation, we dig into the three components that make someone a true high achiever, why motivation-based interviewing is a game-changer, and how leaders can better evaluate fit in any role. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Challenges with Fractional Leadership
08/19/2025
Challenges with Fractional Leadership
"The more time you give for something to happen, the greater the scope creep that occurs." Notable Moments [00:01:34] Mike introduces the common misconception that fractional leadership always takes a long time. [00:02:52] Rethinking six-to-twelve-month agreements—asking “what if” it could be faster. [00:05:22] How two-week sprints provide structure, focus, and accountability. [00:07:36] Using sprints to continually assess fit between leader and organization. [00:09:44] Why a beginner’s mind is critical to avoid assumptions. [00:11:42] The difference between sprint-based work and traditional retainer models. [00:12:17] Tim shares his first experience at Buc-ee’s—and connects it to designing for customer needs. [00:14:44] Resources from Mike: FindMyCatalyst.com/fractional and the Find My Catalyst podcast. Fractional leadership often carries the assumption that meaningful progress requires six to twelve months. In this episode, Tim Dyck and Mike Simmons explore why that belief can hold organizations back. They discuss the benefits of short, focused sprints, how to prevent scope creep, and why continually assessing fit between leaders and organizations leads to better outcomes. Along the way, they share practical frameworks, reflections on leadership assumptions, and even a surprising Buc-ee’s story. for more from this episode. Connect with Mike Simmons: Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Dealing With External Allegations About An Employee
08/12/2025
Dealing With External Allegations About An Employee
"If it has nothing to do with the workplace, it’s not your place to address it as an employer." Notable Moments 00:03:05 – How to handle allegations unrelated to the workplace 00:04:54 – Using proper legal channels for non-work issues 00:07:59 – When a code of conduct changes your responsibility 00:10:46 – Offering EAP support without enforcing consequences 00:13:44 – Why uniforms and name tags come off after hours Tim Dyck discusses how employers should handle allegations about an employee’s behavior outside of work. He explains when such concerns warrant action, how a code of conduct can change the rules, and why offering support without enforcement can make a difference. From legal considerations to protecting workplace trust, Tim outlines a thoughtful, practical approach. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Should You Hire Someone with a Black Mark on Their Record
08/05/2025
Should You Hire Someone with a Black Mark on Their Record
"It's not about what you did yesterday. It’s about what you’ve learned and the skills you bring to tomorrow." Notable Moments 00:01:28 – Story of a candidate held back by a past mistake. 00:02:31 – Why second chances matter in hiring. 00:05:21 – Asking about black marks during interviews. 00:09:21 – Concerns managers have about hiring someone with a record. 00:13:55 – Handling internal team perceptions after a promotion. 00:15:59 – Overcoming past mistakes and moving forward. Everyone makes mistakes, so should a past “black mark” keep someone from being hired or promoted? Second chances can lead to your strongest hires. In this episode, Tim Dyck and Jody Maberry discuss hiring candidates who have past mistakes or “black marks” on their record. They explore why it’s crucial to look beyond past errors, how to assess whether someone has truly learned from those experiences, and strategies for addressing concerns within a team when hiring or promoting someone with a complicated history. The conversation emphasizes resilience, accountability, and growth as key factors that often turn past missteps into future strengths. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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The Benefits of Offering Career Transition Services
07/29/2025
The Benefits of Offering Career Transition Services
“It’s not a silver bullet, but every little bit helps when you’re navigating a tough transition. It’s about doing the right thing, with empathy and intention.” Notable Moments [01:27] – What are career transition services? [03:40] – The step-by-step support offered to exiting employees [05:45] – Why organizations should invest in transition services [08:29] – How empathy improves difficult conversations [13:53] – The role of decency and dignity in terminations [16:09] – Why support changes everything for the departing employee [17:45] – How transition services benefit long-term organizational reputation [19:20] – Reframing job loss as an opportunity In this episode, Tim Dyck explains the value and process of career transition services. These services help organizations plan respectful and effective offboarding while supporting former employees in their next steps. From mitigating legal risk to boosting company reputation and showing genuine care for people, Tim outlines why leaders need to rethink how they handle tough departures and how Best Culture Solutions can help them do it right. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Why Leadership Visibility Matters and How to Get It Right
07/15/2025
Why Leadership Visibility Matters and How to Get It Right
“Don’t let fear of being misunderstood stop you from doing the right thing. Just show up, follow through, and the trust will follow.” In this episode, Tim Dyck explores how leaders can become more visible in the workplace without unintentionally undermining team members. He shares strategies for building trust, communicating intentions clearly, and handling the challenges of being seen, especially if leadership visibility is new for your team. Learn why patience, consistency, and active listening are your most powerful tools in those early months of leading from the front lines. Read the blog for more from this episode. Notable Moments: [01:00] Why visible leadership can feel uncomfortable [03:30] Addressing skepticism and building trust [05:00] Avoiding the perception of undermining managers [07:10] The 90-day no-sweeping-changes rule [09:55] What to do when your visibility causes tension [11:35] Healthy turnover and leadership alignment [14:00] How to point out the good and make it stick Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Build Culture By Getting Off of the Carpet
07/08/2025
Build Culture By Getting Off of the Carpet
“There’s no other leadership tool that builds trust, reveals blind spots, and improves decisions better than walking your business.” Notable Moments [00:03:48] – Buc-ees experience leads into leadership visibility discussion [00:05:27] – Lee Cockerell quote: “Get off the carpet and onto the concrete” [00:07:48] – Why most leaders nod… but don’t follow through [00:10:55] – Three reasons visible leadership matters [00:13:09] – The irreplaceable value of experiencing your own product [00:16:23] – Push past the awkwardness: consistency builds trust [00:17:33] – Do the frontline job: respect comes from effort, not titles [00:19:09] – Why walking your business reduces constant interruptions In this episode, Tim Dyck and co-host Katie Currens explore the importance of “visible leadership” by getting off the carpet and onto the concrete. After Tim’s recent experience at Buc-ees, they unpack how leaders who regularly interact with frontline teams gain deeper trust, uncover blind spots, and make smarter decisions. Disney’s guest-first culture includes leadership visibility, which they both experienced as Cast Members. Tim breaks it down into three key benefits: building trust, understanding the real impact of your decisions, and identifying what the business actually needs. The episode wraps with practical ways to start small, stay consistent, and overcome the initial awkwardness of being more present with your team. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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Evaluating Performance Reviews
06/24/2025
Evaluating Performance Reviews
"Rate results, not personality. Measurable goals create clarity and eliminate the drama." Notable Moments 02:03 – Common complaints about performance evaluations 04:15 – Why rating personality traits is subjective and flawed 06:54 – Jody’s real-world example of objective goal-setting 09:59 – The value of goal-based evaluations 13:35 – Why tardiness and similar issues must be addressed in real-time 14:59 – The power of evaluation discussions 17:49 – A clear framework for monthly check-ins and progress 18:42 – How to introduce a new review system to your team 20:10 – Getting help with building your evaluation system Performance reviews don’t have to be awkward or ineffective. In this episode, Tim and Jody unpack the flaws of traditional evaluation models, especially those based on subjective personality ratings. They investigate the better alternative of goal-based evaluations. Tim explains why focusing on measurable objectives improves clarity and eliminates unnecessary conflict. The episode covers how to structure and roll out a new evaluation process, what to communicate with your team, and how leaders can make reviews a helpful conversation rather than a dreaded formality. for more from this episode. Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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How Do You Decide What to Change
06/10/2025
How Do You Decide What to Change
“Great leaders don’t wait for perfect. They make the best call they can and adjust if needed.” When a beloved attraction like Muppet Vision 3D closes, it stirs big emotions, something leaders face every day when making tough decisions. In this episode, Tim Dyck and Katie Currens explore what it really takes to lead through change. Tim shares his experience and insights on making informed decisions that may not please everyone but will serve the greatest good. Learn how to cut through the noise, lean into feedback, communicate clearly, and lead with both confidence and humility. for more from this episode on how to decide what to change. Notable Moments [00:01:04] Disney’s decision to close Muppet Vision 3D [00:03:54] Why leaders can’t please everyone [00:06:39] Story from Bob & Rick Allen on decision-making with data [00:08:54] How to lead with morale during change [00:12:19] The importance of getting out and listening [00:14:13] Making decisions with courage and humility [00:16:54] How to weigh reversibility when making tough calls Connect with Tim and his team: Connect with Tim and his team: Website: LinkedIn: Instagram: Email:
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